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Highlights of the Camcorder The Canon VIXIA HF G21 HD Camcorder is a high-performance camcorder whose compact size makes it ideal in a variety of situations. The following are just some of the many functions featured in the camcorder. HD Recording Operability HD CMOS PRO sensor and DIGIC DV 4 image processor Emphasis on versatility The camcorder is equipped with a 1/2.84-inch CMOS sensor that captures video at an effective pixel count of approximately 2.91 megapixels (2136x1362).
Special recording modes (A 40, 80) When you make recordings, you can change the recording frame rate to achieve a fast or slow motion effect. Alternatively, you can use pre-recording to record 3 seconds before you decide to start recording, helping you capture those hard-to-catch opportunities. Other Features Audio scene select With the audio scene select function (A 71), you can optimize the audio settings of the built-in microphone by selecting the audio scene that matches your surroundings.
Table of contents 1 Introduction 8 About this Manual 8 Conventions Used in this Manual 8 Supplied Accessories 10 Names of Parts 11 2 Preparations 15 Attaching the Ferrite Core 15 Charging the Battery Pack 15 Preparing the Camcorder 18 Using the Lens Hood and Lens Cap 18 Using the Viewfinder 18 Adjusting the LCD Screen 19 Grip Belt and Straps 20 Basic Operation of the Camcorder 21 Turning the Camcorder On and Off 21 Setting the Camera Mode 22 Using the Touch Screen 22 Using the FUNC.
Using Headphones 77 Color Bars/Audio Reference Signal 78 Recording Color Bars 78 Recording an Audio Reference Signal 78 Video Snapshot 79 Pre-Recording 80 Onscreen Displays and Data Code 81 Using the GP-E2 GPS Receiver 82 Connecting the GPS Receiver 82 4 Customization 84 CUSTOM Dial and Button 84 Assignable Buttons 85 Changing the Assigned Function 85 Using an Assignable Button 86 Saving and Loading Menu Settings 87 Saving Menu Settings to a Memory Card 87 Loading Menu Settings from a Memory Card 87 De
Optional Accessories 138 Specifications 141 Reference Tables 144 Approximate recording times 144 Approximate number of photos 144 Charging, Recording and Playback Times 145 Index 146 7
About this Manual 1 Introduction Introduction About this Manual 8 Thank you for purchasing the Canon VIXIA HF G21. Please read this manual carefully before you use the camcorder and retain it for future reference. Should your camcorder fail to operate correctly, refer to Troubleshooting (A 123). Conventions Used in this Manual • IMPORTANT: Precautions related to the camcorder’s operation. • NOTES: Additional topics that complement the basic operating procedures.
About this Manual The three sets of icons indicate the operating mode and whether a function is available in that mode. : Indicates the movie format. For details, refer to Selecting the Movie Format (AVCHD/MP4) (A 31). : Indicates whether the camcorder is in shooting (CAMERA) or playback (MEDIA) mode. In this example, the function is available only in mode. For details, refer to Turning the Camcorder On and Off (A 21). : Indicates the camera mode. For details, refer to Setting the Camera Mode (A 22).
Supplied Accessories Supplied Accessories The following accessories are supplied with the camcorder: 10 CA-570 Compact Power Adapter (incl.
Names of Parts Names of Parts Left side view 11 2 3 1 4 5 1 2 3 4 5 6 7 6 7 8 Lens barrier switch (A 32) Memory card slot 2 (A 29) Memory card slot 3 (A 29) u (review recording) button (A 36)/ Assignable button 5 (A 85) Lens hood (A 18) Focus/Zoom ring (A 44, 49) CUSTOM (customizable) dial (A 84) 9 8 10 CUSTOM (customizable) button (A 84) 9 Double memory card slot cover 10 DISP. (onscreen display) button (A 81)/BATT.
Names of Parts Right side view 1 12 7 8 9 5 2 6 3 4 1 2 3 4 Built-in speaker (A 89) MIC terminal (A 71) HDMI OUT terminal (A 96, 97) REMOTE terminal For connecting commercially available remote controllers.
Names of Parts Front view 13 1 6 Back view 4 5 7 8 9 2 3 10 11 12 13 14 15 1 2 3 4 5 6 Instant AF sensor (A 46, 136) AF/MF button (A 44)/ Assignable button 1 (A 85) PRE REC (pre-recording) button (A 80)/ Assignable button 2 (A 85) LCD touch screen (A 19, 22) Focus/Zoom ring switch (A 44, 49) Viewfinder (A 18) 7 8 9 10 11 12 13 14 15 Dioptric adjustment lever (A 18) Joystick (A 23)/SET button (A 23) Strap mount (A 20) Assignable button 3 (A 85) Assignable button 4 (A 85) Battery attachment unit
Names of Parts Top view Bottom view 3 14 9 4 5 1 6 2 7 10 11 8 1 2 3 4 5 6 7 Power switch (A 21) POWER / CHG (battery charging) indicator (A 15) Built-in stereo microphone (A 70) Accessory shoe Mode switch (A 22) Camcorder zoom rocker (A 50) ACCESS indicator (A 32) 12 8 Mini advanced shoe (A 69) 9 Lens hood mount index mark 10 Tripod socket For mounting the camcorder on a tripod with a mounting screw 6.5 mm (0.26 in.) or shorter.
2 Preparations Attaching the Ferrite Core Preparations Attaching the Ferrite Core Attach the enclosed ferrite core before you connect the compact power adapter to the camcorder. Attaching the ferrite core to the compact power adapter cable is necessary to suppress RF interference. Attach the ferrite core to the cable about 6 cm (2.4 in.) from the DC plug (the plug to be connected to the DC IN terminal).
Charging the Battery Pack 5 Charging will start when the camcorder is turned off. 16 POWER/CHG (battery charging) indicator • If the camcorder was on, the green POWER/CHG indicator will go out when you turn off the camcorder. After a moment, the POWER/CHG indicator will turn on in red (battery pack charging). The red POWER/CHG indicator will go out when the battery pack is fully charged. • If the indicator flashes, refer to Troubleshooting (A 125).
Charging the Battery Pack IMPORTANT • Turn off the camcorder before connecting or disconnecting the compact power adapter. After you turn off the camcorder, important data is updated on the memory card. Be sure to wait until the green POWER/CHG indicator goes out. • When using the compact power adapter, do not fix it permanently to one place as this may cause a malfunction.
Preparing the Camcorder Preparing the Camcorder This section covers the basic preparations for the camcorder such as attaching the lens hood, adjusting the grip belt and adjusting the viewfinder and LCD screen. When attaching the lens hood, grip belt and straps, be careful not to drop the camcorder by placing it on a table or other stable surface.
Preparing the Camcorder • If you wear glasses, you may find the viewfinder easier to use if you flip back the outer edge of the eye cup toward the camcorder body. 19 NOTES • You cannot use the LCD screen and viewfinder simultaneously. To use the viewfinder, make sure you close the LCD panel. • Make sure you keep the eye cup attached when using the camcorder. • For details about how to take care of the viewfinder, refer to Handling Precautions (A 133), Cleaning (A 136).
Preparing the Camcorder Grip Belt and Straps Fasten the grip belt. • Adjust the grip belt so that you can reach the camcorder zoom rocker with your index finger, and the START/STOP button with your thumb. 20 Attaching an optional wrist strap Attach the wrist strap to the strap mount on the grip belt, adjust the length and fasten. • You can use both for extra convenience and protection.
Basic Operation of the Camcorder Basic Operation of the Camcorder Turning the Camcorder On and Off You can choose to turn the camcorder on in CAMERA ( ) mode for making recordings or MEDIA ( ) mode for playing back recordings. Select the mode using the power switch. 21 To turn on the camcorder Set the power switch to CAMERA for MEDIA for mode (A 88). mode To turn off the camcorder Set the power switch to OFF.
