PRO-300 series Online Manual English
Contents Using This Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Information about Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Supported Media Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Paper Load Limit. . . . . . . . . . . . . .
Changing the Print Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75 Registering a Frequently Used Printing Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 Updating Media Information in Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Managing the Printer Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Placing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145 Before Placing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146 Placing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147 Removing Printable Nail Stickers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printer Settings Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209 View Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210 Option Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 212 Help Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Canon IJ Printer Assistant Tool Description. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265 Cleaning the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 271 Cleaning Exterior Surfaces. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272 Cleaning Paper Feed Rollers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting a Page Size and Orientation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 337 Setting the Number of Copies and Printing Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338 Perform Borderless Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 Scaled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing from Smartphone/Tablet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 415 Printing from iPhone/iPad/iPod touch (iOS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 416 Printing with Google Cloud Print. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 402 Printing from Smartphone/Tablet (Android). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 488 macOS Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 489 Printing Using Canon Application Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 490 Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 491 Network Settings and Common Problems. . . . . . . . . . .
Cannot Find Printer while Using Wired LAN. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 523 Network Connection Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 524 Printer Suddenly Stopped Working for Some Reason. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 525 Network Key (Password) Unknown. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Lines Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 585 Images Incomplete or Missing (Windows). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 586 Ink Blots / Paper Curl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 587 Back of Paper Is Smudged. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 632 1250. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 633 1401. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 634 1600. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Using This Online Manual Symbols Used in This Document Touch-enabled Device Users (Windows) Symbols Used in This Document Warning Instructions that, if ignored, could result in death, serious personal injury, or property damage caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or property damage caused by incorrect operation of the equipment. These must be observed for safe operation.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
Apache License Version 2.0, January 2004 http://www.apache.org/licenses/ TERMS AND CONDITIONS FOR USE, REPRODUCTION, AND DISTRIBUTION 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
2. Grant of Copyright License. Subject to the terms and conditions of this License, each Contributor hereby grants to You a perpetual, worldwide, non-exclusive, no-charge, royalty-free, irrevocable copyright license to reproduce, prepare Derivative Works of, publicly display, publicly perform, sublicense, and distribute the Work and such Derivative Works in Source or Object form. 3. Grant of Patent License.
7. Disclaimer of Warranty. Unless required by applicable law or agreed to in writing, Licensor provides the Work (and each Contributor provides its Contributions) on an "AS IS" BASIS, WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied, including, without limitation, any warranties or conditions of TITLE, NON-INFRINGEMENT, MERCHANTABILITY, or FITNESS FOR A PARTICULAR PURPOSE.
Redistribution and use in source and binary forms, with or without modification, are permitted provided that the following conditions are met: * Redistributions of source code must retain the above copyright notice, this list of conditions and the following disclaimer. * Redistributions in binary form must reproduce the above copyright notice, this list of conditions and the following disclaimer in the documentation and/or other materials provided with the distribution.
Use is subject to license terms below. This distribution may include materials developed by third parties. Sun, Sun Microsystems, the Sun logo and Solaris are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries.
TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. ---- Part 6: Cisco/BUPTNIC copyright notice (BSD) ----Copyright (c) 2004, Cisco, Inc and Information Network Center of Beijing University of Posts and Telecommunications. All rights reserved.
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The FreeType Project is distributed in several archive packages; some of them may contain, in addition to the FreeType font engine, various tools and contributions which rely on, or relate to, the FreeType Project. This license applies to all files found in such packages, and which do not fall under their own explicit license. The license affects thus the FreeType font engine, the test programs, documentation and makefiles, at the very least.
The FreeType Project is copyright (C) 1996-2000 by David Turner, Robert Wilhelm, and Werner Lemberg. All rights reserved except as specified below. 1. No Warranty -------------THE FREETYPE PROJECT IS PROVIDED `AS IS' WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Discusses general use and applications of FreeType, as well as future and wanted additions to the library and distribution. If you are looking for support, start in this list if you haven't found anything to help you in the documentation. o freetype-devel@nongnu.org Discusses bugs, as well as engine internals, design issues, specific licenses, porting, etc. Our home page can be found at http://www.freetype.org --- end of FTL.TXT --The TWAIN Toolkit is distributed as is.
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Information about Paper Supported Media Types Paper Load Limit Unsupported Media Types Handling Paper Before Printing on Art Paper 29
Supported Media Types For best results, choose paper designed for how you are printing. A variety of paper for documents as well as photos or illustrations is available from Canon. Use genuine Canon paper to print important photos, when possible. Media Types Page Sizes Paper Weight / Thickness Media Types Genuine Canon paper Note • For warnings on use of the non-printable side, see each product's usage information.
Paper Load Limit Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (Mac) Note • When printing photos saved on a PictBridge (Wi-Fi) compliant device, you must specify the page size and media type. Printing from Digital Camera • When using art paper, see Before Printing on Art Paper. Page Sizes You can use the following page sizes.
◦ Hagaki 2 • manual feed tray ◦ Letter ◦ Legal ◦ 11"x17"(28x43cm) ◦ A4 ◦ A3 ◦ A3+ ◦ B4 ◦ 8"x10"(20x25cm) ◦ 10"x12"(25x30cm) ◦ 210x594mm ◦ 12"x12"(30x30cm) Special sizes Special page sizes must be within the following limits: • top feed ◦ Minimum size: 3.50 x 5.00 in. (89.0 x 127.0 mm) ◦ Maximum size: 12.95 x 39.00 in. (329.0 x 990.6 mm) • manual feed tray ◦ Minimum size: 8.00 x 10.00 in. (203.2 x 254.0 mm) ◦ Maximum size: 13.00 x 39.00 in. (330.2 x 990.
Paper Load Limit This section shows the paper load limits of the top feed, the manual feed tray, and the paper output tray. Paper Load Limits of Top Feed and Manual Feed Tray Paper Load Limit of Paper Output Tray Note • Page sizes and media types differ depending on the country or region where the paper is sold. For details on page sizes and media types, access the Canon website. Paper Load Limits of Top Feed and Manual Feed Tray Genuine Canon Paper Paper for printing documents: Media Name
Greeting Card 1 sheet 1 sheet Card Stock 1 sheet 1 sheet *1 Feeding from a loaded stack of paper may leave marks on the printed side or prevent efficient feeding. In this case, load one sheet at a time. *2 Normal feeding at maximum capacity may not be possible with some types of paper, or under very high or low temperature or humidity. In this case, load half the amount of paper or less. Note • When using non-Canon genuine specialty paper, load one sheet at a time in the top feed or manual feed tray.
Unsupported Media Types Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction. • Folded, curled, or wrinkled paper • Damp paper • Paper that is too thin ◦ top feed Plain paper: Less than 17 lb (64 g /m2) Specialty paper: Less than 4 mil (0.1 mm) ◦ manual feed tray Specialty paper: Less than 4 mil (0.
Handling Paper • Be careful not to rub or scratch the surfaces of any types of paper when handling. • Hold the paper as closely as possible to its edges and try not to touch the printing surface. The print quality may be degraded if the printing surface is smudged with sweat or oil that comes from your hands. • Do not touch the printed surface until the ink is dried. Even when the ink is dried, be careful not to touch the printed surface as much as possible when handling.
Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment). The wider the brush, the more effective it will be. OK - soft brush made from material such as polypropylene, polyethylene, horse hair or goat hair. Important • Be sure not to use brushes as shown below. The printing surface may be damaged.
3. To complete the removal of paper dust, brush the paper in the other direction from top to bottom.
Changing Settings from Operation Panel/Web Browser Operation Panel LCD and Operation Panel Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel Print settings LAN settings PictBridge print settings AirPrint print settings Smartphone photo print settings Other printer settings Language selection Firmware update Paper-related settings Energy saving settings Quiet setting Auto maintenance settings Administrator password settings Setting Administrator Pa
Changing the Printer Operation Mode Reducing the Printer Noise Changing Printer Settings from Your Computer (macOS) Registering a Changed Printing Profile Managing the Printer Power Changing the Printer Operation Mode Updating Media Information in Printer Driver Correcting Media Information in Printer Driver (When Printer Used in Shared Environment) Reducing the Printer Noise Changing Printer's Setting Using Web Browser Configuration Changes Using Web Browser Changeable Setting Items Using Web Browser Sett
Operation Panel A: LCD (Liquid Crystal Display) Displays messages, menu items, and the operational status. B: HOME button Used to display the HOME screen. LCD and Operation Panel C: Back button Returns the LCD to the previous screen. D: OK button Finalizes the selection of a menu or setting item. This button is also used to resolve an error. E: , , , and buttons Used to select a menu or setting item.
LCD and Operation Panel Turning on the printer displays the HOME screen. Using the each setting. button to select an item from the menu and pressing the OK button enable you to perform A: Printer status display area Displays printer status, messages, and other information. Notification Messages B: Network Displays network status by the icon. The icon differs depending on the network of use or the network status. Wi-Fi is enabled and the printer is connected to the wireless router.
Wi-Fi is enabled but the printer is not connected to the wireless router. Wired LAN is enabled. Wireless Direct is enabled. Network is disabled. C: Ink status display area Displays the ink status. Selecting this item enables you to check the remaining amount of ink and model number of ink tank. Checking Ink Status on the LCD D: Paper settings display area Displays information about the paper in the top feed. Selecting this item enables you to specify the size and type of paper loaded in the top feed.
Press the button to display the Notice list screen to check messages. Use the button to select a message and press the OK button to view the message details screen to check the details and take action.
Changing Settings from Operation Panel Changing Settings from Operation Panel Setting Items on Operation Panel 45
Changing Settings from Operation Panel This section describes the procedure to change the settings in the Printer settings screen, taking the steps to specify Magnification level for borderless as an example. 1. Check that printer is turned on. Power Supply 2. Select Various settings on HOME screen and press the OK button. LCD and Operation Panel 3. Use the buttons to select Printer settings and press the OK button. The Printer settings screen is displayed. 4.
For more on setting items on the operation panel: Setting Items on Operation Panel 47
Setting Items on Operation Panel Note • The administrator password is required to change some setting items if it is enabled for changing settings using the operation panel.
Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower print quality. • Auto photo fix settings When Yes is selected, you can print photos using the Exif information recorded in the image files when Default* or On is selected in printing with a PictBridge (Wi-Fi) compliant device.
LAN settings Select this setting item from HOME screen. Important • The administrator password is required to change settings if it is enabled for changing settings using the operation panel. • Wi-Fi The following setting information on the Wi-Fi connection is displayed. (Some items are not displayed depending on printer settings.
IPv6 stateless address 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 stateless prefix length 4 XXX (up to 3 digits) IPv6 default gateway 1 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address (Wi-
Select when you perform settings for Wi-Fi using a wireless router supporting a Wi-Fi Protected Setup (WPS) PIN code method. Follow the on-screen instructions during setup. ◦ Advanced For details on each setting item: Advanced • Wireless Direct The following setting information on the Wireless Direct connection is displayed. (Some items are not displayed depending on printer settings.
◦ Change password Changes the password for Wireless Direct. ◦ Connection request confirmation Changes the display/non-display of the confirmation screen when Wi-Fi Direct compatible devices are connected to the printer. ◦ Advanced For details on each setting item: Advanced • Wired LAN The following setting information on the Wired LAN connection is displayed. (Some items are not displayed depending on printer settings.
IPv6 default gateway 2 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 3 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) IPv6 default gateway 4 XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX (32 characters) MAC address (Wired LAN) XX:XX:XX:XX:XX:XX (12 characters) IPsec settings Enable (ESP) / Enable (ESP & AH) / Enable (AH) / Disable Printer name XXXXXXXXXXXXXXX (up to 15 characters) Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXX
Important • If the LAN is disabled, the following items can not be selected. ◦ Set printer name Specifies the printer name. You can use 2 to 15 characters for the name. Note • You cannot use the same printer name as that already used for other LAN connected devices. • You cannot use a hyphen for the initial or last character of the printer name. ◦ TCP/IP settings Performs IPv4 or IPv6 setting. ◦ WSD settings Setting items when you use WSD (one of the network protocols supported in Windows 10, Windows 8.
Enables/Disables RAW printing. ◦ LLMNR Specifies ON/OFF of LLMNR (Link-Local Multicast Name Resolution). Selecting ON allows the printer to detect printer's IP address from the printer name without a DNS server. ◦ IPP settings Selecting Enable allows you to print via the network with the IPP protocol. ◦ PictBridge communication Setting items for printing from a PictBridge (Wi-Fi) compliant device. ◾ Enable/disable communication Selecting Enable allows you to print from a PictBridge (Wi-Fi) compliant device.
PictBridge print settings Select this setting item from Printer settings on Various settings. You can change the print settings when printing from a PictBridge (Wi-Fi) compliant device. Set the print settings to Default on the PictBridge (Wi-Fi) compliant device when you want to print according to the settings on the printer. To change print settings from the PictBridge (Wi-Fi) compliant device: Settings on PictBridge (Wi-Fi) Compliant Device A.
When Auto photo fix is selected, the scene or person's face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts automatically to print. Note • As a default, photos on a PictBridge (Wi-Fi) compliant device are printed with auto correction applied.
AirPrint print settings Select this setting item from Printer settings on Various settings. You can change the print settings when printing using AirPrint from the macOS device or the iOS device. • Print quality settings ◦ Color mode Select the color correction method suited to the type of document to be printed. Important • Even if you select ICC profile, printing is performed without ICC profile if ICC profile is not included in the paper information added with Media Configuration Tool.
Smartphone photo print settings You can set the correction for image quality when printing photos from the smartphone or tablet. • Auto photo fix Selecting ON will automatically correct to the optimum image quality. Note • Depending on the print function of the smartphone or tablet used, image correction may not be possible.
Other printer settings Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. • Date/time settings Sets the current date and time. Important • If a power failure occurs or you unplug the power cord, the date/time settings will be reset. • Date display format Changes the display format of dates when printed.
Language selection Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. Changes the language for messages and menus on the LCD.
Firmware update Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. You can update the firmware of the printer, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • If LAN is disabled, you can not use Install update, DNS server setup, Proxy server setup. • Install update Performs the firmware update of the printer.
Paper-related settings Select this setting item from Printer settings on Various settings. • Top feed paper settings Set the paper size and the media type of paper loaded in the top feed. • Manual feed tray paper settings Set the paper size and the media type of paper loaded in the manual feed tray. • Check paper replacement If you select Yes, the printer detects that the paper is loaded or removed.
Energy saving settings Select this setting item from Printer settings on Various settings. Enabling this setting allows you to turn on/off the printer automatically to save electricity. Important • The administrator password is required to change this setting if the administrator password is enabled. • Auto power off Specifies the length of time to turn off the printer automatically when no operation is made or no printing data is sent to the printer.
Quiet setting Select this setting item from Printer settings on Various settings. Enable this function on the printer if you want to reduce the operating noise, such as when printing at night. Important • The administrator password is required to change this setting if the administrator password is enabled. • OFF Select when you do not use the quiet mode. • ON Select to reduce the operating noise when printing. Important • Operating speed is reduced compared to when OFF is selected.
Auto maintenance settings Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. • Auto nozzle check Enables/Disables automatic nozzle checking.
Administrator password settings Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. You can specify or disable the administrator password. If you specify the administrator password, select the range and specify the administrator password.
Setting Administrator Password on Operation Panel You can specify or disable the administrator password. Specifying the administrator password requires you to enter the password to use the items or change the settings below.
6. When the Manage passwords screen is displayed, use the buttons to select Change administrator password and press the OK button. If you do not specify an administrator password, select Remove administrator password and OK button. Select Yes and press the OK button. When the message appears again, press the OK button. 7. Use the buttons to select range where administrator password is valid and press the OK button.
Reset settings Select this setting item from Printer settings on Various settings. Important • The administrator password is required to change this setting if the administrator password is enabled. You can set the settings back to the default. • Web service setup only Sets the Web service settings back to the default. • LAN settings only Sets the LAN settings other than the administrator password back to the default.
Web service setup Select this setting item from Web service setup on Various settings. Important • This setting item is for the administrator. The administrator password is required to change settings. • Web service usage registration/Web service usage cancellation Registers/Deletes Web service usage to use the printer device information to/from PIXMA/MAXIFY Cloud Link. • Web service connection setup The following setting items are available.
Printer information Select this setting item from HOME screen. • System information Displays printer's system information. • Error history Displays the error history. Up to 5 error codes appears. For more on the error code, refer to List of Support Code for Error.
Changing Printer Settings from Your Computer (Windows) Changing the Print Options Registering a Frequently Used Printing Profile Updating Media Information in Printer Driver Managing the Printer Power Changing the Printer Operation Mode Reducing the Printer Noise 74
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Check this check box if part of the image data is cut off, the paper source during printing differs from the driver settings, or printing fails. 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box opens. 3. Change the individual settings If necessary, change the setting of each item, and then click OK.
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. Registering a Printing Profile 1. Open the printer driver setup window 2. Set the necessary items From Commonly Used Settings on the Quick Setup tab, select the printing profile to be used and if necessary, change the settings after Additional Features.
In the Save Commonly Used Settings dialog box, click OK to save the print settings and return to the Quick Setup tab. The name and icon are displayed in Commonly Used Settings. Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.
Updating Media Information in Printer Driver This function gets the latest media information from the printer and updates the media information in the printer driver. When the media information is updated, the media displayed for Media Type on the Main tab is updated to the latest information. The procedure for updating media information is described below. Update Media Information 1. Open printer driver setup screen 2.
Important • Ensure that a user with administrative privileges carries out the media information update. Users other than administrators can check if a media information update is required, but cannot carry out the update itself. • Do not change media information on the printer while you are updating media information on the driver.
Managing the Printer Power This function allows you to manage the printer power from the Canon IJ Printer Assistant Tool. Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the Canon IJ Printer Assistant Tool. 1. Open Canon IJ Printer Assistant Tool 2. Perform power off Click Power Off. When the confirmation message appears, click OK. The printer power switches off.
Click OK. When the confirmation message appears, click OK. The setting is enabled after this. When you want to disable this function, select Disable from the list according to the same procedure. Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline" is displayed.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. Custom Settings 1. Open the Canon IJ Printer Assistant Tool 2. Check that the printer is on and then click Custom Settings The Custom Settings dialog box opens. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status.
display and allows you to continue printing. To disable detection of paper setting mismatches, select this check box. Disables paper width detection when printing from computer Even if the paper width identified by the printer during printing from the computer differs from the paper width that was set in Paper Size on the Page Setup tab, this function disables the message display and allows you to continue printing. To disable detection of the paper width during printing, check this check box. 4.
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. Quiet Settings 1. Open Canon IJ Printer Assistant Tool 2. Click Quiet Settings The Quiet Settings dialog box opens.
The settings are enabled hereafter. Note • The effects of the quiet mode may be less depending on the paper source and the print quality settings.
Changing Printer's Setting Using Web Browser Configuration Changes Using Web Browser Changeable Setting Items Using Web Browser Setting Password Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) Registering Printer's Root Certificate to Local Computer for SSL Communication Generating Server Certificate (Self-signed Certificate) 86
Configuration Changes Using Web Browser You can check the printer status and change the printer settings using the web browser on your smartphone, tablet, or computer. To check the printer status and to change the printer settings, display "Remote UI" on the web browser. Note • Remote UI is a software that enables you to perform operations, which are usually performed on the printer's operation panel, using a Web browser over a network. LAN connection with the printer is required to use Remote UI.
Diagonal lines are displayed for disabled LAN icons. 4. Use the buttons, check the IPv4 address. 3. Open web browser on your smartphone, tablet, or computer and enter IP address. Enter as following in the URL field of the web browser. http://XXX.XXX.XXX.XXX Enter the IP address in "XXX.XXX.XXX.XXX". When you access, "Remote UI" will be displayed on the web browser on your smartphone, tablet, or computer. 4.
For details on setting password, see Setting Password. 7. Check printer status and change printer settings. For changeable setting items, see below. Changeable Setting Items Using Web Browser 8. When you finish checking printer status and changing printer settings, select Log out. 9. Close web browser.
