Online Manual

1. Check that printer is turned on.

2. Open Canon IJ Printer Assistant Tool.

Maintenance Tab Description

Select Select Printer... and select printer you are using from pulldown menu and select

OK.

Select Custom Settings.

5. Select Prevent paper abrasion check box and click OK.

◦ For macOS:

Adjust the setting to prevent paper abrasion from Remote UI.

Opening Remote UI for Maintenance

Check5

If brightness is set low, increase brightness setting and try printing again.

If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become

wavy, causing paper abrasion.

•

Printing from your computer (Windows)

Check the brightness setting in the printer driver.

Adjusting Brightness

•

Copying

Setting Items for Copying

Check6

Is platen glass or glass of ADF dirty?

Clean the platen glass or the glass of ADF.

Cleaning Platen and Document Cover

Cleaning the ADF (Auto Document Feeder)

Note

• If the glass of ADF is dirty, black streaks appear on the paper as shown below.

Check7

Is paper feed roller dirty?

Clean paper feed roller.

Cleaning Paper Feed Rollers

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