iP110 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Printer Printing Troubleshooting English
Contents Read Me First. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 How to Use the Online Manual. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Trademarks and Licenses. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Search Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Notes on Operation Explanations. . . . . . . . .
Safety Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Safety Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Regulatory and Safety Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Main Components and Basic Operations. . . . . . . . . . . . . . . . . . . . . .
Cleaning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139 Aligning the Print Head. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Performing Maintenance from a Computer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Cleaning the Print Heads from Your Computer. . . . . . . . . . . . . . . . . . . . . . . . . . .
IJ Network Tool. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 188 Changing the Settings in the Wireless LAN Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189 Changing the WEP Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Changing the WPA/WPA2 Detailed Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Tips for Ensuring Optimal Printing Quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Useful Information about Ink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Key Points to Successful Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 255 Be Sure to Make Paper Settings after Loading Paper. . . . . . . . . . . . . . . . . . . . . . . . . . . .
Editing the Print Document or Reprinting from the Print History. . . . . . . . . . . . . . . . . . . . . . 314 Changing the Print Quality and Correcting Image Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Setting the Print Quality Level (Custom). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Printing a Color Document in Monochrome. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320 Specifying Color Correction. . . . .
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 411 Problems with Network Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 412 Problems with the Printer While Using with Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413 The Printer Stopped Working Suddenly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Problems with the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 457 The Printer Cannot Be Powered On. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 458 The Printer Turns Off Unintentionally. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 459 Cannot Connect to Computer with a USB Cable Properly. . . . . . . . . . . . . . . . . . . . . . . . . .
1700. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 503 1701. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 504 1810. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 505 2100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6946. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 537 6A00. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 538 A000. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 539 A100. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Read Me First Notes on Online Manual Usage How to Print Notes on Online Manual Usage • Reproduction, diversion or copying of any text, photo or image published in the Online Manual (hereinafter referred to as "this guide"), in whole or in part, is prohibited. • In principle, Canon shall change or delete the contents of this guide without prior notice to customers. In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons.
How to Use the Online Manual Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment. These must be observed for safe operation. Important Instructions including important information.
Trademarks and Licenses • Microsoft is a registered trademark of Microsoft Corporation. • Windows is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Windows Vista is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries. • Internet Explorer is a trademark or registered trademark of Microsoft Corporation in the U.S. and/or other countries.
1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License. "Legal Entity" shall mean the union of the acting entity and all other entities that control, are controlled by, or are under common control with that entity.
their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed. 4. Redistribution.
goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. • When searching from this page or the "Home" page without entering your product's model name or your application's name, all products supported by this guide will be considered for the search.
Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage" in the search window and perform a search • Searching for Reference Pages Enter your model name and a reference page title* * You can find reference pages more easily by entering the function name as well.
Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when Windows 8.1 operating system (called Windows 8.1 below) or Windows 8 operating system (called Windows 8 below) is used.
Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Print Photos Easily Using My Image Garden Print Items with Easy-PhotoPrint+ (Web Application) Print Photos on Facebook Easily Using a Facebook App "Print Your Days" Connection Methods Available on the Printer Notice for Web Service Printing Use PIXMA Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Android Print Checking Printer Information Print Easily from a Smartphone or Tablet
Connect Wirelessly with Ease in "Access Point Mode" The printer supports "access point mode" in which you can connect to the printer wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode" with simple steps to enjoy printing wirelessly. When you use the printer with the access point mode, be sure to specify the access point name of the printer and the security setting in advance.
Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person. This also allows you to find the target photos easily when you search for them later on.
Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation. Moreover, you can use various photos for your item through integration with social networks such as Facebook, or with online storage, web albums, etc.
Print Photos on Facebook Easily Using a Facebook App "Print Your Days" Use Print Your Days to collect Facebook photos of memories of parties and travel, recent activity of your family and friends, your hobbies, etc., then create and print a work of art. Print Your Days is available from the Print Your Days Facebook page.
Connection Methods Available on the Printer The following connection methods are available on the printer. Wireless Connection With an access point Without an access point USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point. The two connection methods cannot be used at the same time.
Connection without Using an Access Point • Connect the printer and a device without using an access point. Connect a device and the printer directly using the printer's access point mode function. • When establishing a connection in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used.
Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. Hold down the Wi-Fi button (A) on the printer until the POWER lamp (B) flashes 3 times, then release the Wi-Fi button after the third flash. The printer's access point mode will be enabled. 2. Check the SSID and network key of your printer. Print the LAN setting information and check the SSID and password (network key) fields.
5. Enter the network key, then click Connect. 6. When connection is complete, click Back until the screen below appears. Proceed with the setup.
Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
• When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear. If an error appears, disconnect a device that does not use the printer, then configure settings again.
Notice for Web Service Printing When Using Web Service • Canon does not guarantee the continuity and reliability of the web services provided, the availability of site access, or permission to download the materials. • Canon may at any time update, change, or delete the information provided through the web service, or may suspend or discontinue the service without prior notice. Canon shall not be held responsible for any damages resulting from such actions.
When printing downloaded template forms: 1. The copyright of each material (photos, illustrations, logos, or documents: hereinafter referred to as "the materials") provided on the web template printing service belongs to their respective owners. Issues pertaining to Rights of Publicity may arise regarding the use of any of people or characters displayed on the web template printing service.
Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions from your printer or from the web browser on your smartphone, tablet, or computer. • Print images from a photo-sharing service • Print documents from a data management service • Use Twitter to report the printer status, such as no paper or low ink levels.
Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshooting Canon Inkjet Cloud Printing Center 36
Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer. You can also print app photos and documents from your smartphone or tablet.
Requirements for Canon Inkjet Cloud Printing Center operation Computer CPU x86 or x64 1.
• In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. 1. Check that the printer is connected to the Internet Important • To use this function, you must connect this printer to the Internet. 2. Remote UI startup 3. Select IJ Cloud Printing Center setup -> Register with this service 4. Follow the instructions displayed in the window, and run the authentication 5.
Important • There are character restrictions for the e-mail address, as shown below. • You can use up to 255 alphanumeric characters consisting of single-byte characters and symbols (!#$%&'*+/=?^_{}|~.-@). • Multibyte characters cannot be used. You will get an error if the e-mail address you enter contains a character that cannot be used.
9. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 10. Enter the User name Enter the name that identifies the user.
11. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region. Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected. Select whether or not to apply the daylight saving time. 12. Enter the Security code and select Done Enter the code for authenticating the user.
The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center.
Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center. Important • You have 5 tries to enter your password. If you fail, you will not be able to log in for about the next hour.
Create new account A new registration will be added to the Canon Inkjet Cloud Printing Center. System requirements This displays the system requirements for the Canon Inkjet Cloud Printing Center. Help/legal notices (smartphone and tablet devices only) The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. Software license info The licensing information of Canon Inkjet Cloud Printing Center is displayed.
(3) Right context menu (4) Display area (5) Menu area (1) Left context menu When you select , the Mng. printer screen of the Manage users screen appears. For general users, the Select printer screen appears. Mng. printer screen (Select printer screen) From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add printers, and copy apps.
This displays the date and time the printer information was last updated. refreshes the information. • Copy apps Select this to copy apps added in the selected printer to another printer. When you select , the screen shown below appears. Set the Destination printer and the Source printer. Then select OK. • Change the printer name When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name.
Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself. To delete yourself, cancel your membership from the user information screen. • Adding a user Select Add user. The user registration screen appears.
• Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The • symbol indicates that there is a new unread notice. User information* This displays the User information screen. You can change the registered e-mail address, password, language, time zone, and other settings.
• Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select. (5) Menu area The following 4 menu buttons are displayed: • Apps* This displays the list of registered apps in the Display area. • Config This displays the Register apps screen in the Display area.
On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select When you select , the details of the app are displayed. / , you can choose to register or unregister the app.
not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important • The Properties displayed may differ from the actual status at the display time, depending on the printer status. • Manage jobs* This screen displays the print status and the print history.