Changeable Setting Items Using Web Browser Note • The items described here and the items displayed in the web browser may differ in display order. • The item which can be used is different in administrator mode or in standard user mode. Items for Security Security (Item for administrator) This function allows you to specify the password, the standard user mode settings, and SSL/TLS settings of certificate for encrypted communication. For details on setting password, see Setting Password.
Web service connection setup (Item for administrator) This function allows you to register to Google Cloud Print or IJ Cloud Printing Center, or delete a registration. Other Items Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Manual (Online) This function displays the Online Manual.
Setting Password Each of passwords for administrator and standard user can be set. When logging in with password for administrator, all settings can be changed. When logging in with password for standard user, some of the settings can be changed. When logging in with password for administrator, you can restrict the function for standard user. Setting Administrator Password Setting Standard User Password Note • Password can be set only when you are logged in administrator mode.
Important • The following character restrictions apply to the password: • Set the password by using 4 to 32 characters. • The allowed characters are single-byte alphanumeric characters, blank space, umlaut characters, and the below characters. -!@#$%^&*_;:,./`=+'"(){}[]<>| • For security reasons, we recommend you use 8 and more alphanumeric characters. 7. When the completion message is displayed, select OK.
Registering Printer's Root Certificate to Web Browser for SSL Communication (Remote UI) If the printer's root certificate has not been registered to the web browser, a message to warn you that the secure connection is not guaranteed may appear. When you display Remote UI for the first time on your smartphone, tablet, or computer, download the root certificate, and then register it to the web browser. The secure connection will be confirmed and a message will not appear.
5. Select Place all certificates in the following store. 6. Select Browse. Select Certificate Store screen is displayed. 7. Select Trusted Root Certification Authorities and OK. 8. Select Next on Certificate Import Wizard screen. 9. If Completing the Certificate Import Wizard appears, select Finish. Security Warning screen is displayed. 10. Make sure that thumbprint on Security Warning screen matches printer's thumbprint. The printer's thumbprint is displayed in Root cert.
5. If thumbprint of certificate detail information matches printer's thumbprint, select Always Trust. The root certificate registration is completed. Note • If a password is set on your device, entering a password may be required. For Chrome on Android 1. Select Download on Remote UI. Downloading the root certificate is started and then Name the certificate screen is displayed. 2. As entering the root certificate name is required, enter an arbitrary certificate name and select OK.
The root certificate registration is completed. If the message to warn you that the secure connection is not guaranteed appears when you select Log in on Remote UI after registering the root certificate, restart the web browser. The message will not appear on the web browser. Note • Depending on the Android device, a warning may appear even after registering the proper root certificate. For Mobile Safari on iOS 1. Select Download on Remote UI.
Registering Printer's Root Certificate to Local Computer for SSL Communication To print from your computer or use Device Management Console and so on, when you connect the printer to a computer using SSL encrypted communication, you need to register (import) the printer's root certificate to your computer. Procedure to register the certificate varies depending on your operation environment.
The Certificate Import Wizard screen appears. 6. Select Local Machine. 1. Select Local Machine on the startup screen of Certificate Import Wizard. 2. Select Next. 3. Select Yes on the displayed screen. The Certificate Store screen appears. 7. Select Place all certificates in the following store. 8. Select Trusted Root Certificate Authorities. 1. Select Browse to open the Select Certificate Store screen. 2. Select Trusted Root Certificate Authorities from the list and select OK. 3.
For Windows 7 The procedure below describes how to import a root certificate in Windows 7. Important • Be sure to create a certificate snap-in before importing a root certificate. The root certificate will be registered to the local user if you import it without creating a certificate snap-in. Creating Certificate Snap-in 1. Start up Microsoft Management Console. Enter MMC on Search programs and files in the Start menu and press the Enter key. 2. Select Yes on displayed screen. 3.
Downloading Certificate 1. Start up Remote UI. 2. Select For secure communication. Note • You can download a certificate from Status Monitor. 1. Open status monitor. Open the Printing Preferences, and select Enable Status Monitor on Main. 2. Download a certificate. Select Download Security Certificate from the Remote UI menu. 3. Select Download. 4. Select Save. Importing Certificate 1. Open Certificate Import Wizard. 1. On the left window, open Trusted Root Certificate from Certificate on Console Root.
3. Select OK on the displayed screen. Checking Imported Certificate Make sure the imported certificate has been registered to your computer. 1. Display certificate list. On the left window of Microsoft Management Console, select Console Root > Certificates (Local Computer) > Trusted Root Certificate Authorities in this order, and select Certificates to display the certificate list. 2. Check registered certificate. Make sure the imported certificate name is displayed on the list.
• Selecting the magnifying glass icon on the right of download list displays the folder containing the certificate. 5. Select Add. Select the destination for the certificate on Keychain. Selecting Add displays information on the certificate. Note • You can add the certificate by selecting the same certificate on Keychain Access. Check the name of certification to add after selecting View Certificates. 6. Check certificate.
Generating Server Certificate (Self-signed Certificate) When you use SSL connection via IPv6 network, you need to generate an IPv6 server certificate using the printer. Generate the server certificate from Remote UI. Follow the procedure below. Step1 Checking Printer's IP Address Step2 Generating Server Certificate Step3 Checking Generated Server Certificate Important • If you generate an IPv6 server certificate, you cannot use SSL communication via IPv4.
Generating Server Certificate 1. Open web browser on your smartphone, tablet, or computer and enter the printer IP address. Enter as following in the URL field of the web browser. http://[XXXX::XXXX:XXXX:XXXX:XXXX] On "XXXX::XXXX:XXXX:XXXX:XXXX", enter the abbreviation value on "3-2-16 Link Local Address". The top screen of Remote UI appears. 2. Select Log in on Remote UI. Note • If you specify the administrator password, enter the password. 3. Select Security. 4. Select SSL/TLS settings. 5.
8. Select Generate. The server certificate starts to be generated. When the server certificate has been generated, Generated a self-signed certificate. appears. 9. Select Restart LAN. LAN will be restarted. When LAN has been restarted, Printer status on Remote UI appears. Note • If you cannot access to Remote UI after you restart LAN, reload your web browser. Checking Generated Server Certificate 1. Select Security on Remote UI. 2. Select SSL/TLS settings. The SSL/TLS settings screen appears. 3.
Printer Parts Front View Rear View Inside View Power Supply 107
Front View A: Top Cover Open to replace an ink tank or to remove jammed paper inside the printer. B: Top Feed Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Loading Paper in the Top Feed C: Paper Guides Align with both sides of the paper stack. D: Paper Support Open to load paper in the top feed. E: Feed Slot Cover Prevents anything from falling into the feed slot.
Operation Panel G: Paper Output Tray Printed paper is ejected. Open it before printing. H: Output Tray Extension Open to support ejected paper. I: Paper Output Support Pull out to support ejected paper. J: Multi-purpose Tray Guide Place the multi-purpose tray here. K: Multi-purpose Tray Storage Compartment The multi-purpose tray supplied with the printer can be stored here. L: ON lamp Lights after flashing when the power is turned on. M: ON button Turns the power on or off.
Rear View A: Paper Support Pull out to load paper in the manual feed tray. B: Manual Feed Tray Load one sheet of 8" x 10" (20 x 25 cm) size paper or larger, or thick paper at a time. Loading Paper in the Manual Feed Tray C: Paper Jam Clearing button Press this button when removing paper jammed in the manual feed tray. D: Paper Guides Align with both sides of the paper stack. E: USB Port Plug in the USB cable to connect the printer with a computer.
Inside View A: Print Head Lock Lever Locks the print head into place. B: Print Head Holder Install the print head here. Important • Do not raise the print head lock lever after installing the print head. Note • For details on replacing an ink tank, see Replacing Ink Tanks.
Power Supply Checking that Power Is On Turning the Printer On and Off Checking the Power Plug/Power Cord Unplugging the Printer 112
Checking that Power Is On The ON lamp is lit when the printer is turned on. Even if the LCD is off, if the ON lamp is lit, the printer is on. Note • It may take a while for the printer to start printing immediately after you turn on the printer. • The LCD will turn off if the printer is not operated for about 3 minutes. To restore the display, press any button or perform the print operation. You cannot change the wait time before the LCD turns off.
Turning the Printer On and Off Turning on the printer 1. Press the ON button to turn on the printer. The ON lamp flashes and then remains lit. Checking that Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • When the power is turned on, the printer may start mixing the ink to maintain optimal ink quality (about 1 to 2 minutes). • If an error message is displayed on the LCD, see When Error Occurred.
Important • When you unplug the power cord after turning off the printer, be sure to confirm that the ON lamp is off. Note • You can set the printer to automatically turn off when no operations are performed or no print jobs are sent to the printer for a certain interval. This feature is set to on by default.
Checking the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. • The power plug/power cord is bent. • The power plug/power cord is worn. • The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and contact your nearest Canon service center.
Unplugging the Printer To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the ON lamp is off. Unplugging the power cord while the ON lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced. 1. Press the ON button to turn the printer off. 2. Confirm that the ON lamp is off. 3. Unplug the power cord.
Handling Paper, Multi-purpose Tray, etc.
Loading Paper Paper Sources Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray Register Paper Information 119
Paper Sources The printer has two paper sources for feeding paper, the top feed (A) and manual feed tray (B). Top Feed Load paper from 4" x 6" (10 x 15 cm) size to A3+ size. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time. Load plain paper in the top feed. Manual Feed Tray Load paper from 8" x 10" (20 x 25 cm) size to A3+ size. Load a sheet of paper at a time. Load thick paper such as art paper in the manual feed tray.
Loading Paper in the Manual Feed Tray 121
Loading Paper in the Top Feed You can load multiple sheets of paper of the same type and size in the top feed. Important • If you cut plain paper to a size of 5" x 7" (13 x 18 cm) or smaller to perform a trial print, it may cause a paper jam. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types. • You can use general copy paper or Canon Red Label Superior WOP111/Canon Océ Office Colour Paper SAT213.
Important • If the multi-purpose tray guide (C) is open, be sure to close it. 4. Open the output tray extension (D), then pull out the paper output support (E). 5. Open the feed slot cover (F). 6. Slide right paper guide (G) to open both paper guides and load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU.
7. Slide right paper guide (G) to align both paper guides with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait orientation (H). Loading paper in the landscape orientation (I) can cause paper jams. Note • Do not load sheets of paper higher than the load limit mark (J).
• For loading long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), the leading edges of paper are lifted depending on the paper weight and printouts may be misaligned. Prevent the leading edges of paper from lifting by holding the parts protruding from the tray or other ways. 8. Close feed slot cover gently. The paper information registration screen for the top feed is displayed on the LCD. 9.
• For printing on long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), hold ejected paper with your hand or use the printer at the location that paper does not fall. If paper falls, the printed surface may get dirty or be damaged. If you hold paper with your hand, do not pull it forcibly while printing.
Loading Paper in the Manual Feed Tray You can load one sheet of 8" x 10" (20 x 25 cm) size paper or larger in the manual feed tray at a time. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Supported Media Types. • Print in an environment (temperature and humidity) suitable to the paper in use. For the temperature and humidity conditions of Canon genuine papers, refer to the paper's packaging or the supplied instructions.
5. Slide the paper guides (G) to open them, and load ONLY ONE SHEET OF PAPER in the center of the manual feed tray WITH THE PRINT SIDE FACING YOU. 6. Slide the paper guides (G) to align them with both sides of the paper stack. Do not slide the paper guides too hard against the paper. The paper may not be fed properly.
Important • Always load paper in the portrait orientation (H). Loading paper in the landscape orientation (I) can cause paper jams. 7. Check if the paper is set properly in the manual feed tray. Make sure that the paper is set firmly against the bottom of the manual feed tray and against the paper guides by slightly jiggling the paper up and down. 8. Select the size and type of paper loaded in the manual feed tray at Page size and Type, select Register, then press the OK button.
• There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents. Each media type has specific preset settings (how ink is used and sprayed, distance from nozzles, etc.), that allow you to print to that type with optimal image quality. The wrong paper settings may cause poor printout color quality or scratches on the printed surface.
Register Paper Information By registering the paper size and the media type loaded in the top feed or the manual feed tray, you can prevent the printer from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the paper settings. Note • The default setting for displaying the message which prevents misprinting varies depending on the printing method.
Paper Settings on the Printer Driver and the Printer (Media Type) (Windows) Paper Settings on the Printer Driver and the Printer (Media Type) (macOS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) When the paper settings specified when printing differ from the paper information registered in the printer: Ex: • Paper settings specified on the printer driver when printing: A5 • Paper information for the top
Select Next using the buttons and press the printer's OK button to display the screen below. Select the appropriate action using the buttons and press the printer's OK button. Note • Depending on the setting, the choices below may not be displayed. Print with the loaded paper. Select this option to print on the loaded paper with the paper settings specified when printing.
Default Setting for Displaying the Message which Prevents Misprinting • When you print without using the printer driver (when printing from the printer's operation panel or smartphone/tablet): The message which prevents misprinting is enabled by default. To change whether to display a misprint prevention message when printing without using the printer driver: Paper-related settings • When you print using the printer driver: The message which prevents misprinting is disabled by default.
Placing Multi-purpose Tray Cautions When Printing with Multi-purpose Tray Placing a Printable Disc Placing Printable Nail Stickers 135
Cautions When Printing with Multi-purpose Tray Cautions Common to using Multi-purpose Tray • Be sure to use the multi-purpose tray supplied with this printer. • Do not mount the multi-purpose tray while the printer is in operation. • Do not remove the multi-purpose tray while the printer is in operation. Doing so may damage the printer, the multi-purpose tray, or the media. • Do not get dirt on the multi-purpose tray or scratches on the reflectors.
Placing a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc 137
Before Placing a Printable Disc A printable disc differs from regular disc (BD/DVD/CD, etc.) in that its label surface has been specially processed or printing by an inkjet printer. The following items are needed to print onto the printable disc. • Multi-purpose tray (supplied with the printer) * Use the multi-purpose tray with "A" on the surface. • 4.72 in. (12 cm) printable disc Obtain a printable disc with a label surface compatible with inkjet printing.
Placing a Printable Disc To print onto a printable disc, place it on the supplied multi-purpose tray, and then insert it into the printer. Important • Do not mount the multi-purpose tray until the message prompting you to load the printable disc appears. Doing so can damage the printer. • Remove any paper in the manual feed tray.
4. Place printable disc on multi-purpose tray. Important • Check that there is no dirt on the multi-purpose tray before placing a printable disc on it. • When placing a printable disc on the multi-purpose tray, do not touch the printing surface of the disc or the reflectors (C) on the multi-purpose tray. 1. WITH PRINT SIDE FACING UP, place printable disc, and press it against lock (D) at bottom.
2. While pressing down lock with printable disc, insert top of printable disc into slits (E). 5. Place multi-purpose tray on multi-purpose tray guide. 6. Insert multi-purpose tray straight in in horizontal direction until arrow ( tray guide is approximately aligned with arrow ( ) on multi-purpose ) on multi-purpose tray. Important • Do not insert the multi-purpose tray beyond the arrow ( 141 ) on the multi-purpose tray guide.
Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the on-screen instructions to place the multi-purpose tray again.
Removing a Printable Disc 1. Pull out multi-purpose tray. 2. Close the multi-purpose tray guide. Important • If the multi-purpose tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the multi-purpose tray guide is closed. 3. While pressing down lock (A), take out printable disc from slits (B) on multi-purpose tray, and remove it. Important • Do not touch the printing surface when removing the disc from the multi-purpose tray.
Note • Allow the printing surface to dry before removing the disc. If you see printing on the multi-purpose tray or on the transparent parts of the inner or outer diameters of the printable disc, wipe them clean after the printing surface has dried. 4. Insert multi-purpose tray straight into multi-purpose tray storage compartment. When not using the multi-purpose tray, store it in the multi-purpose tray storage compartment.
Placing Printable Nail Stickers Before Placing Printable Nail Stickers Placing Printable Nail Stickers Removing Printable Nail Stickers 145
Before Placing Printable Nail Stickers The following items are needed to print onto Printable Nail Stickers. • Multi-purpose tray (supplied with the printer) * Use the multi-purpose tray with "A" on the surface. • Printable Nail Stickers (NL-101) Note • For the latest information on Printable Nail Stickers, access our website.
Placing Printable Nail Stickers To print onto Printable Nail Stickers, place them on the multi-purpose tray supplied with the printer, and then insert them into the printer. Important • Do not mount the multi-purpose tray until the message prompting you to load Printable Nail Stickers appears. Doing so can damage the printer. 1. Take out multi-purpose tray from multi-purpose tray storage compartment. 2. Open the paper output tray (A) gently. 3.
4. Place Printable Nail Stickers on multi-purpose tray. Important • Check that there is no dirt on the multi-purpose tray before placing Printable Nail Stickers on it. • To prevent getting dirt or fingerprints on Printable Nail Stickers, hold the stickers by their edges. If the print side gets any dirt or is damaged, it may cause poor print quality. • When placing Printable Nail Stickers on the multi-purpose tray, do not touch the reflectors (C) on the multi-purpose tray. 1.
2. While pressing down lock with Printable Nail Stickers, insert two tabs (E) on top into slits (F) on multi-purpose tray. 5. Place multi-purpose tray on multi-purpose tray guide. 6. Insert multi-purpose tray straight in in horizontal direction until arrow ( tray guide is approximately aligned with arrow ( ) on multi-purpose ) on multi-purpose tray. Important • Do not insert the multi-purpose tray beyond the arrow ( 149 ) on the multi-purpose tray guide.
Note • The multi-purpose tray may be ejected after a certain amount of time passes. In such a case, follow the on-screen instructions to place the multi-purpose tray again.
Removing Printable Nail Stickers 1. Pull out multi-purpose tray. 2. Close the multi-purpose tray guide. Important • If the multi-purpose tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the multi-purpose tray guide is closed. 3. Remove Printable Nail Stickers. While pressing down lock (A), remove two tabs (B) on the top out of slits (C). Important • Do not touch the printing surface when removing Printable Nail Stickers.
Note • Allow the printing surface to dry before removing Printable Nail Stickers. If you see printing on the multi-purpose tray or outside the Printable Nail Stickers, wipe them clean after the printing surface has dried. 4. Peel a sheet of Printable Nail Stickers from adapter. Important • Allow the printing surface to dry before tearing off Printable Nail Stickers from its edges. 5. Insert multi-purpose tray straight into multi-purpose tray storage compartment.
Network Available Connection Methods The following connection methods are available on the printer. • Wireless Connection Connect the printer and devices (e.g. computer/smartphone/tablet) using a wireless router. If you have a wireless router, we recommend you use one for wireless connection. ◦ Connection methods vary depending on the wireless router type. ◦ You can change network settings such as the network name (SSID) and security protocol on the printer.
Note • You can connect the printer and computer using a USB cable (USB connection). Prepare a USB cable. For details, see Connects to Another Computer via LAN/Changes from USB to LAN Connection. Network Connection Settings/Setup Perform connection setup for the printer and computer/smartphone/tablet. For more on setup procedure, click here. Changing Network Settings See below for changing connection settings for the printer and computer/smartphone/tablet.
Notice/Restriction See below for details.
Restrictions When connecting another device while a device (such as a computer) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection. Connect via wireless router • You cannot establish a printer with wireless and wired connections at the same time.
• To prevent automatic connection to the printer in Wireless Direct mode, change the connection mode after using the printer, or set not to connect automatically in the Wi-Fi settings of the device. For details on changing the settings of your device, see the manual supplied with the device or contact its manufacturer. • If you connect a device and the printer using Wireless Direct, Internet connection may become unavailable depending on your environment.
Network Connection Tips Default Network Settings Detect Same Printer Name Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Connecting with Wireless Direct 158
Default Network Settings LAN Connection Defaults Item Default Change wireless/wired LAN Wired LAN Network name (SSID) BJNPSETUP Wi-Fi security Disable IP address (IPv4) Auto setup IP address (IPv6) Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD Enable Timeout setting 15 minutes Enable/disable Bonjour Enable Service name Canon PRO-300 series LPR protocol settings Enable RAW protocol Enable LLMNR Enable PictBridge communication Enable Wire
*1 "ab" is specified at random and "XX" represents last two digits of printer's MAC address. (The value is specified when the printer is turned on for the first time.) *2 The password is specified automatically when the printer is turned on for the first time.
