Owner's Manual

489
Responding to Error Messages
63: Wireless LAN authentication failed

Are the camera and the access point set to use the same authentication
method?
g
The camera supports the following authentication methods: [Open
system], [Shared key], and [WPA/WPA2-PSK].

Are the camera and the access point set to use the same password for
authentication?
g
The setting is case-sensitive, so check upper- and lower-case
characters. Make sure that the correct password for authentication is
set on the camera.

If fi ltering by MAC address is active, is the MAC address of the camera in
use registered at the access point?
g
Register the MAC address of the camera used to the access point.
The MAC address can be checked on the [View info] screen
(
=
481).
64: Cannot connect to wireless LAN terminal

Are the camera and the access point set to use the same encryption
method?
g
The camera supports the following encryption methods: WEP, TKIP,
and AES.

If fi ltering by MAC address is active, is the MAC address of the camera in
use registered at the access point?
g
Register the MAC address of the camera used to the access point.
The MAC address can be checked on the [View info] screen
(
=
481).