Help Guide

80
Index
Appendix
Errors and Warnings
Troubleshooting
Settings
Playback
Shooting
Setup and Basics
Learning About the Camera
Accessories
Wireless Features
Wireless Features/Accessories
If an error message is displayed, respond as follows.
Errors and Warnings
Error Codes
● In case of problems with the camera, error codes (in the format Errxx) and
recommended responses are displayed.
Number Message and Response
01
Communications between the camera and lens is faulty. Clean
the lens contacts.
→ Clean the electrical contacts on the camera and lens, use a
Canon lens, or reinsert the battery pack.
02
Card cannot be accessed. Reinsert/change card or format
card with camera.
→ Reinsert the memory card, use a different card, or format
the card.
04
Cannot save images because card is full. Replace card.
→ Use a different memory card, erase unneeded images, or
format the card.
10, 20, 30,
40, 50, 60,
70, 80, 99
An error prevented shooting. Turn the camera off and on
again or re-install the battery.
→ Use the power switch, reinsert the battery pack, or use a
Canon lens.
* If the problem persists, write down the error code (Errxx) and contact a Customer
Support Help Desk.