User Manual

18
TROUBLESHOOTING
PROBLEM
CAUSE
REMEDY
The inside
illumination light
bulb does not
turn on.
Electricity absence.
Door switch is
blocked.
The power cord is
not properly
plugged in.
Check whether the
appliance is
switched off.
(see Temperature
Adjustment).
Ensure that there
is a current in the
house.
Check that it is
active.
The refrigerator
and freezer do not
sufficiently cool.
The doors are not
closed.
The doors are
frequently opened
Erroneous setting
of the
temperature.
The refrigerator
and freezer have
been
excessively filled.
Surrounding
temperature is too
low.
No electrical
power.
Check that the
door and gaskets
close properly.
Avoid unnecessary
opening of the
doors for a
period of time.
Check the
temperature
setting and, if it is
possible, cool even
more (see
Temperature
adjustment)
Wait for the
stabilization of the
temperature of
the refrigerator or
freezer.
Check that the
ambient
temperature is in
accordance with
what is indicated
on the
nameplate (see
Installation).
The power cord is
not properly
plugged in.
Check whether the
appliance is
switched off
(see Temperature
adjustment)
Ensure that in the
home there is
current.
The food in the
refrigerator
freezes.
Erroneous setting
of the
temperature.
Food in contact
with the back wall.
The freezing of too
much fresh food
causes a lowering
of the temperature
of the refrigerator
Check the
temperature
setting (see
Temperature
Adjustment) and, if
possible, decrease
temperature
setting.
Separate the food
from the back wall
of the refrigerator.
Do not exceed the
maximum amount
to be frozen (see
Freezing).
The bottom of the
refrigerator
compartment
is wet or droplets
are present.
The drain tube
could be clogged.
Clean the drain
tube with a stick or
the like to
allow the discharge
of water.
Presence of drops
or water on the
back wall
of the refrigerator.
Normal operation
of the refrigerator.
It is not a defect
(see Defrosting).
Presence of water
in the vegetable
drawer.
Lack of air
circulation.
Vegetables and
fruits with too
much moisture.
Verify that your
glass shelf tray
vegetables are
not put foods that
prevent air
circulation.
Wrap the fruit and
vegetable
materials plastic
such as, for
example, films,
bags or containers.
The motor runs
continuously.
The doors are not
closed.
The doors are
opened frequently.
Ambient
temperature is
very high.
Thickness of frost
than 3mm.
Make sure the
doors are closed
and if the seals
close properly.
Avoid unnecessary
open ports for a
certain period.
Verify that the
ambient
temperature is in
accordance with
the specifications
on the nameplate
(see Installation).
Set the
display/thermostat
a warmer
temperature.
Defrost the unit
(see Defrosting).
IF YOU ARE NOT SOLVED THE PROBLEM, CONTACT THE SERVICE CENTER,
PLEASE GIVE THE TYPE OF FAULT AND THE INFORMATION
ON THE PLATE OF THIS APPARATUS TO INSIDE THE REFRIGERATOR
COMPARTMENT:
• The model of equipment.
• The number of series.