User Manual

Message Appears

This section describes some of the errors and messages that may appear.

Note

• A support code (error number) is displayed on the computer for some errors. For details on errors that

have support code, see List of Support Code for Error.

Error Regarding Power Cord Being Unplugged Is Displayed (Windows)

Writing Error/Output Error/Communication Error (Windows)

Other Error Messages (Windows)

Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)

Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)

Error Regarding Power Cord Being Unplugged Is Displayed

(Windows)

The machine may have been unplugged while it was on.

Check the error message that appears on the computer and click OK.

The machine starts printing.

See Notice for Unplugging the Power Cord for unplugging the power cord.

Writing Error/Output Error/Communication Error (Windows)

Check1

If ON lamp is off, make sure machine is plugged in and turn it on.

The ON lamp flashes while the machine is initializing. Wait until the ON lamp stops flashing and remains lit.

Check2

Make sure correct printer port is set in printer driver.

* In the following instructions, "XXX" signifies your machine's name.

1. Log in using an account with administrator privileges.

Make the following settings.

• In Windows 10, right-click Start button and select Control Panel > View devices and printers.

• In Windows 8.1 or Windows 8, select Control Panel from Settings charm on Desktop > Hardware

and Sound > Devices and Printers.

• In Windows 7, select Devices and Printers from Start menu.

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