Detect Same Printer Name When the printer is detected during setup, plural printers with the same name may appear on the results screen. Select a printer with checking the printer settings against those on detection result screen. • For Windows: Check the printer's MAC address or serial to select the correct printer from the results. • For macOS: The printer names appear with the MAC address added at the end or as the printer name specified by Bonjour.
Connects to Another Computer via LAN/Changes from USB to LAN Connection To connect an additional computer to the printer via LAN, or to change from USB to LAN connection, click here and perform setup.
Printing Network Settings Use the operation panel to print the printer's current network settings. Important • The network settings printout contains important information about your network. Handle it with care. 1. Check that printer is turned on and display the Home screen. If the HOME screen is not displayed, press the HOME button. 2. Load three sheets of A4 or Letter-sized plain paper. 3. Select LAN settings on the Home screen and press the OK button. 4. Select Print details and press the OK button.
3-2-2 Link Quality Link quality 0 to 100 [%] 3-2-3 Frequency Frequency XX (GHz) 3-2-4 MAC Address MAC address XX:XX:XX:XX:XX:XX 3-2-5 Connection Connection status Active/Inactive 3-2-6 SSID SSID Wireless LAN network name (SSID) 3-2-7 Channel Channel XXX (1 to 13, 36, 40, 44, 48, 52, 56, 60, 64, 100, 104, 108, 112, 116, 120, 124, 128, 132, 136, 140, 149, 153, 157, 161, 165) 3-2-8 Encryption Encryption method None/WEP/TKIP/AES 3-2-9 WEP Key Length WEP key length (bits) Inactive/
XXXX:XXXX:XXXX:XXXX 3-2-25 Stateless Prefix Length4 Stateless prefix length 4 XXX 3-2-26 Default Gateway1 Default gateway 1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-27 Default Gateway2 Default gateway 2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-28 Default Gateway3 Default gateway 3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-29 Default Gateway4 Default gateway 4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-2-30 Manual Setting Manual Setting Enable/Disable 3-2-31 IP Address IP Add
3-3-12 TCP/IPv6 TCP/IPv6 Enable/Disable 3-3-13 Link Local Address Link local address XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 3-3-14 Link Local Prefix Length Link local prefix length XXX 3-3-15 IPsec IPsec setting Active 3-3-16 Security Protocol Security method – 3-3-17 Wireless LAN DRX Discontinuous reception (wireless direct) Enable/Disable 4 Wired LAN Wired LAN Enable/Disable 4-1 MAC Address MAC Address XX:XX:XX:XX:XX:XX 4-2 Connection Connection Active/Inactive 4-3 TC
4-15 Stateless Prefix Length3 Stateless Prefix Length3 XXX 4-16 Stateless Address4 Stateless Address4 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-17 Stateless Prefix Length4 Stateless Prefix Length4 XXX 4-18 Default Gateway1 Default Gateway1 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-19 Default Gateway2 Default Gateway2 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-20 Default Gateway3 Default Gateway3 XXXX:XXXX:XXXX:XXXX XXXX:XXXX:XXXX:XXXX 4-21 Default Gateway4 Default Gateway4 XXXX:XXX
5-12 SNMP SNMP setting 5-13 PictBridge Commun. PictBridge Communica- Enable/Disable tion 5-14 DNS Server Obtain DNS server address automatically 5-15 Primary Server Primary server address XXX.XXX.XXX.XXX 5-16 Secondary Server Secondary server address XXX.XXX.XXX.XXX 5-17 Proxy Server Proxy server setting Enable/Disable 5-18 Proxy Address Proxy address XXXXXXXXXXXXXXXXXXXX 5-19 Proxy Port Proxy port specification 1 to 65535 5-20 Cert.
Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Reconfiguration Method of LAN Connection Reconfiguration Method of Wi-Fi Connection Reconfiguration Method of LAN Connection Follow either procedure below to change LAN connection method (wired or wireless). • For Windows: ◦ Redo setup from the web page. ◦ Select Enable for Enable/disable Wired LAN or Enable/disable Wi-Fi from LAN settings in the LCD menu.
6. Select Easy wireless connect and press the OK button. 7. Check message and press the OK button. Follow instructions on your computer, smartphone or tablet. 8. If message saying setup is completed appears, press the OK button. • For macOS: Refer to Changing the Connection Mode.
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using Wireless Direct) This section describes Wireless Direct, which allows you to print by connecting the devices to the printer directly. Follow the procedure below to set up and use Wireless Direct. 1. Preparing the printer.
• When you connect a Wi-Fi Direct compatible device to the printer, select the device name displayed on the LCD from your device. • To change the identifier (SSID) and the password, see below. Changing Wireless Direct Setting Changing Settings of a Device and Connecting It to the Printer 1. Turn on Wi-Fi function on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on Wi-Fi function, see your device's instruction manual. 2.
2. Select Wireless Direct and then press the OK button. 3. Select Settings and then press the OK button. • Change SSID/device name Change the identifier (SSID) for Wireless Direct. The identifier (SSID) is the printer's name (device name) displayed on a Wi-Fi Direct compatible device. Follow the procedure below to change the identifier (SSID). ◦ To set manually 1. Press the OK button to enter the input screen. 2. Enter the identifier or printer name. 3. Confirm the inputted content and select OK.
Important • To prevent an unauthorized access, we recommend you should select the setting to display the confirmation screen. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device.
IJ Network Device Setup Utility (Windows) IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings Performing/Changing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function List of Models Which Does Not Support IPv6 Configuration via USB Connection 175
IJ Network Device Setup Utility IJ Network Device Setup Utility allows you to diagnose or repair the network status, and to perform printer settings on network.
Starting Up IJ Network Device Setup Utility Start up IJ Network Device Setup Utility as shown below. • In Windows 10, select Start > (All apps > ) > Canon Utilities > IJ Network Device Setup Utility. • In Windows 8.1 or Windows 8, select IJ Network Device Setup Utility on the Start screen to start IJ Network Device Setup Utility. If IJ Network Device Setup Utility is not displayed on the Start screen, select the Search charm and search for "IJ Network Device Setup Utility".
Diagnosing and Repairing Network Settings IJ Network Device Setup Utility diagnoses and repairs computer settings or connection between the computer and printer when a problem (e.g. cannot print from a printer on the network) occurs. Important • Some models do not support diagnosis and repair function. For details: List of Models Which Does Not Support Diagnosis and Repair Function Follow the procedure below. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3.
Performing/Changing Network Settings Canon IJ Network Device Setup Utility Screen Performing Network Settings 179
Canon IJ Network Device Setup Utility Screen Items on Canon IJ Network Device Setup Utility Screen Menus on Canon IJ Network Device Setup Utility Screen Items on Canon IJ Network Device Setup Utility Screen Toolbar Items on Canon IJ Network Device Setup Utility Screen The screen below appears when you start up IJ Network Device Setup Utility and select Printer Network Setup. Detected printers are listed on the screen and the items below are shown.
Appears after performing network setup and clicking Set to close the window. • Requires Setup Indicates the printer is required to perform Wi-Fi setup. Performing/Changing Wi-Fi Settings • Not Set Indicates the printer cannot be used on network, or IPv6 is disabled. Specify an IP address or enable IPv6 on Network Settings.... Performing/Changing Wi-Fi Settings • IP Address Overlap Indicates the IP address is duplicated to another printer.
Appears if the printer is used by IP address specified automatically. • Manual Appears if the printer is used by IP address specified manually. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. H: MAC Address Displays the MAC address of the detected printer. Note • If USB is selected from the pulldown menu on the toolbar, "-" is displayed. I: Device Name Displays the printer device name if it is registered.
D: Help menu Help Menu Items on Canon IJ Network Device Setup Utility Screen Toolbar This section describes items on Canon IJ Network Device Setup Utility Screen toolbar. A: Perform wired or Wi-Fi setup. Note • This item has the same function as Network Settings... in the Printer Settings menu. B: Redetects printers. Note • This item has the same function as Update in the View menu. C: Stops detecting printers. Note • This item has the same function as Cancel in the View menu.
Performing Network Settings Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Assigning Printer Information 184
Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Follow the procedure below to perform/change wired LAN settings. Note • For some models, you can perform network setup for a USB connected printer using IJ Network Device Setup Utility. Select USB on Switch View under the View menu to display printers for which you can perform setup. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen.
7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4 settings A: Use IPv4 address Always selected. (displayed in a gray out state) B: Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server. DHCP server functionality must be enabled on your router.
A: Use IPv6 address Select when you use the printer with IPv6 environment. B: Use Stateless Address: Select when you use an IP address assigned automatically. Use a router compatible with IPv6. Note • This setting item is not available depending on the printer you are using. C: Use Manual Address: Select this option if no DHCP server functionality is available in your setup where you use the printer, or you want to use a fixed IP address. Enter the IP address and IP address prefix length.
Performing/Changing Wi-Fi Settings Follow the procedure below to perform/change Wi-Fi settings. Important • Enable Easy wireless connect (Cableless setup) before performing printer setup. (Not required if you change the IP address.) For details, search for "NR049" on your printer's online manual and see the page shown. • If you use a printer over the Wi-Fi, we highly recommend you perform security settings for Wi-Fi network using WPA/WPA2 from the viewpoint of security.
Select Wi-Fi and click OK. 6. Enter password and click OK. The Network Settings screen appears. 7. Perform/change settings. You can switch the screen between IPv4 and IPv6. Click the tab to switch the protocol. • IPv4/IPv6 settings A: Network Type: Select the Wi-Fi mode. ◦ Infrastructure Connects the printer to the Wi-Fi with a wireless router. ◦ Direct Connects the printer to wireless communication devices (smartphone or tablet) without a wireless router.
The network name (SSID) for Wireless Direct appears while in Wireless Direct. C: Search... The Detected Wireless Routers screen is displayed to select a wireless router to connect to. For a wireless router already connected to the computer, Available is displayed on Communication Status. If you select a wireless router with Not Connected on Communication Status from the list, clicking Set displays the WPA/WPA2 or WEP setting screen for a wireless router.
Enter the IP address, subnet mask, and default gateway. • IPv6 settings Note • If you select a USB connected printer on step 4, you cannot perform IPv6 settings depending on the printer you are using. For details, see List of Models Which Does Not Support IPv6 Configuration via USB Connection. • The setting items below are available only when Infrastructure is selected for Network Type:. If Direct is selected, all items are displayed in a gray out status and you cannot perform any settings.
D: Use DHCPv6: Select when you obtain an IP address using DHCPv6. Note • This setting item is not available depending on the printer you are using. 8. Click Set.
Assigning Printer Information Follow the procedure below to assign/change printer location name or device name. The names appear on Device Name: and Location: on the Canon IJ Network Device Setup Utility screen. Note • If USB is selected from the pulldown menu on the toolbar, this setting item is not available. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
Initializing Network Settings Follow the procedure below to initializing printer network settings. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to initialize settings. Select the printer with Available displayed on Status. 5. Select Reset LAN settings on Printer Settings menu. The Confirm Printer Password screen appears.
Change Administrator Password Follow the procedure below to change the administrator password. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to change password. Select the printer with Available displayed on Status. 5. Select Change Password... on Printer Settings menu. The Change Printer Password screen appears.
Setting Criteria for Printer Search/Searching Specific Printer You can set the criteria for printer search when you start up IJ Network Device Setup Utility or update the printer search, or you can search the specific printer. Changing these settings may detect the printer you want to use if it is not detected. Note • If the printer you want to use is not detected, it may be detected by entering IP address, subnet mask, or default gateway on the operation panel and search again.
6. Click Set. Searching Specific Printer 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select Specified Searching... on Option menu. The Specified Searching screen appears. 5. Select item to specify and enter value. A: IPv4 Address Specifies the IPv4 address of the printer you want to search. B: IPv6 Address Specifies the IPv6 address of the printer you want to search.
If WEP Details Screen Appears Enter the password (WEP key) according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter items below when WEP Details screen appears. A: WEP Key: Enter the same key as the one set to the wireless router. The number of characters and character type that can be entered differ depending on the combination of the key length and key format.
If WPA/WPA2 Details Screen Appears Enter the password according to wireless router's encryption method if you change a wireless router to connect to the printer. 1. Enter password when WPA/WPA2 Details screen appears. Enter the password set to the wireless router. The password should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the wireless router password, refer to the instruction manual provided with the wireless router or contact its manufacturer.
Checking Network Status Checking Wi-Fi Network Status Displaying Computer Network Information Displaying Printer Network Information Checking Connection Status between Printer and Wireless Router Checking Network Setting Difference 200
Checking Wi-Fi Network Status Follow the procedure below to check the wireless network status (signal strength) between the printer and computer. If anything is wrong with the Wi-Fi connection, check the network status from this menu. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to check wireless network status from printer list.
7. Click OK to close screen.
Displaying Computer Network Information Follow the procedure below to display the network information of the computer which the printer selected in the Canon IJ Network Device Setup Utility screen connects to and on which IJ Network Device Setup Utility is installed. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select Computer Network Information on View menu.
Displaying Printer Network Information Follow the procedure below to display the printer network information. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer to display network information from printer list. Select the printer with Available displayed on Status. 5. Select Printer Network Information on View menu. The Confirm Printer Password screen appears.
Checking Connection Status between Printer and Wireless Router Follow the procedure below to check the wireless router information detected by the printer. Detects wireless routers around the printer and the detected ones are listed. Use this menu to make sure whether the printer is located properly. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4.
Checking Network Setting Difference If you cannot use a printer you used on the network before, compare the current network status with that when you could use the printer and check the difference. 1. Start up IJ Network Device Setup Utility. 2. Check the displayed message and select Yes. 3. Select Printer Network Setup on the displayed screen. Detected printers are listed. 4. Select printer with Unknown or Not Set displayed on Status from printer list. 5. Select Check Connection Status on View menu.
1. Click Set up the network connection via USB. Follow the displayed message to connect the printer to perform setup to the computer using a USB cable. Make sure the printer is turned on. 2. Click Yes on displayed screen. The detected printers are listed. 3. Select printer to perform setup from the printer list. Perform setup following the on-screen instructions.
IJ Network Device Setup Utility Menus Printer Settings Menu View Menu Option Menu Help Menu 208
Printer Settings Menu This section describes the items displayed on the Printer Settings menu. A: Network Settings... Performs wired or Wi-Fi settings. Performing/Changing Wired LAN Connection (Ethernet Cable) Settings Performing/Changing Wi-Fi Settings Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. B: Detailed Printer Settings... Assigns the printer device name and location name.
View Menu This section describes the items displayed on the View menu. A: Check Connection Status If you cannot use a printer you used on the network before, compare the current network status with that when you can use the printer and check the difference. Checking Network Setting Difference Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. B: Check Wireless Communication Status Check Wi-Fi communication status.
F: Switch View Switches the printer list between IPv4 printers and IPv6 printers. For some models, you can list USB connected printers. Note • Right-clicking a printer on the Canon IJ Network Device Setup Utility screen also displays this item. G: Delete from List Deletes the selected printer from the printer list temporarily. Selecting Update will detect the deleted printer if it exists on the network. H: Cancel Cancels printer search. Note • You can also cancel printer search by clicking the icon.
Option Menu This section describes the items displayed on the Option menu. A: Search Settings... Specifies criteria for printer search. Setting Criteria for Printer Search B: Specified Searching... Searches the printer by an IP address or host name.
Help Menu This section describes the items displayed on the Help menu. A: Online Manual Displays this guide. B: Cautions for Wi-Fi Connection Displays the caution message for Wi-Fi connection. C: Changing Wired LAN/Wi-Fi Connections Displays the message on changing LAN connection method (wired or wireless) for the selected printer. Note • This item is displayed in a gray out status if USB is selected from the pulldown menu on the toolbar.
List of Models Which Does Not Support Diagnosis and Repair Function The following models does not support "Diagnose and Repair" function of IJ Network Device Setup Utility.
List of Models Which Does Not Support IPv6 Configuration via USB Connection For the following models, you can perform settings only for IPv4 using IJ Network Device Setup Utility. (You cannot perform settings for IPv6.
• TR9530 series • TS3300 series • E3300 series 216
Other Network Information Technical Terms Restrictions Firewall List of Devices Which May Interfere with Wi-Fi Communication 217
Technical Terms In this section, technical terms used in the manual are explained. A B C D E F H I K L M O P R S T U W A • Ad-hoc Client computer and printer setting where wireless communication occurs on a peer-to-peer basis, i.e., all clients in with the same network name (SSID) communicate directly with each other. No wireless router is required. This printer does not support ad-hoc communication.
B • Bonjour A service to detect the connectable devices on a network automatically. C • Channel Frequency channel for wireless communication. In the infrastructure mode, the channel is automatically adjusted to match that set to the wireless router. This printer supports channels 1 to 13. (Channels 12 and 13 are not supported depending on the country or region of purchase.) Note that the number of channels that can be used for your Wi-Fi varies depending on the region or country.
F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. H • Host name A name for a computer or printer on network so that it can be recognized easily. Single-byte alphanumeric characters are used generally. I • IEEE802.11b International standard for Wi-Fi using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
K • Key Format Select either ASCII or Hex as the WEP key format. The character that can be used for the WEP key differs depending on the selected key formats. ◦ ASCII Specify with a 5 or 13-character string that can include alphanumeric and underscore "_" characters. It is case-sensitive. ◦ Hex Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f). • Key Length Length of the WEP key. Select either 64 bits or 128 bits.
P • Prefix length The number of bits on the network part of an IP address. The number of bits is 8 bit to 24 bit for IPv4, and 64 bit for IPv6. • Proxy server A server that links a LAN-connected computer to the Internet. When using a proxy server, specify the address and the port number of the proxy server. • PSK An encryption method employed by WPA/WPA2. R • Router A relay device to connect to another network.
• Subnet Mask IP address has two components, the network address and the host address. Subnet Mask used to calculate the Subnet Mask address from the IP address. A Subnet Mask is usually assigned by a wireless router or a DHCP server of the router automatically. Example: IP Address: 192.168.127.123 Subnet Mask: 255.255.255.0 Subnet Mask Address: 192.168.127.0 T • TCP/IP Suite of communications protocols used to connect hosts on the Internet or the LAN.
• Wireless Direct The printer is used as a wireless router to connect external wireless communication devices (e.g. computers, smartphones, or tablets) in an environment where no wireless router is available. You can connect up to 5 devices to the printer using Wireless Direct. • Wireless LAN A network that, instead of being connected by physical wires, is connected by a wireless technology, such as Wi-Fi.
Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Restrictions If you use a printer over the Wi-Fi, we highly recommend you perform security settings for Wi-Fi network using WPA/WPA2 from the viewpoint of security. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
List of Devices Which May Interfere with Wi-Fi Communication While using the printer via Wi-Fi, the following devices near the printer or wireless router may cause radio frequency interference and affects connection between the printer and wireless router. Radio frequency interference may cause sending print jobs or printing speed to slow down. • • • • • • Microwave oven Baby monitor Wireless mouse Wireless keyboard Wireless earphone/headphones Wireless camera (e.g.
Cannot Find Printer Connected via USB In Windows 7, if Windows update starts during detecting the printer connected via USB, or if you start detecting the printer while Windows update is in progress, it may take a while to find the printer. Wait for a while. This is not a malfunction.
Sharing the Printer on a Network (Windows) When computers are used in a network environment, documents can be printed from multiple computers that share a single printer. • Setting Up a Shared Printer This section describes how to set up the print server and the client. Note • The Windows versions of the computers connected to the network do not necessarily have to be the same.
Setting Up a Shared Printer On the print server, set up sharing of the printer driver. Then from the client, set up the connection to the print server. 1. Install the printer driver on the print server system 2. Display the Devices and Printers window Select the Control Panel -> Hardware and Sound (Hardware) -> Devices and Printers. The Devices and Printers window is displayed. 3.
Note • If the printer server is 32-bit, specify it as "xxxxxxx3.INF". If it is 64-bit, specify it as "xxxxxxx6.INF". 8. Select the printer to be used, and click Next. Note • If an error message is displayed, select the other printer. 9. Click Finish The setup on the print server system is complete. Next, set up the client systems. 6. On the client, open Explorer, and double-click the icon of the printer to be shared 7.
