User Guide

Table Of Contents
Faxing/Telephone Problems
1469-09H
See Common Problems(P. 565) also.
Sending Problems(P. 573)
Receiving Problems(P. 574)
Sending Problems
A fax cannot be sent.
Is an e
xternal phone line busy? Wait until the line becomes free.
Has an error occurred? Print and check a Communication Management Report.
Communication Management Report(P. 612)
Is a telephone line set corr
ectly?
Connecting the Telephone Line(P. 112)
When sending the fax o
verseas, insert pauses in the fax number.
Sending Faxes(P. 114)
A fax cannot be sent with a destination in the history specied.
Did you turn OFF the machine? If so, the stor
ed history was deleted.
Did you set <Restrict New Destinations> to <On>? If so, the history before you set was deleted.
Did you set <Restrict Resending from Log> to <On>? If so, the destinations in the history cannot be specied.
A fax cannot be sent on an optical ber line.
The machine is compliant with use on analog lines. When using an optical ber line or IP phone line, the
machine may not work corr
ectly depending on the connection environment or connected devices. In such a
case, contact the provider of the optical ber line or IP phone.
The results of a sent fax are not satisfactory.
Clean the platen glass or feeder. If cleaning does not impr
ove the results, the recipient's fax machine may be
a cause.
Platen Glass(P. 591)
Feeder(P. 594)
Troubleshooting
573