Use Instructions

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APPENDIX 3 – TROUBLESHOOTING

Table lists some issues you might encounter with the CTE and CHIRP System, as well as some

suggested actions which may resolve the issues. If you have a problem with the system that is

not listed here or that cannot be resolved with the information provided, call Canary Medical.

Table 13

Problem Action

I can’t reach the Canary Medical

website

Check your Internet connection and make

sure you are connected to the Internet. If

connected and still cannot reach the Canary

Medical website, try again later.

I can’t log in to my Physician Account. Check your username and password.

I can’t see my Physician Dashboard

patient data information.

You will only see information on the selected

patient the 3

day after surgery.

If the information is still not on your Physician

Dashboard after surgery, wait 24 hours and

check your Physician Dashboard again.

Physician Instructions for Use

DRAFT