User's Manual

Table Of Contents
Troubleshooting
1469-097
When a pr
oblem occurs, check this chapter to nd out solutions before contacting Canon.
Paper Jams
If a document or paper jams, see
Clearing Jams(P. 540) to r
emove the jammed paper.
A Message or Err
or Code Appears
If the screen displays a message or error code (three digits), see the following sections.
When an Error Message Appears(P. 548)
When an Error Code Appears(P. 558)
Common Pr
oblems
If you suspect that the machine is malfunctioning, see the following sections before contacting Canon.
Common Problems(P. 564)
Installation/Settings Problems(P. 565)
Copy/Printing Problems(P. 569)
Faxing/Telephone Problems(P. 572)
Printing Results are Not Satisfactory
If printing results are not satisfactory, see When You Cannot Print Properly(P. 574) .
When a Pr
oblem Cannot Be Solved
If a problem persists, see
When a Problem Cannot Be Solved(P. 585) to nd out wher
e to contact.
Troubleshooting
538