Basic Operation of the Camcorder Setting the Camera Mode When making recordings, you can change the camera mode to match your shooting style. 22 (Auto) mode Set the mode switch to N. With this mode, the camcorder takes care of all the settings while you concentrate on recording (A 32). This operating mode is suitable if you just prefer not to bother with detailed camcorder settings. (Manual) mode Set the mode switch to n.
Basic Operation of the Camcorder Drag Swipe your finger up and down or left and right across the screen. Used to scroll menus, to browse through index screen pages or to adjust slider controls like the volume. On some screens, you can achieve the same effect by touching the triangle onscreen buttons. 23 IMPORTANT • The camcorder features a capacitive touch screen. In the following cases, you may not be able to perform touch operations correctly.
First Time Settings First Time Settings Setting the Date and Time You will need to set the date and time of the camcorder before you can start using it. The [Date/Time] screen will appear automatically when the camcorder’s clock is not set. 24 Operating modes: 1 Use the power switch to turn on the camcorder. • The [Date/Time] screen will appear. 2 Touch a field you want to change (year, month, day, hours or minutes). • You can also push the joystick (ÏÐ) to move between the fields.
First Time Settings Changing the Language The default language of the camcorder is English. You can set it to one of 27 languages. Refer to Setup Menus (A 27) for details on how to navigate the menu for this procedure. 25 Operating modes: 1 Open the [Language ] screen. [FUNC.] > [MENU] > q > [Language ] • Touching [FUNC.] is necessary only when performing the procedure in mode. 2 Touch the desired language and then touch [OK]. 3 Touch [X] to close the menu.
First Time Settings Using the Menus Many of the camcorder’s functions can be adjusted from the FUNC. menu and the setup menus. For details about the available menu options and settings, refer to the appendix Menu Options Lists (A 109). FUNC. Menu 26 In mode: Operating modes: There are three ways to access the FUNC. menu: by touching [FUNC.] on the screen, by pressing the FUNC. button or by pushing the joystick (Ý/Þ) to select [FUNC.] and then pressing the SET button. After the FUNC.
First Time Settings Setup Menus In this manual, navigating the setup menus is explained using the touch panel controls but they can also be navigated using the joystick and other buttons. The procedure below explains how to use both methods. If necessary, refer back to this section for details on using the joystick. Operating modes: To use touch panel controls 1 mode only: Touch [FUNC.]. 2 Touch [MENU]. 3 Touch the tab of the desired menu.
Using a Memory Card Using a Memory Card Memory Cards Compatible for Use with the Camcorder 28 You can use the following types of commercially available Secure Digital (SD) cards with this camcorder. We recommend using memory cards rated CLASS 4, 6 or 10*. As of June 2017, the movie recording function has been tested using SD/SDHC/SDXC cards made by Panasonic, Toshiba and SanDisk. For the latest information about recording media tested for use with this camera, visit your local Canon Web site.
Using a Memory Card Inserting and Removing a Memory Card Make sure to initialize (A 29) all memory cards before using them with this camcorder. 1 Turn off the camcorder. • Make sure the POWER/CHG indicator is off. 2 Open the double memory card slot cover. 3 Insert the memory card straight, with the label facing the front of the camcorder, all the way into one of the memory card slots. • You can also use two memory cards, one in each memory card slot. 4 Close the double memory card slot cover.
Using a Memory Card 3 Touch [Yes]. • If you selected the [Complete Initialization] option, you can touch [Cancel] to cancel the initialization while it is in progress. All recordings will be erased and the memory card can be used without any problem. 4 Touch [OK] and then touch [X]. 30 IMPORTANT • Initializing a memory card will permanently erase all recordings. Lost original recordings cannot be recovered. Make sure you save important recordings in advance using an external device (A 102).
Selecting the Movie Format (AVCHD/MP4) Selecting the Movie Format (AVCHD/MP4) You can choose to record movies in AVCHD or MP4 format. AVCHD movies are ideal for playback with fantastic picture quality. MP4 movies are versatile and can easily be played back on smartphones and tablets or uploaded to the Web. Operating modes: 1 Open the [Movie Format] screen. [FUNC.] > [MENU] > > [Movie Format] 2 Select the desired movie format. 3 Touch [X].
Recording Movies and Photos 3 Recording Recording Recording Movies and Photos 32 You can select the memory card that will be used to record movies and photos (A 30). For details on recording audio, refer to Recording Audio (A 70). Should the camcorder fail to operate correctly, refer to Troubleshooting (A 123). POINTS TO CHECK • Before you begin recording, make a test recording first to check that the camcorder is operating correctly.
Recording Movies and Photos When you have finished recording 1 Set the lens barrier switch to CLOSED to close the lens barrier. 2 Make sure that the ACCESS indicator is off. 3 Set the power switch to OFF. 4 Close the LCD panel and return the viewfinder to its retracted position. 33 Smart AUTO In mode, the camcorder will automatically detect certain characteristics of the subject, background, lighting conditions, etc.
Recording Movies and Photos Intelligent IS Intelligent IS allows the camcorder to select the best image stabilization option based on your shooting method. The Intelligent IS icon will change to one of the following icons. In and modes, you can set the image stabilization mode manually (A 53).
Recording Movies and Photos NOTES • When you set the [FUNC.] > [MENU] > q > [Rec Command] setting to [i On] and you use the HDMI OUT terminal to connect the camcorder to a device capable of receiving recording commands through a connection via the HDMI OUT terminal, if you start or stop recording with the camcorder, the connected device will also start or stop recording. (When [Rec Command] is set to [i On], video snapshot and power saving mode ([FUNC.
Recording Movies and Photos Reviewing the Latest Scene Recorded You can review the last 4 seconds of the last scene recorded with the camcorder without switching to mode. While reviewing the latest scene, the picture will be played back without sound. By default, assignable button 5 is set to [ Rec Review] but you can set another assignable button to this function (A 85). Operating modes: 36 1 Record a scene. 2 After you finish recording a scene, press the u button.
Selecting the Recording Mode (Video Quality) Selecting the Recording Mode (Video Quality) The camcorder offers various recording modes, depending on whether the movie format is AVCHD or MP4. When the recording mode of an AVCHD scene is set to 28 Mbps LPCM (59.94P) or 24 Mbps LPCM, you can enjoy two-channel linear PCM audio recording with a sampling frequency of 48 kHz. Refer to the following tables for details. Operating modes: 37 1 Open the [Recording Mode] screen. [FUNC.
Dual Recording and Relay Recording Dual Recording and Relay Recording When you record, you can use dual recording to record simultaneously on both memory cards. Alternatively, you can use relay recording so that if the memory card being recorded on becomes full, the recording will continue uninterrupted on the other memory card. Activating dual recording 38 The backup movie is recorded on memory card B. After you activate dual recording, select the backup movie's recording mode.
Selecting the Frame Rate Selecting the Frame Rate You can change the frame rate (the number of frames recorded per second) to change the look of your movies. When the recording mode is set to 28 Mbps LPCM (59.94P) or 28 Mbps (59.94P) for AVCHD movies, or 35 Mbps (59.94P) or 8 Mbps (59.94P) for MP4 movies, the frame rate will automatically be set to 59.94P so you will not be able to select the frame rate. Operating modes: 39 1 Open the [Frame Rate] screen. [FUNC.
