RavenXTV CDMA Sierra Wireless Cellular Modem Revision: 5/13 C o p y r i g h t © 2 0 0 6 - 2 0 1 3 C a m p b e l l S c i e n t i f i c , I n c .
Warranty “PRODUCTS MANUFACTURED BY CAMPBELL SCIENTIFIC, INC. are warranted by Campbell Scientific, Inc. (“Campbell”) to be free from defects in materials and workmanship under normal use and service for twelve (12) months from date of shipment unless otherwise specified in the corresponding Campbell pricelist or product manual. Products not manufactured, but that are re-sold by Campbell, are warranted only to the limits extended by the original manufacturer.
Assistance Products may not be returned without prior authorization. The following contact information is for US and international customers residing in countries served by Campbell Scientific, Inc. directly. Affiliate companies handle repairs for customers within their territories. Please visit www.campbellsci.com to determine which Campbell Scientific company serves your country. To obtain a Returned Materials Authorization (RMA), contact CAMPBELL SCIENTIFIC, INC., phone (435) 227-9000.
Table of Contents PDF viewers: These page numbers refer to the printed version of this document. Use the PDF reader bookmarks tab for links to specific sections. 1. General Description....................................................1 2. Establish Cellular Service ..........................................1 2.1 RavenXTV Cellular Coverage/Service Requirements .........................1 3. Specifications .............................................................2 3.1 RavenXTV Specifications.........
Table of Contents D. Troubleshooting Flowchart....................................D-1 Figures 4-1. 4-2. 4-3. 4-4. 7-1. 7-2. Antennas for use with the Raven modems .......................................... 5 Connections using PN 18663 Null Modem Cable............................... 6 Connections using the SC105.............................................................. 7 Connections using the SC932A........................................................... 8 Device Port configuration..................
RavenXTV CDMA Sierra Wireless Cellular Modem 1. General Description This manual provides information for interfacing the Sierra Wireless RavenXTV cellular modem to Campbell Scientific dataloggers. A Sierra Wireless CD ships with the modem that includes Sierra Wireless manuals and software utilities. Sierra Wireless manuals referenced in this manual include: AceManagerGuide.pdf Raven_XT_UserGuide.pdf Raven_XT_QuickStart.
RavenXTV CDMA Sierra Wireless Cellular Modem To setup an account, you will need the ESN number of the modem. The ESN number is listed on a label on the modem and also on the box. To setup an account with Verizon Wireless, call: 888-384-1775 for Business Sales 800-256-4646 for Personal Sales What you receive from Verizon: 10-digit Mobile Directory Number (MDN) IP address (for a Static IP account only) 3. Specifications 3.
RavenXTV CDMA Sierra Wireless Cellular Modem 4. Dimensions Width: Depth: Length: 7.6 cm (3 in) 2.5 cm (1 in) 10 cm (4 in) Weight: <0.5 kg (<1 lb) Configuration 4.1 Base Station Requirements for RavenXTV PC running Campbell Scientific’s LoggerNet or PC400 software, with access to the Internet. 4.2 Datalogger Site Equipment • Raven modem with power cable (included with modem). • Datalogger—21X, CR510, CR10(X), CR23X, CR7, CR1000, CR5000, CR3000, CR800.
RavenXTV CDMA Sierra Wireless Cellular Modem 0-dBd gain. For the 1.9-GHz band, the 20679 provides a 3-dBd gain. This antenna is recommended for locations where cellular coverage is strong. The 20679 includes a mount/u-bolt assembly that allows the antenna to be mounted to a mast, crossarm, or user-supplied pole (outer diameter of up to 3.8 cm (1.5 in)). 4 o The 18285 1 dBd omnidirectional antenna. This antenna is dual band, covering both the 800 MHz and 1.
RavenXTV CDMA Sierra Wireless Cellular Modem PN 20679 Omni Directional Antenna PN 18285 1 dBd Omni Directional Antenna PN 14454 9dBd Directional Yagi Antenna PN 21831 Half-Wave Dipole Whip Antenna FIGURE 4-1.
