Installation guide

List of Error Messages
3-96
3
Troubleshooting
# 749
Cause You could not execute the job because a service call message is being displayed.
Remedy Turn the main power OFF, wait for 10 or more seconds, and turn the main power back ON. If the
machine still does not work normally, turn the main power OFF, disconnect the machine, and
contact your local authorized Canon dealer. (See “Main Power and Control Panel Power,” on p. 1-
14.)
# 759
Cause An error occurred while sending the URL of a User Inbox.
Remedy Contact your System Manager.
# 816
Cause You cannot print because the set page limit total has been reached.
Remedy Contact your System Manager.
# 817
Cause A communication error occurred between your machine and a remote copy printer.
Remedy Check the network connection, and try again. If communication errors continue, contact your
System Manager.
# 823
Cause Unable to connect to a remote copy printer.
Remedy Check the network connection, and try again. If the machine still does not operate normally,
contact your System Manager.
# 824
Cause A communication error occurred in a remote copy printer.
Remedy Check the network connection to the remote copy printer, and try again. If the machine still does
not communicate with the remote copy printer, contact your System Manager.