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Troubleshooting
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When a problem occurs, check this chapter to find out solutions before contacting Canon.
Paper Jams
If a document or paper jams, see Clearing Jams to remove the jammed paper.
A Message or Error Code Appears
If the screen displays a message or error code (three digits), see the following sections.
When an Error Message Appears
When an Error Code Appears
Common Problems
If you suspect that the machine is malfunctioning, see the following sections before contacting
Canon.
Common Problems
Installation/Settings Problems
Copy/Printing Problems
Faxing/Telephone Problems
Printing Results are Not Satisfactory
If printing results are not satisfactory, see When You Cannot Print Properly.
When a Problem Cannot Be Solved
If a problem persists, see When a Problem Cannot Be Solved to find out where to contact.

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