(5) Notices area (6) Information area (7) Global navigation area (8) Display area (1) Mng. printer (Select printer) button When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers, add printers, and copy apps.
• Display update date/time of the printer information* This displays the date and time the printer information was last updated. refreshes the information. • Change the printer name When you select , a screen to change the printer name appears. Follow the instructions on the screen to change the name. Note • The printer name entry has the following character limitation: • Up to 128 characters • Delete printers When you select , the printer is deleted from the Canon Inkjet Cloud Printing Center.
Set the Destination printer and the Source printer. Then select OK. (2) Manage users button When you select the Manage users button, the Manage users screen appears. From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, add users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete. However, you cannot delete yourself.
• Sort (Apps) This displays the list of registered apps in the Display area. Drag the app to change the order. When you finish sorting, press the Set sort order button and confirm the order. • Config This displays the Register apps screen in the Display area. The display can be toggled between Registered and Search apps. The Registered screen lists registered apps. You can check the information of these apps or deregister them.
◦ When you select , the details of the app are displayed. When you select / , you can choose to register or unregister the app. Note • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred.
(5) Notices area This displays the latest notice. Nothing is displayed in this area if there is no notice. When you select Notice list, you can display up to 40 items. (6) Information area This display other information, including the privacy statement and other companies' licensing information. (7) Global navigation area The User information*, Instructions*, and Log out* buttons are displayed. Press the User information to change the settings.
Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2. On the Login screen, enter the E-mail address and Password, and then select Log in Important • The e-mail address and password are case-sensitive. Make sure the case is correct.
Important • • • • The available functions differ depending on the app. The printing procedure differs depending on the app. You need to get the account and register photo and other data beforehand. The following file formats can be printed: jpg, jpeg, pdf, docx, doc, xlsx, xls, pptx, ppt, and rtf. The file formats that can be printed differ depending on the app. • Before you print, check that printer is on and is connected to the network. Then start.
4. In the displayed image list, select the image that you want to print, and then select Next 5.
6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed. • With premium apps that limit the number of print jobs, print jobs that expire and cannot be printed are also included in the print count.
Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Check that the printer is connected to the Internet Important • To use this function, you must connect this printer to the Internet. 2. Remote UI startup 3. Select IJ Cloud Printing Center setup -> Register with this service 4. Follow the instructions displayed in the window, and run the authentication 5.
Troubleshooting Canon Inkjet Cloud Printing Center If an app cannot be installed If the registered app is not in the Apps list If the information is not updated when you press the Update button If you do not receive the registration e-mail Printing starts on its own even if you do not do anything If you are unable to log in correctly even after entering the correct password in iOS or Mac If an app cannot be installed Check the country or region where the printer was purchased.
If you are unable to log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac, and the password contains the ¥ symbol, enter a backslash instead. For instructions on entering a backslash, see the OS help.
Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. 1. Preparations for Printing with Google Cloud Print 2.
Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
3. Select Google Cloud Print setup -> Register with Google Cloud Print Note • If you have already registered the printer with Google Cloud Print, the confirmation message to re-register the printer is displayed. 4. When the confirmation screen to register the printer is displayed, select Yes 5. In the print setup for Google Cloud Print, select the display language, and then select Authentication. 6. When the registration completion message appears, select OK.
Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance. 1. Make sure that the printer is turned on Note • If you want to send the print data from an outside location, turn on the printer in advance. 2.
• If you select plain paper as media type or if you select B5/A5-size as paper size, the print data is printed with border even when you select the borderless print setting. • The print results may differ from the print image depending on the print data. • Depending on the device sending the print data, you may not select the print settings when sending the print data with Google Cloud Print.
Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver. Checking Your Environment First, check your environment.
3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note • The Printer Options differ depending on the app and model you are using.
5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7. For Duplex Printing, click On to enable duplex printing or click Off to disable the function. 8. Tap the Print. When you execute printing, the printer prints according to the specified settings.
Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the printer to cancel the print job. • From an Apple device: Press the Home button on the Apple device twice to set the Multitasking mode, and then swipe to the right. Tap the Print Center icon to display a Print Summary.
Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour. Note • The windows used in the explanations may differ from those displayed by your Apple product or app.
Android Print Use the Canon printing plugin Canon Print Service is a printing plug-in for Android 4.4 available for free on Google Play. Installing and activating the plug-in enables your Android smartphone or tablet to print wirelessly to a Canon printer. Printing via Mopria You can print wirelessly to a Canon printer from a Mopria compatible Android smartphone or tablet. See the Mopria homepage (http://www.mopria.org) for details including supported devices.
Checking Printer Information You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon. 1. Selecting Printer Information in an Apps Screen Note • You can also enter IPv4 address directly in the web browser to display printer information. 1. Check that the printer has been turned on 2.
Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. PIXMA Printing Solutions can be downloaded from App Store and Google Play.
Printing with Windows RT When you use Windows RT, printing is easy because you simply connect this printer to the network. For information about connecting to the network, see the setup URL (http://www.canon.com/ijsetup) for using this product from your computer, smartphone, or tablet device. When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically.
Overview of the Printer Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Printer Loading Paper Loading Paper Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status from Your Computer Checking the Ink Status Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer Changing the Printer Settings Changing Printer Settings from Yo
Specifications 85
Safety Guide Safety Precautions Regulatory and Safety Information 86
Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source. To avoid the risk of fire or electric shocks, use the machine under the operating environment specified in the On-screen Manual. • Do not place the machine on a thick rug or carpet.
Universal AC Adapter • When you pack the universal AC adapter for travel or storage, never wrap the cord around the body of the AC adapter to prevent the cord from splitting or separating from the body of the AC adapter and causing a short circuit.
Regulatory and Safety Information For models containing lithium battery • Dispose of used batteries according to the local regulations. • Risk of explosion if battery is replaced by an incorrect type. Users in the U.S.A. FCC Notice (U.S.A. Only) For 120V, 60Hz model Model Number: K10404 (Contains FCC ID: AZDK30357) This device complies with Part 15 of the FCC Rules.
Users in Canada This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules.
Korisnici u Srbiji Ovaj simbol označava da ovaj proizvod ne sme da se odlaže sa ostalim kućnim otpadom, u skladu sa WEEE Direktivom (2012/19/EU), Direktivom o baterijama (2006/66/EC) i nacionalnim zakonima.
time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default. Energy Star® The Energy Star® programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. Products which meet the stringent requirements of the Energy Star® programme for both environmental benefits and the amount of energy consumption will carry the Energy Star® logo accordingly.
Main Components and Basic Operations Main Components About the Power Supply of the Printer 93
Main Components Front View Rear View Side View Inside View 94
Front View (1) print head cover Open to replace an ink tank or remove jammed paper inside the printer. (2) paper guide Align with the left side of the paper stack. (3) paper support Pull out fully to support paper loaded on the rear tray. (4) rear tray cover Open to load paper in the rear tray. (5) rear tray Load paper here. Two or more sheets of the same size and type of paper can be loaded at the same time, and fed automatically one sheet at a time.
* All lamps are shown lit in the above figure for explanatory purposes. (8) ON button Turns the power on or off. Turning the Printer On and Off (9) POWER lamp Lights after flashing when the power is turned on. Note • You can check the status of the printer by the POWER and Alarm lamps. • • • • • POWER lamp is off: The power is off. POWER lamp lights: The printer is ready to print. POWER lamp flashes: The printer is getting ready to print, or printing is in progress.
Rear View (1) battery connector Connects the battery. For how to connect and use the battery, refer to the battery's instruction manual. (2) battery connector cover Covers the battery connector. When the battery is unplugged from the connector, use this cover to protect the battery connector.
Side View (1) AC adapter connector Plug in the supplied universal AC adapter plug here. (2) USB port Plug in the USB cable to connect the printer with a computer. Important • Do not touch the metal casing. • Do not plug in or unplug the USB cable while printing.
