User's Manual
71
Paper feed problems or frequent paper jams occur
• Conrm that the paper and cassette are inserted correctly (=
16, 17).
• Conrm that there are less than 19 sheets in the cassette.
• Conrm that 19 or more prints have not collected on the paper cassette.
• Conrm that you are using paper designed especially for SELPHY (=
3).
Cannot print the correct quantity (unused paper left after ink runs
out)
• Some unused paper may remain if the ink runs out rst.
Paper jams
• If paper protrudes from the front or back paper ejection slot (=
12), carefully pull
it out.
If you cannot remove the paper by gently pulling it out, never force it out. Turn
the printer off and then on. Repeat until the paper is ejected. If you accidentally turn
the printer off while printing, restart it and wait until the paper is ejected. If paper jams
and cannot be removed, contact your retailer or a Customer Support Help Desk. Do not
attempt to remove jammed paper by force, which may damage the printer.
Wi-Fi
Do not use the printer near sources of Wi-Fi signal interference, such as
microwave ovens, Bluetooth devices, or other equipment operating on
the 2.4 GHz band.
Printer SSID (network name) not displayed when connecting to a
camera or smartphone
• As the connection method, choose [Direct Connection] (=
47, 52).
• Keep the printer near the camera or smartphone, without objects between them.
Access point not displayed on the printer
Cannot connect the printer to the access point
• As the connection method, choose [Via Wi-Fi Network] (=
55).
• Conrm that the access point is on and ready for communication. For instructions on
how to check, refer to the access point user manual.
• If there are many access points but the required one is not listed, connect using WPS
(=
55) or by selecting [Manual Settings] when connecting via an access point
(=
58).