Slow & Fast Motion Recording Slow & Fast Motion Recording When the movie format is set to MP4, you can record scenes that have a slow motion or fast motion effect during playback. You simply select the slow motion or fast motion rate you are trying to achieve (x0.4 to x1200 the normal speed) and then record. Sound is not recorded for such scenes. Operating modes: 40 1 Open the [Slow & Fast Motion] screen. [FUNC.] > [MENU] > > [Slow & Fast Motion] 2 Select the desired rate. 3 Touch [X].
Slow & Fast Motion Recording • The amount of video that can be recorded at one time is approximately 12 hours' worth of video at normal playback speed. When that amount is exceeded, the camcorder will automatically stop recording. However, when you use slow & fast motion recording, the recording time will change. For example, when [x0.5] is selected, the recording time will be 6 hours (playback time will be 12 hours).
CINEMA Mode and Cinema-Look Filters CINEMA Mode and Cinema-Look Filters In mode, you can use a variety of professional cinema-look filters to create unique movies with a distinctive appearance. You can also use cinema-look filters when you convert movies to MP4 (A 106). Operating modes: 42 1 Set the mode switch to E. 2 Touch [FILTER 1] to open the cinema-look filter selection screen. 3 Drag your finger up and down along the photos to select the desired cinema-look filter and then touch [OK].
CINEMA Mode and Cinema-Look Filters Options ( Default value) The camcorder offers the following cinema-look filters. Select the desired filter while previewing the effect on the screen. [1. Cinema Standard] [2. Vivid] [3. Dream] [4. Cool] [5. Sepia] [6. Old Movies] [7. Memory] 43 !Filter number (will appear on the onscreen button) and name "Preview the effect on the screen #Select the effect level $Brief description (onscreen guidance) NOTES • During mode, the following functions are not available.
Focus Adjustment Focus Adjustment The camcorder offers manual and automatic focus adjustment. When using manual focus, you can use the focus preset and peaking functions to assist you. When using automatic focus, you can use face detection & tracking to help make sure the subject is in focus. 44 POINTS TO CHECK • Adjust the zoom before you start the procedure. Manual Focus Use the focus/zoom ring to focus manually. You can change the direction and sensitivity of the focus/ zoom ring (A 117).
Focus Adjustment Focus Preset When focusing manually, you can set a preset position for the focus in advance so that you can later return to that preset focus position instantly. 1 Open the focus/zoom controls. [FUNC.] > [< Focus] 2 Touch [MF]. 3 Use Touch AF or turn the focus/zoom ring to obtain the desired focus position. 4 Touch [SET] to set the preset focus position. 5 After adjusting the focus, touch [ON] to return to the preset focus position.
Focus Adjustment Autofocus When autofocus is activated, the camcorder continuously adjusts the focus on the subject in the center of the screen. The focusing range is 1 cm (0.39 in.; at full wide-angle, measured from the front of the lens barrel) to G and 60 cm (2 ft.; throughout the zoom range, measured from the front of the lens barrel) to G. Perform the following procedure to set the autofocus speed. Operating modes: 46 1 and modes only: Press the AF/MF button. 2 Open the [AF Mode] screen. [FUNC.
Focus Adjustment • Autofocus may not work well on the following subjects or in the following cases. In such case, focus manually. - Reflective surfaces - Through dirty or wet windows - Subjects with low contrast or without vertical lines - Night scenes - Fast moving subjects - When [FUNC.] > [Image Effects] > [Looks] is set to [Wide DR]. - When subjects at different distances appear inside the AF frame.
Focus Adjustment Limiting Autofocus to Faces While using autofocus, you can limit the autofocus function only to cases when a subject’s face is detected and use manual focus for all other scenes. The camcorder will also adjust the brightness when focusing automatically on the subject’s face. 48 Set an assignable button to [~ Face Only AF] (A 85) and press the button. • ~ appears on the screen. NOTES • The camcorder may mistakenly detect the faces of non-human subjects.
Zooming Zooming Operating modes: To zoom in and out, you can use the focus/zoom ring, the zoom rocker on the camcorder or the zoom controls on the touch screen. In addition to the 20x optical zoom, you can turn on the digital zoom* (400x) with the [FUNC.] > [MENU] > p > [Digital Zoom] setting. This camcorder also features a digital tele-converter, which allows you to enlarge the image on the screen digitally. * Digital zoom is not available in Lens] is set to [WA-H58]. mode or when [FUNC.
Zooming Using the Zoom Rocker Move the zoom rocker toward T (wide angle) to zoom out. Move it toward S (telephoto) to zoom in. 50 • By default, the camcorder zoom rocker operates at a variable speed – press gently for a slow zoom; press harder for faster zooms. You can perform the following procedure to adjust the zoom speed and to select a constant speed. Setting the Zoom Speed You can set the zoom speed for the zoom rocker.
Zooming To use high-speed zoom You can use high-speed zoom when [Zoom Rocker Zoom Speed] is set to [Y]. When you use highspeed zoom, during record standby mode, [Zoom Speed Level] will be set to [Z Fast]. During recording, the zoom speed is determined by [Zoom Speed Level]. 1 Open the [High-Speed Zoom] screen. [FUNC.] > [MENU] > p > [High-Speed Zoom] 2 Touch [i On] and then touch [X].
Zooming Digital Tele-Converter Using the digital tele-converter, you can digitally increase the focal length of the camcorder by a factor of approx. 2 and record the enlarged image. Operating modes: 1 Open the [Digital Zoom] screen. 52 [FUNC.] > [MENU] > p > [Digital Zoom] 2 Touch [f Digital Tele-conv.] and then touch [X]. 3 Open the zoom controls. [FUNC.] > [ZOOM] 4 Touch [f] (digital tele-converter) and then touch [X].
Advanced Image Stabilization Advanced Image Stabilization The image stabilizer reduces camcorder blur (blur due to the camcorder moving) so you can get nice, stable shots. Select the image stabilization mode according to the shooting conditions. Operating modes: 1 Open the [Image Stabilizer] screen. [FUNC.] > [Image Stabilizer] 2 Touch the desired IS mode and then touch [X].
Automatic Gain Control (AGC) Limit Automatic Gain Control (AGC) Limit When recording in dark surroundings, the camcorder will automatically increase the gain to try to get a brighter picture. However, using higher gain values may result in more noticeable video noise. You can select the AGC limit to curb the amount of noise by setting the maximum gain value to be used. The smaller the AGC limit, the darker the picture but the less noise it will contain.
Automatic Exposure Recording Programs Automatic Exposure Recording Programs With the automatic exposure (AE) recording programs, the camcorder will adjust some camera-related settings to obtain the optimal exposure. When using the AE recording programs, you can change functions like the white balance and image effects. Operating modes: 55 1 Open the screen of the desired recording program. [FUNC.] > [Rec. Programs] > [‚ Shutter-Pri. AE] or [“ Aperture-Pri.
Automatic Exposure Recording Programs • • 56 • • - The image may flicker when recording with fast shutter speeds. - Recording movies under fluorescent lights: If the screen starts to flicker, select [‚ Shutter-Pri. AE] and set the shutter speed to 1/100. [“ Aperture-Pri. AE]: The actual range of values available for selection will vary depending on the initial zoom position.
Exposure Adjustment Exposure Adjustment At times, backlit subjects may appear too dark (underexposed) or subjects under very strong lights may appear too bright or glaring (overexposed). In such cases, adjusting the exposure will correct this. This camcorder features a dedicated recording program, [n Manual Exposure], for adjusting the exposure manually. However, you can also compensate the exposure when using other recording programs.
Exposure Adjustment Using the Zebra Pattern You can use the zebra pattern to identify areas that might be overexposed, so you can correct the exposure appropriately. The camcorder offers two levels of zebra pattern: With 100% only areas that will lose detail in the highlight areas will be identified, while 70% will identify also areas that are dangerously close to losing detail. 58 1 From the exposure adjustment screen (A 57), touch [w] to select the zebra level.