Inside View (1) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (2) print head holder Install the print head here. (3) print head lock lever Locks the print head into place. Important • Do not pull up this lever after installing the print head. • If you pull up the print head lock lever after installing the print head, push both tabs in left to right order until each clicks into place.
Note • For details on replacing an ink tank, see Replacing an Ink Tank.
About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord 101
Confirming that the Power Is On The POWER lamp is lit when the printer is turned on. Note • It may take a while for the printer to start printing immediately after you turn on the printer.
Turning the Printer On and Off Turning on the printer 1. Open the rear tray cover. The paper output slot cover opens automatically. 2. Press the ON button to turn on the printer. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the printer to start printing immediately after you turn on the printer. • If the Alarm lamp flashes, see If an Error Occurs. • If you use the battery, make sure that it is charged.
Important • When you unplug the power cord after turning off the printer, be sure to confirm that the POWER lamp is off. • If you stand the printer up or carry the printer before the POWER lamp goes off, this may cause the ink to leak or the printer to break. Note • It may take up to 40 seconds until the power is turned off. • You can set the printer to automatically turn off when no print jobs are sent to the printer for a certain interval. This is the default setting.
Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • • • • • The power plug/power cord is hot. The power plug/power cord is rusty. The power plug/power cord is bent. The power plug/power cord is worn. The power plug/power cord is split. Caution • If you find anything unusual with the power plug/power cord described above, unplug the power cord and call for service.
Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, press the ON button, then confirm that the POWER lamp is off. Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced. • If you stand the printer up or carry the printer before the POWER lamp goes off, this may cause the ink to leak or the printer to break. 1.
Loading Paper Loading Paper 107
Loading Paper Loading Plain Paper / Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 108
Loading Plain Paper / Photo Paper You can load plain paper or photo paper. Important • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper. • For the page size and paper weight you can use for this printer, see Media Types You Can Use.
4. Slide the paper guide (C) to the left, and load the paper against the far right (D) of the rear tray WITH THE PRINT SIDE FACING YOU. 5. Slide the paper guide (C) to align it with the paper stack. Do not slide the paper guide too hard against the paper. The paper may not be fed properly. Important • Always load paper in the portrait orientation (E). Loading paper in the landscape orientation (F) can cause paper jams.
Note • If paper has print side (front or back), such as photo paper, load it with the whiter side (or glossy side) facing you. • Keep the paper stack height below the tab (G) of the paper guide. 6. Set the paper thickness lever (H) to the right. Note • If the corners or edges of the paper are smudged, try to print with the paper thickness lever set to the left. It may improve print quality. Reset the paper thickness lever to the right when you finish printing.
Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from a digital camera is not supported. • Do not use the following envelopes. They could jam in the printer or cause the printer to malfunction.
4. Slide the paper guide (C) to the left, and load the envelopes against the far right (D) of the rear tray WITH THE PRINT SIDE FACING YOU. The folded flap of the envelope will be faced up on the left side. Up to 10 envelopes can be loaded at once. 5. Slide the paper guide (C) to align it with the envelopes. Do not slide the paper guide too hard against the envelopes. The envelopes may not be fed properly.
Note • Keep the envelope stack height below the tab (G) of the paper guide. 6. Set the paper thickness lever (H) to the left. Note • Reset the paper thickness lever to the right when you finish printing. Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos. Media Types Commercially available papers • Plain Paper (including recycled paper) • Envelopes*1 Canon genuine papers The Model Number of Canon genuine paper is shown in brackets.
Standard sizes: • • • • • • • • • • Letter Legal A5 A4 B5 4" x 6" (10 x 15 cm) 5" x 7" (13 x 18 cm) 8" x 10" (20 x 25 cm) Envelope DL Envelope Com 10 Non-standard sizes: You can print on non-standard size paper within the following ranges. • Minimum size: 2.17 x 3.58 inches (55.0 x 91.0 mm) • Maximum size: 8.50 x 23.00 inches (215.9 x 584.2 mm) Paper Weight You can use paper in the following weight range.
Paper Load Limit Commercially Available Papers Media Name Paper Thickness Lever*1 Rear Tray Limit of the Outputted Paper Plain Paper (including recycled paper)*2 Approx. 50 sheets Right Approx. 10 sheets Envelopes 10 envelopes Left 5 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output slot cover before continuously printing to avoid blurs and discoloration. Paper for printing photos: Media Name
Media Types You Cannot Use Do not use the following types of paper. Using such paper will cause not only unsatisfactory results, but also the printer to jam or malfunction.
Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Envelopes 119
Printing Area To ensure the best print quality, the printer allows a margin along each edge of media. The actual printable area will be the area inside these margins. Recommended printing area : Canon recommends that you print within this area. Printable area : The area where it is possible to print. However, printing in this area can affect the print quality or the paper feed precision. Note • By selecting Borderless Printing option, you can make prints with no margins.
Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) A5 5.56 x 7.95 inches (141.2 x 202.0 mm) A4 8.00 x 11.38 inches (203.2 x 289.0 mm) B5 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5" x 7" (13 x 18 cm) 4.73 x 6.69 inches (120.2 x 169.8 mm) 8" x 10" (20 x 25 cm) 7.73 x 9.69 inches (196.4 x 246.0 mm) Recommended printing area A: 1.81 inches (46.0 mm) B: 1.38 inches (35.0 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.
Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area A: 1.81 inches (46.0 mm) B: 1.38 inches (35.0 mm) Printable area C: 0.12 inch (3.0 mm) D: 0.20 inch (5.0 mm) E: 0.25 inch (6.4 mm) F: 0.25 inch (6.
Envelopes Size Recommended Printing Area (width x height) Envelope DL 4.06 x 7.50 inches (103.2 x 190.5 mm) Envelope Com 10 3.85 x 8.34 inches (98.0 x 211.8 mm) Recommended printing area A: 0.12 inch (3.0 mm) B: 1.04 inches (26.5 mm) C: 0.13 inch (3.4 mm) D: 0.13 inch (3.
Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 124
Replacing an Ink Tank When remaining ink cautions or errors occur, the Alarm lamp will flash to inform you of the error. Count the number of flashes and take appropriate action. If an Error Occurs Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure. Replacing Procedure When you need to replace an ink tank, follow the procedure below. Important • If you remove an ink tank, replace it immediately.
Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • Do not place any object on the print head cover. It will fall into the rear tray when the print head cover is opened and cause the printer to malfunction. • Do not touch the metallic parts or other parts inside the printer. • If the print head cover is left open for more than 10 minutes, the print head holder moves to the right.
Note • Do not touch the print head lock lever (B). If you pull up the print head lock lever, lock it again. Inside View • Do not remove both ink tanks at the same time. Be sure to replace ink tanks one by one when replacing both ink tanks. • For details on ink lamp flashing speed, see Checking the Ink Status with the Ink Lamps. 4. Remove the new ink tank from its packaging, then remove the protective cap (C) from the bottom of the ink tank.
6. Press the mark on the ink tank until the ink tank snaps firmly into place. Make sure that the ink lamp lights up. Important • Install both ink tanks to print. The printer cannot be used unless both ink tanks are installed. • If the front (innermost) part of the ink tank (F) is sticking up, push down on the Canon logo on the ink tank. Do not remove the ink tank forcibly.
7. Close the print head cover. Note • If the Alarm lamp still flashes after the print head cover is closed, take appropriate action. If an Error Occurs • When you start printing after replacing the ink tank, the printer starts cleaning the print head automatically. Do not perform any other operations until the printer completes the cleaning of the print head. While cleaning is in progress, the POWER lamp is flashing.
Checking the Ink Status from Your Computer You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. The Canon IJ Status Monitor opens and displays an image of the ink status. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
Checking the Ink Status Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen.
Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on. 2. Open the print head cover. Replacing Procedure 3. Check the ink lamp. Close the print head cover after checking the ink lamp status. Replacing Procedure • The ink lamp is on. The ink tank is correctly installed. • The ink lamp is flashing. Flashing slowly (at around 3-second intervals) ...... Repeats Ink tank is running low. Prepare a new ink tank. Flashing fast (at around 1-second intervals) ......
Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer 133
When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Aligning the Print Head 134
Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank. Note • Open the print head cover and make sure that both lamps on the ink tanks are lit. If the lamps are flashing or off, take appropriate action.
Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after 24 hours. If the problem is still not resolved, the print head may be damaged. Contact the service center. When the Print Results Are Not Even such as the Ruled Lines Are Misaligned: Step Align the print head.
Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low. You need to prepare: a sheet of A4 or Letter-sized plain paper 1. Make sure that the power is turned on. 2. Load a sheet of A4 or Letter-sized plain paper in the rear tray. 3. Set the paper thickness lever to the right.
Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern A or horizontal white streaks in the pattern B. C: Number of sheets printed so far If there are missing lines in the pattern A: Cleaning the print head of the Black ink is required. D: Good E: Bad (lines are missing) If there are horizontal white streaks in the pattern B: Cleaning the print head of the Color ink is required.
Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. 1. Make sure that the power is turned on. 2. Hold down the RESUME/CANCEL button until the POWER lamp flashes once, then release it immediately. The printer starts cleaning the print head.
Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low.
Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Cleaning the Paper Feed Rollers from Your Computer Aligning the Print Head Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern Cleaning Inside the Printer 141
Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1. Open the printer driver setup window 2. Click Cleaning on the Maintenance tab When the Print Head Cleaning dialog box opens, select the ink group for which cleaning is to be performed.
When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3. Execute deep cleaning Make sure that the printer is on and then click Execute. Click OK when the confirmation message appears. Print head deep cleaning starts. 4. Complete deep cleaning The Nozzle Check dialog box opens after the confirmation message. 5.
Cleaning the Paper Feed Rollers from Your Computer Cleans the paper feed rollers. Perform feed roller cleaning when there are paper particles sticking to the paper feed rollers and paper is not fed properly. The procedure for performing the feed roller cleaning is as follows: Roller Cleaning 1. Prepare the printer Remove all sheets of paper from the rear tray, and set the paper thickness lever to the right. 2. Open the printer driver setup window 3.
Aligning the Print Head When you perform head position adjustment, errors in the print head adjustment position are corrected and conditions such as color and line streaking are improved. If the print results appear uneven because of line shifts or other conditions, adjust the position of the print head. On this printer, you can adjust the print head either automatically or manually.
Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Aligning the Print Head Position Manually from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
Enter the numbers of the patterns with the least noticeable streaks in the associated boxes. Even if the patterns with the least noticeable streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes. When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Least noticeable vertical streaks (B) Most noticeable vertical streaks 9.
When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes 11. Confirm the displayed message and click OK or Cancel Click Cancel to complete the basic print head alignment.
When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal streaks. (A) Least noticeable horizontal streaks (B) Most noticeable horizontal streaks Note • To print and check the current setting, open the Start Print Head Alignment dialog box, and click Print Alignment Value.
Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1. Open the printer driver setup window 2. Click Nozzle Check on the Maintenance tab The Nozzle Check dialog box opens.
Cleaning Inside the Printer Perform bottom plate cleaning before you execute duplex printing to prevent smudges on the back side of the paper. Also perform bottom plate cleaning if ink smudges caused by something other than print data appear on the printed page. The procedure for performing bottom plate cleaning is as follows: Bottom Plate Cleaning 1. Open the printer driver setup window 2. Click Bottom Plate Cleaning on the Maintenance tab The Bottom Plate Cleaning dialog box opens. 3.
Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer (Bottom Plate Cleaning) 153
Cleaning the Exterior of the Printer Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the printer. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, perform the paper feed roller cleaning from the computer. Cleaning will wear out the paper feed roller, so perform this only when necessary.
Cleaning the Inside of the Printer (Bottom Plate Cleaning) Remove stains from the inside of the printer. If the inside of the printer becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: two sheets of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper. 1. Make sure that the power is turned on. 2. Load only one sheet of A4 or Letter-sized plain paper in the rear tray. 3.
Important • Be sure to turn off the power and unplug the power cord before cleaning the printer.
Changing the Printer Settings Changing Printer Settings from Your Computer Changing the Machine Settings Using the Operation Panel Initializing the Printer Settings Disabling the Wireless LAN Function of the Printer Setting the Ink Usage Control 158
Changing Printer Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Setting the Ink Usage Control Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 159
Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1. Open the printer driver setup window 2. Click Print Options... on the Page Setup tab The Print Options dialog box opens. Note • When you use the XPS printer driver, the functions available to you are different.
Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1. Open the printer driver setup window 2.
Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings. Registered print settings cannot be saved and preserved. If a profile is deleted, register the print settings again. Deleting Unnecessary Printing Profile 1.
Setting the Ink Usage Control This function allows you to reduce the amount of black ink used and to produce the black sections with color inks when printing to plain paper. The procedure for configuring the ink usage control function is as follows: Ink Usage Control 1. Open the printer driver setup window 2. Click Ink Usage Control on the Maintenance tab The Ink Usage Control dialog box opens. 3.
• Save Black Ink and Use Composite Black (Immediate Measure) cannot be used at the same time.
Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver. 1. Open the printer driver setup window 2. Execute power off Click Power Off on the Maintenance tab. When the confirmation message appears, click OK.
4. Apply the settings Click OK. When the confirmation message appears, click OK. The Maintenance tab is displayed again. The setting is enabled after this. If you want to disable this function, select Disable from the list according to the same procedure. Important • If you connect this printer to a network and use it by using an AC adapter, you can set Auto Power Off but the power will not be turned off automatically.
Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1. Open the printer driver setup window 2. Click Quiet Settings on the Maintenance tab The Quiet Settings dialog box opens.
Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance tab The Custom Settings dialog box opens.
If an error message is displayed even though the same size that was set is loaded, clear the check box. Ink Drying Wait Time You can set the length of the printer rest time until printing of the next page begins. Moving the slider to the right increases the pause time, and moving the slider to the left decreases the time. If the paper gets stained because the next page is ejected before the ink on the printed page dries, increase the ink drying wait time.
Changing the Machine Settings Using the Operation Panel Using the Printer with the Access Point Mode 170
Using the Printer with the Access Point Mode By using the printer as an access point in an environment that does not have wireless LAN router or access point, or by using the printer as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the printer to an external device such as a computer or a smartphone and print from them. This section describes how to enable the access point mode, the access point name of the printer, and the security setting.
Perform wireless LAN settings with your external device, then assign the access point name specified for the printer as a destination. Note • For details on how to perform wireless LAN settings with an external device, refer to the device's instruction manual. • When a WPA2-PSK (AES) password is valid on the printer, entering the password is required to connect an external device to the printer via wireless LAN. Enter the password specified for the printer. 2.
• You can change the security setting and the password using IJ Network Tool. If you change the access point mode setting of the printer, also change the access point setting of the external device such as a computer or a smartphone.
Initializing the Printer Settings You can initialize the printer settings. Important • When using the printer over wireless LAN, note that initialization erases all network settings on the printer, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. Follow the procedure below to initialize the printer settings. 1. Make sure that the printer is turned on.
Disabling the Wireless LAN Function of the Printer Follow the procedure below to disable the wireless LAN. 1. Make sure that the printer is turned on. 2. Press and hold the RESUME/CANCEL button then release the button when the POWER lamp flashes 12 times. The Wi-Fi lamp goes off. Note • When you enable the wireless LAN, press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 10 times.
Setting the Ink Usage Control The ink usage control function allows you to reduce black ink consumption and to produce the black sections with color inks when printing to plain paper from a computer. Reducing Black Ink Consumption Producing the Black Sections with Color Inks Important • The print quality may deteriorate if this function is used. Reducing Black Ink Consumption This function allows you to reduce the black ink consumption during printing and to allow longer life of black ink.
