Installation guide

Reducing the Frequency of Paper Jams
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Troubleshooting
Reducing the Frequency of Paper Jams
If paper jams occur frequently, even though there is no apparent problem with the machine, either
one of the following two reasons may be the cause. Follow the instructions described below to
reduce the frequency of paper jams.
There are torn pieces of paper left inside the machine.
Pulling jammed paper out of the machine by force may leave parts of the paper torn inside, leading to
frequent paper jams. If paper tears while you are trying to remove jammed paper from the machine, make
sure that you remove all of the torn pieces.
The paper size dial is set incorrectly.
Make sure that the paper size dial located on the right side of a paper drawer matches the size of the paper
loaded in the paper drawer. If the paper size dial is set incorrectly, paper jams may occur more frequently.