User Manual

Network

Cannot Find Printer on Network

Cannot Find Printer while Using Wi-Fi

Network Key (Password) Unknown

Cannot Print or Connect

For other questions about network, click here.

Printer Does Not Print

Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/Streaks or Lines

Printout Results Are Unsatisfactory

List of Support Code for Error (Paper Jams)

Cannot Print or Connect

Installation

Failed to MP Drivers Installation (Windows)

Error

When Error Occurred

Message (Support Code) Appears

Frequently Asked Questions

Solve Problems

Printer Does Not Work

Printer Does Not Turn On

Printer Turns Off Unexpectedly or Repeatedly

LCD Is Off

USB Connection Problems

Cannot Communicate with Printer via USB

Printer Does Not Print

Copying/Printing Stops

Cannot Print Using AirPrint

Printer Prints Slowly

Ink Does Not Come Out

List of Support Code for Error (Paper Jams)

Printer Does Not Pick up or Feed the Paper/"No Paper" Error

Printout Results Are Unsatisfactory

Scanning Problems (Windows)

Scanning Problems (macOS)

Scan Results Are Unsatisfactory (Windows)

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