- When Custom is selected for Print Quality and 2 or 3 is selected for Quality at the Custom dialog box • This function is not available when Borderless is selected for Page Layout in the Page Setup sheet. 1. Make sure that the printer is turned on. 2. Open the printer driver setup window. 3. Click the Maintenance tab and then Ink Usage Control. 4. Select Use Composite Black (Immediate Measure). 5. Click OK. The specified setting will be used during printing.
Information about Network Connection Useful Information about Network Connection 178
Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information 179
Default Values Set at Factory (Network) Default Values of the LAN Connection Item The default Enable/disable LAN Enable SSID BJNPSETUP Communication mode Infrastructure Wireless LAN security Disable IPv4 IP address Auto setup IPv6 IP address Auto setup Set printer name* XXXXXXXXXXXX Enable/disable IPv6 Enable Enable/disable WSD (WSD settings) Enable Timeout setting (WSD settings) 1 minute Enable/disable Bonjour (Bonjour settings) Enable Service name (Bonjour settings) Canon iP110 seri
Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below. The USB port is located on the side of the printer.
When Detecting the Printers Have the Same Name during Setup When the printer is detected during setup, you may see multiple printers of the same name on the detection result screen. Select a printer with checking the MAC address or the serial number set to the printer against that on the detection result screen. Note • A serial number may not be displayed on the detection result screen. To check the MAC address of the printer, print out the network setting information.
Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the printer with LAN or to change the connection method between the printer and the computer from USB to LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. Connecting to Other Computer with LAN To add the computer connecting the printer with LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
Printing Out Network Setting Information You can print out the current network settings of the printer. Important • This print out contains valuable information about your computer. Handle it with care. 1. Make sure that the printer is turned on. 2. Load a sheet of A4 or Letter-sized plain paper. 3. Press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 6 times. The printer starts printing the network setting information.
Subnet Prefix Length *2 Subnet Prefix Length XXX IPsec *3 IPsec setting Active Security Protocol *3 Method of the Security Protocol ESP/ESP & AH/AH WPS PIN CODE WPS PIN code XXXXXXXX Wireless LAN DRX Discontinuous reception (wireless LAN) Enable/Disable Other Settings Other settings - Printer Name Printer name Printer name (Up to 15 alphanumeric characters) WSD WSD setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LPR Protocol LPR protocol setting Enable/Disable Bon
About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication 186
Changing and Confirming Network Settings IJ Network Tool Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 187
IJ Network Tool IJ Network Tool is a utility that enables you to display and modify the machine network settings. It is installed when the machine is set up. Important • To use the machine over LAN, make sure you have the equipment necessary for the connection type, such as an access point or a LAN cable. • Do not start up IJ Network Tool while printing. • Do not print when IJ Network Tool is running.
Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. Note • This screen is not available depending on the printer you are using.
Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. Encryption Method: Select the encryption method used over the wireless LAN. You can change WEP settings with selecting Use WEP and clicking Configuration.... Changing the WEP Detailed Settings You can change WPA/WPA2 settings with selecting Use WPA/WPA2 and clicking Configuration....
Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings. 1. Start up IJ Network Tool. 2. Select the printer in Printers:.
2. Key Length: Select either 64bit or 128bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. 5. Authentication: Select the authentication method to authenticate the printer's access to the access point. Normally, select Auto. If you want to specify the method manually, select Open System or Shared Key according to the setting of the access point. 7. Click OK.
Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
8. Enter the passphrase, then click Next>. Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer. The dynamic encryption method is selected from either TKIP (basic encryption) or AES (secure encryption) automatically.
Important • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer.
Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... from the Settings menu. 4. Click the Wired LAN tab. The Wired LAN sheet is displayed. For details on the Wired LAN sheet, see Wired LAN Sheet. 5. Change the settings or confirm.
Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... from the Settings menu. 4. Click the Admin Password tab. The Admin Password sheet is displayed. For details on the Admin Password sheet, see Admin Password Sheet. 5. Change the settings or confirm. To use an administrator password, select the Use admin password check box and enter a password.
Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Status from the View menu. The Status screen is displayed and you can check the printer status and connection performance. Important • If the indicated value is low, move your printer closer to the wireless network device. 4.
6. Check the status. When the measurement is complete, the status is displayed. When is displayed in Connection Performance between the Printer and the Access Point:, the printer can communicate with the access point. Otherwise, refer to displayed comments and the following to improve the status of communication link, and click Remeasurement. • Check that the printer and the access point are located within the wireless connectivity range with no obstacles between them.
If still appears even if you have tried the above, finish the measurement, then restart the IJ Network Tool to start over the measurement. 7. Click Finish. Note • If any messages appear on Overall Network Performance:, move the machine and access point as instructed to improve the performance.
Initializing the Network Settings of the Machine Important • Note that initialization erases all network settings on the machine, printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup with the Setup CD-ROM or perform setup according to the instructions on our website. 1. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Maintenance... from the Settings menu. The Maintenance screen is displayed. 4.
Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for confirming the modified settings.
Screens for Network Connection of IJ Network Tool Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA/WPA2 Details Screen Authentication Type Confirmation Screen PSK:Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Edit Accessible IP Address Screen/Add Accessible IP A
Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen. 1. Printers: The printer name, status, printer model name, and port name are displayed. A check mark next to the printer in the Name list indicates it is set as the default printer.
Note • This item has the same function as Refresh in the View menu. 3. Configuration... Click to configure settings of the selected printer. Configuration Screen Note • You cannot configure a printer that has the status Not Found. • This item has the same function as Configuration... in the Settings menu. Canon IJ Network Tool Menus The following menu is displayed from the Canon IJ Network Tool screen. 1. File menu Exit Exits IJ Network Tool. 2.
• If No Driver is displayed for the name, associate the port with the printer. When the Printer Driver Is Not Associated with a Port • If Not Found is displayed for the status, check the followings: • The access point is turned on. • When using wired LAN, the LAN cable is connected properly. • If the printer on a network is not detected, make sure that the printer is turned on, then select Refresh. It may take several minutes to detect printers.
Maintenance... Displays the Maintenance screen to revert the network settings of the printer to factory default and to mount the card slot as the network drive. Maintenance Screen Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings.
Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet. Note • This screen is not available depending on the printer you are using. For details on each sheet, see the following.
Wireless LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wireless LAN connection. To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen. 1. Network Type: Displays the wireless LAN mode currently selected. Infrastructure Connects the printer to the wireless LAN with an access point. Access point mode Connects external wireless communication devices (e.g.
3. Search... The Search screen is displayed to select an access point to connect to. Search Screen Note • When IJ Network Tool runs over a LAN, the button is grayed out and cannot be selected. Connect the printer and the computer with a USB cable temporarily to change the settings. 4. Encryption Method: Select the encryption method used over the wireless LAN. Do not use Select to disable encryption. Use WEP Transmission is encrypted using a WEP key you specified.
Search Screen Note • This screen is not available depending on the printer you are using. The access points detected are listed. 1. Detected Access Points: The signal strength from the access point, encryption type, name of access point, and the radio channel can be confirmed. Important • If you connect to a network that is not protected with security measures, there is a risk of disclosing data such as your personal information to a third party. Note • Signal strength is displayed as follows.
3. Set Click to set the access point's SSID in SSID: on the Wireless LAN sheet. Note • The WEP Details screen or the WPA/WPA2 Details screen appears if the selected access point is encrypted. In this case, configure the details to use the same encryption settings set to the access point. • Access points that cannot be used by this machine (including those configured to use different encryption methods) are displayed grayed out and cannot be configured.
WEP Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WEP settings. Note • When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the access point. 1. WEP Key: Enter the same key as the one set to the access point. The number of characters and character type that can be entered differ depending on the combination of the key length and key format.
