CarePAK PLUS Terms & Condition

10. PRE-EXISTING CONDITIONS INCURRED OR KNOWN TO YOU (MEANING A CONDITION THAT,

WITHIN ALL REASONABLE MECHANICAL OR ELECTRICAL PROBABILITY, RELATES TO THE

MECHANICAL FITNESS OF THE COVERED PRODUCT BEFORE ISSUANCE OF THIS SERVICE

CONTRACT).

11. COSMETIC DAMAGE (MEANING DAMAGES OR CHANGES TO THE PHYSICAL APPEARANCE OF THE

PRODUCT THAT DOES NOT IMPEDE OR HINDER THE PRODUCT’S NORMAL OPERATIONAL

FUNCTION; SUCH AS SCRATCHES, ABRASIONS, OR CHANGES IN COLOR, TEXTURE, OR FINISH),

RUST, CORROSION, WARPING, BENDING OR EXPOSURE TO WEATHER CONDITIONS.

12. ANY KIND OF MANUFACTURER RECALL OR REWORK ORDER ON THE COVERED PRODUCT THAT THE

MANUFACTURER IS RESPONSIBLE FOR PROVIDING, REGARDLESS OF THE MANUFACTURER’S

ABILITY TO PAY FOR SUCH REPAIRS.

13. BREAKDOWN OR DAMAGE THAT IS COVERED UNDER ANY OTHER INSURANCE, WARRANTY,

GUARANTEE AND/OR SERVICE CONTRACT PROVIDING THE SAME BENEFITS AS OUTLINED IN THIS

SERVICE CONTRACT.

14. ANY ACCESSORIES, EXTERNAL PERIPHERAL DEVICES AND/OR ADD-ON OPTIONS.

15. ANY CLAIM THAT HAS NOT BEEN PRIOR AUTHORIZED BY THE ADMINISTRATOR OR US.

YOU ARE RESPONSIBLE FOR BACKING UP ALL SOFTWARE AND DATA ON A REGULAR BASIS AND PRIOR TO

COMMENCEMENT OF ANY REPAIR. THIS SERVICE CONTRACT DOES NOT COVER RESTORATION OF SOFTWARE OR

DATA, OR DATA RETRIEVAL TO/FROM YOUR COVERED PRODUCT, AND WE ARE UNABLE TO TRANSFER SUCH

SOFTWARE OR DATA TO ANY REPLACEMENT DEVICE THAT MAY BE PROVIDED TO YOU. IN NO EVENT SHALL WE

BE RESPONSIBLE FOR THE RESTORATION OF SOFTWARE OR DATA, OR FOR RETRIEVING DATA FROM YOUR

PRODUCT.

IF YOUR PRODUCT EXPERIENCES AN OCCURRENCE THAT IS EXCLUDED FROM COVERAGE UNDER THIS SECTION,

OR IN THE EVENT OF A SERVICE INCIDENT WHEREIN THERE IS A “NO PROBLEM FOUND” DIAGNOSIS FROM OUR

AUTHORIZED SERVICER, THEN YOU MAY

BE RESPONSIBLE FOR ALL COSTS IN ASSOCIATION WITH SUCH SERVICE

INCLUDING ANY SHIPPING AND/OR ON-SITE SERVICING COSTS.

OU R RIGH T TO RECOVER P AYMENT

If You have a right to recover against another party for anything We have paid under this Service Contract, Your rights

shall become Our rights. You shall do whatever is necessary to enable Us to enforce these rights. We shall recover only

the excess after You are fully compensated for Your loss.

CANCEL LAT I ON

You may cancel this Service Contract at any time by informing the Administrator, Canon, of Your cancellation request. If

such request is within 30 days of the purchase of this Service Contract, You will receive a 100% refund of the Service

Contract purchase price paid by You, less the amount of any Claims paid by Us. If such request is made after 30 days of

the purchase date of this Service Contract, You will receive a pro-rata refund of the Service Contract purchase price paid

by You, less the amount of any Claims paid by Us and less an administrative fee not to exceed 10% of the Service Contract

purchase price, or $25.00, whichever is less. In no event will any imposed administrative fee exceed twenty-five dollars

($25.00).

We may only cancel this Service Contract for the following reasons: 1) non-payment of the Service Contract fee by You; 2)

material misrepresentation by You to Us; or 3) substantial breach of duties by You under this Service Contract in relation

to the covered Product or its use. If We cancel this Service Contract, We must provide written notice to You at least 15

days prior to the effective date of cancellation. Such notice will be sent to Your current address in Our file (email or

physical address as necessary), with the reason for and effective date of such cancellation. If We cancel this Service