User's Manual

TROUBLESHOOTING
Status LED Indication Actions
MicroSD Card
Error
Magenta
• Check if the MicroSD card is inserted properly
• Check if the MicroSD card is full
• Check if the MicroSD card is corrupted
• Check if the MicroSD card is compatible
Paper Feeding
Failed
Red
• Open the paper compartment cover to check if
Canon ZINK® photo paper is inserted
Paper Jam
Red
• Power off and on the device, the photo paper
will be fed out automatically
Printer Cover
is not closed
properly
Red
• Close the printer cover properly
Connection
N/A
• Make sure the smartphone bluetooth
connection is properly set up
• Make sure selection of device on the App is
correct
• Make sure smartphone OS is compatible and
up to date
Remote Control
Failed
N/A
• Make sure the device is connected with the
App
• Make sure the App and rmware are up to
date
Customized
Sound Failed
N/A
• Make sure the device is connected with the
App
• Make sure the app and rmware are up to date
Device does
not Work
N/A
• Make sure the battery level is not too low.
If it is, recharge the device
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