WPA/WPA2 Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA/WPA2 settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method. 2. Dynamic Encryption Type: Displays the dynamic encryption method. 3. Change Settings... Displays the Authentication Type Confirmation screen.
Authentication Type Confirmation Screen Note • This screen is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. 1. Authentication Type Type of authentication used for client authentication is displayed. PSK This machine supports the PSK authentication method. This authentication type PSK uses a passphrase.
PSK:Passphrase and Dynamic Encryption Setup Screen Note • This screen is not available depending on the printer you are using. Enter the passphrase and select the dynamic encryption method. 1. Passphrase: Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer. 2.
Setup Information Confirmation Screen Note • This screen is not available depending on the printer you are using. Displays the settings used for client authentication. Confirm the settings and click Finish.
Wired LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. 1. TCP/IP Setup: Sets the IP address of the printer to be used over the LAN. Specify a value appropriate for your network environment. Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server.
Admin Password Sheet Set a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. 1. Use admin password Set an administrator password with privileges to set up and change detailed options. To use this feature, select this check box and enter a password. 2. Password: Enter the password to set. 3. Password Confirmation: Enter the password again for confirmation.
Network Information Screen Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.
Access Control Sheet Note • This screen is not available depending on the printer you are using. You can register the MAC addresses or the IP addresses of computers or network devices to allow access. To display the Access Control sheet, click the Access Control tab on the Configuration screen. 1. Printer Access Control Type: Select the type of access control with which to limit access of computers or network devices to the printer over a network.
1. Enable printer access control(MAC address) Select to enable access control to the printer by MAC address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
1. Enable printer access control(IP address) Select to enable access control to the printer by IP address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
5. Delete Deletes the selected IP address from the list.
Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. 1. MAC Address: Enter the MAC address of a computer or a network device to allow access. 2. Comment: Optionally enter any information to identify the device, such as the name of the computer. Important • Comments will be displayed only on the computer used to enter them.
Edit Accessible IP Address Screen/Add Accessible IP Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible IP Address Screen. 1. Specification Method: Select either Single Address Specification or Range Specification to add the IP address(es). Single Address Specification Specify each IP address separately. Range Specification Specify a range of successive IP addresses. 2.
Other Screens of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 227
Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen. 1. Printers: The printer name, status, printer model name, and port name are displayed. A check mark next to the printer in the Name list indicates it is set as the default printer.
Note • This item has the same function as Refresh in the View menu. 3. Configuration... Click to configure settings of the selected printer. Configuration Screen Note • You cannot configure a printer that has the status Not Found. • This item has the same function as Configuration... in the Settings menu. Canon IJ Network Tool Menus The following menu is displayed from the Canon IJ Network Tool screen. 1. File menu Exit Exits IJ Network Tool. 2.
• If No Driver is displayed for the name, associate the port with the printer. When the Printer Driver Is Not Associated with a Port • If Not Found is displayed for the status, check the followings: • The access point is turned on. • When using wired LAN, the LAN cable is connected properly. • If the printer on a network is not detected, make sure that the printer is turned on, then select Refresh. It may take several minutes to detect printers.
Maintenance... Displays the Maintenance screen to revert the network settings of the printer to factory default and to mount the card slot as the network drive. Maintenance Screen Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen. If you change the Encryption Method: setting and the Password: setting on the Set up printer's wireless LAN screen, the changed settings are applied to the printer settings.
Status Screen You can check the printer status and connection performance. To display the Status screen, select Status from the View menu. Note • This screen is not available depending on the printer you are using. • When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not available. 1. Device Status: The device status is displayed as Available or Unavailable. 2. Signal Strength: Indicates the strength of the signal received by the printer, ranging from 0% to 100%. 3.
Connection Performance Measurement Screen Note • This screen is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen) Click Next> to start measurement. Connection Performance Measurement Screen (Completion Screen) Displays when the measurement is finished.
1. Connection Performance between the Printer and the Access Point: A mark indicates the result of the connection performance measurement between the printer and the access point. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure 2. Remeasurement Measures the connection performance again. Note • If any messages appear on Overall Network Performance:, move the machine and access point as instructed to improve the performance.
Maintenance Screen Displays to perform Setting Initialization and Network Setup of the Card Slot. To display the Maintenance screen, select Maintenance... from the Settings menu. 1. Setting Initialization Reverts all the network settings of the printer to factory default. Click Initialize to display the Initialize Settings screen and click Yes to initialize the network settings of the printer. Do not turn off the printer during initialization. Click OK when initialization is complete.
Network Setup of the Card Slot Screen Note • This screen is not available depending on the printer you are using. Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the computer. Displays when you click Setup on the Maintenance screen.
1. Skip Completes the setup without mapping a network drive to the card slot. 2. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. 3. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked.
Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association, then click OK. Note • You cannot print with the printer unless the printer driver is associated with the port. 1. Model: Displays the name of device specified as a destination port. It is blank if the name of device is not detected. 2. Printer: Displays the printer driver installed in the computer.
Network Information Screen Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.
Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall 240
Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network. To mount the card slot as the network drive, follow the procedure below. 1. Insert a memory card into the card slot of the machine. 2. Start up IJ Network Tool. 3. Select the machine in Printers:. 4.
7. Make sure that the card slot is mounted. When the card slot is mounted, the following icon appears on Computer (or My Computer). Restrictions on Card Slot Use over a Network • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time. However, while one computer is writing a file into a memory card, other computers cannot access the same file.
When the Printer Driver Is Not Associated with a Port If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below. 1. Start up IJ Network Tool. 2. Select the printer displayed as No Driver on Name. 3. Select Associate Port... on the Settings menu. The Associate Port screen is displayed. 4. Select a printer to associate with a port.
About Technical Terms In this section, technical terms used in the manual are explained. A B C D F I K L M O P R S T U W A • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
• Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key. For WPA/WPA2, authentication method is PSK. ◦ Auto The printer automatically changes its authentication method to match the access point.
F • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. I • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps. • IEEE 802.11g International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 54 Mbps. Compatible with 802.
◦ Hex Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f). • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key. L • Link Quality The status of connection between the access point and the printer excluding noise (interference) is indicated with a value from 0 to 100%. • LPR A platform-independent printing protocol used in TCP/IP networks. It is not supported bidirectional communication.
S • Signal Strength The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or an access point name. SSID distinguishes one wireless LAN from another to prevent interference. The printer and all clients on a wireless LAN must use the same SSID in order to communicate with each other.
W • WCN (Windows Connect Now) Users running Windows Vista or later can obtain the setting information directly via wireless network (WCN-NET). • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4.
• WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
About Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When a Firewall Function is Enabled • A firewall function may limit communications between a printer and a computer. This may disable printer setup and communications.
Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Make Paper Settings after Loading Paper Canceling a Print Job Printer Handling Precautions Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer 253
Useful Information about Ink How is ink used for various purposes other than printing? Ink may be used for purposes other than printing. Ink is not only used for printing, but also for cleaning the print head to maintain the optimal printing quality. The printer has the function to automatically clean the ink jet nozzles to prevent clogging. In the cleaning procedure, ink is pumped out from the nozzles. Used ink for nozzle cleaning is limited to a small amount.
Key Points to Successful Printing Check the printer status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure • Is the inside of the printer smeared with ink? After printing large quantities of paper or performing borderless printing, the area where papers go through may get smeared with ink. Clean the inside of your printer with Bottom Plate Cleaning.
Be Sure to Make Paper Settings after Loading Paper If the media type setting is not the one for the loaded paper, printing results may not be satisfactory. After loading paper, be sure to select the appropriate media type setting for the loaded paper. Print Results Not Satisfactory There are various types of paper: paper with special coating on the surface for printing photos with optimal quality and paper suitable for documents.
Canceling a Print Job Never press the ON button! If you press the ON button while printing is in progress, the print data sent from the computer queues in the printer and you may not be able to continue to print. Press the RESUME/CANCEL button to cancel printing.