RavenXTV CDMA Sierra Wireless Cellular Modem 4.3 • Power Supply (see power considerations). • Environmental Enclosure—ENC10/12, ENC12/14, or ENC16/18. Wiring and Connections 4.3.1 Modem Connections Using PN 18663 Null Modem Cable PN 18663 Null Modem Cable is used to connect the modem to the CR23X, CR3000, CR800, CR2XX, CR1000 or CR5000 RS-232 port (not compatible with the 21X, CR510, CR10X, or CR7 dataloggers). Wiring: Red 12V (or switched 12V) Black G White Not Used PN 18663 FIGURE 4-2.
RavenXTV CDMA Sierra Wireless Cellular Modem 4.3.2 .3.2 Modem Connections Using the SC105 The SC105 interface is used to connect the modem to a datalogger’s CS I/O port, and is recommended for dataloggers with the PakBus operating system. Wiring: Red 12V (or switched 12V) Black G White Not Used 10873 serial cable provided with the SC105 SC105 Settings: CS I/O Mode: SDC Address 7 RS-232 Mode: Modem Baud Rate: 115.
RavenXTV CDMA Sierra Wireless Cellular Modem 4.3.3 .3.3 Modem Connections Using the SC932A The SC932A interface is used to connect the modem to the CS I/O port, and is recommended for dataloggers with the mixed-array operating system (e.g., the CR10X). Wiring: Red 12V (or switched 12V) Black G White Not Used 10873 serial cable provided with the SC932A FIGURE 4-4.
RavenXTV CDMA Sierra Wireless Cellular Modem 4.4 Power Considerations A power cable included with the modem connects to the datalogger’s 12 V or switched 12 V terminal. Connection to the switched 12 V terminal allows the datalogger to switch power to the modem during scheduled transmission intervals if desired. Connect the red lead wire to 12 V for constant power and to SW12 for program-controlled power, and the black lead to G (ground). The white wire lead has no function and can be ignored.
RavenXTV CDMA Sierra Wireless Cellular Modem Indicator Lights When your RavenXTV is connected to power and an antenna, there is a specific pattern to the lights to indicate its operation mode. • Network—Indicates a successful connection to the cellular network with an IP address given and a channel acquired. • Signal—Light shows the strength of the signal and may be nearly solid (strong signal) or flashing (weaker signal). A slow flash indicates a very weak signal.
RavenXTV CDMA Sierra Wireless Cellular Modem 5. • Authentication Failure—The Network, Signal, and Activity LEDs blink every 2 seconds. Contact the cellular provider and have the account information verified, and verify the modem is located in an area covered by cellular service. • Data Retry—The Network, Signal, and Activity LEDs blink every 3 seconds.
RavenXTV CDMA Sierra Wireless Cellular Modem Connect the Raven to a COM port on the PC with a direct RS-232 cable. Also connect the antenna and 12V power. Run AceManager to get the following screen: Click the Connect icon in the Configuration Panel to open the connection options dialogue box. Select PPP and choose the COM port the modem is connected to. Do not change the Password (the default password is 12345). Click OK to continue.
RavenXTV CDMA Sierra Wireless Cellular Modem Click the Load icon in the Configuration Panel. When prompted for a template file name, select “Raven CDMA Template 115200”, “Raven CDMA Template 9600”, or “Raven CDMA PPP Template 115200”. The following screens show the settings for the Miscellaneous and Serial settings after the template file has been loaded. Change “AT Verbose Mode” to “Numeric” for use with CR10(X), CR510, and CR23X dataloggers.
RavenXTV CDMA Sierra Wireless Cellular Modem WARNING 5.1 Unless you Write the commands, the changes made in New Value will not be sent to the modem. For some commands unless you Reset the modem, the newly written values will not take effect. Configuring the Raven for Dynamic IP Dynamic IP addresses are granted only when a modem or other device is connected. The address can change each time the modem or device reconnects to the network.
RavenXTV CDMA Sierra Wireless Cellular Modem 1. Modem name: A unique name for the modem (the 10-digit MDN number is recommended). 2. Domain: The domain name to be used by the modem (eairlink.com). 3. IP Manager IP Address: The IP or domain name of the dynamic DNS server which is running IP Manager. IPMANAGER1: edns2.eairlink.com IPMANAGER2: eairlink.com 4. IP Manager update interval: How often you want the address sent to IP Manager.
