Owner's Manual

Table Of Contents
Troubleshooting
218
Unable to log in to FTP server. Error code returned.
-Check the FTP server’s [User Name] and [Password] in the camera’s network settings.
- Change the file access permission settings on the FTP server to allow reading, writing and accessing logs.
- Change the destination folder so the path includes only ASCII characters.
Wi-Fi authentication unsuccessful
- The camera’s authentication mode and/or encryption key are different from those of the access point. Change the
settings on the camera to match the access point.
Wi-Fi connection lost.
- The camera could not connect to the access point or network device.
-The wireless signal may be affected by nearby cordless telephones, microwave ovens, refrigerators or other devices.
Operate the camera in a place more distant from such interference.
Wi-Fi error. Incorrect encryption method.
-Make sure the camera and access poi
n
t are using the same authentication/encryption method.