Exposure Adjustment 4 Touch [X] to lock the exposure at the selected value. • During exposure lock, y and the selected exposure compensation value will appear on the screen. NOTES • The camcorder will return to automatic exposure if the camcorder is turned off, the power switch is operated, or the camera mode or recording program is changed. • If you set [FUNC.] > [MENU] > q > [CUSTOM Dial & Button] to [y Exposure] (A 84), you can adjust the exposure compensation value with the CUSTOM dial and button.
White Balance White Balance The white balance function helps you to accurately reproduce colors under different lighting conditions. Operating modes: 60 POINTS TO CHECK • Select a recording program other than the Special Scene recording programs. 1 Open the white balance screen. [FUNC.] > [Ä White Balance] 2 Touch the desired option and then touch [X].
White Balance • Using a custom white balance may provide better results in the following cases: - Changing lighting conditions - Close-ups - Subjects in a single color (sky, sea or forest) - Under mercury lamps, certain types of fluorescent lights and LED lights • Depending on the type of fluorescent light, optimal color balance may not be obtained with [¿ Fluorescent] or [À Fluorescent H]. If the color looks unnatural, select [Ã Automatic] or a custom white balance setting.
Special Scene Recording Programs Special Scene Recording Programs Recording in a very bright ski resort or capturing the full colors of a sunset or a fireworks display becomes as easy as selecting a Special Scene recording program. Operating modes: 1 Open the recording programs screen. 62 [FUNC.] > [Rec. Programs] > [ú Portrait] 2 Touch the desired recording program and then touch [X].
Special Scene Recording Programs [œSpotlight] [PFireworks] To record spotlit scenes. To record fireworks. 63 NOTES • [ú Portrait]/[û Sports]/[ý Snow]/[L Beach]: The picture may not appear smooth during playback. • [ú Portrait]: The blur effect of the background increases the more you zoom in (S). • [ý Snow]/[L Beach]: The subject may become overexposed on cloudy days or in shaded places. Check the image on the screen. • [Œ Low Light]: - Moving subjects may leave a trailing afterimage.
Looks and Other Image Effects Looks and Other Image Effects You have the option of adding a "look" to your recordings. A look is a combination of various picture settings that can enhance the recording's visual quality. You can also adjust various aspects of the picture, such as the color depth and sharpness. Operating modes: 64 POINTS TO CHECK • Select a recording program other than the Special Scene recording programs.
Looks and Other Image Effects 5 Touch [X] to save and apply the customized picture settings. • b will appear on the screen. If you selected [Highlight Priority], – will also appear on the screen. NOTES • When [FUNC.] > [y Exposure] is set to [n], the [Brightness] parameter is not available. • When the [FUNC.] > [Image Effects] > [Looks] setting is set to [Wide DR] or [Highlight Priority], the [Contrast] parameter is not available.
Setting the Time Code Setting the Time Code The camcorder can generate a time code signal and embed it in your recordings. In addition, the time code will appear in the video output from the HDMI OUT terminal. You can select whether the time code is output from the HDMI OUT terminal (A 117). You can also select between a drop frame and non-drop frame time code. 66 Operating modes: Selecting the Running Mode You can select the running mode of the camcorder’s time code.
Setting the Time Code Selecting Drop Frame or Non-Drop Frame You can select between a drop frame (DF) or non-drop frame (NDF) time code, depending on how you plan to use your recording. When the frame rate is set to 23.98P, the time code will be set to non-drop frame. 1 Open the [DF/NDF] screen. [FUNC.] > [MENU] > 2 Select [ DF] or [ > [DF/NDF] NDF] and then touch [X]. • The time code’s display will differ depending on the setting. If you selected [ DF], the time code will appear as [00:00:00.
Setting the User Bit Setting the User Bit The user bit display can be selected from the date or the time of recording, or an identification code consisting of 8 characters in the hexadecimal system. There are sixteen possible characters: the numbers 0 to 9 and the letters A to F. When you record a scene, the user bit will be recorded with it. The user bit is also output from the HDMI OUT terminal. 68 Operating modes: 1 Open the user bit [Setting] screen. [FUNC.
Using the Mini Advanced Shoe Using the Mini Advanced Shoe Using the mini advanced shoe, you can attach to the camcorder a range of optional accessories to expand its functionality. For details about optional accessories available for use with your camcorder, refer to Optional Accessories (A 138). For details about how to attach and use the accessories, refer also to the instruction manual of the accessory used. 1 Open the mini advanced shoe cover. 2 Attach the optional accessory to the mini advanced shoe.
Recording Audio Recording Audio 70 The camcorder features many audio-related functions you can use when recording. You can record audio using the built-in stereo microphone, an optional external microphone (mini advanced shoe) or a commercially available microphone (MIC terminal).
Recording Audio NOTES • When using the optional SM-V1 Surround Microphone: - Change the microphone’s directionality mode with the [FUNC.] > [MENU] > p > [Surround Mic Directionality] setting. - You can enjoy the full effect of recordings made with 5.1ch surround sound on HDTVs compatible with 5.1ch surround sound connected to the camcorder using the optional HTC-100 High Speed HDMI cable. Audio output from the AV OUT and × (headphones) terminals will be converted to 2ch stereo.
Recording Audio 1 Open the audio scene selection screen. [FUNC.] > [— Audio Scene] 2 Touch the desired option and then touch [X]. • When you select [„ Custom Setting], customize the audio settings to your preference with the relevant procedures (see the reference pages in the following table). 72 Options ( Default value) [‘ Standard] To record most general situations. The camcorder records with standard settings. [’ Music] To vibrantly record music performances and singing indoors.
Recording Audio Audio Recording Level (Built-in Microphone/MIC Terminal) You can adjust the audio recording level of the built-in microphone or an external microphone connected to the MIC terminal. You can display the audio level indicator while recording. Operating modes: 1 When setting the audio recording level of the built-in microphone, set [— Audio Scene] to [„ Custom Setting] (A 71). 2 Open the manual audio recording level adjustment screen. [FUNC.
Recording Audio Microphone Directionality (Built-in Microphone) You can change the directionality of the built-in microphone to have more control over how sound is recorded. Operating modes: 74 1 Set [— Audio Scene] to [„ Custom Setting] (A 71). 2 Open the [Built-in Mic Directionality] screen. [FUNC.] > [MENU] > p > [Built-in Mic Directionality] 3 Touch the desired option and then touch [X].
Recording Audio Wind Screen (Built-in Microphone) The camcorder automatically reduces the background sound of wind when recording outdoors. You can select from two levels or turn off the auto wind screen. Operating modes: 1 Set [— Audio Scene] to [„ Custom Setting] (A 71). 2 Open the [Built-in Mic Wind Screen] screen. [FUNC.] > [MENU] > p > [Built-in Mic Wind Screen] 3 Touch the desired option and then touch [X].
Recording Audio Low Cut Filter (MIC Terminal) When you are recording using a microphone connected to the MIC terminal, you can activate the low cut filter to reduce the sound of blowing wind, a car’s engine and similar ambient sounds. Operating modes: 1 Open the [MIC Low Cut] screen. 76 [FUNC.] > [MENU] > p > [MIC Low Cut] 2 Touch [i On] and then touch [X].
Using Headphones Using Headphones Use headphones for playback or to check the audio level while recording. The following procedure explains how to adjust the volume. Operating modes: 77 1 Connect headphones to the × (headphone) terminal. 2 Open the [Headphone Volume] screen. [FUNC.] > [MENU] > q > [Headphone Volume] • Touching [FUNC.] is necessary only when performing the procedure in mode. 3 Touch [Ô] or [Õ] to adjust the volume and then touch [X]. • You can also drag your finger along the volume bar.
