Owner's Manual
Table Of Contents
- Advanced User Guide
- Contents
- Introduction
- Preparation and Basic Operations
- Shooting Mode
- Still Photo Shooting
- Still Photo Shooting
- Tab Menus: Still Photo Shooting
- Image Quality
- Still Photo Cropping/Aspect Ratio
- Auto Exposure Bracketing (AEB)
- ISO Speed Settings for Still Photos
- HDR PQ Settings
- Auto Lighting Optimizer
- Highlight Tone Priority
- Anti-Flicker Shooting
- Shooting with Speedlites
- Flash Function Settings
- White Balance
- White Balance Correction
- Color Space
- Picture Style Selection
- Picture Style Customization
- Picture Style Registration
- Clarity
- Lens Aberration Correction
- Long Exposure Noise Reduction
- High ISO Speed Noise Reduction
- Dust Delete Data Acquisition
- Multiple Exposures
- HDR Mode
- Focus Bracketing
- Interval Timer Shooting
- Shutter Mode
- Releasing Shutter without Card
- Image Stabilizer (IS Mode)
- Shooting with the Touch Shutter
- Image Review
- High-Speed Display
- Metering Timer
- Exposure Simulation
- Shooting Information Display
- Viewfinder Display Format
- Display Performance
- Metering Mode Selection
- Manual Exposure Compensation
- Exposure Lock (AE Lock)
- General Still Photo Shooting
- Movie Recording
- Tab Menus: Movie Recording
- Movie Recording
- Movie Recording Quality
- Movie Cropping
- Sound Recording
- Canon Log Settings
- HDR Movie Recording
- Time-Lapse Movies
- Movie Self-Timer
- Image Stabilizer (IS Mode)
- Shutter Button Function for Movies
- Zebra Settings
- Time Code
- Other Menu Functions
- General Movie Recording Precautions
- Still Photo Shooting
- AF/Drive
- Playback
- Tab Menus: Playback
- Image Playback
- Magnified Image Display
- Index Display (Multiple-Image Display)
- Movie Playback
- Editing a Movie’s First and Last Scenes
- 4K Movie Frame Grab
- Playback on a TV Set
- Protecting Images
- Erasing Images
- Rotating Still Photos
- Changing Movie Orientation Information
- Rating Images
- Copying Images
- Print Ordering (DPOF)
- Photobook Set-up
- RAW Image Processing
- Resizing JPEG/HEIF Images
- Cropping JPEG/HEIF Images
- Converting HEIF to JPEG
- Slide Show
- Setting Image Search Conditions
- Browsing Images with the Main Dial
- Switching the Main Dial and Quick Control Dial 2
- Rate Button Function
- Customizing Playback Information Display
- Displaying the Highlight Alert
- AF Point Display
- Playback Grid
- Movie Play Count
- HDMI HDR Output
- Wireless Features
- Tab Menus: Wireless Features
- Wi-Fi/Bluetooth Connection
- Connecting to a Smartphone
- Connecting to a Computer via Wi-Fi
- Sending Images to a Web Service
- Image Transfer to FTP Servers
- Wi-Fi Connection via Access Points
- Connecting to a Wireless Remote Control
- Reconnecting via Wi-Fi
- Registering Multiple Connection Settings
- Airplane Mode
- Wi-Fi Settings
- Bluetooth Settings
- Nickname
- GPS Device Settings
- Changing or Deleting Connection Settings
- Resetting Communication Settings
- View Info Screen
- Virtual Keyboard Operations
- Responding to Error Messages
- Wireless Communication Function Precautions
- Security
- Checking Network Settings
- Wireless Communication Status
- Set-up
- Tab Menus: Set-up
- Selecting Cards for Recording/Playback
- Folder Settings
- File Numbering
- File Naming
- Formatting
- Auto Rotate
- Adding Orientation Information to Movies
- Date/Time/Zone
- Language
- Video System
- Help
- Beeps
- Headphone Volume
- Power Saving
- Eco Mode
- Screen/Viewfinder Display
- Screen Brightness
- Viewfinder Brightness
- Screen and Viewfinder Color Tone
- Fine-Tuning Viewfinder Color Tone
- UI Magnification
- HDMI Resolution
- Touch Control
- Multi-Function Lock
- Shutter at Shutdown
- Sensor Cleaning
- Resetting the Camera
- Custom Shooting Mode (C1–C3)
- Battery Information
- Copyright Information
- Other Information
- Custom Functions/My Menu
- Reference
- Trademarks and Licensing
- Instruction Manual
- Chapters
- Contents
- Introduction
- Preparation and Basic Operations
- Shooting Mode
- Shooting and Recording
- Still Photo Shooting
- Tab Menus: Still Photo Shooting
- Image Quality
- Still Photo Cropping/Aspect Ratio
- Auto Exposure Bracketing (AEB)
- ISO Speed Settings for Still Photos
- Auto Lighting Optimizer
- Anti-Flicker Shooting
- Shooting with Speedlites
- White Balance
- Picture Style Selection
- Clarity
- Lens Aberration Correction
- Long Exposure Noise Reduction
- High ISO Speed Noise Reduction
- Shooting with the Touch Shutter
- Manual Exposure Compensation
- Exposure Lock (AE Lock)
- Movie Recording
- Still Photo Shooting
- AF/Drive
- Playback
- Wireless Features
- Set-up
- Custom Functions/My Menu
- Reference
- Lens Instructions
- image.canon Information
- Product Registration
- Warranty
41: Cannot connect to FTP server
What to check on the camera
The camera's proxy server setting is [Enable]. Is this the correct setting?
• If no proxy server is used, set the camera's proxy server setting to [Disable] ( ).
Do the camera's [Address setting] and [Port No.] settings match those of the
proxy server?
• Configure the camera's proxy server address and port number to match those of the
proxy server ( ).
Are the camera's proxy server settings correctly set on the DNS server?
• Make sure the proxy server's [Address] is correctly set on the DNS server.
On the camera, does the FTP server's IP address setting match the server's actual
address?
• Configure the IP address on the camera to match the actual FTP server address
( ).
Are the camera and the access point set to use the same encryption key for
authentication?
• This error occurs if the encryption keys do not match when the authentication
method for encryption is [Open system].
Check upper- and lower-case letters, and make sure the correct encryption key for
authentication is set on the camera ( ).
On the camera, does the [Port number setting] for the FTP server match the actual
port number of the FTP server?
• Configure the same port number (usually 21 for FTP/FTPS or 22 for SFTP) on the
camera and FTP server. Configure the port number on the camera to match the
actual FTP server port number ( ).
Are the camera's FTP server settings correctly set on the DNS server?
• Make sure the FTP server's [Server name] is correctly set on the DNS server. Make
sure the [Server name] for the FTP server is correctly set on the camera ( ).
What to check on the FTP server
Is the FTP server working correctly?
• Configure the computer correctly to function as an FTP server.
• If applicable, ask your network administrator for the FTP server address and port
number, then set them on the camera.
Is the FTP server on?
• Turn on the FTP server. The server may have been turned off because of an
energy-saving mode.
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