Printer Handling Precautions Do not place any object on the print head cover! Do not place any object on the print head cover. It will fall into the rear tray when the print head cover is opened and cause the printer to malfunction. Also, place the printer where objects will not fall on it.
Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you press the ON button to turn off the power, the printer caps the print head (nozzles) automatically to prevent from drying.
Precautions for Safe Transport of the Printer When relocating the printer, make sure of the following. Important • Pack the printer in a sturdy box, using sufficient protective material to ensure safe transport. • With the print head and ink tank left installed in the printer, press the ON button to turn off the power. This allows the printer to automatically cap the print head, thus preventing it from drying.
Legal Limitations on Use of Your Product and Use of Images It may be unlawful to print the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction.
Carrying the Printer Exercise sufficient care when carrying the printer. When you remove the power cord, carry the printer, or stand it up, check that the POWER lamp is off. Important • If you repeatedly remove the power cord, carry the printer, or stand it up while the POWER lamp is on or flashing, this may cause the ink to leak or the printer to break. (The same problem is caused even if you use the optional portable kit.) For details on turning off the printer, see Turning off the printer.
Traveling Abroad with the Printer The universal AC adapter can be used abroad to power the printer from power supplies ranging from AC 100 V to 240 V. However, the specification of the power cord differs depending on the country or region of use. Before traveling abroad with the printer, ensure the followings. A: Power cord Please purchase a power cord that conforms to the specifications of the country or region of use. We recommend using a Canon genuine power cord.
Accessories The following accessories are available for this printer. Confirm the product names when you purchase the accessories. * Certain accessories may not be available in some countries or regions. • LK-62 This kit allows you to use the Canon printer in location where a power outlet is unavailable. The kit contains a battery pack and a battery attachment.
Specifications General Specifications Printing resolution (dpi) 9600* (horizontal) x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required. Since the Hi-Speed USB interface is fully upwardly compatible with USB 1.1, it can be used at USB 1.1.
Print Head/Ink Total 1856 nozzles (PgBK 320 nozzles, Y/DyeBK each 256 nozzles, C/M each 512 nozzles) Network Specifications Communication protocol TCP/IP Wireless LAN Supported Standards: IEEE802.11n / IEEE802.11g / IEEE802.11b Frequency bandwidth: 2.4 GHz Channel: 1-11 or 1-13 * Frequency bandwidth and available channels differ depending on country or region. Communication distance: Indoors 164 feet/50 m * Effective range varies depending on the installation environment and location.
Hard Disk Space 1.5 GB Note: For bundled software installation. The necessary amount of hard disk space may be changed without notice. Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint Google Cloud Print PIXMA Cloud Link • An internet connection is required to view the Online Manual.
About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.
Printing Printing from a Computer Printing from a Digital Camera 269
Printing from a Computer Printing with Application Software that You are Using (Printer Driver) 270
Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 271
Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. 1. Check that the printer is turned on 2. Load paper on the printer 3. Open the printer driver setup window 4. Select a frequently used profile In Commonly Used Settings on the Quick Setup tab, select a printing profile suited for the purpose.
Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Complete the setup Click OK. When you execute print, the document is printed with settings that match your purpose. Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well. • In the Commonly Used Settings window, click Save...
Paper Settings on the Printer Driver When you use this printer, selecting a media type that matches the print purpose will help you achieve the best print results. You can use the following media types on this printer. Commercially available papers Media name Media Type in the printer driver Plain Paper (including recycled paper) Plain Paper Envelopes Envelope Canon genuine papers (Photo Printing) Media name
Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Displaying the Print Results before Printing Setting Paper Dimensions (Custom Size) Ed
Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2. Specify the number of copies to be printed For Copies on the Page Setup tab, specify the number of copies to be printed. 3.
• Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver. However, if the print results are not acceptable, specify the function settings on the application software.
Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position. When you want to change the setting, select from the list. 3. Set the margin width If necessary, click Specify Margin...
Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important • Stapling Side and Specify Margin...
Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.
Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size. If you set this when printing the address side of a postcard, the postal code of the sender is printed in the correct position.
Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software. 4.
• Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important • When the application software which you used to create the original has the scaled printing function, configure the settings on your application software.
Note • Selecting Scaled changes the printable area of the document.
Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2. Set page layout printing Select Page Layout from the Page Layout list on the Page Setup tab. The current settings are displayed in the settings preview on the left side of the printer driver. 3.
Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the specified number of pages will be arranged on each sheet of paper in the specified order.
Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1. Open the printer driver setup window 2. Set tiling/poster printing Select Tiling/Poster from the Page Layout list on the Page Setup tab.
If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster. Print "Cut/Paste" in margins To leave out words "Cut" and "Paste", uncheck this check box.
Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important • Since tiling/poster printing enlarges the document when printing it, the print results may become coarse.
Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center. The procedure for performing booklet printing is as follows: 1. Open the printer driver setup window 2. Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab.
Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width. The specified width from the center of the sheet becomes the margin width for one page. Page Border To print a page border around each document page, check the check box. 5. Complete the setup Click OK on the Page Setup tab.
Duplex Printing The procedure for printing data on both sides of a sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set duplex printing Check the Duplex Printing (Manual) check box on the Page Setup tab. 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4.
Click OK on the Page Setup tab. When you execute print, the document is first printed on one side of a sheet of paper. After one side is printed, reload the paper correctly according to the message. Then click Start Printing to print the opposite side. Important • When a media type other than Plain Paper is selected from Media Type on the Main tab, Duplex Printing (Manual) appears grayed out and is unavailable.
Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK. Define Stamp... button To change the stamp text, bitmap, or position, click this. Place stamp over text To print the stamp on the front of the document, check this check box.
Select Background... button To use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified background. Important • When Borderless is selected, the Stamp/Background... (Stamp...) button appears grayed out and is unavailable.
Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1. Open the printer driver setup window 2. Click Stamp/Background... (Stamp...
4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings. You can select the color of the stamp by clicking Select Color.... ◦ For Bitmap, click Select File... and select the bitmap file (.bmp) to be used.
6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select the stamp for which the settings are to be changed Select the Stamp check box in the Stamp/Background (Stamp) dialog box. Then from the list, select the title of the stamp to be changed. 2. Click Define Stamp... The Stamp Settings dialog box opens. 3. Configure the stamp while viewing the preview window 4.
Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background. An unnecessary background can be deleted. The procedure for registering image data to be used as a background is as follows: Registering New Background 1. Open the printer driver setup window 2.
4. Select the image data to be registered to the background Click Select File.... Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position. You can also change the background position by dragging the image in the preview window.
The Background Settings dialog box opens. 3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save. Click OK when the confirmation message appears. 5. Complete the setup Click OK, then it returns to Stamp/Background dialog box. The registered title appears in the Background list.
Setting Up Envelope Printing The procedure for performing envelope printing is as follows: 1. Set the paper thickness lever to the left, and load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4. Select the paper size When the Envelope Size Setting dialog box is displayed, select Envelope Com 10, Envelope DL, Yougata 4 4.13"x9.25", or Yougata 6 3.86"x7.48", and then click OK. 5.
Important • When you execute envelope printing, guide messages are displayed. To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
Printing on Postcards This section describes the procedure for postcard printing. 1. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4. Select the media type For Media Type, select Hagaki A, Ink Jet Hagaki, Hagaki K, or Hagaki. Important • This printer cannot print on postcards that have photos or stickers attached.
Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting. • When printing on media other than postcards, load the media according to usage method of that media, and click Start Printing.
Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3.
Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab. 1. Open the printer driver setup window 2. Select the paper size Select Custom... for Page Size on the Page Setup tab. The Custom Paper Size dialog box opens. 3.
Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values. • Printing may be disabled depending on the size of the specified user-defined media.
Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
Editing and Printing a Print Document When printing multiple documents or pages, you can combine documents, change the print sequence of the documents or pages, or delete documents or pages. 1. Open the printer driver setup window 2. Set the preview Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4.
