User Manual

Message (Support Code) Appears
This section describes some of the errors and messages that may appear.
Note
• A support code (error number) is displayed on the computer for some errors. For details on errors that
have support code, see List of Support Code for Error.
If a message appears on the touch screen, see below.
Message Appears on Touch Screen
If a message appears on the computer, see below.
Error Regarding Automatic Duplex Printing Is Displayed
Error Regarding Power Cord Being Unplugged Is Displayed (Windows)
Writing Error/Output Error/Communication Error (Windows)
Other Error Messages (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed (Windows)
Inkjet Printer/Scanner/Fax Extended Survey Program Icon Appears (Mac OS)
Message Appears on Touch Screen
Check the message and take an appropriate action.
•
Data of supported types are not saved.
◦
There is no image data saved on the memory card that can be read by this printer.
◦
The printer may not recognize the file if the file name or folder path contain certain characters.
Use only alphanumeric characters.
◦
Photo data edited or processed on a computer must be printed from the computer.
Note
•
When a photo which has been processed on a computer is selected, "?" is displayed on the
touch screen.
•
Check the page size and tap [OK].
The size of the loaded paper is different from that specified in the paper size setting.
Load the same size of paper as that specified in the paper size setting and select OK.
•
Power was not turned off correctly the last time. Press the button when turning power off.
The printer may have been unplugged while the power was still on.
Select OK on the touch screen.
Note
•
See Unplugging the Printer to unplug the printer correctly.
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