Color Bars/Audio Reference Signal Color Bars/Audio Reference Signal You can have the camcorder output and record color bars and a 1 kHz audio reference signal and output them from the HDMI OUT terminal, AV OUT terminal, and × (headphone) terminal (audio reference signal only). Operating modes: 78 Recording Color Bars You can choose between SMPTE standard-definition color bars and ARIB multi-format HDTV color bars. 1 Open the [Color Bars] menu. [FUNC.
Video Snapshot Video Snapshot Record a series of short scenes. To record a video snapshot scene, set an assignable button to [¦ Video Snapshot] in advance. Operating modes: 1 Set an assignable button to [¦ Video Snapshot] (A 85). 2 Press the assignable button to activate video snapshot mode. • D (the default length of a video snapshot scene) appears on the screen. • Press the button again to deactivate video snapshot mode. 3 Press the START/STOP button.
Pre-Recording Pre-Recording The camcorder will start recording 3 seconds before you press the START/STOP button, ensuring you do not miss important shooting opportunities. This is especially useful when it is difficult to predict when to start recording. By default, the pre-recording function is assigned to assignable button 2. 80 Operating modes: 1 Press the PRE REC button. • z will appear on the screen. • Press the PRE REC button again to turn off pre-recording. 2 Press the START/STOP button.
Onscreen Displays and Data Code Onscreen Displays and Data Code You can turn most onscreen displays on or off. Operating modes: Repeatedly press the DISP. button to turn the onscreen displays on/off in the following sequence: mode: • All displays on • Onscreen markers1 • Displays off mode2: • Only data code on • All displays on 1 The onscreen markers will be displayed only when [FUNC.] > [MENU] > p > [Onscreen Markers] is set to an option other than [j Off].
Using the GP-E2 GPS Receiver Using the GP-E2 GPS Receiver When you attach the optional GP-E2 GPS Receiver to the camcorder, you can acquire GPS information (latitude, longitude and altitude) and add it to your movies and photos. Connecting the GPS Receiver 82 Turn off the camcorder and the receiver. Connect the receiver to the camcorder’s USB terminal using the USB cable*. While recording, place the receiver in the carrying case* and attach it to the camcorder’s grip belt or carry it on your person.
Using the GP-E2 GPS Receiver NOTES • GPS signal reception may take some time after replacing the battery pack or when first turning on the camcorder after a long period without use. • The camcorder is not compatible with the GPS receiver’s digital compass and positioning interval functions. Also, the [Set now] option is not available for [FUNC.] > [MENU] > q > [GPS Auto Time Setting]. • You cannot add GPS information to the following types of recordings. - Photos captured from a movie.
CUSTOM Dial and Button Customization 4 Customization CUSTOM Dial and Button 84 You can assign to the CUSTOM button and the CUSTOM dial one of several frequently used functions. You can then adjust the selected function using the CUSTOM button and the CUSTOM dial, without having to access the menu. Operating modes: 1 Press and hold the CUSTOM button for approx. 1 second. • A quick menu of available options will appear.
Assignable Buttons Assignable Buttons The camcorder conveniently features 5 buttons to which you can assign various functions. By assigning often used functions, you can quickly access them with a single press of a button. Operating modes: 85 Changing the Assigned Function 1 Open the selection screen for the desired assignable button. [FUNC.] > [MENU] > q > Select from [Assign Button 1] to [Assign Button 5] 2 Select the desired option and then touch [X].
Assignable Buttons [ menu. [ [ [ menu. 86 Audio Scene] Functions the same as selecting [— Audio Scene] (A 71) in the FUNC. Mic Level]* Functions the same as selecting [ä Mic Level] (A 73) in the FUNC. menu. Zoom] Functions the same as selecting [R Zoom] (A 49) in the FUNC. menu. Image Stabilizer]* Functions the same as selecting [Image Stabilizer] (A 53) in the FUNC. [ Image Effects]* Functions the same as selecting [Image Effects] (A 64) in the FUNC. menu.
Saving and Loading Menu Settings Saving and Loading Menu Settings After you adjust the cinema-look filters and other settings in the FUNC. menu and setup menus, you can save those settings on memory card B. You can load those settings at a later date or on another HF G21 camcorder so that you can use that camcorder in the same way. Operating modes: 87 Saving Menu Settings to a Memory Card Menu settings must be saved to memory card B.
Playing Back Video 5 Playback Playback Playing Back Video 88 This section explains how to play back scenes. For details on playing back scenes using an external monitor, refer to Connecting to an External Monitor (A 96). Operating modes: 1 Set the power switch to MEDIA. • The AVCHD or MP4 movie index screen will appear. 2 If necessary, change the index screen. [6 ·] > Tab of the desired memory card (6 or 7) > Onscreen button of the content you want to play back ([y· Movies] or [y¸ Movies]).
Playing Back Video Playing back scenes recorded using the [Highlight Priority] look When playing back a scene recorded using the [FUNC.] > [Image Effects] > [Looks] > [Highlight Priority] look, you can use the [FUNC.] > [MENU] > q > [ View Assistance] setting to display the picture on the camcorder's screen with more accurate colors. When playing back such a scene on an external monitor, such as a TV, we recommend increasing the monitor's overall brightness.
Playing Back Video During playback pause: 90 ! Resume playback. " Slow playback* backward/forward. # Capture the displayed frame as a photo (A 91). * Touch several times to increase the playback speed 1/8 → 1/4 the normal speed. Displaying scene information 1 In either the AVCHD or MP4 movie index screen, touch [I]. 2 Touch the desired scene. • The scene information screen appears. • If the optional GP-E2 GPS Receiver was attached to the camcorder during recording, GPS information will also appear.
Playing Back Video Capturing Photos During Movie Playback You can capture a photo while a movie is being played back. 1 2 3 4 Play back the scene from which you want to capture the photo. Pause the playback at the point where you want to capture the photo. Touch [PHOTO]. Touch [Ñ] to stop the playback. • • • • The size of the captured photos will be 1920x1080. The date of the photos will reflect the date and time of recording of the original scene.
Deleting Scenes Deleting Scenes You can delete those scenes that you are not interested in keeping. Deleting scenes allows you also to free up space on the memory card. Operating modes: 92 Deleting a Single Scene 1 Play back the scene you wish to delete (A 88). 2 Touch the screen to display the playback controls. 3 Open the [Delete] screen. [Ý] > [FUNC.] > [Delete] 4 Touch [Yes]. • The scene is deleted. 5 Touch [OK]. Deleting Scenes from the Index Screen 1 Open the index screen (A 88).
Deleting Scenes Options [date/folder name] Delete all the scenes recorded on a particular date. For AVCHD movies, the date will appear in the onscreen button. For MP4 movies, the folder name (A 89) will appear, with the last four digits indicating the month and day. [Select] Select individual scenes to delete. [All Scenes] Delete all the scenes. IMPORTANT • Be careful when deleting recordings. Once deleted, scenes cannot be recovered. • Save copies of important scenes before deleting them (A 102).
Dividing Scenes Dividing Scenes You can divide AVCHD scenes in order to leave out the best parts and later cut out the rest. Operating modes: 94 1 Play back the desired scene (A 88). 2 Pause the playback at the point where you want to divide the scene. 3 Open the screen for dividing scenes. [FUNC.] > [Divide] 4 Bring the scene to a precise point, if necessary. • The point at which the movie will be divided is indicated by the marker. • Playback controls will appear on the screen (A 90).
