Owner's Manual

209
Troubleshooting
Nearby electronic devices
- If the transmission rate over a Wi-Fi network drops because of interference from the following electronic devices,
switching to the 5 GHz band or to a different channel may solve the problem.
- Wi-Fi networks using the IEEE 802.11b/g/n protocol operate in the 2.4 GHz band. For this reason, the transmission
rate may drop if there are nearby microwave ovens, cordless telephones, microphones, or similar devices operating on
the same frequency band.
- If another access point operating on the same frequency band as the camcorder is used nearby, the transmission rate
may drop.
Using multiple camcorders/wireless transmitters/access points
-Check that there are no IP address conflicts among the devices connected to the same network.
- If multiple XF705 camcorders are connected to a single access point, connection speeds may be r
educed.
- To reduce radio wave interference when there are multiple access points using IEEE 802.11b/g or IEEE 802.11n (in the
2.4 GHz band), leave a gap of four channels between each wireless access point. For example, use channels 1, 6, and
11, channels 2, 7, and 12, or channels 3, 8, and 13. If you can use IEEE 802.11a/n (in the 5 GHz band), switch to IEEE
802.11a/n and specify a different channel.
List of Messages
Refer to this section if a message appears on the screen. The messages in this section appear in alphabetical
order. Note that for some messages, an indication of the card involved (SD card A, SD card B, or both) may
appear above the message itself.
Accessing SD Card A/SD Card B Do not remove
- You opened the card slot cover while the camcorder was accessing the card. Close the card slot cover.
Battery communication error. Does this battery display the Canon logo?
- You attached a battery pack that is not recommended by Canon for use with this camcorder.
-If you are us ing a battery pack recommended by Canon for use with this camcorder, there may be a problem with the
battery pack or camcorder. Consult a Canon Service Center.
Buffer overflow. Recording was stopped.
- The data transfer rate was too high for the card in use and the recording was stopped. Use a recommended card
(A 33).
Cannot play back
- The card contains clips that were recorded using a system frequency different from the one currently used by the
camcorder. To play back the recordings on the card, change the > [! Recording/Media Setup] > [System
Fr
equency] setting to match the recordings on the card.
- The file control information is corrupted or there was a decoder error. Turn the camcorder off and then on again. If this
does not solve the problem, consult a Canon Service Center.
Cannot switch SD card slots
-The SLOT SELECT button was pressed while the camcorder is recording. Wait until recording is finished to change the
selected SD card slot.
Change the battery pack
- The battery pack is exhaus ted. Replace or charge the battery pack.
Cover is open
-The SD card slot cover was open when the camcorder was switched to or turned on in mode. Insert a card
and close the card slot cover.
Fan error
- The cooling fan may not be working properly. Consult a Canon Service Center.
File name error
- You attempted to record a clip while clip numbers are at their maximum value. Save your clips (A 151)
and initialize
the card (A 35) or delete all the clips (A 140).
- You attempted to take a photo while photo numbers are at their maximum value. Set > [" Recording/Media
Setup] > [Photo Numbering] to [Reset] and delete all the photos on the card (A 182) or initialize it (A 35).
INFRARED switch position changed (ON/OFF). Check the focus.
-The focus may change when you turn the infrared mode on or off. Check that the focus is correct.