Instructions / Assembly

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Why won’t my grill connect to WIFI? This may be due to a number of factors.
Use the following to troubleshoot:
1. Make sure your grill is in range of your WiFi router.
2. Ensure you have a 2.4gHz WiFi network in range.
3. Check to ensure your phone is connected to the same
network when setting your grill up for WIFI.
4. Click the ‘show password’ icon to review your network
password to ensure there are no typos.
5. If the initial WiFi connection times out, do the following:
a. Do NOT close the app or move to a different screen yet
b. Turn off the grill, count to 5 slowly, turn it back on.
c. Tap the “SKIP FOR NOW” button in the app - it may be
hidden beneath the on-screen keyboard.
d. After a few moments the WiFi icon on the grill should
turn black.
Why does my app keep force closing
or crashing?
This may happen if you have an outdated version of the app. Go
to the App store or Google Play Store and check for updates.
Please update to the latest version if there is one available. If
that doesn’t work, try restarting your phone or uninstalling and
reinstalling the app.
What does it mean if I have “lost
communication?”
Loss of communication could mean a few things. Check that
your Bluetooth is out of range, your grill has lost its WIFI signal,
or your phone is no longer connected to the internet.
TROUBLESHOOTING