Trimming Scenes Trimming Scenes You can trim MP4 scenes by removing everything up to a certain point or everything after a certain point. Operating modes: 1 Play back the desired scene (A 88). 2 Pause the playback. 3 Open the screen for trimming scenes. [FUNC.] > [Trim] 4 Bring the scene to a precise point, if necessary. • The point at which the movie will be trimmed is indicated by the marker. • Playback controls will appear on the screen (A 90).
Connecting to an External Monitor 6 External Connections External Connections Connecting to an External Monitor 96 When you connect the camcorder to an external monitor for playback, use the terminal on the camcorder that matches the one you wish to use on the monitor. Then, select the video signal output configuration. The camcorder will automatically switch between the AV OUT and HDMI OUT terminals based on the external connection.
Connecting to an External Monitor Using the HDMI OUT Terminal The HDMITM OUT terminal also offers a digital connection and outputs both a video and audio signal. If you select [k Automatic], the output signal will automatically switch to HD or SD depending on the capability of the external monitor. In mode, the audio output signal will be 2-channel linear PCM audio (16-bit, 48 kHz sampling). 1 Open the [HDMI Output] screen. [FUNC.] > [MENU] > q > [HDMI Output] • Touching [FUNC.
Audio Output Audio Output The camcorder can output audio from the HDMI OUT terminal, AV OUT terminal or × (headphone) terminal. Synchronizing the Video with the Audio being Monitored 98 When audio is output from the AV OUT terminal or × (headphone) terminal, you can choose to synchronize the audio signal with the video signal or have the camcorder output the audio in real time. When the audio is output in real time, there will be a slight delay.
7 Photos Viewing Photos Photos Viewing Photos Operating modes: 1 Set the power switch to MEDIA. • The AVCHD or MP4 movie index screen will appear. 2 Open the photo index screen. [6 ·] > Tab of the desired memory card (6 or 7) > [} Photos] 3 Look for the photo you want to play back. ! Index screen button. Displays the currently selected memory card. Press to change the index screen. " Drag your finger left/right for the next/previous index page*. # Display the next/previous index page.
Viewing Photos Photo Jump Function When you have recorded a large number of photos, you can jump easily through the photos using the scroll bar. 1 Touch the screen to display the playback controls. 2 Touch [h]. 100 3 Drag your finger left and right along the scroll bar and then touch [K]. IMPORTANT • The following image files may not be displayed correctly. - Images not recorded with this camcorder. - Images edited on a computer. - Images whose file names have been changed.
Deleting Photos Deleting Photos You can delete those photos that you are not interested in keeping. Operating modes: Deleting a Single Photo 1 In single photo view, select the photo you want to delete. 2 Touch the screen to display the playback controls. 3 Open the [Delete] screen. [FUNC.] > [Delete] 4 Touch [ Proceed] and then touch [Yes]. • The photo is deleted. 5 Drag your finger left/right to select another photo to delete or touch [X].
Saving Movies to a Computer 8 Saving/Sharing Recordings Saving/Sharing Recordings Saving Movies to a Computer 102 You can use the software Data Import Utility to save your AVCHD and MP4 scenes to a computer. With the software, you can do the following. - Save scenes to a computer (all scenes/new scenes only). - Join relay scenes (either AVCHD or MP4 format) that were saved on separate memory cards (A 38) and save them as a single scene.
Saving Movies to a Computer Transferring Movies to the Computer After you install the software Data Import Utility, you can save movies to your computer. 103 IFC-400PCU USB Cable (optional) 1 2 3 4 5 6 7 Camcorder: Power the camcorder using the compact power adapter. Camcorder: Set the power switch to MEDIA. Camcorder: Open the desired movie index screen (A 88). Connect the camcorder to the computer using the optional IFC-400PCU USB Cable. Camcorder: Touch [All (for PC only)].
Copying Recordings Between Memory Cards Copying Recordings Between Memory Cards You can copy recordings from one memory card to the other. Copying Scenes from the Movie Index Screen 104 Operating modes: 1 Open the desired movie index screen (A 88). • To copy all the scenes recorded on a specific date, drag your finger left/right until a scene you want to copy appears. 2 Open the screen to copy scenes. [FUNC.] > [Copy (6'7)] or [Copy (7'6)] 3 Touch the desired option and then touch [Yes].
Copying Recordings Between Memory Cards Copying Photos from the Index Screen Operating modes: 1 Open the desired photo index screen (A 99). 2 Open the screen to copy photos. [FUNC.] > [Copy (6'7)] or [Copy (7'6)] 3 Touch the desired option and then touch [Yes]. • When you select [Select], perform the following procedure to select the individual photos you want to copy before touching [Yes]. • Touch [Stop] to interrupt the operation while it is in progress. • The selected photos are copied. 4 Touch [OK].
Converting Movies to MP4 Format Converting Movies to MP4 Format You can convert AVCHD movies into MP4 movies or even convert (resize) MP4 movies into smaller MP4 movies. This is convenient, for example, when you want to upload the MP4 movies to the Web. When you convert movies on one memory card, they will be saved to the other memory card. While converting movies, the camcorder can add a cinema-look filter to the converted movie. 106 Operating modes: 1 Open the desired movie index screen (A 88).
Copying Recordings to an External Video Recorder Copying Recordings to an External Video Recorder Operating modes: In High Definition Connect the camcorder to Blu-ray Disc recorders and other AVCHD-compatible digital video recorders using the optional IFC-400PCU USB Cable to make copies of your movies in high definition. If the external digital video recorder has an SD memory card slot*, you can use the memory card to copy your movies without connecting the camcorder.
Copying Recordings to an External Video Recorder 6 External recorder: Start recording when the scene you wish to copy appears; stop recording when it ends. 7 Camcorder: Stop playback.
9 Additional Information Appendix: Menu Options Lists Additional Information Appendix: Menu Options Lists Menu items not available appear grayed out. For details about how to select an item, refer to Using the Menus (A 26). For details about each function, see the reference page. Menu options without a reference page are explained after the tables. Underlined menu options indicate default values. FUNC. Menu FUNC.
Appendix: Menu Options Lists Setting options/Function AUTO n CINEMA A [ON], [OFF] When [ON] is selected [Looks]: [Standard], [Highlight Priority], [Wide DR] [Color Depth], [Sharpness], [Contrast], [Brightness]: –2 to +2 (±0) – z – 64 Onscreen button [Image Effects] 110 1 2 Option available only for recording movies. The setting is maintained when the camcorder is switched from (Except for [„ Custom Setting] under [— Audio Scene].) FUNC. Menu - or mode to mode.
Appendix: Menu Options Lists Menu item A Setting options [Face Detection & Tracking] [i On }], [j Off] 47 [Auto Backlight Correction] [i On], [j Off] – [Auto Slow Shutter] [i On], [j Off] – [Flicker Reduction] [j Off], [k Automatic] – [ND Filter] [k Automatic], [j Off] – [Conversion Lens] [¾ TL-H58], [¿ WA-H58], [j Off] – [Intelligent IS] [È With È], [ 34 [Onscreen Markers] [j Off], [4 Level (Gray)], [ [ Grid (Black)] [Microphone Attenuator] [k Automatic], [i On å] [Built-in Mic
Appendix: Menu Options Lists 112 [Auto Slow Shutter]: The camcorder automatically uses slow shutter speeds to obtain brighter recordings in places with insufficient lighting. • Minimum shutter speed used: 1/30; 1/15 when the frame rate is set to PF29.97 or 29.97P; 1/12 when the frame rate is set to 23.98P. • The auto slow shutter can be activated only during mode, when the recording program is set to [’ Programmed AE]. • If a trailing afterimage appears, set the slow shutter to [j Off].
