Use and Care Manual

Care
and maintena nce:
Turn heater OFF and unplug from electrical outlet before any cleaning or maintenance is
performed.
Keep combustible materials such as furniture,pillows,bedding,papers,clothing,and
curtains at least 3 feet(0.9meter) away from fireplace.
Use a vacuum or duster to keep heat and vent area clean from dust and dirt. The exterior
of the fireplace should be cleaned with a damp cloth or duster. Do not use abrasive
cleaners or liquid sprays.
Warnings
and cautions:
WARNING To avoid electrical shock not open the back panel of the insert unless the
power has been turned off, and the insert has been unplugged.
WARNING Any electrical repairs to this electric fireplace, should only be performed by a
qualified technician.
WARNING Any electrical wiring repairs should only be performed by qualified electrician,
and also must comply with local building codes.
WARNING Discontinue use of thi
s electric fireplace if any of the follow has occurred:
Water damage, if inse
rt has been dropped or dented, if power cord has become broken, if
power cord becomes hot to touch, if unit smokes or smells like smoke.
Note: When the heat function is used for the first time, a slight odor may be present. This
is normal and should not occur again unless heater is not used for extended periods of
time and dust is allowed to accumulate
on heater element.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRCTIVE ACTION
1.No power, no indicator lights Insert was not plugged in Make sure that power cord is plugged
into 120V outlet
2.No power, no indicator lights No power at outlet Check circuit breaker or fuse
3.Power indicator lights come on,
logs will not glow and no flame effect
Broken or burned out light
bulbs
Follow instructions for replacing light
bulbs
4.Log glow, but no flame Flame spinner disconnected Call customer service for instructions
5.Flame and logs glow, but no heat Heater switch
is off Push heater b
utton. Indicator light will
come on
6.Heater and /or flame turn off while
operating
Timer function may been on Push On/Off button to reset
WARNING:
Turn off the appliance, unplug and let cool for at least 10 minutes before
attempting
attempting to service. Only a qualified profes sional should
mpt
attempt to service or repair the
appliance.