Owner's Manual

CANON MANUFACTURER'S WARRANTY
In addition to your consumer rights, Canon offers the following manufacturer's warranty:
1. With normal use and service, during the Warranty Period stated below, Canon warrants the Products will be free from
defects arising wholly or substantially from faulty parts, manufacture or workmanship:
I
PRODUCT - Purchased new and unused, or I WARRANTY PERIOD
Canon-refurbished (not second hand)) I (from date of purchase)
All consumer camera, lens, video and projector
accessories
2. Canon's warranty does not cover:
a. replacing consumables including lamps, film, SD cards, ink, toner and paper ;
b. any software included with the Products; or
12 month
c. any malfunction or specific requirement of any other item of hardware or software you link to the Product.
3. Canon's warranty does not apply where damage is caused by external factors including:
a. normal wear and tear ;
b. damage caused outside Canon's control including accidents, electrical faults, power surges, internet connection fault,
vandalism or burglary;
c. your negligent or improper use of the Products including failing to follow operating instructions or providing an unsuitable
environment;
d. leaking batteries;
e. liquid exposure (except for waterproof Products) or infiltration of foreign particles;
f. repairs or modification of the Products except by Canon or its authorised service agents;
g. using unsuitable ink or toner or other materials in the Products;
h. using any other consumables, accessories, supplies, parts or devices (including batteries, tapes/cards, lenses and flash
attachments) not conforming to Canon's specifications; or
i. shipping or other transit.
4. Subject to your consumer rights, Canon excludes all liability in respect of the Product for any loss that is not reasonably
foreseeable from a failure of the Product including liability for negligence, loss of your data, loss or damage to third party
software, loss of expenditure associated with the Product, losses incurred while the Product is being repaired or during
transit to or from Canon, or loss of enjoyment.
5. This warranty is not transferable.
MAKING A WARRANTY CLAIM
The process for making claims differs by Product as described below. We may ask you for a written description of the
problem, images or other relevant material. We may try to troubleshoot and resolve the problem with you first. Remember,
please have your proof of purchase ready.
Projectors purchased in Australia
To make a claim, call Canon as soon as possible on 1300 799 604.
If Canon accepts your warranty claim, we will collect the Product to repair or replace any faulty parts or rectify any faulty
workmanship at our cost but any costs to unmount it and/or securely and safely package it for delivery to Canon is at your
cost (subject to consumer law rights).
All other Products
To make a claim, call Canon or our authorised service agents as soon as possible on 13 13 83 (Australia) or 0800 222 666
(New Zealand), submit a request at www ,canon.com.au/en-AU/Personal/Support-Help (Australia) or visit
www .canon.com.au/warranty (Australia) or www.canon.eo.nz/warranty (New Zealand).
If we need to examine the Product then, except as otherwise required by consumer law , you must pay for all packing, freight
and insurance costs to ship the Product to Canon or our authorised service agent.
If Canon accepts your warranty claim, we will (at our cost and subject to consumer law rights) repair or replace any faulty
parts or rectify any faulty workmanship, either perform the work on-site or return the Product to you.
If your warranty claim is not accepted, Canon or our authorised service agents may still be able to resolve your problem,
where service is charged at our standard rates (only with your prior approval) and either perform the work on-site or deliver
the Products for repair at your cost.