Owner's Manual

153
If the transmission rate drops, the connection is lost, or other problems
occur when using the wireless communication functions, try the
following corrective actions.
If the camera is too far from the smartphone, a Wi-Fi connection may
not be established even when Bluetooth connection is possible. In such
a case, bring the camera and the smartphone closer together, then
establish a Wi-Fi connection.
 When using indoors, install the device in the room where you are
using the camera.
 Install the device where people or objects do not come between
the device and the camera.
If the Wi-Fi transmission rate drops because of the influence of the
following electronic devices, stop using them or move further away from
the devices to transmit communication.
 The camera communicates over Wi-Fi via IEEE 802.11b/g/n using
radio waves in the 2.4 GHz band. For this reason, the Wi-Fi
transmission rate may drop if there are Bluetooth devices,
microwave ovens, cordless telephones, microphones,
smartphones, other cameras, or similar devices operating on the
same frequency band nearby.
 When connecting multiple cameras to one access point via Wi-Fi,
make sure the cameras’ IP addresses are different.
 When multiple cameras are connected to one access point via
Wi-Fi, the transmission rate drops.
 When there are multiple IEEE 802.11b/g/n (2.4 GHz band) access
points, leave a gap of four channels between each Wi-Fi channel
to reduce radio wave interference. For example, use channels 1, 6,
and 11, channels 2 and 7, or channels 3 and 8.
Wireless Communication Function Notes
Distance Between the Camera and the Smartphone
Installation Location of Access Point Antenna
Nearby Electronic Devices
Notes for Using Multiple Cameras