Restrictions on Printer Sharing These are restrictions that apply when you are using a printer in a network environment. Check the restrictions for the environment you are using. Restriction on setting up printer sharing • If "ntprint.inf" is requested when you install the driver from Add Printer, specify the file as follows: 1. Start Explorer on the print server and on the client with the different architecture, paste the following path in the address bar, and press Enter on the keyboard: %windir%\system3
Adjustments for Better Print Quality Aligning the Print Head Aligning the Print Head Manually 234
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • We recommend using the same type of paper for print head alignment as for printing. • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: two sheets of A4 or Letter-sized paper 1. Check that printer is turned on. 2. Select Maintenance on HOME screen.
5. Select Yes. The media type selection screen appears. 6. Select paper to use. 7. Load the prepared paper in the paper source specified in the message. If the paper source is the manual feed tray, load one sheet of paper at a time. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 8. Select OK. The print head alignment sheet is printed, and the print head is aligned automatically. This takes about 4 to 5 minutes.
Aligning the Print Head Manually Try aligning the print head manually after automatic print head alignment if printing results are not as expected, as when printed ruled lines are misaligned. Note • Before adjusting the print head position manually, adjust the print head position automatically. For details on adjusting the print head position automatically, see Aligning the Print Head. • We recommend using the same type of paper for print head alignment as for printing.
Note • When the automatic print head alignment has not been performed, a message will appear. In this case, select Yes, press the OK button, then perform the automatic print head alignment. The media type selection screen appears. 6. Select paper to use. 7. Load the prepared paper in the paper source specified in the message. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 8. Select OK. The print head alignment pattern will be printed. 9.
Note • Look at the pattern and pick the setting that produces the least warped vertical straight lines. A: Vertical straight lines B: Warped vertical straight lines 12. Repeat this procedure until you finish inputting a pattern number in all columns, select OK. 13. When the completion message appears, select OK.
Maintenance and Consumables Maintenance Procedure Ink Tanks Print Head Performing Maintenance Functions from Your Computer (Windows) Performing Maintenance Functions from Your Computer (macOS) Cleaning the Printer Other Maintenance 240
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. Note • Check the ink status. Checking Ink Status on the LCD • For Windows, increasing the print quality in the printer driver settings may improve the print result.
After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours.
Ink Tanks Ink Replacing Ink Tanks Checking Ink Status on the LCD 243
Ink Ink is used for various purposes other than printing. Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink. For this reason, the number of sheets that can be printed with the first ink tanks is fewer than the succeeding ink tanks.
Replacing Ink Tanks When remaining ink cautions or errors occur, the message will appear on the LCD to inform you of the error. In this state, the printer cannot print. Take appropriate action according to the message. When Error Occurred Important • Prepare a new ink tank before you start replacing one. • Replace the ink tank quickly so as not to leave the printer without an ink tank. The printer may be damaged if it is left without an ink tank, causing a problem such as clogging due to dried ink.
Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not touch the metallic parts or other parts inside the printer. • If the top cover is left open for more than 10 minutes, the print head holder moves to the right. In this case, close and reopen the top cover. 5. Take a new ink tank out of its package. Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. 6.
Important • Do not push the sides of the ink tank. If you push the sides of the ink tank, ink may splash. • Do not touch the inside of the protective cap (B) or the open ink port (C). The ink may stain your hands if you touch them. • Do not reattach the protective cap (B) once you have removed it. Discard it according to the local laws and regulations regarding disposal of consumables. 7. Remove the ink tank where the ink runs out. Push the tab (D) and lift the ink tank to remove.
Important • Do not touch other parts besides the ink tanks. • Handle the ink tank carefully to avoid staining of clothing or the surrounding area. • Discard the empty ink tank according to the local laws and regulations regarding disposal of consumables. Note • Do not remove two or more ink tanks at the same time. Be sure to replace ink tanks one by one when replacing two or more ink tanks. 8. Insert the front end of the ink tank into the print head at a slant.
10. Close the top cover. The printer will automatically start mixing the ink. Wait until the printer stops making operating noise (it takes up to about 2 minutes or less). Note • If the error message appears on the LCD after the top cover is closed, take appropriate action. When Error Occurred • When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head.
Checking Ink Status on the LCD 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, press the HOME button. 2. Select the ink status display area on the HOME screen, then press the OK button. LCD and Operation Panel 3. Check the ink status. A symbol appears in the area A if there is any information about the remaining ink level. The ink is running low. Prepare a new ink tank. Ink has run out. Replace the ink tank with a new ink tank.
Print Head Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Deep Print Head Cleaning 251
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the top feed. Loading Paper in the Top Feed 3. Select Maintenance on HOME screen.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern C or horizontal streaks in the pattern D. A: No missing lines/No horizontal streaks B: Lines are missing/Horizontal streaks are present 2. Select the pattern that is closer to the printed nozzle check pattern on the confirmation screen.
For B (lines are missing or horizontal streaks are present) in the pattern C or pattern D, or in both patterns: The cleaning is required. Select Also B, then select Yes on the cleaning confirmation screen. Select an ink group containing missing lines or horizontal streaks to perform cleaning. Cleaning the Print Head Note • Because CO ink is colorless, its pattern is printed over the black pattern. Check for horizontal streaks (E) in the dark gray bands of the pattern.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the top feed. Loading Paper in the Top Feed 3.
• All colors • Pattern 1: PBK / GY / C / PC / MBK • Pattern 2: M / Y / PM / R / CO The confirmation screen will appear. 7. Select Yes. The printer starts cleaning the print head. Do not perform any other operations until the printer completes the cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 8. Select Yes. The nozzle check pattern will be printed. 9. Examine the nozzle check pattern.
Deep Print Head Cleaning If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Check that printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the top feed. Loading Paper in the Top Feed 3.
• All colors • Pattern 1: PBK / GY / C / PC / MBK • Pattern 2: M / Y / PM / R / CO The confirmation screen will appear. 7. Select Yes. The printer starts cleaning the print head deeply. Do not perform any other operations until the printer completes the deep cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 8. Select Yes. The nozzle check pattern will be printed. 9. When the completion message appears, select OK. 10.
Performing Maintenance Functions from Your Computer (Windows) Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) Cleaning the Print Heads Printing a Nozzle Check Pattern Canon IJ Printer Assistant Tool Description 259
Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) Canon IJ Printer Assistant Tool is an application software to perform printer maintenance or change the settings of the printer. When printer driver is installed, Canon IJ Printer Assistant Tool is also installed. To install only Canon IJ Printer Assistant Tool, access the Canon web site and download the software. Note • For details on installing the printer driver, see "Installing the Printer Driver.
Reducing the Printer Noise Changing the Printer Operation Mode 261
Cleaning the Print Heads The print head Cleaning function allows you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Cleaning 1. Open Canon IJ Printer Assistant Tool 2. Click Cleaning When the Print Head Cleaning dialog box opens, select the ink group for which Cleaning is to be performed.
2. Click Deep Cleaning When the Deep Cleaning dialog box opens, select the ink group for which Deep Cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing Deep Cleaning. 3. Perform Deep Cleaning Check that the printer is on and then click Start. Click OK when the confirmation message appears. Print head Deep Cleaning starts. 4. Complete Deep Cleaning Click OK when the confirmation message is displayed. The Nozzle Check dialog box will open. 5.
Printing a Nozzle Check Pattern The Nozzle Check function allows you to check whether the print head is working properly by printing a Nozzle Check pattern. Print the pattern if printing results are not satisfactory, or if a specific color fails to print. Nozzle Check 1. Open Canon IJ Printer Assistant Tool 2. Click Nozzle Check The Nozzle Check dialog box opens. Click Initial Check Items to display the items that you need to check before printing the Nozzle Check pattern. 3.
Canon IJ Printer Assistant Tool Description The Canon IJ Printer Assistant Tool allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head Cleaning. The print head Cleaning function allows you to clear up clogged print head nozzles. Perform print head Cleaning if printing results are not satisfactory or if a specific color fails to print, even though there is enough ink. Deep Cleaning Performs Deep Cleaning.
Ink Group When you click Cleaning or Deep Cleaning, the Ink Group window is displayed. Selects the ink group that you want to clean the print head for. Click Initial Check Items to display the items that you need to check before you perform Cleaning or Deep Cleaning. Nozzle Check Prints a Nozzle Check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a Nozzle Check pattern, and check whether the print head is working properly.
Auto Power Opens the Auto Power Settings dialog box. Specify settings for operating the printer power automatically. Perform this function if you want to change the auto power settings. Note • If the printer is off or if communication between the printer and the computer is disabled, an error message may appear because the computer cannot collect the printer status. If this happens, click OK to display the most recent settings specified on your computer. Quiet Settings Opens the Quiet Settings dialog box.
Initial Check Items (Nozzle Check) Before running Nozzle Check, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank. • Check that you push in the ink tank completely until you hear a clicking sound. • If an orange tape is adhered to the ink tank, peel it off completely. Any remaining tape will hinder ink output. • Check that the ink tanks are installed in their correct positions.
• Quiet Mode is not applied to operations (direct print, etc.) performed directly from the printer even during times set for Use quiet mode during specified hours. Custom Settings dialog box When you click Custom Settings, the Custom Settings dialog box is displayed. If necessary, switch between various modes of printer operation.
Changing the Printer Operation Mode 270
Cleaning the Printer Cleaning Exterior Surfaces Cleaning Paper Feed Rollers Cleaning Inside the Printer (Bottom Plate Cleaning) 271
Cleaning Exterior Surfaces Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Cleaning Paper Feed Rollers If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary. You need to prepare: For the top feed: three sheets of A4 or Letter size plain paper For the manual feed tray: a single sheet of A4 or Letter size plain paper 1. Check that printer is turned on. 2. Select Maintenance on HOME screen.
7. Remove any paper in top feed and press OK button. The paper feed roller will rotate as it is cleaned without paper. When the paper feed roller stops rotating, the cleaning is complete. 8. Follow the message to load A4 or Letter size plain paper in the paper source you selected in step 5. Load three sheets of paper in the top feed or a single sheet of paper in the manual feed tray. Loading Paper in the Top Feed Loading Paper in the Manual Feed Tray 9. Select OK. The printer starts cleaning.
2. Check message and select OK. 3. Remove any paper in top feed and press OK button. 4. Press ON button. 5. Make sure ON lamp is turned off and wipe paper feed roller with damp cloth. Wipe the paper feed roller (A) in the top feed with a moistened cloth or other materials. Do not touch the paper feed roller with your fingers, wipe it as rotating the shaft (B) with your fingers. Note • If the shaft is not rotated, turn off the printer and turn it on again. 6. After wiping with damp cloth, press ON button.
Energy saving settings From the computer Managing the Printer Power (Windows) Managing the Printer Power (macOS) If the problem is not resolved after cleaning the paper feed roller, contact your nearest Canon service center to request a repair.
Cleaning Inside the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Check that printer is turned on. 2. Select Maintenance on HOME screen. LCD and Operation Panel The Maintenance screen will appear. 3. Select Bottom Plate Cleaning.
8. Select OK. The paper cleans the inside of the printer as it feeds through the printer. Check the folded parts of the ejected paper. If they are smudged with ink, perform Bottom Plate Cleaning again. 9. When the completion message appears, select OK. Note • When performing Bottom Plate Cleaning again, be sure to use a new piece of paper. If the problem is not resolved after performing cleaning again, the protrusions inside the printer may be stained.
Other Maintenance Transporting Your Printer 279
Transporting Your Printer When relocating the printer for changing your living place or repairing it, make sure of the following. Important • Pack the printer in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying.
Specifications Specifications Print Area 281
Specifications General Specifications Interface USB Port: Hi-Speed USB * Network Port: Wired LAN: 100BASE-TX / 10BASE-T Wi-Fi: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a * A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1. USB and the network can be used at the same time. Wi-Fi and wired LAN cannot be used at the same time.
Network Specifications Communication protocol SNMP, HTTP, TCP/IP (IPv4/IPv6) Wired LAN Supported Standards: IEEE802.3u (100BASE-TX) / IEEE802.3 (10BASE-T) Transfer speed: 10 Mbps/100 Mbps (auto switching) Security: IEEE802.1X (EAP-TLS/EAP-TTLS/PEAP) Wi-Fi Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b / IEEE802.11a Frequency bandwidth: 2.4 GHz / 5 GHz Channel: 2.4 GHz: 1-11 or 1-13 5 GHz: W52, W53, W56, W58 * Wireless Direct cannot be used in the 5GHz band.
macOS Operating System OS X 10.11.6, macOS 10.12 - macOS 10.15 Hard Disk Space 1.5 GB or more Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Other Supported OS iOS, Android Some functions may not be available with the supported OS. Refer to the Canon web site for details.
Print Area Print Area Standard Sizes Sizes for 0.98 in.
Print Area To maintain print quality, the printer leaves a margin around the edges of paper. The printable area is inside this margin. Printable area : You can print in this area. Note • By selecting Borderless Printing option, you can make prints with no margins. • When performing Borderless Printing, slight cropping may occur at the edges since the printed image is enlarged to fill the whole page.
• Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom edges of the paper or cause these parts to become smudged.
Standard Sizes Size Print Area (width x height) Letter 8.00 x 10.69 in. (203.2 x 271.4 mm) Legal 8.00 x 13.69 in. (203.2 x 347.6 mm) 11" x 17" (28 x 43 cm) 10.73 x 16.69 in. (272.6 x 423.8 mm) A5 5.56 x 7.95 in. (141.2 x 202.0 mm) A4 8.00 x 11.38 in. (203.2 x 289.0 mm) A3 11.43 x 16.22 in. (290.2 x 412.0 mm) A3+ 12.69 x 18.70 in. (322.2 x 475.0 mm) B5 6.90 x 9.80 in. (175.2 x 249.0 mm) B4 9.85 x 14.02 in. (250.2 x 356.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 in. (94.8 x 144.
Square 5" x 5" 13 x 13 cm A: 0.24 in. (6.0 mm) B: 0.24 in. (6.0 mm) C: 0.24 in. (6.0 mm) D: 0.24 in. (6.0 mm) Other than Letter, Legal or Square 5" x 5" 13 x 13 cm A: 0.12 in. (3.0 mm) B: 0.20 in. (5.0 mm) C: 0.13 in. (3.4 mm) D: 0.13 in. (3.
Sizes for 0.98 in. (25 mm) Margin Paper When art paper with 0.98 in. (25 mm) margins is selected, the printer is restricted from printing in the top and bottom 0.98 in. (25 mm) of the paper. We therefore recommend checking the printing area in the preview screen before printing. If the print head is rubbing against the top and bottom edges of the paper, causing smudging, you can avoid this by using 0.98 in. (25 mm) margin paper.
C: 0.25 in. (6.4 mm) D: 0.25 in. (6.3 mm) Other than Letter A: 0.98 in. (25.0 mm) B: 0.98 in. (25.0 mm) C: 0.13 in. (3.4 mm) D: 0.13 in. (3.
Printable Discs The printing area of the printable disc is from 0.67 in. (17 mm) of the internal diameter to 0.04 in. (1 mm) from the external diameter of the printing surface. Printable area A: 0.67 in. (17.0 mm) B: 0.04 in. (1.
Safety Safety Precautions Regulatory Information WEEE (EU&EEA) When Repairing, Lending, or Disposing of the Printer Legal Restrictions on Printing 293
Safety Precautions Safety Precautions • This manual contains important notices and safety precautions about your printer. Do not use the printer in ways other than described in the accompanying manuals, as this may result in fire, electric shock or other unexpected accidents. Safety standard marks and declarations are only valid for the supported voltages and frequencies in the applicable countries or regions. Warning • Users with cardiac pacemakers: This product emits a low-level magnetic flux.
• In case ink gets in contact with eyes, rinse with water immediately. In case ink gets in contact with skin, wash with soap and water immediately. If irritation to eyes or skin persists, obtain medical advice immediately. General Notices Choosing a Location Refer to "Specifications" in the Online manual for details on operating environment. • Do not install the printer in a location that is unstable or subject to excessive vibration.
Regulatory Information Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10511 (Contains FCC Approved WLAN Module K30374) This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Users in Australia 5150 - 5350MHz band is indoor use only. In Australia, use on channels 120-128 are prohibited in 5GHz Wireless LAN band. Users in New Zealand 5150 - 5250MHz band is indoor use only.
WEEE (EU&EEA) Only for European Union and EEA (Norway, Iceland and Liechtenstein) These symbols indicate that this product is not to be disposed of with your household waste, according to the WEEE Directive (2012/19/EU), the Battery Directive (2006/66/EC) and/or national legislation implementing those Directives.
Entsorgungsunternehmen oder besuchen Sie www.canon-europe.com/weee, oder www.canoneurope.com/battery. Union Européenne, Norvège, Islande et Liechtenstein uniquement. Ces symboles indiquent que ce produit ne doit pas être mis au rebut avec les ordures ménagères, comme le spécifient la Directive européenne DEEE (2012/19/UE), la Directive européenne relative à l'élimination des piles et des accumulateurs usagés (2006/66/CE) et les lois en vigueur dans votre pays appliquant ces directives.
afvaldienst, officiële dienst voor klein chemisch afval of afvalstortplaats, of kunt u terecht op www.canoneurope.com/weee, of www.canon-europe.com/battery. Sólo para la Unión Europea y el Área Económica Europea (Noruega, Islandia y Liechtenstein) Estos iconos indican que este producto no debe desecharse con los residuos domésticos de acuerdo con la Directiva sobre RAEE (2012/19/UE) y la Directiva sobre Pilas y Acumuladores (2006/66/CE) y/o la legislación nacional.
acumuladors usats sense cap càrrec. El preu de venda de les bateries i els acumuladors inclou el cost de la gestió ambiental dels residus i no es necessari mostrar l’import d’aquest cost en aquest fullet o en la factura que es lliuri a l’usuari final. Per a més informació sobre el reciclatge d’aquest producte, contacteu amb l’oficina municipal, les autoritats encarregades dels residus, el pla de residus homologat o el servei de recollida d’escombraries domèstiques de la vostra localitat o visiteu www.
equipamentos do tipo EEE. A sua cooperação no tratamento correto deste produto irá contribuir para a utilização mais eficaz dos recursos naturais. Para obter mais informações acerca de como reciclar este produto, por favor contacte as suas autoridades locais responsáveis pela matéria, serviço de recolha aprovado para pilhas e baterias ou serviço de recolha de resíduos sólidos domésticos da sua municipalidade, ou visite www.canon-europe.com/weee, ou www.canon-europe.com/battery.
γενικά συνδέονται με τον ΗΗΕ. Η συνεργασία σας για τη σωστή απόρριψη αυτού του προϊόντος θα συμβάλει στην αποτελεσματική χρήση των φυσικών πόρων. Για περισσότερες πληροφορίες σχετικά με ανακύκλωση αυτού του προϊόντος, επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το εγκεκριμένο σχήμα ή την υπηρεσία απόρριψης οικιακών αποβλήτων ή επισκεφθείτε τη διεύθυνση www.canon-europe.com/weee ή www.canon-europe.com/battery.
Endast för Europeiska unionen och EES (Norge, Island och Liechtenstein) De här symbolerna visar att produkten inte får sorteras och slängas som hushållsavfall enligt WEEEdirektivet (2012/19/EU), batteridirektivet (2006/66/EG) och/eller nationell lagstiftning som implementerar dessa direktiv.
Csak az Európai Unió és az EGT (Norvégia, Izland és Liechtenstein) országaiban Ezek a szimbólumok azt jelzik, hogy a termék hulladékkezelése a háztartási hulladéktól különválasztva, az elektromos és elektronikus berendezések hulladékairól (WEEE) szóló (2012/19/EU) irányelvnek és az elemekről és akkumulátorokról, valamint a hulladék elemekről és akkumulátorokról szóló (2006/66/EK) irányelvnek megfelelően és/vagy ezen irányelveknek megfelelő helyi előírások szerint történik.