RavenXTV CDMA Sierra Wireless Cellular Modem 3. On the IPPort page, add the IP address or Domain Name and the Port number (the Raven template file configures the port to be 3001). Add four seconds of extra response time. Example settings for a “Static IP” address: Preceding zeros are not entered in the Internet IP Address (e.g., 070.218.074.247 is entered as 70.218.74.247). Follow the IP address with “:3001”, which is the port number (set by the template file).
RavenXTV CDMA Sierra Wireless Cellular Modem 6.1 4. For PakBus dataloggers, leave the default settings on the PakBusPort page. “PakBus Port Always Open” should not be checked. 5. For PakBus dataloggers, set the PakBus address to match that of the datalogger (default address in the datalogger is 1). Click the “Apply” button to save the changes. Test the Cellular Connection After the Device Map has been configured, test the cellular connection using the “Connect” screen as shown below.
RavenXTV CDMA Sierra Wireless Cellular Modem 7. Troubleshooting NOTE Please refer to Appendix D, Troubleshooting Flowchart, for additional troubleshooting procedures. If LoggerNet/PC400 software is unable to establish a connection with the modem: 1. 18 Check your account information (you may have to call your provider for this or look at your agreement). a. Verify there is coverage at your location. b. Check the Network light.
RavenXTV CDMA Sierra Wireless Cellular Modem g. 2. If you have a Dynamic IP account, you will need to have a DDNS (dynamic domain name server) name that LoggerNet can reference to make the connection (Section 5.1, Configuring the Raven for Dynamic IP). Connect with the modem through the serial port using AceManager. a. If the modem has been configured for “PPP” (see Appendix B, Configuring the Raven Modem for PPP), then you may have to check the “Use SOS Mode” box. b.
RavenXTV CDMA Sierra Wireless Cellular Modem c. Select the “Serial” Group, and make sure the “AT Verbose Mode” is set to “Numeric” for use with the CR10(X), CR510, and CR23X dataloggers, or “Verbose” for other dataloggers (e.g., CR1000). If the modem answers but you do not get a connection to the datalogger: 1. Check your connection to the datalogger. a. An SC932A or SC105 interface is required to connect the modem to a datalogger’s CS I/O port (Section 4, Configuration).
RavenXTV CDMA Sierra Wireless Cellular Modem 2. Check your LoggerNet setup. a. Make sure the port number at the end of the IP address matches the port number of the Raven (e.g., 3001, see FIGURE 7-1). FIGURE 7-1. Device Port configuration b. Try adding a few seconds to the extra response time on the IP Port in LoggerNet (you should not need more than 5 seconds). c. If you are trying to communicate to a PakBus datalogger: i. Verify the PakBus address in the setup screen matches that of the datalogger.
RavenXTV CDMA Sierra Wireless Cellular Modem 3. Use AceManager to check modem communications with datalogger. The modem’s “Host Serial Bytes Sent” and “Host Serial Bytes Received” windows can indicate whether or not the modem is communicating with the datalogger. Establish a connection with the modem through the cellular network using AceManager (click on the Modem menu item, Connect, UDP. Enter the IP address, and click OK).
Appendix A. AceManager Setup without Template File AceManager is used to program settings in the RavenXT modems to make the modems compatible with CSI dataloggers. Sierra Wireless CDMA and GPRS template files to send the modems are available on the CSI website (www.campbellsci.com/downloads). The procedure for sending the template files is described in Section 5, Using AceManager to Program the Modem. When the template files are not available, AceManager can be used to change the settings described below.
Appendix A. AceManager Setup without Template File A-2 • S23 — Configure Serial Port — The baud rate needs to be configured to match a valid datalogger baud rate. For a CR10X: 9600,8N1 and for a CR1000: 115200,8N1. • \Q — Serial Port Flow Control — This should be set to None. • V — AT Verbose Mode — Set this to Verbose for CR800, CR1000, CR3000; Numeric for CR10(X), CR510, CR23X.
Appendix B. Configuring the Raven Modem for PPP Settings in the Raven and datalogger (CR800, CR1000, and CR3000), can be changed to configure the RS-232 serial ports for Point-to-Point protocol (PPP). When configured as PPP, the Raven functions as a router, routing TCP/IP communications to the IP stack of the datalogger. PPP enables the datalogger to send/receive messages via email, HTTP, FTP to and from the datalogger, and allows concurrent communications between networked dataloggers and LoggerNet.
