User Manual

#810
When communicating with the POP3 server to send e-mail, an error returned from the server.
● Check whether the POP3 server is set correctly.
● Check whether your mail server and network are running correctly. For more information, contact your
Network Administrator.
#813
The logon name or password that is used on the POP3 server is not set correctly.
● Correctly enter the logon name or password that is used on the POP3 server.
#839
A user name and password that are used for SMTP authentication are not set correctly.
● Set the user name and password correctly.
Conguring Basic E-Mail Settings(P. 359)
Conguring E-Mail Communication Settings(P. 363)
#841
When sending an e-mail, an encryption algorithm that is common to the mail server is not present.
● Clear the [Use TLS for SMTP] check box for the SMTP server.
Conguring E-Mail Communication Settings(P. 363)
● Add the common encryption algorithm to the mail server settings.
When verifying a TLS server certicate to communicate to the SMTP server, a verication error occurred.
● Check that the CA certicate that signed the TLS server certicate on the SMTP server side is registered to
the machine by using the Remote UI.
Verifying Key Pairs and Digital Certicates(P. 446)
● Check that the TLS server certicate on the SMTP server side is valid.
● Check that the TLS server certicate is not a self-signed certicate.
#844
TLS encrypted communication to a POP3 server failed when sending an e-mail with POP before SMTP.
● Check the TLS encrypted communication settings in the POP3 server.
● Clear the [Use TLS for POP] check box for the POP3 server. If the problem persists, clear the [Use POP
Authentication Before Sending] check box, and set the communication setting to a setting other than POP
before SMTP.
Troubleshooting
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