Owner's Manual

Troubleshooting
206
b appears in red on the screen.
- The camcorder’s internal temperature has risen further while
b appeared in yellow on the screen.
- If the icon appears in red in mode while > [% System Setup] > [Fan] is set to [Always On], turn off
the camcorder and wait until the temperature has decreased.
- In mode, if [Fan] is set to [Automatic] and the fan was turned off while recording, the fan will turn on
automatically (in that case,
` will appear on the screen).
` appears in red on the screen.
- The fan may not be working properly. The camcorder will automatically turn off in approximately 10 minutes. Consult a
Canon Service Center.
Picture and Sound
The peaking/magnification/zebra pattern/waveform monitor/B&W image does not appear on the screen.
-Check the corresponding output settings to make sure the display of the desired assistance function is enabled for the
desired screen/video output.
Screen displays turn on and off repeatedly.
- The battery pack is exhausted. Replace or charge the battery pack.
- Remove the battery pack and reattach it correctly.
Abnormal characters appear on the screen and the camcorder does not operate properly.
-Disconnect the power source and reconnect it after a short time. If the problem still persists, use the >
[! System Setup] > [Reset] > [All Settings] function. This resets all the camcorder’s settin
gs to default values,
except for the hour meter.
Video noise appears on s creen.
- Keep a distance between the camcorder and devices that emit strong electromagnetic fields such as near powerful
magnets and motors, MRI machines or high-voltage power lines.
Horizontal bands appear on the screen.
-This is a phenomenon typical of CMOS image sensors when recording under some types of fluorescent, mercury or
sodium lamps. This is not a malfunction. You may be able to reduce the symptoms by setting the shutter speed mode
to Speed and the shutter speed to a value matching the frequency of the local electrical system: 1/50* or 1/100 for
50 Hz systems, 1/60 or 1/120 for 60 Hz systems.
* May not be available depending on the frame rate.
Audio cannot be recorded.
-The INPUT switch (audio input selection) is set to AES/EBU but an analog audio source is connected, or it is set to
ANALOG and a digital audio source is connected. Set the audio related switches correctly according to the audio
source you wish to use (A 98).
- When using the INPUT 1/INPUT 2 terminals, make sure you are using an XLR connector. When using the MIC terminal,
make sure you are using a condenser microphone with its own power supply and a  3.5 mm stereo mini plug.
- The external microphone connected to the INPUT 1/INPUT 2 terminal requires phantom power. Set the corresponding
ANALOG switch to MIC+48V (A 98).
Audio is recorded at an extremely low level.
- When using the INPUT 1/INPUT 2 terminals or MIC terminal: The
– (audio level) switch for CH1 or CH2 is set to
M, and the recording level is set too low. Check the audio level meter on the screen and adjust the audio level correctly
(A 99).
- The microphone attenuator is on. Turn off the microphone attenuator (A 101, 102).
Sound is distorted or is recorded at lower levels.
- When recording near loud sounds (such as fireworks, shows or concerts), sound may become distorted or it may not
be recorded at the actual levels. Activate the microphone attenuator (A 101, 102), or adjust the audio recording level
manually.
The picture is displayed correctly but there is no sound from the built-in speaker.
- Speaker volume is turned off. Adjust the volume (A 136).
-Disconnect any cables/external devices connected to the × (headphone) terminal.