User Manual

213
Troubleshooting
Unable to complete WPS. Try the operation again.
- More than 2 minutes passed between activating WPS on the access point and pressing [OK]/pressing SET on the
camera. Start over the WPS procedure from the beginning.
- The WPS button was not held down long enough. Refer to the instruction manual of your wireless router. When using
WPS to make a wireless connection, keep the WPS button held down until the wireless router’s WPS function is
activated.
Unable to connect
- Could not connect to the access point or network device selected.
- Cordless phones, microwave ovens, refrigerators and other appliances may interfere with the wireless signal. Try using
the camera in a location farther away from such appliances.
Unable to connect to FTP server.
- Could not connect to the indicated FTP server. Check the FTP server settings (A 183).
Unable to obtain an IP address
- If you are not using a DHCP server, enter the IP address manually (A 167).
- Turn on the DHCP server. If it is already on, make sure it is functioning properly.
- Make sure the address range for the DHCP server is sufficient.
WFT’s temperature too high. Cannot use Wi-Fi.
- Wi-Fi functions have been turned off because the transmitter’s temperature is too high. Remove the transmitter from
the camera and let it cool down before attaching it again.
Wi-Fi authentication unsuccessful
- Check the access point’s authentication/encryption method and password (encryption key) and change the camera
Wi-Fi settings (A 162) as necessary.
Wi-Fi error. Incorrect authentication method.
- Check the access point’s authentication/encryption method and change the camera Wi-Fi settings (A 162) as
necessary.
Wi-Fi error. Incorrect encryption method.
- Make sure the camera and access point are using the same authentication/encryption method.