Owner's Manual

145
Responding to Error Messages
 Are any obstacles blocking the line of sight between the
camera and the antenna of the access point?
 Move the antenna of the access point to a position clearly visible
from the point of view of the camera (p.153).
 The Wi-Fi connection was lost for some reason, and the
connection cannot be restored.
 The following are possible reasons: excessive access to the
access point from other device, a microwave oven or similar
appliance in use nearby (interfering with IEEE 802.11b/g/n
(2.4 GHz band)), or influence of rain or high humidity (p.153).
 Are the camera and the access point set to use the same
password for authentication?
 The setting is case-sensitive, so check upper- and lower-case
characters. Make sure that the correct password for authentication
is set on the camera (p.120).
 Are the camera and the access point set to use the same
encryption method?
 The camera supports the following encryption methods: WEP,
TKIP, and AES (p.109).
 If filtering by MAC address is active, is the MAC address of the
camera used registered at the access point?
 Register the MAC address of the camera used to the access point.
The MAC address can be checked on the [View info] screen
(p.135).
65: Wireless LAN connection lost
66: Incorrect wireless LAN password
67: Incorrect wireless LAN encryption method