Quick Guide

go.candy-group.com/rm
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Insert the 16 digits of the serial number or scan
the QR code on the machine helping you with
the image above. Tap on “Next”. Check the
correctness of the data and tap on “Confirm”.
Once the system has recognized the product,
tap “Next”.
In the homepage, tap on the icon with the three
bars on the top left to enter your profile, then
tap on “REGISTER NEW APPLIANCE” and select
the name of the product that you want to enroll.
Wait until the end of the data transfer process
between the App and the product, then tap
“Confirm”. “REMOTE CONTROL ON” (if the door
is closed) or “REMOTE CONTROL OFF - CLOSE
THE DOOR” (if the door is open) appear on the
machine display.
The enrollment process is now finished.
In App - Tap on “Confirm”. Wait for APP to
connect to the machine.
NOTE – In case of any issue, tap “Retry”, making
sure you have enabled Bluetooth on your device
(smartphone / tablet). If the process is not
yet completed correctly, tap “Proceed with
Standard Enrollment”.
NOTE – To ensure correct data transfer, we
recommend that you stay with the device close
to the machine.
This quick guide illustrates the steps to follow
to enroll your appliance on the App Candy
simply-Fi, using a device with Bluetooth 4.0 (or
higher) technology. In this case, the procedure is
simplified and faster (Easy Enrollment).
If you are using a device without Bluetooth
technology (or less than 4.0), please follow the
instructions described on the other side of this
guide.
NOTE* – Requirements Wi-Fi network name and
WPA / WEP password:
- Maximum length: 32 characters
- Characters not allowed: ", &, $, =,?
It’s important to establish a good Wi-Fi signal
strength between the home router and the
appliance: low Wi-Fi signal strength would cause
the failure of the final stage of the set up. To
assess if this is the case, start the connection
process again from Step 1; when you get to
Step 6, place with your device (smartphone
or tablet) next to the router and search for
“WIFIWASHMACHINE-xyzk” net generated
by the machine. If this does not come up as an
option, it means that the router cannot see the
appliance. In this case, we highly recommend
you to bring the router near the machine (if
possible) or contact your internet provider to
purchase a compatible “Wi-Fi Range Extender”
to increase the strenght of the signal.
Mark down the machine Serial Number (with the
help of the image above).
Mark down the Wi-Fi Name and Password (WPA/
WEP Key) which are normally placed on the back of
your Wi-Fi router (see requirements in the NOTE*).
Please make sure your smartphone is connected
to the same Wi-Fi network and has the Bluetooth
enabled within the “Settings”. Refer to the
manual for more details.
NOTE – The frequency of the home Wi-Fi
network has to be set on the 2.4 GHz band. You
can not configure the machine if your home
network is set to the 5 GHz band.
NOTE – If you are having trouble locating the
Wi-Fi Password, please contact your Internet
Provider.
Quick Guide Candy Rapidò - Enrollment on App
Procedure for devices with Bluetooth 4.0 (or higher)
IMPORTANT
IF THE SET UP
IS NOT SUCCESSFUL
Download the Candy simply-Fi App from the Store.
Open the Candy simply-Fi App and create your
user profile by tapping on “Register”. Accept the
privacy policy and fill in the required fields.
NOTE – User profile password requirements:
- Maximum length: 32 characters
- Allowed characters: numbers and letters
(except special characters)
NOTE – The App is available for Android (version
4.4 or higher) and iOS (version 8.0 or higher)
devices.
NOTE – If you already have a Candy simply-Fi
user profile, you can login using your credentials.
NOTE – You can browse through the functions
of the whole Candy simply-Fi line-up (Smart
Touch, Smart Fi and Smart Fi+) by taping on the
“Demo” button.
Insert the password of your home Wi-Fi network.
Select the type of password (WEP or WPA), then
tap on “Confirm”.
NOTE – If this is not automatically synchronised
by the App, please insert the name of your home
Wi-Fi network in the first box; pay attention
to the difference between lowercase and
uppercase.
NOTE – Requirements Wi-Fi network name and
WPA / WEP password:
- Maximum length: 32 characters
- Characters not allowed: ", &, $, =,?
Insert the purchase date of your appliance
(DD/MM/YYYY), then tap on “Proceed”.
On the appliance:
A) Turn the knob on Wi-Fi position;
“MENU WI-FI” appears on display.
B) Within 60 sec, press DELAY START button
for 3 seconds; “BLE - CONNECTING...” appears
on display.
Download the App !
END
START
Remote control mode
At go.candy-group.com/rm you can find the full product manual and the other languages of this document.
Load the machine, add the detergent and close
the door. Select the Wi-Fi position: the display
will show “REMOTE CONTROL ON” and you
will hear the door lock activation. From now on
you can manage your appliance using the App.
NOTE – Make sure that the machine door
is closed. Otherwise, with the door open,
“REMOTE CONTROL OFF - CLOSE THE DOOR”
will appear on the display.
At the end of cycle, turn off the machine by
turning the knob to OFF and wait for the
release of the lock.
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