Appendix: Menu Options Lists s/ Playback Setup Menu item [Data Code] [TV Type] Setting options y } For AVCHD movies and photos: [j Off], [% Date], [& Time], [' Date and Time], [( Camera Data] For MP4 movies: [j Off], [% Date] z z [+ 4:3 TV], [, Wide TV] z A – 113 z – [Data Code]: Displays the date and/or time when the scene or photo was recorded. [( Camera Data]: Displays the aperture (f-stop) and shutter speed used when recording the scene or photo.
Appendix: Menu Options Lists Menu item Setting options y } A [Slow & Fast Motion] When the frame rate is 59.94P: [OFF], [x2], [x2.5] When the frame rate is 29.97P: [OFF], [x0.5], [x1.25], [x2], [x4], [x10], [x20], [x60], [x120], [x1200] When the frame rate is 23.98P: [OFF], [x0.4], [x0.
Appendix: Menu Options Lists • Folders can contain up to 500 files (MP4 movies and photos combined) and a new folder is created every time a folder exceeds this number. • The first three digits of the file number range from 100 to 999 and the last four digits range from 0001 to 9999. File numbers are automatically assigned consecutive numbers.
Appendix: Menu Options Lists Menu item Setting options y } A [Assign Button 1] to [Assign Button 5]* [È Powered IS], [° BLC Always On], [~ Face Only AF], [¦ Video Snapshot], [Ä WB Priority], [z Pre REC], [ AF/MF], [ Rec Review], [ Rec.
Appendix: Menu Options Lists [LCD Brightness]: Adjusts the brightness of the LCD screen. • Changing the brightness of the LCD screen does not affect the brightness of your recordings or the brightness of the playback image on a TV. [LCD Backlight]/[Viewfinder Backlight]: Sets the screen to one of three brightness levels (for the LCD screen) or two brightness levels (for the viewfinder).
Appendix: Menu Options Lists [Distance Units]: Selects the units to use for the focusing distance display while focusing manually. This setting also affects units for GPS information when using the optional GP-E2 GPS Receiver. [GPS Auto Time Setting]: When the optional GP-E2 GPS Receiver is attached to the camcorder, you can have the camcorder automatically set the [Date/Time] setting based on the information acquired from GPS.
Appendix: Onscreen Icons and Displays Appendix: Onscreen Icons and Displays Recording Onscreen markers (A111) mode 119 Face detection frame (A47) Tracking (A47) Left side of the screen Icon/Display Description ó Smart AUTO (A 33) ’, ‚, “, n, H, I, J, K, L, M, N, O, P Recording program (A 55, 57, 62) F00.
Appendix: Onscreen Icons and Displays Top of the screen Icon/Display 120 Description [FUNC.] Opens the FUNC. menu (A 26). [PHOTO] Takes a photo (A 32). 0:00:00.
Appendix: Onscreen Icons and Displays Bottom of the screen Icon/Display Description [PHOTO] Takes a photo (A 32). [FILTER 1] Cinema-look filters (A 42) ¾, ¿ Conversion lens (A 111) º Mini advanced shoe (A 69) LPCM Linear PCM audio (A 37) 121 Playback Movies Photos Top of the screen Icon/Display Description [MENU] Opens the setup menus (A 110). [FUNC.] Opens the FUNC. menu (A 26).
Appendix: Onscreen Icons and Displays Bottom of the screen Icon/Display Description Ú, Ù, Ý, Ð, Playback controls for movies (A 89) Ñ, Ø, Ö, ×, Õ [PHOTO] 122 Captures a photo from a movie (A 91). Headphone/Speaker volume (A 89) Ð, f, h Playback controls for photos (A 99) Time and date F00.0 1/0000 Data code (A 81) NOTES • You can press the DISP. button to turn off most icons and displays.
Troubleshooting Troubleshooting If you have a problem with your camcorder, refer to this section. Sometimes what you think is a malfunction of the camcorder may have the simplest of solutions - please read the “CHECK THIS FIRST” box before going on to the more detailed problems and solutions. Consult your dealer or a Canon Service Center if the problem persists.
Troubleshooting Recording 124 Pressing the START/STOP button will not start recording. - You cannot record while the camcorder is writing previous recordings onto a memory card (while the ACCESS indicator is on or flashing). Wait until the camcorder has finished. - The memory card is full or it already contains 3,999 scenes (the maximum number of scenes for AVCHD movies). Delete some recordings (A 92, 101) or initialize the memory card (A 29) to free some space.
Troubleshooting Cannot copy scenes/photos - You may not be able to copy scenes/photos recorded or edited using another device and then transferred to a memory card connected to the computer. Cannot mark individual scenes/photos in the index screen with a checkmark ! - You cannot select more than 100 scenes/photos individually. Select the [All Scenes] or [All Photos] option instead of [Select]. Indicators and Onscreen Displays lights up in red. - Battery pack is exhausted.
Troubleshooting Horizontal bands appear on the screen. - This is a phenomenon typical of CMOS image sensors when recording under certain lighting conditions. This is not a malfunction. You may be able to reduce the symptoms by setting [FUNC.] > [MENU] > p > [Flicker Reduction] to [Automatic]. Alternatively, set the shutter speed to a value matching the frequency of the local electrical system (1/100 for 50 Hz systems, 1/60 for 60 Hz systems). 126 Viewfinder picture is blurred.
Troubleshooting The camcorder is connected using the optional HTC-100 High Speed HDMI Cable, but there is no picture or sound from the HDTV. - Disconnect the High Speed HDMI cable and then restore the connection or turn the camcorder off and then on again. - When [FUNC.] > [MENU] > q > [HDMI Output] is set to an option other than [Automatic], the external monitor is not compatible with the signal output from the camcorder. Set [HDMI Output] to [Automatic] or an option compatible with the monitor.
Troubleshooting Cannot divide the scene. Cannot divide the scene. Initialize only using the camcorder. - The scene could not be divided because the camcorder’s internal scene management data log is full. Save your recordings (A 102) and initialize the memory card (A 29). Try dividing the scene again. - Use thesoftware Data Import Utility to save the scene and divide it on the computer. 128 Cannot join 23.98P and 29.97P scenes to convert them Cannot join 59.94i and 23.
Troubleshooting Do not disconnect the power source. Do not disconnect the USB cable unless you first use the computer to safely end the connection. - When the camcorder is in mode and is connected to the computer with a USB cable, the camcorder cannot be operated. Disconnecting the USB cable or power source while this message appears may result in permanent loss of the recordings on the memory card.
Troubleshooting No scenes - There are no scenes on the memory card selected. 130 Not enough available space - Delete some recordings to free some space (A 92, 101). - Set the recording mode to 5 Mbps for AVCHD movies or 3 Mbps for MP4 movies. - The available space on the memory card is less than the size of the recordings you are trying to copy. Delete some recordings to free some space (A 92, 101) or reduce the number of recordings to copy.
Troubleshooting Too many photos. Disconnect the USB cable. - Disconnect the USB cable. Try using a memory card reader or decrease the number of photos on the memory card to fewer than 2,500 (Windows), or 1,000 (macOS). - If a dialog box appeared on the computer screen, close it. Disconnect the USB cable, and restore the connection after a short while. Unable to recognize the data - The camcorder cannot recognize data that was recorded using a video configuration that is not supported (PAL or SECAM).
Safety Instructions and Handling Precautions Safety Instructions and Handling Precautions Be sure to read these instructions in order to operate the product safely. WARNING 132 Denotes the risk of serious injury or death. • Stop using the product in any case of unusual circumstances such as the presence of smoke or a strange smell. • Do not touch any exposed internal parts. • Do not get the product wet. Do not insert foreign objects or liquids into the product.