Appendix B.
Appendix B. Configuring the Raven Modem for PPP Datalogger Settings: Using the Device Configuration Utility, configure the following setting on the “PPP” tab: • • • • • NOTE Config Port Used = RS-232 IP Address = 0.0.0.0 Modem Dial String = PPP Modem Dial Response = CONNECT User Name and Password are blank These settings are case sensitive and need to be upper case.
Appendix B. Configuring the Raven Modem for PPP Using the Device Configuration Utility, select the “Network Services” tab. The “PakBus/TCP Service Port” default is 6785. This is the “Port” number that will follow the “IP address” for LoggerNet to communicate with the datalogger. Using the Device Configuration Utility, fix the RS-232 Baud Rate to “115200 Fixed” from the “ComPorts Settings” tab.
Appendix B. Configuring the Raven Modem for PPP LoggerNet Settings: Enter the IP address of the Raven, and the PakBus/TCP Service Port number of the datalogger (e.g., 6785 as explained above).
Appendix B.
Appendix C. EmailSend Using the Gmail Outgoing SMTP Server The datalogger has a mail client in it similar to a mail client on a computer. For the datalogger to send an email, it needs an SMTP server to send through like any other mail client. The Gmail SMTP server can be used for sending outgoing email from the datalogger. Both the modem and the datalogger must be configured for PPP as described in Appendix B, Configuring the Raven Modem for PPP. C.
Appendix C. EmailSend Using the Gmail Outgoing SMTP Server C.3 Sending a Text Message to a Phone To send a text message to a phone, the email needs to be converted to a text message via an email to text message gateway. Most cellular providers have an email to text message service for their phone subscribers. To send a text message to Verizon Wireless phone subscribers, send an email to the (10 digit phone number of the person’s phone)@vtext.com (4355551234@vtext.com).
Appendix B. Configuring the Raven Modem for PPP If Temp > 27 Then AlarmTrigger = True If AlarmTrigger Then Message = "Warning!" + CRLF + CRLF Message = Message + "An alarm condition has been identified. " Message = Message + "The temperature is " + Temp + " degrees C." + CRLF + CRLF Message = Message + "Datalogger time is " + Status.
Appendix C.
Appendix D. Troubleshooting Flowchart Can’t connect... Is Network LED on solid? Yes Go to page D-2. No Not provisioned/registered on network. Verizon or AT&T? AT&T Go to page D-4. Verizon Check coverage map. Are you in an area that should be covered? Yes May be out of Verizon’s ‘native’ network. Selfprovisioning may not work in this case (though this is increasingly rare). Try setting up the modem in an area with strong cellular coverage and then installing it. No No solution available.
Appendix D. Troubleshooting Flowchart Can’t connect, Network light is solid... Check signal strength (should be between -51 (strong) and -91 (weak). Strong Static or Dynamic IP? Weak Weak signals are more affected by RF noise. This may prevent making a strong enough connection to send/receive data. Static Verify IP entered correctly. Preceding zeros are not entered in LoggerNet or PC400. Dynamic Check dynamic DNS entered correctly.
Appendix D. Troubleshooting Flowchart Can’t connect, Network light is solid... (cont.) Have mobile terminated IP PPP or Serial Server PPP Serial Server Is DPort (AceManager; Misc Group) set to 3001? Or 6785? Is LoggerNet trying to connect to same? Was correct template loaded into AceManager? Yes Could be wrong baud rate. Did you click “Write” and then “Reset”? Yes Verify Dport (AceManager; Misc group) is set to 3001. Verify baud rate is correct for datalogger.
Appendix D. Troubleshooting Flowchart Can’t connect, AT&T... (cont. from page D-1) Was SIM card installed? No Contact AT&T if don’t have. Yes Was correct template loaded in AceManager, written to the modem and the modem reset? Yes Was APN entered and correct? Yes Go to page D-2.
Appendix D. Troubleshooting Flowchart One computer can connect, other(s) cannot... PPP or Serial Server? PPP Serial Server If multiple PCs are trying to connect simultaneously, do they have unique PakBus addresses? In this mode, it’s first come, first serve, so one connection can exclude others.
Appendix D.
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