Platí len pre štáty Európskej únie a EHP (Nórsko, Island a Lichtenštajnsko) Tieto symboly označujú, že podľa Smernice o odpade z elektrických a elektronických zariadení (OEEZ) 2012/19/EÚ, Smernice o batériách (2006/66/ES) a podľa platnej legislatívy Slovenskej republiky sa tento produkt nesmie likvidovať spolu s komunálnym odpadom.
Tikai Eiropas Savienībai un EEZ (Norvēģijai, Islandei un Lihtenšteinai) Šie simboli norāda, ka atbilstoši ES Direktīvai (2012/19/ES) par elektrisko un elektronisko iekārtu atkritumiem (EEIA), Direktīvai (2006/66/EK) par baterijām un akumulatoriem, un akumulatoru atkritumiem, ar ko atceļ Direktīvu 91/157/EEK, un vietējiem tiesību aktiem šo izstrādājumu nedrīkst izmest kopā ar sadzīves atkritumiem.
Samo za Evropsko unijo in EGP (Norveška, Islandija in Lihtenštajn) Ti simboli pomenijo, da tega izdelka skladno z Direktivo OEEO (2012/19/EU), Direktivo 2006/66/ES in/ali nacionalno zakonodajo, ki uvaja ti direktivi, ne smete odlagati z nesortiranimi gospodinjskimi odpadki.
Doar pentru Uniunea Europeană şi EEA (Norvegia, Islanda şi Liechtenstein) Aceste simboluri indică faptul că acest produs nu trebuie aruncat împreună cu deşeurile menajere, în conformitate cu Directiva DEEE (2012/19/UE), Directiva referitoare la baterii (2006/66/CE) şi/sau legile dvs. naţionale ce implementează aceste Directive.
Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima.
When Repairing, Lending, or Disposing of the Printer If you have entered personal data, passwords and/or other security settings on the printer, such information may be stored in the printer. When sending the printer for repair, lending or transferring the printer to another person, or disposing of the printer, please be sure to follow the steps below in order to delete such information and prevent third parties from accessing it.
Legal Restrictions on Printing Printing or modifying printed copies of the following may be punishable under law. This list is non-exhaustive. When in doubt, check with a local legal representative.
Screenshots in This Manual For Windows: The screenshots used in this manual are the screens that appear when the operating system Windows 10 is used. For macOS: The screenshots used in this manual are the screens that appear when the operating system macOS Mojave 10.14 is used.
Basic Printing Workflow Printing Photos from a Computer (Windows) Printing Photos from a Computer (macOS) 314
Printing Photos from a Computer (Windows) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the top feed. 2. Open the paper output tray (B) gently. 3. Open the output tray extension (C), then pull out the paper output support (D). 4. Open the feed slot cover (E).
5. Slide right paper guide (F) to open both paper guides and load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU. 6. Slide right paper guide (F) to align both paper guides with both sides of the paper stack. 7. Close feed slot cover gently. The paper information registration screen for the top feed is displayed on the LCD. 8. Select the size and type of paper loaded in the top feed at Page size and Type, select Register, then press the OK button.
9. Select Print from the software application's menu. In general, select Print on the File menu to open the Print dialog box. 10. Select your model name and click Preferences (or Properties). The printer driver setup window appears. Note • Depending on software application you use, command names or menu names may vary and there may be more steps. For details, refer to the user's manual of your software application. 11. Select a frequently used profile.
13. After completing the setup, click OK, then execute print. Note • The printer driver setup window enables you to specify various settings for printing. Printing from Application Software (Windows Printer Driver) • For printing on long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), make sure enough ink remains.
Printing Photos from a Computer (macOS) This section describes how to print photos with a software application on your computer. 1. Open the paper support (A) of the top feed. 2. Open the paper output tray (B) gently. 3. Open the output tray extension (C), then pull out the paper output support (D). 4. Open the feed slot cover (E).
5. Slide right paper guide (F) to open both paper guides and load the paper in the center of the top feed WITH THE PRINT SIDE FACING YOU. 6. Slide right paper guide (F) to align both paper guides with both sides of the paper stack. 7. Close feed slot cover gently. The paper information registration screen for the top feed is displayed on the LCD. 8. Select the size and type of paper loaded in the top feed at Page size and Type, select Register, then press the OK button.
9. Select Print from the software application's menu. In general, select Print... from the File menu to open the Print dialog. Note • For details on the operations of software application you use, refer to the user's manual of your software application. 10. Select your model from the Printer list. Click Show Details to switch the Setup window to the detailed display. 11. Select the paper size. For Paper Size, select the paper size to be used.
12. Select Quality & Media from the pop-up menu. 13. Select the media type. For Media Type, select the same paper type loaded in the printer. 14. Select the paper source. Select Top Feed at Paper Source.
15. After completing the setup, click Print, then execute print. Note • The Print dialog of the printer driver enables you to specify various settings for printing. Printing from Application Software (macOS Printer Driver) • For printing on long-length paper (paper that the length is up to 39.00 in. (990.6 mm)), make sure enough ink remains.
Enhanced Printing Options Printing from Your Computer Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basics Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Duplex Printing Printing on Postcards Ch
Interpreting the ICC Profile Adjusting Tone Adjusting Color Balance Adjusting Brightness Adjusting Contrast Printing from Application Software (macOS Printer Driver) Basic Printing Setup Basics Paper Settings on the Printer Driver and the Printer (Media Type) Paper Settings on the Printer Driver and the Printer (Paper Size) Various Printing Methods Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Printing on Postcards Changing the Clear Coat
Printing Using a Web Service Printing with Google Cloud Print Getting Google Account Registering Printer with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Deleting Printer from Google Cloud Print Printing Using AirPrint Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from iOS Device (AirPrint) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link Printing from Smartphone/Tablet (Android) Printing with Google Cloud Print Using
Printing from Your Computer Printing from Application Software (Windows Printer Driver) Printing from Application Software (macOS Printer Driver) Printing Using a Web Service 327
Printing from Application Software (Windows Printer Driver) Basic Printing Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data 328
Basic Printing Setup This section describes settings on the Quick Setup tab used for basic printing. 1. Check that printer is turned on 2. Load paper in printer 3. Open printer driver's setup screen 4. Select frequently used settings On the Quick Setup tab, use Commonly Used Settings to select from predefined print settings. When you select a print setting, the settings for Additional Features, Media Type, and Printer Paper Size automatically switch to the predefined values. 5.
Important • The print quality selections will differ depending on which print setting you select. 6. Select paper source Select Manual Feed or Top Feed that matches your purpose for Paper Source. Important • The paper source settings that can be selected may differ depending on the paper type and size. 7.
The printer will now print using these settings. Important • If you are performing large-format printing, make sure that the ink tank has plenty of remaining ink. • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well. • To register the current settings as a new preset, click Save... under Commonly Used Settings.
Paper Settings on the Printer Driver and the Printer (Media Type) When you use this printer, selecting a media type and paper size that matches the print purpose will help you achieve the best print results. Depending on the media type you are using, specify the media type settings on the printer's operation panel or the printer driver as described below. Canon genuine papers (Document Printing) Media Type in the printer driver Media name
Photo Paper (Approximately 0.3mm to less than 0.6mm) Heavyweight Photo Paper *2 Heavy Photo Paper Baryta Photo Paper *3 Baryta Photo Paper Baryta PhotoPaper Art Paper (Approximately 0.1mm to less than Heavyweight Fine Art Paper *2 0.3mm) Heavy Art Paper Art Paper (Approximately 0.3mm to less than Extra Heavyweight Fine Art Paper 0.
Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Paper information registered on the printer Letter 8.5"x11" 22x28cm Letter Legal 8.5"x14" 22x36cm Legal 11"x17" 279.4x431.
A3+ (Margin 25) A3+ 210x594mm (Margin 25) 210x594mm Hagaki 100x148mm Hagaki Hagaki 2 200x148mm Hagaki 2 Custom Size Others 335
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Perform Borderless Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Duplex Printing Printing on Postcards Changing the Clear Coating Settings Setting Paper Dimensions (Custom Size) Setting the Stapling Margin Fit-to-Page Printing Booklet Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Switching the Paper Source to Match the
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Setting the Number of Copies and Printing Order You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3. Specify the print order Check the Print from Last Page check box when you want to print from the last page in order, and uncheck the check box when you want to print from the first page.
• Print from Last Page: /Collate: • Print from Last Page: /Collate: 4. Click OK When you perform print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Perform Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing. You can also set borderless printing in Additional Features on the Quick Setup tab.
Click OK when the confirmation message appears. When a message prompting you to change the media type appears, select a media type from the list and click OK. 3. Check the paper size Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider.
When you are not satisfied with the result of borderless printing, reduce the amount of extension. The extension amount decreases as the Amount of Extension slider is moved to the left. Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
Scaled Printing 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4. Set the scaling rate by using one of the following methods: • Select a Printer Paper Size When the printer paper size is smaller than the Page Size, the page image will be reduced.
• Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you perform print, the document will be printed with the specified scale. Important • When the application software which you used to create the original has the scaled printing function, configure the settings on your application software. You do not need to configure the same setting in the printer driver.
Note • Selecting Scaled changes the printable area of the document.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver. 3. Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list. 4.
Page Layout To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you perform print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. Setting Tiling/Poster Printing 1. Open the printer driver setup window 2. Set tiling/poster printing Select Tiling/Poster from the Page Layout list on the Page Setup tab.
4. Set the number of image divisions and the pages to be printed If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
In the settings preview on the left of the Page Setup tab, click the pages that do not need to be printed. The pages that were clicked are deleted, and only the pages to be printed are displayed. Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you perform print, only specified pages will be printed.
Duplex Printing When Business Document or Paper Saving is selected for Commonly Used Settings on the Quick Setup tab, duplex printing can also be set by using Additional Features. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab. 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4.
6. Complete the setup Click OK on the Page Setup tab. When you perform print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side. Important • When a media type other than Plain Paper is selected from Media Type on the Main tab, Duplex Printing (Manual) appears grayed out and is unavailable.
Printing on Postcards 1. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4. Select the media type For Media Type, select Hagaki A, Ink Jet Hagaki, or Hagaki. Important • This printer cannot print on postcards that have photos or stickers attached. • You will get cleaner printing if you print the message side first and then print the address side.
Important • If you want to display a guide message when performing postcard printing, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting. To hide these guide messages, select the Do not show this message again check box. • When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing.
Changing the Clear Coating Settings When you perform clear coating, the printer applies chroma optimizer (CO) ink onto the printing surface and allows you to adjust the glossiness. 1. Open the printer driver setup window 2. Select the manual color adjustment On the Main tab, select Manual for Color/Intensity, and click Set.... The Manual Color Adjustment dialog box opens. 3.
Auto The printer automatically sets the areas to be clear-coated and whether clear coating is to be performed. It may be possible to reduce the ink consumption of the chroma optimizer (CO) or to accelerate the print speed. Overall The printer clear-coats the entire print area. If selecting Auto produced unsatisfactory clear coating effects, selecting Overall may improve the results. Important • On the Quick Setup or Main tab, look at Media Type.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." You can also set a custom size in Printer Paper Size on the Quick Setup tab. 1. Open the printer driver setup window 2. Select the paper size Select Custom... for Page Size on the Page Setup tab. The Custom Paper Size dialog box opens. 3.
Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values. Note • Printing may be disabled depending on the size of the specified user-defined media.
Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. When you want to change the setting, select from the list. 3. Set the margin width If necessary, click Specify Margin...
4. Complete the setup Click OK on the Page Setup tab. When you perform print, the data is printed with the specified staple side and margin width. Important • Stapling Side and Specify Margin... appear grayed out and are unavailable when: • Borderless, Tiling/Poster, or Booklet is selected for Page Layout • Scaled is selected for Page Layout (When Duplex Printing (Manual) is also selected, only Stapling Side can be specified.
Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
The current settings are displayed in the settings preview on the left side of the printer driver. 5. Click OK When you perform print, the document will be enlarged or reduced to fit to the page size.
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. 1. Open the printer driver setup window 2. Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the window. 3.
Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width. The specified width from the center of the sheet becomes the margin width for one page. Page Border To print a page border around each document page, check the check box. 5. Complete the setup Click OK on the Page Setup tab. When you perform print, the document will be printed on one side of a sheet of paper.
Stamp/Background Printing Stamp or Background may be unavailable when certain operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data. Printing a Stamp "CONFIDENTIAL," "IMPORTANT," and other stamps that are used often in companies are pre-registered. 1. Open the printer driver setup window 2.
Note • The stamp is given priority because the stamp is printed over the document data in the sections where the stamp and the document data overlap. When this check box is unchecked, the stamp is printed behind the document data and may be hidden in the overlapping sections depending on the application software used. Stamp first page only To print the stamp only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab.
Note • The stamp and background are not printed on blank sheets inserted with the Insert blank page function of booklet printing.
Registering a Stamp This feature may be unavailable when certain operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. Registering a New Stamp 1. Open the printer driver setup window 2. Click Stamp/Background... on the Page Setup tab The Stamp/Background dialog box opens. 3. Click Define Stamp... The Stamp Settings dialog box opens. 4.
◦ For Date/Time/User Name, the creation date/time and user name of the printed object are displayed in Stamp Text. If necessary, change the settings of TrueType Font, Style, Size, and Outline. You can select the color of the stamp by clicking Select Color.... Important • Stamp Text appears grayed out and is unavailable when Date/Time/User Name is selected. • Placement tab Select the stamp position from the Position list.
5. Complete the setup The registered title appears in the Stamps list. Deleting an Unnecessary Stamp 1. Click Define Stamp... in the Stamp/Background dialog box The Stamp Settings dialog box opens. 2. Select the stamp to be deleted Select the title of the stamp you want to delete from the Stamps list on the Save settings tab. Then click Delete. Click OK when the confirmation message appears.
Registering Image Data to be Used as a Background This feature may be unavailable when certain operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background. An unnecessary background can be deleted. Registering New Background 1. Open the printer driver setup window 2. Click Stamp/Background... on the Page Setup tab The Stamp/Background dialog box opens. 3. Click Select Background..
Intensity Set the intensity of the background image data with the Intensity slider. Moving the slider to the right darkens the background, and moving the slider to the left lightens the background. To print the background at the original bitmap intensity, move the slider to the rightmost position. 6. Save the background Click the Save settings tab and enter a title in the Title box, and then click Save. Click OK when the confirmation message appears.
Select the title of the background you want to delete from the Backgrounds list on the Save settings tab, and then click Delete. Click OK when the confirmation message appears.
Switching the Paper Source to Match the Purpose In this printer, there are two paper sources, a manual feed tray and a top feed. You can facilitate printing by selecting a paper source setting that matches your media type or purpose. The procedure for setting paper source is as follows: You can also set the paper source on the Quick Setup tab. 1. Open the printer driver setup window 2. Select the media type Select the type of paper loaded in the printer from the Media Type list on the Main tab. 3.
Important • When Heavyweight Photo Paper, Baryta Photo Paper, Premium Fine Art Smooth, Premium Fine Art Rough, Photo Paper Pro Premium Matte A, Extra Heavyweight Fine Art Paper, or Highest Density Fine Art Paper is selected for Media Type on the Main tab, paper cannot be supplied from the top feed. 4. Click OK When you perform print, the printer uses the specified paper source to print the data.
Displaying the Print Results before Printing You can display and check the print result before printing. You can also set the print results display on the Quick Setup tab. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3. Click OK When you perform print, the Canon IJ Preview opens and displays the print results.
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjusting Tone Adjusting Color Balance Adjusting Brightness Adjusting Contrast 377
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set.... The Custom dialog box opens. 3. Setting the print quality level Drag the slider bar to select the print quality level and click OK. 4. Complete the setup Click OK on the Main tab. When you perform print, the image data is printed with the selected print quality level.
Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Contrast 379
Printing a Color Document in Monochrome You can also set a black and white photo print in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set black and white photo printing Check the Black and White Photo Print check box on the Main tab. 3. Click OK When you perform print, the document is converted to grayscale data. It allows you to print the color document in monochrome.
Note • During Black and White Photo Print, inks other than black ink may be used as well.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, when data is printed, the printer driver automatically adjusts the colors. When you want to print by using the color space of the image data effectively, select ICM. When you want to use an application software to specify a printing ICC profile, select None.
Driver Matching The driver will perform necessary adjustments during printing. For information about driver matching, see "Adjusting Colors with the Printer Driver." ICM Adjusts the colors by using an ICC profile when printing. Specify the input profile, printer profile, and rendering intent to be used. None The printer driver does not perform color correction.
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver To use driver matching when printing, turn on the printer driver's color correction function. Driver matching accurately applies the characteristics of data displayed on the monitor and allows you to obtain print results of impressions that are close to those displayed on the monitor.
4. Set the other items If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness and Contrast settings, and then click OK. 5. Complete the setup Click OK on the Main tab. When you perform print, the printer driver adjusts the colors when printing the data.
Printing with ICC Profiles When the image data has a specified input ICC profile, you can print by using the color space of the data effectively. The printer driver setting procedure varies depending on the application software used to print.
If necessary, click Color Adjustment tab, and adjust the color balance (Cyan, Magenta, Yellow) and adjust Brightness and Contrast settings, and then click OK. 5. Complete the setup Click OK on the Main tab. When you perform print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print When you print from application software that cannot identity input ICC profiles or does not allow you to specify one, the data color space is printed as sRGB. 1.
Select Printer Profile. • To set the printer profile automatically: Select Auto. • To set the printer profile manually: Select a printer profile that matches the media type to be used. 6. Select the rendering intent Select the coloring adjustment method in Rendering Intent. • Saturation This method reproduces images even more vividly than the Perceptual method. • Perceptual This function effectively prints the color space that the printer can reproduce.
8. Complete the setup Click OK on the Main tab. When you perform print, the printer uses the color space of the image data.
Interpreting the ICC Profile When you need to specify an ICC profile for this printer, specify the ICC profile of the print output media. The ICC profiles installed for this printer appear as follows.
Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool Tone is selected Black and White is selected Warm Tone is selected 1. Open the printer driver setup window 2.
Select Manual for Color/Intensity, and click Set.... The Manual Color Adjustment dialog box opens. 5. Adjusting monochrome tones From the Tone pull-down menu, specify any of the following items. Cool Tone This item adjusts color tones to cool shades of gray (cool black). When you select this item, a value of -30 is entered for X, and a value of 0 for Y. Black and White This item adjusts color tones to neutral shades of gray. When you select this item, a value of 0 is entered for X, and a value of 0 for Y.
The value is also linked to the horizontal and vertical sliders. When you enter values, set values in the range of -100 to 100 for X, and -50 to 50 for Y. The selected value will be shown in the preview on the left side. After adjusting the tones, click OK. 6. Complete the setup Click OK on the Main tab. When you perform print, the color document is converted to grayscale data with adjusted tones. It allows you to print the color document in monochrome.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
3. Adjust color balance There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Adjusting Brightness You can brighten or darken the colors of the overall image data during printing. The following sample shows the case when light colors are darkened when the image data is printed. No adjustment Darken light colors You can also set brightness on the Quick Setup tab by choosing Standard or Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 1. Open the printer driver setup window 2.
After adjusting the brightness, click OK. 4. Complete the setup Click OK on the Main tab. When you perform print, the data is printed at the adjusted brightness.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast. No adjustment Adjust the contrast You can also set contrast on the Quick Setup tab by choosing Color/Intensity Manual Adjustment under Additional Features. 1.
You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver. After adjusting the contrast, click OK. 4. Complete the setup Click OK on the Main tab. When you perform print, the image is printed with the adjusted contrast.
Printing Using a Web Service Printing with Google Cloud Print 401
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Step3 Printing from Computer or Smartphone with Google Cloud Print Important • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply.
Getting Google Account To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Note • If you already have Google account, register the printer to Google Cloud Print. Registering Printer with Google Cloud Print 1. Obtain Google account. Access to Google Cloud Print with the web browser on the computer or the mobile device and register the required information. * The screen above may change without prior notice. 2.
Registering Printer with Google Cloud Print The printer can be registered to Google Cloud Print with the following two methods. Registration Using Google Chrome Registration Using Printer Important • If you have not gotten Google account, get it. Getting Google Account • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print • Internet connection with the printer is required to register the printer to Google Cloud Print and to delete it.
