User Manual

Troubleshooting
117
Operating the handle zoom rocker has no effect.
- The handle zoom rocker is deactivated. Set [Camera Setup] > [Handle Rocker Operation] to
[Enable].
Operating the focus/zoom ring has no effect.
- The focus/zoom ring is deactivated. Set [Camera Setup] > [Focus/Zoom Ring Operation] to
[Enable].
When a subject flits across in front of the lens, the image appears slightly bent.
- This is a phenomenon typical of CMOS image sensors. When a subject crosses very quickly in
front of the camcorder, the image may seem slightly warped. This is not a malfunction.
Changing the operating mode between recording (Ü)/record standby (Ñ)/playback (Ð) takes
longer than usual.
- When the SD card contains a large number of clips, some operations may take longer than
usual. Save your recordings (A 100) and initialize the card (A 32).
Clips or photos cannot be recorded properly.
- This may occur as clips and photos are recorded/deleted over time. Save your recordings
(A 100) and initialize the card (A 32).
After using the camcorder for a long time, it becomes hot.
- The camcorder may become hot after using it continuously for long periods of time; this is not
a malfunction. If the camcorder becomes unusually hot or it becomes hot after using it only for
a short while, it may indicate a problem with the camcorder. Consult a Canon Service Center.
Playback
Cannot delete clips/photos.
- The LOCK switch on the SD card is set to prevent accidental erasure. Change the position of
the LOCK switch.
- Photos that were protected using other devices cannot be deleted with this camcorder.
- You may not be able to delete clips recorded or edited using another device.
Deleting clips takes longer than usual.
- When the SD card contains a large number of clips, some operations may take longer than
usual. Save your recordings (A 100) and initialize the card (A 32).
Cannot copy clips/photos
- You may not be able to copy clips/photos recorded or edited using another device and then
transferred to an SD card connected to the computer.
Cannot mark individual clips/photos in the index screen with a checkmark !
- You cannot select more than 100 clips/photos individually. Select the [All Clips] or [All Photos]
option instead of [Select].
Indicators and Onscreen Displays
appears in red on the screen.
- Battery pack is depleted. Replace or charge the battery pack.
appears in red on the screen.
- The camcorder cannot communicate with the battery pack attached so the remaining battery
time cannot be displayed.
The tally lamp does not light up.
- Change the [System Setup] > [Tally Lamp] setting to [On].