Owner's Manual
Table Of Contents
PRODUCT - Purchased new and unused,
or
I WARRANTY PERIOD
Canon-refurbished (not second hand)) ! (from date
of
purchase)
All consumer camera, lens, video and projector
accessories
2. Canon's warranty does
not
cover:
a. replacing consumables including lamps, film, SD cards, ink, toner and paper;
b.
any
software included with the Products;
or
12 month
c.
any
malfunction
or
specific requirement
of
any other item
of
hardware
or
software you link to the Product.
3. Canon's warranty does not apply where damage is caused
by
external factors including:
a. normal
wear
and tear;
b. damage caused outside Canon's control including accidents, electrical faults, power surges, internet connection fault,
vandalism
or
burglary;
c. your negligent
or
improper use
of
the Products including failing to follow operating instructions
or
providing an unsuitable
environment;
d. leaking batteries;
e. liquid exposure (except
for
waterproof Products)
or
infiltration
of
foreign particles;
f.
repairs
or
modification
of
the
Products except by Canon
or
its authorised service agents;
g. using unsuitable ink
or
toner
or
other materials in the Products;
h.
using any other consumables, accessories, supplies, parts
or
devices (including batteries, tapes/cards, lenses and flash
attachments) not conforming to Canon's specifications;
or
i.
shipping
or
other transit.
4. Subject to your consumer rights, Canon excludes all liability in respect
of
the Product for any loss that is not reasonably
foreseeable from a failure
of
the Product including liability for negligence, loss
of
your data, loss
or
damage to third party
software, loss
of
expenditure associated with the Product, losses incurred while the Product is being repaired
or
dur
ing
transit to
or
from Canon,
or
loss
of
enjoyment.
5. This warranty is not transferable.
MAKING A WARRANTY CLAIM
The process
for
making claims differs by Product as described below.
We
may
ask you for a written description
of
the
problem, images
or
other relevant material.
We
may try to troubleshoot and resolve the problem with you first. Remember,
please have your proof
of
purchase ready.
Projectors purchased in Australia
To
make a claim, call Canon as soon as possible on 1300 799 604.
If
Canon accepts your warranty claim, we will collect the Product to repair
or
replace any faulty parts
or
rectify any faulty
workmanship
at
our
cost but any costs to unmount it and/or securely and safely package it
for
delivery to Canon is at your
cost (subject
to
consumer law rights).
All other Products
To
make a claim, call Canon
or
our
authorised service agents as soon
as
possible on 13 13 83 (Australia)
or
0800 222 666
(New Zealand), submit a request at www.canori.eom.au/en-AU/Personal/Support-Help (Australia)
or
visit
www
.canon.com.au/warranty (Australia)
or
www
.canon.co.nz/warranty (New Zealand).
If
we need to examine the Product then, except as otherwise required by consumer
law
, you must pay for all packing, freight
and insurance costs to ship the Product
to
Canon
or
our authorised service agent.
If
Canon accepts your warranty claim,
we
will (at
our
cost and subject
to
consumer law rights) repair
or
replace any faulty
parts
or
rectify any faulty workmanship, either perform the work on-site
or
return the Product to you.
If
your warranty claim is not accepted, Canon
or
our authorised service agents
may
still be able to resolve your problem,
where service is charged at
our
standard rates (only with your prior approval) and either perform the work on-site
or
deliver
the Products
for
repair at your cost.