10. Printing from Computer or Smartphone with Google Cloud Print. Registration Using Printer 1. Check that printer is turned on. Power Supply 2. Select Various settings on HOME screen and press the OK button. LCD and Operation Panel 3. Use the buttons to select Web service setup and press the OK button. 4. Select Web service connection setup > Google Cloud Print setup > Register with Google Cloud Print.
Important • Accessing to printed URL and performing the authentication process have to be carried out quickly. • If you exceed time limit of the authentication process, an error message is displayed on the printer's LCD. Select OK. When the confirmation message to print the authentication URL is displayed, try again from step 8. Note • Perform the authentication process with your Google account which you have gotten in advance. 11.
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance. You can print with Google Cloud Print with the following two methods. • Printing via internet Internet connection with the printer is required.
Power Supply Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Start Google Chrome browser on your computer. 3. Select Sign in to Chrome from either your name or (user icon) in top right of screen. 4. Log in to your Google account. 5. Select Print... from (Customize and control Google Chrome menu). 6. Select Change... next Destination. 7.
8. Select Print. When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically. When you want to print from Google Cloud Print immediately When the printer cannot receive the print data automatically, or you want to start printing immediately, you can check whether there is a print job on the Google Cloud Print and start printing manually. Follow the steps below. 1. Check that printer is turned on. Power Supply 2.
Note • If the printer's Auto Power On function is enabled, the printer is turned on automatically when it receives the print data. 2. Start Google Chrome browser on your computer. 3. Select Sign in to Chrome from either your name or (user icon) in top right of screen. 4. Log in to your Google account. 5. Select Print... from (Customize and control Google Chrome menu). 6. Select Change... next Destination. 7. Select your model name in local destinations. 8. Select Print.
When the preparation for printing with Google Cloud Print is complete, the printer receives the print data and prints it automatically.
Deleting Printer from Google Cloud Print If the printer's owner changes or if you want to re-register the printer, delete it from Google Cloud Print by following the steps below. The printer can be deleted from Google Cloud Print with the following two methods. Deletion Using Google Chrome Deletion Using Printer Important • Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply. Deletion Using Google Chrome 1.
LCD and Operation Panel 3. Use the buttons to select Web service setup and press the OK button. 4. Select Web service connection setup > Google Cloud Print setup > Delete from Google Cloud Print. 5. When confirmation message to delete printer is displayed, select Yes and press the OK button. 6. When message that deletion is complete is displayed, press the OK button.
Printing from Smartphone/Tablet Printing from iPhone/iPad/iPod touch (iOS) Printing from Smartphone/Tablet (Android) Connecting with Wireless Direct 415
Printing from iPhone/iPad/iPod touch (iOS) Printing from iOS Device (AirPrint) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link 416
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Step3 Printing from Computer or Smartphone with Google Cloud Print Important • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply.
Printing from Smartphone/Tablet (Android) Printing with Google Cloud Print Using PIXMA/MAXIFY Cloud Link Printing with Mopria Print Service Printing with Canon Print Service 419
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Sending Print Data and Printing via Internet Once you register the printer to Google Cloud Print, you can print from applications or services supporting Google Cloud Print without internet connection.
Step3 Printing from Computer or Smartphone with Google Cloud Print Important • When the printer owner changes, delete its registration from Google Cloud Print. Deleting Printer from Google Cloud Print Internet connection with the printer is required to delete the printer from Google Cloud Print. Internet connection fees apply.
Connecting with Wireless Direct You can connect devices (e.g. computer, smartphone, or tablet) to the printer by two methods below. • Wireless connection (connecting devices via a wireless router) • Direct wireless connection (connecting devices using Wireless Direct) This section describes Wireless Direct, which allows you to print by connecting the devices to the printer directly. Follow the procedure below to set up and use Wireless Direct. 1. Preparing the printer.
• When you connect a Wi-Fi Direct compatible device to the printer, select the device name displayed on the LCD from your device. • To change the identifier (SSID) and the password, see below. Changing Wireless Direct Setting Changing Settings of a Device and Connecting It to the Printer 1. Turn on Wi-Fi function on your device. Enable "Wi-Fi" on your device's "Setting" menu. For more on turning on Wi-Fi function, see your device's instruction manual. 2.
2. Select Wireless Direct and then press the OK button. 3. Select Settings and then press the OK button. • Change SSID/device name Change the identifier (SSID) for Wireless Direct. The identifier (SSID) is the printer's name (device name) displayed on a Wi-Fi Direct compatible device. Follow the procedure below to change the identifier (SSID). ◦ To set manually 1. Press the OK button to enter the input screen. 2. Enter the identifier or printer name. 3. Confirm the inputted content and select OK.
Important • To prevent an unauthorized access, we recommend you should select the setting to display the confirmation screen. Note • If you change the Wireless Direct setting of the printer, also change the wireless router setting of the device.
Printing Using Operation Panel Printing Templates Such as Lined or Graph Paper 426
Printing Templates Such as Lined or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A3, A4, B5, or Lettersized plain paper. You can also print pattern paper for many usages, such as photo album pages and Place mats, onto A3, A4 or Letter-sized plain paper, matte photo paper, card stock paper, and other types of paper.
• Staff paper You can print staff paper with 10 or 12 staves. Setting on the printer's LCD: ◦ Staff paper 1 (10 staves) ◦ Staff paper 1(10 staves/x2) ◦ Staff paper 2 (12 staves) ◦ Staff paper 2(12 staves/x2) • Checklist You can print a notepad with checkboxes. Setting on the printer's LCD: Checklist • Handwriting paper You can print handwriting paper. Setting on the printer's LCD: Handwriting paper (3 lines) • Weekly schedule You can print a weekly schedule form.
1. Check that printer is turned on. Power Supply 2. Select Template print on HOME screen and press the OK button. LCD and Operation Panel 3. Use the buttons to select template you want to print and press the OK button. When a message appears, check it and press the OK. Printable template forms 4. Use the buttons to select the form you want to print and press the OK button. 5. If necessary, change the settings using the buttons and press the OK button.
6. Load paper. Loading Paper When printing pattern paper, load configurable plain paper, matte photo paper, or card stock paper. 7. Select Start print. The printer starts printing.
Printing from Digital Camera Printing Photographs Directly from PictBridge (Wi-Fi) Compliant Device PictBridge (Wi-Fi) Print Settings 431
Printing Photographs Directly from PictBridge (Wi-Fi) Compliant Device You can connect a PictBridge (Wi-Fi) compliant device such as a digital still camera, digital camcorder, or camera-equipped mobile phone to the printer via Wi-Fi, and print recorded images directly without using a computer. Connectable devices: PictBridge (Wi-Fi) compliant device Printable image data format: The printer accepts images* taken with a camera compliant with the Design rule for Camera File system and PNG files. * Exif 2.2/2.
Note • For more on detecting the printer, refer to your PictBridge (Wi-Fi) compliant device's instruction manual. 4. Specify print settings such as paper type and layout. Use your PictBridge (Wi-Fi) compliant device to select the same size and type of paper as is loaded in the printer. Settings on PictBridge (Wi-Fi) Compliant Device If your PictBridge (Wi-Fi) compliant device does not have a setting menu, change the setting from the printer.
PictBridge (Wi-Fi) Print Settings Settings on PictBridge (Wi-Fi) Compliant Device Settings on Printer Settings on PictBridge (Wi-Fi) Compliant Device This section describes the PictBridge (Wi-Fi) function of the printer. For the print settings on a PictBridge (Wi-Fi) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wi-Fi) compliant devices.
◾ Photo Paper Pro Platinum ◾ Photo Paper Pro Luster ◦ Plain: ◾ Plain Paper When Paper type is set to Plain, borderless printing will be disabled even when Layout is set to Borderless.
LCD and Operation Panel 3. Use the buttons to select Printer settings, and press the OK button. 4. Use the buttons to select PictBridge print settings, and press the OK button. 5. Check message that is displayed and press the OK button. The PictBridge print settings screen is displayed.
Windows Software Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide PosterArtist Guide 437
Printer Driver Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 438
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking Ink Status from Your Computer Instructions for Use (Printer Driver) Canon IJ Preview Deleting the Undesired Print Job 439
Canon IJ Printer Driver The Canon IJ printer driver (simply called printer driver below) is software that you install onto your computer so that it can communicate with the printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different printers support different data formats, you need a printer driver that supports your printer.
How to Open the Printer Driver Setup Window You can display the printer driver's setup screen from your application software or by clicking the printer icon. Displaying the Printer Driver's Setup Screen from Your Application Software Perform this procedure to set up the print settings during printing. 1. Select print command from application software The Print command can generally be found in the File menu. 2.
Canon IJ Status Monitor The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the images, icons, and messages in the status monitor. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When launched, the Canon IJ Status Monitor appears as a button on the task bar. Click the button of the status monitor displayed on the task bar. The Canon IJ Status Monitor appears.
In such cases, take the appropriate action as described.
Checking Ink Status from Your Computer You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. The Canon IJ Status Monitor opens. 3. Display Estimated ink levels For Estimated ink levels, click (the disclosure triangle) to display an image representation of the ink status.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • Depending on the document type to be printed, the paper feed method specified in the printer driver may not operate correctly. If this happens, open the printer driver setup window from the Print dialog box of the application software, and check the setting in the Paper Source field on the Main tab.
3. 4. 5. 6. 7. Set the Page Layout that you want, and then click OK to close the window. Without starting printing, close the Print dialog box. Open Word's Print dialog box again. Open the printer driver setup window and click OK. Start printing. • If bitmap printing is enabled in Adobe Illustrator (Adobe Systems Incorporated), printing may take time or some data may not be printed. Print after unchecking the Bitmap Printing check box in the Print dialog box.
Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type and paper source settings.
Deleting the Undesired Print Job If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Display the Canon IJ Status Monitor Click the icon of the Canon IJ Status Monitor displayed on the task bar. The Canon IJ Status Monitor appears. 2. Display the print jobs Click Display Print Queue. The print queue window opens. 3.
Printer Driver Description Quick Setup Tab Description Main Tab Description Page Setup Tab Description Maintenance Tab Description Canon IJ Status Monitor Description Canon IJ Preview Description 449
Quick Setup Tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
If Page Size, Orientation, and Copies were set from the application software, those settings have priority. Greeting Card When selected for printing a greeting card, the Media Type is automatically set to Inkjet Greeting Card. The Print Quality is also set to Highest, and a check-mark is added to Borderless Printing. Save... Displays the Save Commonly Used Settings dialog box.
Duplex Printing (Manual) Select whether to print the document to both sides of the paper manually or to one side of the paper. To change the staple side or the margins, set the new values from the Page Setup tab. Borderless Printing Performs borderless printing without any margins on the paper. With the borderless printing function, the document to be printed is enlarged, so that it extends slightly off the paper. In other words, the document is printed without any margin.
Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box. To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. To set the print quality level individually, click the Main tab, and for Print Quality, select Custom. The Set...
Defaults Restores all the settings you have changed to their default values. Click this button to return all settings on the Quick Setup, Main, and Page Setup tabs to their default values (factory settings). Save Commonly Used Settings dialog box This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab. Name Enter the name for the printing profile you wish to save.
Custom Paper Size dialog box This dialog box allows you to specify the size (width and height) of the custom paper. Units Select the unit for entering a user-defined paper size. Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units.
Main Tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. The printer illustration shows how to load paper to match the printer driver settings.
Print Quality Selects your desired printing quality. Select one of the following to set the print quality level that is appropriate for the purpose. Important • Depending on the Media Type settings, the same print results may be produced even if the Print Quality is changed. Highest Prints with quality as the highest priority. Standard Prints with average speed and quality. Fast Gives priority to printing speed over print quality.
Defaults Restores all the settings you have changed to their default values. Clicking this button restores all the settings on the current screen to their default values (factory settings). Paper Detailed Settings dialog box Drying Time Allows you to set how long the printer rests before printing of the next page starts. If the next page is ejected before the print surface dries completely and the paper becomes stained, set a longer ink drying time.
Cyan / Magenta / Yellow Adjusts the strengths of Cyan, Magenta, and Yellow. Moving the slider to the right makes a color stronger, and moving the slider to the left makes a color weaker. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. This adjustment changes the relative amount of ink of each color used, which alters the total color balance of the document. Use your application if you want to change the total color balance significantly.
Important • This function is not available for certain Media Type settings. Brightness Adjusts the brightness of your print. You cannot change the levels of pure white and black. However, the brightness of the colors between white and black can be changed. Moving the slider to the right brightens (dilutes) the colors, and moving the slider to the left darkens (intensifies) the colors. You can also directly enter brightness values that are linked to the slider bar. Enter a value in the range from -50 to 50.
Rendering Intent Specifies the matching method to be used when you select ICM for Color Correction. Saturation This method reproduces images even more vividly than the Perceptual method. Perceptual This method reproduces images by focusing on colors that most people find desirable. Select this method to print photos. Relative Colorimetric When image data is converted to the color space of the printer, this method converts the image data so the color reproduction approximates the shared color regions.
Adjusting Color Balance Adjusting Tone Adjusting Brightness Adjusting Contrast Specifying Color Correction Adjusting Colors with the Printer Driver Printing with ICC Profiles Changing the Clear Coating Settings Printing a Color Document in Monochrome Displaying the Print Results before Printing 462
Page Setup Tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout.
To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
Page Layout Multiple pages of document can be printed on one sheet of paper. Specify... Opens the Page Layout Printing dialog box. Click this button to set details on page layout printing. Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster. Specify... Opens the Tiling/Poster Printing dialog box.
Important • When the application software that you used to create the document has the same function, give priority to the printer driver settings. However, if the print results are not acceptable, specify the function settings on the application software. When you specify the number of copies and the printing order with both the application and this printer driver, the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled. Print Options...
Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster. The settings specified in this dialog box can be confirmed in the settings preview on the printer driver. Preview Icon Shows the settings of the Tiling/Poster Printing dialog box. You can check what the print result will look like.
Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list. Margin Specifies the width of the stapling margin. The specified width becomes the stapling margin from the center of the sheet. Page Border Prints a page border line around each document page. Check this check box to print the page border line.
Disable the paper source setting of the application software Disables the paper feed method that is set by the application. With some applications such as Microsoft Word, the data may be printed with a feed method that differs from the printer driver setting. In this case, check this function. Important • When this function is enabled, normally the paper feeding method cannot be changed from the Canon IJ Preview. Ungroup Papers Sets the display method of Media Type, Page Size, and Printer Paper Size.
On (Strong) The printer always uses this function to print data. Important • When using this function, the print quality may drop depending on the print data. Unit of Print Data Processing Selects the processing unit of the print data to be sent to the printer. Select Recommended under normal circumstances. Important • A large amount of memory may be used for certain settings. Do not change the setting if your computer has a small amount of memory.
Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages. Check the Background check box to enable this. Check this check box to print a background on the first page only. Stamp Tab The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp. Preview Window Shows the status of the stamp configured in each tab. Stamp Type Specifies the stamp type.
Size Adjusts the size of the bitmap file to be used as a stamp. Moving the slider to the right increases the size, moving the slider to the left decreases the size. Transparent white area Specifies whether to make white-filled areas of the bitmap transparent. Check this check box to make white-filled areas of the bitmap transparent.
Save/Save overwrite Saves the stamp. Enter a title in Title, and then click this button. Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button. Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background. Preview Window Shows the status of the bitmap set on the Background tab.
Save/Save overwrite Saves the image data as a background. After inserting the Title, click this button. Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button.
Maintenance Tab Description The Maintenance tab allows you to start the Canon IJ Printer Assistant Tool or check the status of the printer. Maintenance and Preferences Canon IJ Printer Assistant Tool is started. You can perform printer maintenance or change the settings of the printer. Online Printing Resources Go to a Canon website with printing resources such as ICC profiles and printing tips. Important • To use this function, you must have an Internet connection.
View Printer Status Starts the Canon IJ Status Monitor. Perform this function when you want to check the printer status and how a print job is proceeding. About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. Initial Check Items (Update Media Information) Check that the printer is connected to the computer and that printer is turned on.
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the printer status and the printing progress. The printer status is shown by the images, icons, and messages in the status monitor. Features of the Canon IJ Status Monitor The Canon IJ Status Monitor has the following functions: Onscreen display of printer status The status monitor displays the printer status in real-time. You can check the progress of each document to be printed (print job).
Owner Owner's name of the document being printed. Printing Page Page number of current page and the total page count. Display Print Queue The print queue, which controls the current document and documents waiting to be printed. Cancel Printing Cancels printing. Estimated ink levels (the disclosure triangle) to display a pictorial representation of the estimated ink level in Click the ink tank. Also, if the remaining ink is low or empty, an icon or a message will appear (Ink level warning / Ink empty error).
Note • When the printer is being used via USB connection Remote UI will not display. Printer Information Allows you check detailed information, such as the printer status, the print progress, and remaining ink levels. Maintenance Allows you to run printer maintenance and change printer settings. Download Security Certificate Displays the For secure communication window. This window allows you to download the route certificate, register it to the browser, and disable warning displays.
Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type and paper source settings.
Note • If the pages are being spooled, the last spooled page becomes the last page. • If the Page Layout setting on the Page Setup tab is specified to Page Layout, Tiling/Poster, or Booklet, the number of pages is the number of sheets to be used for printing, and not the number of pages in the original document created with the application software. • If duplex printing manually has been set, the front pages which will be printed first are all displayed together, and then the back pages are displayed.
Displays Print Page Information Displays print setup information (including printer paper size, media type, and page layout) for each page at the left side of the preview screen. This screen also allows you to change the media type and paper source settings. Displays the printing area of the disc Printable disc positions on the tray are displayed when printing disc labels. You can check what area on the disc the document will be printed.
Updating the Printer Driver Installing the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver 483
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver for your model. 1. Turn off the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important • A confirmation/warning dialog box may appear when starting, installing or uninstalling software. This dialog box appears when administrative rights are required to perform a task.
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Maintenance tab. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. 1. Start the uninstaller Select Control Panel -> Programs -> Programs and Features. From the program list, select "Canon XXX Printer Driver" (where "XXX" is your model name) and then click Uninstall. The confirmation window for uninstalling the model appears.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account. Important • Before installing the latest printer driver, delete the previously installed version.
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide PosterArtist Guide 488
macOS Software Printer Driver Overview of the Printer Driver Description of Print Dialog Updating the Printer Driver Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide 489
Printing Using Canon Application Software Easy-PhotoPrint Editor Guide Preview Guide Free Layout Guide Professional Print & Layout Guide Digital Photo Printing Guide IJ Network Device Setup Utility Guide Media Configuration Tool Guide 490
Frequently Asked Questions Network Cannot Find Printer on Network Cannot Find Printer while Using Wi-Fi Network Key (Password) Unknown Cannot Print or Connect For other questions about network, click here.
Cannot Print from Smartphone/Tablet Cannot Set Correctly (Network) Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Forgot Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Fac
Network Settings and Common Problems Here are frequently asked questions on network. Select a connection method you are using, or you want to use.
Printing from Smartphone/Tablet Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone/Tablet to Wireless Router Checking Wireless Router Network Name (SSID) for Smartphone/Tablet Setting Up Using Smartphone/Tablet Cannot Print from Smartphone/Tablet Downloading Canon PRINT Inkjet/SELPHY Problems while Using Printer Message Appears on Computer During Setup Printer Prints Slowly No Ink Level Appears in Printer Status Monitor (Windows) Wireless Direct Cannot Print or Con
Cannot Print or Connect Printer Suddenly Stopped Working for Some Reason Cannot Print or Connect LAN Setting Tips/Changing LAN Settings Forgot Administrator Password of Printer Checking Network Information Restoring to Factory Defaults Default Network Settings Connects to Another Computer via LAN/Changes from USB to LAN Connection Printing Network Settings Reconfiguration Method of LAN Connection/Reconfiguration Method of Wi-Fi Connection Checking Status Code Problems while Using Printer Message Appears on
Network Communication Problems Cannot Find Printer on Network Network Connection Problems Other Network Problems 496
Cannot Find Printer on Network While performing printer setup: Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) Cannot Proceed beyond Printer Connection Screen Printer is Not Found by Printer Find Screen of Setup Searching Printer by IP Address or Host Name During Setup While using printer: Cannot Find Printer while Using Wi-Fi Cannot Find Printer while Using Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time.
