Owner's Manual

Troubleshooting Guide
If there is a problem, first refer to this Troubleshooting Guide. If this
Troubleshooting Guide does not resolve the problem, contact your
dealer or nearest Canon Service Center.
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Power-Related Problems
The battery cannot be recharged with the battery charger provided.
Do not recharge any battery pack other than genuine Canon Battery
Pack LP-E6.
The charger's lamp blinks at high speed.
• If there is a problem with the battery charger or battery pack or if
communication with the battery pack (non-Canon battery packs) is not
possible, the protective circuit will terminate the charging and the
orange lamp will blink quickly at a regular interval. If there is a problem
with the battery charger
or battery pack, unplug the charger's power
plug from the power outlet. Detach and reattach the battery pack to the
charger. Wait 2 to 3 minutes, then reconnect the power plug to the
power outlet. If the problem persists, contact your dealer or nearest
Canon Service Center.
The charger's lamp does not blink.
• If the internal temperature of the battery pack attached to the charger
is high, the charger will not charge the battery for safety reasons (lamp
off). During the charging, if the battery's temperature becomes high for
any reason, the charging will stop automatically (lamp blinks).When
the battery temperature goes down, the charging will resume
automatically.
The camera does not operate even when the power switch is set to <0 N >.
• The battery is not properly installed in the camera (p.26).
• Recharge the battery (p.24).
• Make sure the battery compartment cover is closed (p.26).
• Make sure the card slot cover is closed (p.29).
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