User's Manual

Documents are printed in monochrome
Check 1
Is Color Mode set to Monochrome in the printer driver?
For Windows
In the Advanced Settings of the printer driver, specify Color in Color Mode and try printing again.
For macOS
In the Quality & Media of the printer driver, specify Color in Color Mode and try printing again.
Check 2
The print head nozzle may be blocked.
Print a test pattern to check the color ink nozzles and see if they are clogged.
Checking for Nozzle Clogging
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