Safety Instructions and Handling Precautions CAUTION Denotes the risk of injury. • Do not leave the product in places exposed to extremely high or low temperatures. The product may become extremely hot/cold and cause burns or injury when touched. • Only mount the product on a tripod that is sufficiently sturdy. • Do not look at the screen or through the viewfinder for prolonged periods of time. This may induce symptoms similar to motion sickness.
Safety Instructions and Handling Precautions Battery Pack DANGER! 134 Treat the battery pack with care. • Keep it away from fire (or it might explode). • Do not expose the battery pack to temperature higher than 60 °C (140 °F). Do not leave it near a heater or inside a car in hot weather. • Do not try to disassemble or modify it. • Do not drop it or subject it to shocks. • Do not get it wet. • Dirty terminals may cause a poor contact between the battery pack and the camcorder.
Safety Instructions and Handling Precautions • Secure Digital (SD) memory cards have a physical switch to prevent writing on the card so as to avoid the accidental erasure of the card’s content. To write-protect the memory card set the switch to the LOCK position. Built-in Rechargeable Lithium Battery LOCK switch The camcorder has a built-in rechargeable lithium battery to keep the date/time and other settings.
Maintenance/Others Maintenance/Others Cleaning Camcorder Body 136 • Use a soft, dry cloth to clean the camcorder body. Never use chemically treated cloths or volatile solvents such as paint thinner. Lens, Viewfinder and Instant AF Sensor • If the lens surface or Instant AF sensor is dirty, autofocus may not work properly. • Remove any dust or dirt particles using a non-aerosol type blower. • Use a clean, soft lens-cleaning cloth to gently wipe the lens or viewfinder. Never use tissue paper.
Maintenance/Others Using the Camcorder Abroad Power Sources You can use the compact power adapter to operate the camcorder and to charge battery packs in any country with power supply between 100 and 240 V AC, 50/60 Hz. Consult a Canon Service Center for information on plug adapters for overseas use. Playback on a TV Screen You can only play back your recordings on TVs compatible with the NTSC system.
Optional Accessories Optional Accessories (Availability differs from area to area) The following optional accessories are compatible with this camcorder. Select accessories are described in more detail in the following pages.
Optional Accessories Call or visit your local retailer/dealer for genuine Canon video accessories. You can also obtain genuine accessories for your Canon camcorder by calling: 1-800-828-4040, Canon U.S.A. Information Center. Use of genuine Canon accessories is recommended. This product is designed to achieve excellent performance when used with genuine Canon accessories. Canon shall not be liable for any damage to this product and/or accidents such as fire, etc.
Optional Accessories VL-5 Video Light This video light enables you to record brightly in color even in dark places. It attaches to the camcorder’s mini advanced shoe for cable-free operation. 140 SM-V1 Surround Microphone Use 5.1ch surround sound to add a sense of presence to your movies. You can link the surround sound to the zoom position or use the microphone as a highly directional shotgun microphone (monaural).
Specifications Specifications VIXIA HF G21 — Values given are approximate figures. 141 System • Recording System Movies: AVCHD1 Video: MPEG-4 AVC/H.264; Audio: Linear PCM, 16 bits, 48 kHz, 2ch2 Dolby Digital 2ch; Dolby Digital 5.1ch3 MP4 Video: MPEG-4 AVC/H.264 Audio: MPEG-2 AAC-LC (2ch) Photos: DCF (Design rule for Camera File system), compatible with Exif4 Ver. 2.3 Image type: JPEG 1 2 3 4 Compatible with AVCHD ver. 2.0 specifications.
Specifications • Minimum Illumination 0.1 lx ([Low Light] recording program, Shutter speed at 1/2) 1.2 lx ([Programmed AE] recording program, Auto slow shutter [On], Shutter speed at 1/30) • Recommended Illumination: More than 100 lx • Image Stabilization: Optical-Shift Image Stabilizer 142 • Size of Video Recordings AVCHD movies: 28 Mbps LPCM (59.94P), 28 Mbps (59.94P), 24 Mbps LPCM, 24 Mbps, 17 Mbps: 1920 x 1080 pixels; 5 Mbps: 1440 x 1080 pixels MP4 movies: 35 Mbps (59.
Specifications • Weight Camcorder only: 745 g (1.6 lb.) Camcorder with lens hood, BP-820 Battery Pack, memory card: 880 g (1.9 lb.) CA-570 Compact Power Adapter • Power supply: 100 – 240 V AC, 50/60 Hz • Rated output / consumption: 8.4 V DC, 1.5 A / 29 VA (100 V) – 39 VA (240 V) • Operating temperature: 0 – 40 °C (32 – 104 °F) • Dimensions: 52 x 29 x 90 mm (2.1 x 1.1 x 3.5 in.) • Weight: 135 g (4.8 oz.
Reference Tables Reference Tables Approximate recording times The camcorder uses a variable bit rate (VBR) to encode video so the actual recording times will vary depending on the subject. 144 For AVCHD movies: Recording mode → Memory card ↓ 28 Mbps LPCM (59.94P) and 28 Mbps (59.94P) 24 Mbps LPCM and 24 Mbps 17 Mbps 5 Mbps 8 GB Memory card 35 min. 40 min. 1 hr. 3 hr. 16 GB Memory card 1 hr. 15 min. 1 hr. 25 min. 2 hr. 5 min. 6 hr. 5 min. 32 GB Memory card 2 hr. 30 min. 2 hr. 55 min.
Reference Tables Charging, Recording and Playback Times The charging times given in the following table are approximate and vary according to charging conditions and initial charge of the battery pack. Battery pack→ BP-820 BP-828 Using the camcorder 275 min. 405 min. Using the CG-800 Battery Charger 190 min. 260 min.
Index A 146 Abroad, using the camcorder . . . . . . . . . . . 137 AGC (automatic gain control) limit . . . . . . . . . 54 Aperture (f number) . . . . . . . . . . . . . . . . . . 55, 57 Aspect ratio of a connected TV (TV type) . . . . . . . . . . . . . . . . . . . . . . . . . 113 Assignable buttons . . . . . . . . . . . . . . . . . . . . . 85 Audio equalizer . . . . . . . . . . . . . . . . . . . . . . . . 74 Audio mix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Audio output . . . . . . .
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . .136 Manual exposure . . . . . . . . . . . . . . . . . . . . . . .57 Manual focus . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Markers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Memory card . . . . . . . . . . . . . . . . . . . . . . .28, 134 Menu settings, saving and loading . . . . . . . . .87 MIC terminal . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Microphone directionality . . . . . . . . . . . . . .
USA CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY FOR THE UNITED STATES 148 The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to Canon Consumer Digital Video Equipment (the “Equipment”) purchased in the United States. This limited warranty is only effective upon presentation of your Bill of Sale or other proof of purchase.
CANADA CANON CONSUMER DIGITAL VIDEO EQUIPMENT LIMITED WARRANTY The limited warranty set forth below is given by Canon Canada Inc. (“Canon Canada”) with respect to Canon Consumer Digital Video Equipment (the “Equipment”) purchased in Canada. This limited warranty is only effective upon presentation of a bill of sale or other proof of purchase for this Equipment to a Canon Service Facility when repairs are required.
Canon Inc. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan USA CANON U.S.A., INC. NEW JERSEY OFFICE CANON U.S.A., INC. LOS ANGELES OFFICE 100 Jamesburg Road, Jamesburg, NJ 08831 USA 15955 Alton Parkway, Irvine, CA 92618 USA CANON U.S.A., INC. CHICAGO OFFICE CANON U.S.A., INC. HONOLULU OFFICE 100 Park Blvd., Itasca, IL 60143 USA 210 Ward Avenue, Suite 200, Honolulu, Hl 96814 USA O If you have any questions, call the Canon U.S.A. Information Center toll-free at 1-800-828-4040 (USA only).
