Warranty

HASSLE-FREE LIMITED LIFETIME WARRANTY
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WARNING: Your Cangshan knives are extremely sharp tools and should
only be used or handled with the utmost care and caution. Any use other
than cutting is considered misuse and abuse—and will void your warranty.
Cangshan Cutlery Company is not responsible for any injuries resulting
from misuse or abuse of the product.
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Subject to the terms and conditions of this Warranty, Cangshan Cutlery Company (“Cangshan”)
warrants to the consumer or the entity who or which is the initial purchaser or, in the case of a
gift, to the initial consumer recipient of this Cangshan product (“you” or “your”) that such
product will be free from defects in workmanship and materials under normal use and conditions
(as described below) for your lifetime (the “Coverage Period”).
Warranty: This Warranty covers: (a) all parts of this product (except as noted below) and (b)
defects in workmanship or materials under normal use and conditions. For purposes of this
Warranty, “normal use and conditions” means use and conditions that (i) are in connection with
appropriate culinary purposes as intended by Cangshan and (ii) are not described in whole or part
in the exclusions outlined in the next part of this Warranty.
Exclusions: Cangshan products are professionally crafted tools, but are not indestructible, so
each of the following is excluded from this Warranty:
• Injuries and damage (including without limitation bent tips, chipped or broken blades
and melted handles) caused by or resulting from in whole or part any or all of the
following: modification(s) not authorized by Cangshan, misuse, abuse, neglect, acts of
God (including without limitation fire, tornadoes, hurricanes or earthquakes), accident,
inappropriate use (including without limitation cutting frozen foods or bones, opening
jars or cans and cutting on dense surfaces (such as cooling racks, glass, granite and
stainless steel); modifications
• Each Cangshan product that is made of wood or, in the case of a product—such as a
knife with a wooden handle—that combines wood and other materials, only the wooden
portion, because wood is a natural product that cannot be guaranteed (please contact
Cangshan Customer Service at the number or email below to discuss options for such
products);
• Sharpening tools and honing steels, due to their abrasive nature; and
• Customary wear and tear, including without limitation straight-edge and serrated blades
that are dull, bent, scratched, corroded or marked.
Remedy: For each product or part determined by Cangshan to be defective or to have failed
under the use and conditions covered by this Warranty and within the Coverage Period,
Cangshan will, at its option, repair or replace such product or part at no expense to you