Cannot Find Printer on Check Printer Settings Screen During Setup (Windows) If the printer cannot be found and the Check Printer Settings screen appears after searching the printer by Automatic search on the Search for Printers screen, click Redetect and search for the printer again by the IP address on the Search for Printers screen. If the printer has not been found after searching it by the IP address, check network settings.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Power Status Are printer and network device (router, etc.) turned on? Make sure the printer is turned on. Checking that Power Is On Make sure network device (router, etc.) is turned on. If printer or network device is off: Turn on printer or network device. It may take a while for the printer and network device to become ready for use once they are turned on.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking PC Network Connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's Wi-Fi Settings Is printer set to allow wireless communication? Make sure the or icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wireless communication. Turn on wireless communication on the printer.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wi-Fi Environment Is the printer connected to the wireless router? Use the icon on the LCD to make sure the printer is connected to the wireless router. If is displayed: • Check wireless router configuration. After checking the wireless router setting, make sure the printer is not placed far away from the wireless router. The printer can be up to 50 m (164 ft) from the wireless router.
Note • Some wireless routers distinguish network names (SSIDs) by the last alphanumeric character according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game machine). To check the network name (SSID) of the wireless router the printer is connected to, display it using the operation panel of the printer or print out the network setting information of the printer. ◦ Display on the LCD. LAN settings ◦ Print the network settings.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Security Software Settings Make sure the firewall does not interfere with setup. The firewall of your security software or operation system for computer may limit communication between the printer and your computer. • If a firewall message appears: If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access.
Cannot Find Printer on Check Printer Settings Screen During Wi-Fi Setup (Windows)-Checking Wireless Router Settings Check wireless router settings. Check wireless router network connection settings, such as IP address filtering, MAC address filtering, encryption key, and DHCP function. Make sure the same radio channel is assigned to the printer and the wireless router. To check the settings of the wireless router, see the instruction manual supplied with the wireless router or contact the manufacturer.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking LAN Cable and Router Is LAN cable connected, and are printer and router on? Make sure the LAN cable is connected. Make sure the printer is turned on. Checking that Power Is On Make sure the router is turned on. If LAN cable is connected and printer or network device is off: Turn on printer or network device. It may take a while for the printer and network device to become ready for use once they are turned on.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking PC Network Connection Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is connected to the network. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication. After that, configure the computer and network device.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Printer's Wired LAN Settings Is printer set to allow wired communication? Make sure the icon is displayed on the LCD. If icon is not displayed: The printer is not set to allow wired communication. Turn on wired communication on the printer. Once you have turned on wired communication, redo the network communication setup from the beginning.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Printer's IP Address Is printer's IP address specified correctly? If printer's IP address is not specified correctly, the printer may not be found. Make sure whether printer's IP address is not used for another device. To check the printer's IP address, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Security Software Settings Make sure the firewall does not interfere with setup. The firewall of your security software or operation system for computer may limit communication between the printer and your computer. • If a firewall message appears: If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access.
Cannot Find Printer on Check Printer Settings Screen During Wired LAN Setup (Windows)-Checking Router Settings Check router settings. Check router network connection settings such as IP address filtering, MAC address filtering, and DHCP function. For more on checking the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer. After checking the router settings, click Redetect on the Check Printer Settings screen to redetect the printer.
Cannot Proceed beyond Printer Connection Screen If you cannot proceed beyond the Printer Connection screen, check the following. Check1 Make sure USB cable is securely plugged in to printer and computer. Connect the printer and the computer using a USB cable as the illustration below. The USB port is located at the back of the printer. Important • Check the direction of the "Type-B" connector and connect it to the printer. For details, refer to the instruction manual supplied with the USB cable.
5. Click here and perform setup.
Cannot Find Printer while Using Wi-Fi Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Check the Check2 icon on the LCD. If the icon is not displayed, select LAN settings > Wi-Fi > Settings > in this order, and select Enable for Enable/disable Wi-Fi.
To check the network name (SSID) set for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
• For Windows: Starting Up IJ Network Device Setup Utility • For macOS: Starting Up IJ Network Device Setup Utility Check7 Make sure the computer is connected to the wireless router. For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer. Note • If you use a smartphone or tablet, make sure the Wi-Fi is enabled on the device.
Printer is Not Found by Printer Find Screen of Setup The printer could not be detected with the current setup method. Click Printer Not Found and perform setup following the instructions on the screen. Note • You can search for printers by an IP address or host name.
Searching Printer by IP Address or Host Name During Setup If the printer cannot be found on the Printer Detection screen, the Connecting Printer to Network screen appears. The Windows screen is used as an example above. Clicking Search For IP Address allows you to search for a printer by specifying the IP address or host name of the printer. 1. Check printer's IP address or host name.
The Windows screen is used as an example above. A: Search by IPv4 address Select to search for printers by IPv4 address. B: Search by IPv6 address Select to search for printers by IPv6 address. C: Search by host name Select to search for printers by host name. A host name is referred to as LLMNR host name or Bonjour service name. 3. Enter IP address or host name and click Next. Printer search starts. If an error screen appears: Resolve the error according to the instruction on the screen.
4. Select Advanced and press the OK button. 5. Select TCP/IP settings and press the OK button. • If you specify IPv4 address: 1. Select IPv4. 2. Select Yes on the displayed screen. 3. Select IP address. 4. Select Manual setup. Selecting Auto setup specifies the IP address automatically. 5. Enter IP address. 6. Select OK. 7. Enter subnet mask. 8. Select OK. 9. Enter default gateway. 10. Select OK. The IPv4 address has been specified. • If you specify IPv6 address: 1. Select IPv6. 2.
If firewall interferes with printer search: • If a firewall message appears: If a firewall message appears warning that Canon software is attempting to access the network, set the security software to allow access. After allowing the software to access, specify the IP address or host name and search for printers again. If the printer is found, follow the instructions on the screen to continue to set up the network communication.
Cannot Find Printer while Using Wired LAN Check1 Make sure printer is turned on. Check2 Is icon displayed on LCD? If the icon is not displayed, from the setup menu select LAN settings > Wired LAN > Settings > Enable/ disable Wired LAN and then select Enable. Check3 Make sure LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly.
Network Connection Problems Printer Suddenly Stopped Working for Some Reason Network Key (Password) Unknown Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Forgot Administrator Password of Printer Printer Prints Slowly Cannot Access to Internet on Wi-Fi from Communication Device No Ink Level Appears in Printer Status Monitor (Windows) Cannot Print or Connect 524
Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless LAN (Wi-Fi) Cannot Connect to a Printer through Wireless Direct Cannot Connect to a Printer via Wired LAN Cannot Print through Network Cannot Connect to a Printer after Network Configuration Changes It may take a while for the computer to obtain an IP address, or you may need to restart your computer.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. Note • Use 2.4 GHz or 5 GHz frequency band to connect to a wireless router. Match the network name (SSID) set for the printer with that for 2.4 GHz or 5 GHz frequency band of the wireless router. To check the current network settings of the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD.
Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it. Checking Printer Connection Status Using IJ Network Device Setup Utility See below for starting up IJ Network Device Setup Utility. • For Windows: Starting Up IJ Network Device Setup Utility • For macOS: Starting Up IJ Network Device Setup Utility Check7 Make sure of the Wi-Fi channel numbers used for your computer.
Check1 Check the power status of printer. Power Supply If the power is already turned on, cycle the power switch. Check2 Is the icon displayed on the LCD? If not, Wireless Direct is disabled. Turn on Wireless Direct. Check3 Check the settings of your device (smartphone/tablet). Make sure Wi-Fi is enabled on your device. For details, refer to your device's instruction manual. Check4 Make sure printer is selected as connection for device (e.g. smartphone or tablet).
Cannot Connect to a Printer via Wired LAN Check1 Make sure the printer is turned on. Check2 Make sure the LAN cable is connected properly. Make sure the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the cable properly. If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router. If the problem is not resolved, redo setup from the web page. For Windows, you can redo setup using the Setup CD-ROM.
Network Key (Password) Unknown WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect Setting an Encryption Key WPA/WPA2 or WEP Key Set for Wireless Router Unknown, Cannot Connect For more on setting up a wireless router, see the instruction manual provided with the wireless router or contact its manufacturer. Make sure your computer can communicate with the wireless router. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status.
• For macOS: Starting Up IJ Network Device Setup Utility Selecting WPA, WPA2, or WPA/WPA2 is recommended for security reason. If your wireless router is compatible with WPA/WPA2, you can also use WPA2 or WPA. • Using WPA/WPA2 (Windows) The authentication method, Wi-Fi password, and dynamic encryption type must be identical among the wireless router, the printer, and your computer. Enter the Wi-Fi password configured on the wireless router.
Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings When you replace a wireless router, redo the network setup for the printer according to the replaced one. Click here and perform setup. Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
If using WPA/WPA2 key or a password, make sure encryption key for computer, network device, and printer matches key set for wireless router. Check3 The length or format of the Wi-Fi password and authentication method must be identical among the wireless router, the printer, and your computer. For details, see Setting an Encryption Key.
Forgot Administrator Password of Printer Initialize the printer settings. On the HOME screen, select Various settings > Printer settings > Reset settings > Reset all and then select Yes, restore to default administrator password. Reset settings After initializing the printer settings, redo setup. Click here and redo setup.
Printer Prints Slowly Check1 Printer may be printing a large job from another computer. Check2 Make sure the printer is not placed too far away from the wireless router. Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor. Wireless communication can be impeded by building materials containing metal or concrete.
Cannot Access to Internet on Wi-Fi from Communication Device Check1 Is your device connected to printer using Wireless Direct? If your device is connected to the printer using Wireless Direct, you cannot access to the Internet. Turn off Wireless Direct and connect your device to the wireless router. For details, see the instruction manual provided with your device and wireless router.
No Ink Level Appears in Printer Status Monitor (Windows) Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the Printer properties dialog box.
Cannot Print or Connect Redo printer setup if one of conditions below is applied.
Other Network Problems Checking Network Information Restoring to Factory Defaults Message Appears on Computer During Setup Connecting Printer and Wireless Router Using Easy wireless connect Cannot Connect Smartphone/Tablet to Wireless Router Downloading Canon PRINT Inkjet/SELPHY Checking Wireless Router SSID/Key Checking Wireless Router Network Name (SSID) for Smartphone/Tablet Privacy Separator/SSID Separator/Network Separation Function Setting Up Using Smartphone/Tablet Error Occurs During Wi-Fi Setup Che
Checking Network Information Checking Printer IP Address or MAC Address Checking Computer IP Address or MAC Address Checking Communication Between the Computer, the Printer, and the Wireless Router Checking Network Setting Information Checking Printer IP Address or MAC Address To check the printer's IP Address or MAC address, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings.
3. Click TCP/IP to check the IP address, or click Hardware to check the MAC address. Checking Communication Between the Computer, the Printer, and the Wireless Router Perform a ping test to check if communication is taking place. • For Windows: 1. Select Command Prompt from Start. 2. Type the ping command and press Enter. The ping command is as follows: ping XXX.XXX.XXX.XXX "XXX.XXX.XXX.XXX" is the IP address of the target device.
3 packets transmitted, 3 packets received, 0% packet loss If "100% packet loss" appears, communication is not taking place. Otherwise, computer is communicating with target device. Checking Network Setting Information To check the printer's network settings information, print out the network settings information or use the operation panel to display it. • Display on the LCD. LAN settings • Print the network settings.
Restoring to Factory Defaults Important • Initialization erases all network settings on the printer, making printing operation from a computer over a network impossible. To use the printer over a network again after restoring it to the factory defaults, click here and redo setup. Initialize the network setting using the printer's operation panel.
Message Appears on Computer During Setup Screen to Enter Password Appears During Setup (Windows) Encryption Settings Screen Appears When Wireless Router Selected (Windows) "You have connected the printer to the non encrypted wireless network" Appears Screen to Enter Password Appears During Setup (Windows) If the printer is set up for use with a network and an administrator password has been set, a screen asking you to enter the password appears. Enter the same password as that specified for the printer.
Connecting Printer and Wireless Router Using Easy wireless connect Using "Easy wireless connect" allows you to register wireless router information to the printer directly via a device (e.g. smartphone or tablet). Turn the printer and the device on and perform connection setup.
Cannot Connect Smartphone/Tablet to Wireless Router Check Is the Wi-Fi antenna displayed on your smartphone/tablet? • Example (iOS): • Example (Android): If the antenna is not displayed, your device's wireless function is disabled. Enable Wi-Fi on your device and connect it to a wireless router. For more on the procedure, refer to your device's instruction manual or visit the manufacturer's website.
Downloading Canon PRINT Inkjet/SELPHY Download Canon PRINT Inkjet/SELPHY from App Store and Google Play. For iOS For Android You can use AirPrint if you use an iOS device. Printing from iOS Device (AirPrint) You can also use Canon Print Service (printing plug-in) if you use an Android device.
Checking Wireless Router SSID/Key The position where the SSID/Key of a wireless router is written differs depending on the manufacturer. For details, refer to your wireless router's instruction manual or visit the manufacturer's website. Note • Some wireless routers distinguish network names (SSIDs) by the last alphanumeric character according to their bandwidth (2.4 GHz or 5 GHz) or purpose (for computer or game machine).
Checking Wireless Router Network Name (SSID) for Smartphone/ Tablet Check it from the setting screen of your smartphone/tablet. • Example (iOS): • Example (Android): For details on how to display the setting screen, refer to your device's instruction manual or visit the manufacturer's website. Important • Perform setup for your printer and smartphone/tablet so that they can connect to the same wireless router.
Privacy Separator/SSID Separator/Network Separation Function If a privacy separator, SSID separator, or Network separation function is enabled on the wireless router, you cannot perform setup. Before performing setup, disable these functions. For the procedure, refer to your wireless router's instruction manual or visit the manufacturer's website.
Setting Up Using Smartphone/Tablet Refer to Getting Started or visit here to perform setup. Note • If you have a computer, you can set up the printer on the computer more easily.
Error Occurs During Wi-Fi Setup Check wireless router location Check1 Make sure the printer is not placed far away from the wireless router. The printer can be up to 50 m (164 ft) from the wireless router. Make sure the printer is close enough to the wireless router to be used. Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors is generally poor.
WPS Connection • For manual setup: WPS (PIN Code) Connection If the measures above do not resolve the problem, make sure the DHCP of the wireless router is enabled.
Checking Status Code You can check the current network status by printing network information. "Status Code" represents the network status. Follow the procedure below to check the status code. 1. Print out network settings. Printing Network Settings 2. Check "2-2 Result Codes" on printout. 3. Visit http://canon.com/ijnwt to check details on displayed status code (c-xx: "xx" represents numeric characters).
Problems while Printing from Smartphone/Tablet Cannot Print from Smartphone/Tablet 555
Cannot Print from Smartphone/Tablet If you cannot print from your smartphone/tablet, it is possible that your smartphone/tablet cannot communicate with the printer. Check the cause of your problem according to the connection method.
To check the settings of the wireless router, refer to the instruction manual provided with it or contact its manufacturer. To check the current network settings of the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings. Printing Network Settings Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may cause interference. Place the wireless router as far away from interference sources as possible. Check the signal strength on the LCD. LCD and Operation Panel Note • IJ Network Device Setup Utility allows you to diagnose and repair the network status. Select the link below to download IJ Network Device Setup Utility and install it.
To check the network name (SSID) for Wireless Direct specified for the printer, display it using the operation panel of the printer or print out the network setting information of the printer. • Display on the LCD. LAN settings • Print the network settings.
Printing Problems Printer Does Not Print Ink Does Not Come Out Printer Does Not Pick up or Feed the Paper/"No Paper" Error Cannot Print on the Disc Label Printout Results Are Unsatisfactory Printing Stops Cannot Print Using AirPrint Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) 560
Printer Does Not Print Make sure printer is turned on. Check1 If not, make sure the printer is securely plugged in and press ON button to turn on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit. Note • If you are printing large data such as photos or other graphics, printing may take longer to start. The ON lamp flashes while the computer is processing data and sending it to the printer. Wait until printing starts.
support the 5 GHz bandwidth.) Use the 2.4 GHz bandwidth to prevent disconnection. When you connect the printer and wireless router in the 2.4 GHz bandwidth, you can print via the wireless router or Wireless Direct. Connecting with Wireless Direct Make sure paper settings match information set for top feed or manual feed Check4 tray. If the paper settings do not match the information set for the top feed or the manual feed tray, an error message appears on the LCD.
* Clear Disable paper width detection when printing from computer check box again once printing is complete, and then click OK. • For macOS: Check the message on the printer's LCD to clear the error. Then check the Paper Size setting in the Page Setup dialog and load paper that is the same size as the setting and try printing again. Set the printer not to detect the width of the paper using the Canon IJ Printer Utility2.
Note • If multiple printers are registered to your computer, set your printer as default printer to make the one selected by default. • For macOS: Make sure your printer's name is selected in Printer in the Print dialog. Note • If multiple printers are registered to your computer, select Set as Default Printer from System Preferences > Printers & Scanners for a printer to make the one selected by default. Check11 Set correct printer port.
• After printing is completed, select Off for Prevention of Print Data Loss. Check13 If printing from your computer, restart the computer. Restart the computer and try printing again.
Ink Does Not Come Out Check1 Make sure of the estimated ink levels in the ink tanks. Check the ink status on the LCD. Checking Ink Status on the LCD Check2 Are the print head nozzles clogged? Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the print head nozzles. Step1 Print the nozzle check pattern. After printing the nozzle check pattern, examine the pattern.
Step5 Request a repair. The print head may be damaged. Contact your nearest Canon service center to request a repair. For details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see Print Head.
Printer Does Not Pick up or Feed the Paper/"No Paper" Error Check1 Make sure paper is loaded. Loading Paper Check2 When loading paper, consider the following. • When loading two or more sheets of paper, flip through the paper before loading it. • When loading two or more sheets of paper, align the edges of the sheets before loading the paper. • When loading two or more sheets of paper, make sure the paper stack does not exceed the paper load limit.
Supported Media Types Check7 Make sure that there are not any foreign objects in top feed or manual feed tray. If the paper tears in the top feed or manual feed tray, see List of Support Code for Error (Paper Jams) to remove it. If there are any foreign objects in the top feed or manual feed tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. Note • If the feed slot cover is opened, close it slowly.
Cleaning Paper Feed Rollers Note • Cleaning the paper feed roller abrades it, so do this only when necessary. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
Cannot Print on the Disc Label Disc Label Printing Does Not Start Multi-Purpose Tray Does Not Feed Properly Multi-Purpose Tray Jammed Disc Label Printing Does Not Start Check1 Is multi-purpose tray placed properly? Place the multi-purpose tray properly again and select OK on the LCD. Use the multi-purpose tray (marked A) supplied with this printer. For more on placing the multi-purpose tray, see Placing a Printable Disc.
Multi-Purpose Tray Jammed Pull out the multi-purpose tray gently. If the multi-purpose tray cannot be pulled out, cycle the power switch. The multi-purpose tray will automatically be ejected. When the multi-purpose tray is pulled out, place the multi-purpose tray (marked A) again and retry printing. For more on placing the multi-purpose tray, see Placing a Printable Disc. If the multi-purpose tray is still jammed, check if there is a problem with the printable disc.
Printout Results Are Unsatisfactory If the print results are unsatisfactory due to white streaks, misaligned/distorted lines, or uneven colors, check the paper and print quality settings first. Do page size and media type settings match size and type of loaded paper? Check1 If these settings do not match, it is not possible to obtain the proper result. If you are printing a photograph or an illustration, an incorrect paper type setting may reduce the quality of the printout color.
Checking Wi-Fi Network Status If the radio status is poor, it may be possible that print results are not satisfactory or the printing speed is slow. Retry printing after the radio status improves. If the problem is not resolved even after the radio status improves, use the printer via USB or a wired LAN. Check4 If problem is not resolved, check also the sections below.
