User Guide
Table Of Contents
- Contents
- Important Safety Instructions
- Basic Operations
- Copying
- Faxing
- Configuring Initial Settings for Fax Functions
- Sending Faxes
- Receiving Faxes
- Sending and Receiving Faxes According to Your Purposes
- Checking Status and Log for Sent and Received Documents
- Importing/Exporting Address Book Data with the Supplied Software
- Sending Faxes from Your Computer (PC Fax)
- Using the Machine as a Printer
- Using the Machine as a Scanner
- Preparing to Use the Machine as a Scanner
- Scanning from the Machine
- Scanning from a Computer
- Convenient Scanning with a Machine-Based Operation
- Can Be Used Conveniently with a Mobile Device
- Network
- Connecting to a Network
- Viewing Network Settings
- Configuring the Machine for Printing or Faxing from a Computer
- Configuring Scan Settings (E-Mail/Shared Folders)
- Configuring the Machine for Your Network Environment
- Security
- Using Remote UI
- Setting Menu List
- Troubleshooting
- Maintenance
- Appendix
- SIL OPEN FONT LICENSE
When a Problem Cannot Be Solved
1469-09S
If a pr
oblem cannot be resolved, contact the following:
Do not disassemble or repair the machine yourself
If you disassemble or r
epair the machine yourself, it may not be covered by warranty.
Customer Support (U.S.A.)
If you cannot solve a problem by referring to the information in this chapter, contact the Canon Customer Care
Center at 1-800-OK-CANON, Monday thr
ough Friday, between 8:00 A.M. and 8:00 P.M. EST. On-line support is
available 24 hours a day at http://www.canontechsupport.com.
Customer Support (Canada)
Canon Canada Inc., offers a full range of customer technical support options
*
:
● T
o perform step-by-step troubleshooting, send an e-mail to technical support, download drivers or support
documents, or view answers to frequently asked questions, visit http://www.canon.ca/.
● Free live technical support is available from 9 A.M. to 8 P.M. EST, Monday through Friday (excluding holidays),
for products still under warranty 1-800-OK-CANON.
● To nd the location of the authorized service facility nearest you, visit http://www.canon.ca/ or call 1-800-OK-
CANON.
● If the problem cannot be corrected via these technical support options, repair options are available from the
technical support personnel via the Web site at http://www.canon.ca/.
*
Available support options ar
e subject to change without notice.
◼ When Contacting Canon
When contacting us, have the follo
wing information ready:
● Product name (MF249dw / MF247dw / MF236n)
● Dealer where you purchased the machine
● Details about your problem (such as what you did and what happened as a result)
● Serial number (eight alphanumeric characters long, found on the label on the back side of the machine)
MF249dw / MF247dw MF236n
Troubleshooting
586