Printouts Are Blank/Blurry or Fuzzy/Inaccurate or Bleeding Colors/ Streaks or Lines Printing Is Blurry Colors Are Wrong 575
White Streaks Appear Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Check status of ink tanks. Replace ink tank if ink has run out. Replacing Ink Tanks Check3 Are the print head nozzles clogged? Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the print head nozzles. Step1 Print the nozzle check pattern. After printing the nozzle check pattern, examine the pattern.
• For Windows: Clean the print head deeply • For macOS: Clean the print head deeply If it does not improve, turn off the printer, wait for more than 24 hours, and go to the next step. When you turn the printer off, do not unplug it from the power supply. Step4 Clean the print head deeply again. After cleaning the print head deeply again, print the nozzle check pattern and check the result. If it still does not improve, go to the next step. Step5 Request a repair. The print head may be damaged.
Lines Are Misaligned/Distorted Check paper and print quality settings. Check1 Printout Results Are Unsatisfactory Perform print head alignment. Check2 If printed lines are misaligned/distorted or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the print head alignment, perform print head alignment manually. Aligning the Print Head Manually Check3 Increase print quality and try printing again.
Paper Is Smudged / Printed Surface Is Scratched Paper Is Smudged Smudged Edges Smudged Surface Printed Surface Is Scratched Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Check paper type. • Make sure you are using the right paper for what you are printing. Supported Media Types • For borderless printing, use a paper suitable for borderless printing.
• Other Paper such as envelope If the paper corners curl more than 0.1 in. / 3 mm (A) in height, the paper may smudge or may not feed properly. Follow the instructions below to correct the paper curl. 1. Roll up paper in opposite direction to paper curl as shown below. 2. Check that paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on paper type, the paper may smudge or may not feed properly even if it is not curled inward.
• From computer (Windows): 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 4. Select Prevents paper abrasion check box and select OK. 5. Check message and select OK. • From computer (macOS): Adjust the setting to prevent paper abrasion from Remote UI. Opening Remote UI for Maintenance If brightness is set low, increase brightness setting and try printing again.
Check9 Set longer ink drying time. This allows the printed surface to dry, preventing smudges and scratches. • For Windows: 1. Check that printer is turned on. 2. Open Canon IJ Printer Assistant Tool. Opening the Maintenance Tool (Canon IJ Printer Assistant Tool) 3. Select Custom Settings. 4. Drag Ink Drying Wait Time slide bar to set the wait time and select OK. 5. Check message and select OK. • For macOS: Set the waiting time using Remote UI.
Vertical Line Next to Image Check Is loaded paper size correct? If the loaded paper is larger than the size you specified, vertical lines (A) may appear in the left margin or the both margins. Set the paper size to match the loaded paper. Printout Results Are Unsatisfactory Note • The direction or pattern of the vertical lines (A) may vary depending on the image data or the print setting. • This printer performs automatic cleaning when necessary to keep printouts clean.
Cannot Complete Printing Check1 Select setting not to compress printing data. (Windows) If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select the Do not allow application software to compress print data check box and click OK. Important • Clear the check box once printing is complete.
Lines Incomplete or Missing (Windows) Check1 Are you using Page Layout Printing or Binding Margin function? When the Page Layout Printing or Binding margin function is in use, thin lines may not be printed. Try thickening the lines in the document. Check2 Are you trying to print a large data file? (Windows) If you are trying to print a large data file, it takes a long time to start printing.
Images Incomplete or Missing (Windows) Check1 Select setting not to compress printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on Page Setup sheet of the printer driver. Select Do not allow application software to compress print data check box and click OK. For details, refer to Page Setup Tab Description. Important • Clear the check box once printing is complete.
Ink Blots / Paper Curl Ink Blots Paper Curl Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory If brightness is set low, increase brightness setting and try printing again. (Windows) Check2 If you are printing with a low brightness setting on plain paper, the paper may absorb too much ink and become wavy, causing paper abrasion. Adjusting Brightness Check3 Use Photo Paper to print photos.
Back of Paper Is Smudged Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Perform bottom plate cleaning to clean inside of printer. Cleaning Inside the Printer (Bottom Plate Cleaning) Note • During too much printing, ink may stain the inside of the printer.
Uneven or Streaked Colors Uneven Colors Streaked Colors Check1 Check paper and print quality settings. Printout Results Are Unsatisfactory Check2 Are the print head nozzles clogged? Follow the steps below to print a nozzle check pattern and determine whether the ink is ejected properly from the print head nozzles. Step1 Print the nozzle check pattern. After printing the nozzle check pattern, examine the pattern.
• For macOS: Printing a Nozzle Check Pattern If the pattern is not printed correctly, go to the next step. Step2 Clean the print head. After cleaning the print head, print the nozzle check pattern and check the result. • For Windows: Clean the print head • For macOS: Clean the print head If it does not improve, clean the print head again. If it still does not improve, go to the next step. Step3 Clean the print head deeply.
Printing Stops Check1 Is paper loaded? Make sure paper is loaded. If necessary, load paper. Check2 Do documents to be printed have many photographs or illustrations? It takes time for the printer and the computer to process large data such as photos or other graphics, so it may seem that the printer is not working. Also, if you are printing data that requires a lot of ink on successive sheets of plain paper, the printer may pause temporarily. In either case, wait until the process is complete.
Cannot Print Using AirPrint Check1 Make sure printer is turned on. Power Supply If the printer is turned on, cycle the power switch, and then check whether the issue is resolved. Check2 Make sure printer is registered to your computer. Make sure printer is connected by LAN to same network subnet as AirPrint compliant device when printing over LAN. Check3 Check4 Make sure printer has enough paper and ink. Check5 Make sure no error message is displayed on printer's LCD.
Paper Does Not Feed from Paper Source Specified in Printer Driver (Windows) Check Is paper source setting inconsistent between application program and printer driver? Change the application software setting corresponding to the printer driver setting, or click Print Options on Page Setup sheet of the printer driver and select Disable the paper source setting of the application software on Print Options screen.
Mechanical Problems Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly USB Connection Problems Cannot Communicate with Printer via USB Wrong Language Appears in LCD LCD Is Off Print Head Holder Does Not Move to Replacement Position Printer Status Monitor Not Displayed (Windows) Updating Printer Firmware 594
Printer Does Not Turn On Check1 Press ON button. Power Supply Check2 Make sure power plug is securely connected to printer, and then turn on again. Check3 Unplug printer, leave it for at least 2 minutes, and then plug it back in and turn on again. If this does not solve the problem, contact your nearest Canon service center to request a repair.
Printer Turns Off Unexpectedly or Repeatedly Check If printer is set to turn off automatically after a certain time, disable this setting. If you have set the printer to turn off automatically after a specified time, the power will shut off by itself once that time has elapsed. • To disable the setting from the operation panel: 1. Check that printer is turned on. 2. Select Various settings on Home screen and press the OK button. 3. Select Printer settings and press the OK button. 4.
USB Connection Problems Make sure of the checking item below when you find one of the followings. • Printing is slow. • Hi-Speed USB connection does not work. • A message such as "This device can perform faster" appears. (Windows) Note • If your system environment does not support Hi-Speed USB, the printer operates at the slower speed of USB 1.1. In this case, the printer works properly but printing speed may slow down due to the communication speed.
Cannot Communicate with Printer via USB Check1 Make sure printer is turned on. Check2 Connect USB cable properly. As the illustration below, the USB port is at the back of the printer. Important • Check the direction of the "Type-B" connector and connect it to the printer. For details, refer to the instruction manual supplied with the USB cable. Make sure Enable bidirectional support is selected in the Ports sheet of the Printer properties dialog box.
Wrong Language Appears in LCD Follow the instructions below to select your language. 1. Press the HOME button and wait a little. 2. Select on the HOME screen and press the OK button. 3. Select top setting item and press the OK button. 4. Select seventh setting item from top and press the OK button. 5. Select a language that you want to use for LCD and press the OK button.
LCD Is Off • If ON lamp is off: The printer is not on. Check that the power cord is connected and press the ON button. • If ON lamp is lit: The LCD may be in screen-saver mode. Press any button on the operation panel.
Print Head Holder Does Not Move to Replacement Position Check1 Is ON lamp off? Check if the ON lamp is lit. The print head holder will not move unless the power is on. If the ON lamp is off, close the top cover and turn the printer on. The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit, open the top cover again, then press the Stop button.
Printer Status Monitor Not Displayed (Windows) Check Is printer status monitor enabled? Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open printer driver setup window. How to Open the Printer Driver Setup Window 2. On Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on Option menu if it is not selected.
Updating Printer Firmware Important • Make sure the printer is connected to Internet before updating printer firmware. Updating Printer Firmware from Operation Panel Updating Printer Firmware from Remote UI Follow the procedure below. Updating Printer Firmware from Operation Panel 1. Check that printer is turned on and display HOME screen. If the HOME screen is not displayed, press the HOME button. 2. Select Various settings on HOME screen and press the OK button. The setup menu screen appears. 3.
3. Select Install update. 4. Check displayed message and select Update. Update starts and returns to the menu screen when update is completed.
Installation and Download Problems Failed to Printer Driver Installation (Windows) Updating Printer Driver in Network Environment (Windows) Disable Function to Send Usage Information of Printer Taking Time to Setup Process (Windows) 605
Failed to Printer Driver Installation (Windows) If you cannot get past the Printer Connection screen: Other cases: If you cannot get past the Printer Connection screen: Cannot Proceed beyond Printer Connection Screen Other cases: If the printer driver was not installed correctly, uninstall the printer driver, restart your computer, and then reinstall the printer driver. Deleting the Unnecessary Printer Driver Click here and install the printer driver.
Updating Printer Driver in Network Environment (Windows) Download the latest printer driver. Download the latest printer driver for your model on the download page of the Canon website. Uninstall the existing printer driver and follow the installation instructions to install the latest printer driver that you downloaded. In the connection method selection screen, select Use the printer with Wi-Fi connection. The printer is detected automatically in the network.
Disable Function to Send Usage Information of Printer The function to send usage information of the printer is configured or controlled by the printer, computer, and smartphone/tablet separately. Disable the function from each device as well as the printer. Important • Make sure each device is connected to Internet before disabling the function to send usage information.
Note • Depending on your operating environment, it may take time for the license agreement screen to appear. • Do not turn off the printer until the license agreement screen appears again. For macOS: Perform setup procedure to change the setting for sending information of the printer. 1. Click here and start setup procedure. 2. Click Start Setup on Start Setup screen.
5. Tap About. 6. Tap Extended Survey. The Extended Survey agreement screen appears. 7. Check displayed message and tap Do not agree. The function to send usage information from Canon PRINT Inkjet/SELPHY is disabled. Tap Agree to enable the function to send usage information. Next, disable the function to send usage information from the printer. 8. View Top screen of Canon PRINT Inkjet/SELPHY. Make sure the printer to change the setting is selected. 9. Tap printer icon. 10.
Taking Time to Setup Process (Windows) If Windows update starts during setup, or if you perform setup while Windows update is in progress, it may take a while to register the printer or to perform other processes. Wait for a while. This is not a malfunction.
Errors and Messages When Error Occurred Message (Support Code) Appears Error Message Appears on PictBridge (Wi-Fi) Compliant Device 612
When Error Occurred If an error occurs in printing, for example, if the paper runs out or jams, a troubleshooting message appears automatically. Take the appropriate action described in the message. When an error occurs, a message is displayed on the computer or on the printer. For some errors, a support code (error number) is also displayed.
When a Support Code and a Message are displayed on the Printer's LCD: For details on how to resolve errors with Support Codes, see List of Support Code for Error. For details on how to resolve errors without Support Codes, see Message (Support Code) Appears.
Message (Support Code) Appears This section describes some of the messages that may appear. Note • A support code (error number) is displayed for some errors. For details on errors that have support code, see List of Support Code for Error. If a message appears on the printer's LCD, see below. Message Appears on the Printer's LCD If a message appears on the computer, see below.
If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When the USB cable is securely plugged in, check the following: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contact the vendor of the relay device. • There could also be a problem with the USB cable.
Error Message Appears on PictBridge (Wi-Fi) Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge (Wi-Fi) compliant device and the countermeasures to clear them. Note • This section describes errors that are indicated on Canon-brand PictBridge (Wi-Fi) compliant devices. The error messages and operations may vary depending on the device you are using.
List of Support Code for Error Waste tank full / Ink absorber full Check the support code on the printer's LCD and take the appropriate action to resolve the error. List of Support Code for Error No ink / Ink cassette Check the support code on the printer's LCD and take the appropriate action to resolve the ererror ror. List of Support Code for Error Ink error Check the support code on the printer's LCD and take the appropriate action to resolve the error.
If You Cannot Solve a Problem If there is a problem that you cannot solve following the instructions in this chapter, contact Canon through the Support page of the Canon website or contact your nearest Canon service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the printer and contact the seller you bought it from or your nearest Canon service center.
List of Support Code for Error Support code appears on the printer's LCD and your computer screen when errors occur. A "support code" is an error number, and appears along with an error message. When an error occurs, check the support code and take the appropriate action in response.
5C13 5C14 • 6000 to 6ZZZ 6000 6001 6004 6500 6502 6700 6701 6800 6801 6830 6831 6832 6833 6900 6901 6902 6910 6911 6920 6921 6930 6931 6932 6933 6940 6941 6942 6943 6944 6945 6946 6A80 6A81 6D01 • 7000 to 7ZZZ 7600 7700 7800 7802 • 8000 to 8ZZZ 8200 8300 • A000 to ZZZZ B400 C000 For paper jam support codes, see also List of Support Code for Error (Paper Jams).
List of Support Code for Error (Paper Jams) If paper jams, remove it following the appropriate procedure as shown below.
1300 Cause Paper is jammed in the paper output slot / top feed / manual feed tray. What to Do Remove the jammed paper according to the paper source. If the paper loaded in the top feed is jammed: 1. Slowly pull out paper, either from paper output slot or from top feed, whichever is easier. Hold the paper with both hands, and pull it out slowly so as not to tear it. Note • If you cannot pull out the paper, turn the printer back on without pulling forcibly. The paper may be ejected automatically.
Note • When reloading the paper, make sure you are using suitable paper and loading it correctly. Also, make sure that the paper in the top feed is not resting against a wall or any other obstacle. If the paper is touching a wall, this may prevent the paper from being fed into the printer correctly. • We recommend using paper sizes other than A5 to print documents with photos or graphics. A5 paper may curl and jam as it leaves the printer.
• If paper becomes jammed during printing and you need to turn off the printer to remove it, press the printer's Stop button to stop the printing before you turn off the printer. • If the paper tears and you cannot remove the jammed paper from the paper output slot or the manual feed tray, remove the paper from inside the printer. Paper Is Jammed inside Printer 3. Return manual feed tray to original position. 4. Reload paper and press the printer's OK button. The printer resumes printing.
Paper Is Jammed inside Printer If the jammed paper tears and you cannot remove the paper from the paper output slot / top feed / manual feed tray, or if the jammed paper remains inside the printer, remove the paper following the instructions below. Note • If paper becomes jammed during printing and you need to turn off the printer to remove it, press the printer's Stop button to stop the printing before you turn off the printer. 1. Turn off the printer and unplug it. 2.
When moving the print head holder, hold the top of the print head holder and slide it slowly to the far right or left. 4. Hold jammed paper firmly in both hands. If the paper is rolled up, pull out it. 5. Slowly pull out paper, so as not to tear it. Pull out the paper at an angle of about 45 degrees.
6. Make sure all jammed paper is removed. If the paper tears when you pull out it, a bit of paper may remain in the printer. Check the following and remove any remaining paper. • Any paper left under the print head holder? • Any small bits of paper left in the printer? • Any paper left in the left and right empty spaces (C) in the printer? 7. Close top cover. All jobs in the print queue are canceled. Redo the printing.
1000 Cause Possible causes include the following. • There is no paper in the top feed. • Paper is not loaded in the top feed properly. What to Do Take the corresponding actions below. • Load paper in the top feed. Loading Paper in the Top Feed Note • The loadable paper differs depending on the paper source. For details on the paper that can be loaded in the top feed, refer to Loading Paper in the Top Feed.
After carrying out the above measures, press the printer's OK button. Note • To cancel printing, press the printer's Stop button.
1013 Cause Multi-purpose tray compatible media is not set on multi-purpose tray, or the media position is misaligned. What to Do Remove the multi-purpose tray, place the multi-purpose tray compatible media properly, and then attach the multi-purpose tray to the printer. Placing Multi-purpose Tray Then press the printer's OK button to cancel the error. Important • When you print on multi-purpose tray compatible media, use the supplied multi-purpose tray (the one with the "A" mark).
1200 Cause Top cover is open. What to Do Close the top cover and wait for a while. Do not forget to close it, such as after replacing ink tanks.
1250 Cause Paper output tray is closed. What to Do Open the paper output tray.
1401 Cause Print head may not be installed properly or may be damaged. What to Do Take the corresponding actions below. • Install the print head. • If the print head is already installed, remove and reinstall it. Then close the top cover. • Turn off the printer and turn it back on. If the measures above do not solve the problem, contact your nearest Canon service center to request a repair.
1600 Cause Ink may have run out. What to Do If printing is in progress, you are recommended to stop printing, replace the ink tank, and then print again. If printing is in progress and you want to continue printing, press the printer's OK button with the ink tank installed. Then printing can continue under the ink out condition. Replace the empty ink tank immediately after the printing. The printer may be damaged if printing is continued under the ink out condition.
1660 Cause The ink tank is not installed. What to Do Install the ink tank.
1700 Cause Ink absorber is almost full. What to Do Press the printer's OK button to continue printing. Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print.
1890 Cause Protective materials for shipping may still be attached. What to Do Open the top cover and make sure that the protective materials for securing the print head holder have been removed. If the protective materials are still there, remove them and close the top cover. In the case of the first printer setup, click here, select your printer name on the page, and follow the instructions.
2114 Cause Paper settings specified when printing do not match the paper information for the top feed registered in the printer. Note • For the appropriate combination of the paper settings specified in the printer driver and the paper information registered in the printer, refer to the following.
What to Do Select Next using the buttons and press the printer's OK button to display the screen below. Select the appropriate action using the buttons and press the printer's OK button. Note • Depending on settings, some of the options below may not appear. Print with the loaded paper. Select this option to print on the loaded paper with the paper settings specified when printing.
Paper Settings on the Printer Driver and the Printer (Media Type) (macOS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) Cancel print Cancels printing. Select this option when you want to change the paper settings specified at printing. Change the paper settings and retry printing. Note • To suppress the misprint prevention message, change the setting as described below.
2115 Cause Paper settings specified when printing do not match the paper information for the manual feed tray registered in the printer. Note • For the appropriate combination of the paper settings specified in the printer driver and the paper information registered in the printer, refer to the following.
What to Do Select Next using the buttons and press the printer's OK button to display the screen below. Select the appropriate action using the buttons and press the printer's OK button. Note • Depending on settings, some of the options below may not appear. Use manual feed tray settings Select this option to print on the loaded paper with the paper settings specified when printing.
Paper Settings on the Printer Driver and the Printer (Media Type) (macOS) Paper Settings on the Printer Driver and the Printer (Paper Size) (Windows) Paper Settings on the Printer Driver and the Printer (Paper Size) (macOS) Cancel Cancels printing. Select this option when you want to change the paper settings specified at printing. Change the paper settings and retry printing. Note • To suppress the misprint prevention message, change the setting as described below.
4103 Cause Cannot perform printing with current print settings. What to Do Press the printer's Stop button to cancel printing. Change the print settings specified when printing and retry printing.
5100 Cause Printer error has occurred. What to Do If you are printing, press the printer's Stop button to cancel printing, then turn off the printer. Check the following: • Make sure print head holder motion is not impeded by protective materials for securing the print head holder, jammed paper, etc. Remove any impediment. Important • When clearing an impediment to print head holder motion, be careful not to touch clear film (A) or white belt (B).
5200 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. After a while, plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
5B00 Cause Printer error has occurred. What to Do Contact your nearest Canon service center to request a repair. Note • In the case of warnings or errors caused by remaining ink levels, the printer cannot print.
6000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
C000 Cause Printer error has occurred. What to Do Turn off the printer and unplug it. Plug in the printer again and turn it back on. If this does not solve the problem, contact your nearest Canon service center to request a repair.