After editing the print documents or print pages, you can change the print settings on the Page Information, Layout and Manual Color Adjustment tabs as necessary. Important • To display the multiple documents in the list, open the preview and execute print again. • To return the print documents to their original condition before they were edited in the preview, on the Edit menu, select Reset Documents from Documents.
Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) 317
Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set.... The Custom dialog box opens. 3. Setting the print quality level Drag the slider bar to select the print quality level and click OK. 4. Complete the setup Click OK on the Main tab.
Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast 319
Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2. Set grayscale printing Check the Grayscale Printing check box on the Main tab. 3. Complete the setup Click OK. When you execute print, the document is converted to grayscale data. It allows you to print the color document in monochrome.
Note • During Grayscale Printing, inks other than black ink may be used as well.
Specifying Color Correction You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data. When you want to print by using the color space (Adobe RGB or sRGB) of the image data effectively, select ICM (ICC Profile Matching).
Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile to be used. None The printer driver does not perform color correction. Select this value when you are specifying an individually created printing ICC profile in an application software to print data. 4. Complete the setup Click OK on the Main tab.
Optimal Photo Printing of Image Data When people print images taken with digital cameras, they sometimes feel that the printed color tones differ from those of actual image or those displayed on the monitor. To get the print results as close as possible to the desired color tones, you must select a printing method that is best suited to the application software used or to your purpose. Color Management Devices such as digital cameras, scanners, monitors, and printers handle color differently.
Adjusting Colors with the Printer Driver You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management. The procedure for adjusting colors with the printer driver is as follows: 1.
Adjusting Brightness Adjusting Intensity Adjusting Contrast 326
Printing with ICC Profiles When the image data has a specified input ICC profile, you can print by using the color space (Adobe RGB or sRGB) of the data effectively. The printer driver setting procedure varies depending on the application software used to print.
5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
Important • When the application software specifies an input profile, the input profile setting of the printer driver becomes invalid. • When no input ICC profiles are installed on your computer, Adobe RGB (1998) will not be displayed. 5. Set the other items If necessary, click Color Adjustment tab, and adjust Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast settings, and then click OK. 6. Complete the setup Click OK on the Main tab.
Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly. Use the printer driver only when you want to adjust the color balance slightly.
There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. The current settings are displayed in the settings preview on the left side of the printer driver.
Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the color balance while looking at the pattern. 1. Open the printer driver setup window 2.
4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the color balance that you set is the center value. 6. Adjusting the color balance Look at the print results and select the image that you like best.
Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.
Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed.
4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness.
Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed.
4. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity.
Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast.
Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern. 1. Open the printer driver setup window 2.
4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected. Amount of Pattern Instances Select Largest, Large, or Small to set the number of patterns to be printed.
On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value. 6. Adjusting the intensity/contrast Look at the print results and select the image that you like best. Then enter the intensity/contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab.
Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.
Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver) 346
Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer. Because different models support different print data formats, you need a printer driver for the specific model you are using.
How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1. Select the command that you perform printing on the application software In general, select Print on the File menu to open the Print dialog box. 2.
Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer. When launched, the Canon IJ Status Monitor appears as a button on the task bar. Click the button of the status monitor displayed on the task bar.
Checking the Ink Status from Your Computer You can check the remaining ink level and the ink tank types for your model. 1. Open the printer driver setup window 2. Launching the Canon IJ Status Monitor On the Maintenance tab, click View Printer Status. The Canon IJ Status Monitor opens and displays an image of the ink status. Note • The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your printer.
Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type settings. When you want to display a preview before printing, open the printer driver setup window, click the Main tab, and check the Preview before printing check box.
Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining. Delete the undesired print job by using the Canon IJ Status Monitor. 1. Display the Canon IJ Status Monitor Click the icon of the Canon IJ Status Monitor displayed on the task bar. The Canon IJ Status Monitor appears. 2.
Instructions for Use (Printer Driver) This printer driver is subject to the following restrictions. Keep the following points in mind when using the printer driver. Restrictions on the Printer Driver • With some applications, the Copies setting in the Page Setup tab of the printer driver may not be enabled. In this case, use the copies setting in the Print dialog box of the application software.
2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set the Page Layout that you want, and then click OK to close the window. 4. Without starting printing, close the Print dialog box. 5. Open Word's Print dialog box again. 6. Open the printer driver setup window and click OK. 7. Start printing.
Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 355
Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
Envelope If you select this setting for printing an envelope, Media Type is set automatically to Envelope. In the Envelope Size Setting dialog box, select the size of the envelope to be used. Note • The combination of the Additional Features that was displayed for the printing profile that had been selected when the added printing profile was saved is also displayed when that added printing profile is selected. Save... Displays the Save Commonly Used Settings dialog box.
4-on-1 Printing Prints four pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify.... Then in the Page Layout Printing dialog box that appears, specify the Page Order. Duplex Printing (Manual) Select whether to print the document to both sides of the paper manually or to one side of the paper. To change the staple side or the margins, set the new values from the Page Setup tab.
Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Maintenance tab, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box. To rotate the document 90 degrees to the left when printing, select the Rotate 90 degrees left when orientation is [Landscape] check box. Print Quality Selects your desired printing quality.
Save Commonly Used Settings dialog box This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab. Name Enter the name for the printing profile you wish to save. Up to 255 characters can be entered. The name appears, with its associated icon, in the Commonly Used Settings list on the Quick Setup tab. Options... Opens the Save Commonly Used Settings dialog box.
Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units.
Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. Media Type Selects a type of printing paper. Select a media type that matches the paper that is loaded in the printer.
Custom Select this when you want to set the printing quality level individually. Set... Select Custom for Print Quality to enable this button. Open the Custom dialog box. You can then individually set the print quality level. Color/Intensity Selects color adjustment method. Auto Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast, and so on are adjusted automatically. Manual Select when you set the individual settings such as Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast, etc.
Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab. Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Brightness, Intensity, and Contrast options. Preview Shows the effect of color adjustment.
Contrast Adjusts the contrast between light and dark in the image to be printed. Moving the slider to the right increases the contrast, moving the slider to the left decreases the contrast. You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. Print a pattern for color adjustment When the color balance or intensity/contrast is changed, the pattern printing function prints a list of the adjustment results along with the adjustment values.
Large Cyan/Magenta/Yellow 19 Intensity/Contrast 25 Small Cyan/Magenta/Yellow 7 Intensity/Contrast 9 Color Variation Between Instances Sets the amount of color change between neighboring patterns. Select from Large, Medium, and Small. Large produces a large amount of change, and Small produces a small amount of change. Note • Large is about double the size of Medium, and Small is about half the size of Medium.
Note • In the XPS printer driver, ICM has become ICC Profile Matching.
Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper. You can check an overall image of the layout. Page Size Selects a page size.
Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer. The default setting is Same as Page Size to perform normal-sized printing.
Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster. Specify... Opens the Tiling/Poster Printing dialog box. Click this button to set details on tiling/poster printing. Booklet The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper.
Print Options... Opens the Print Options dialog box. Changes detailed printer driver settings for print data that is sent from applications. Stamp/Background... (Stamp...) Opens the Stamp/Background (Stamp) dialog box. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
Preview Icon Shows the settings of the Tiling/Poster Printing dialog box. You can check what the print result will look like. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster. Print "Cut/Paste" in margins Specifies whether to print the words "Cut" and "Paste" in the margins.
Page Border Prints a page border line around each document page. Check this check box to print the page border line. Specify Margin dialog box This dialog box allows you to specify the margin width for the side to be stapled. If a document does not fit on one page, the document is reduced when printed. Margin Specifies the width of the stapling margin. The width of the side specified by Stapling Side becomes the stapling margin.
Do not allow application software to compress print data Compression of the application software print data is prohibited. If the print result has missing image data or unintended colors, selecting this check box may improve the condition. Important • Uncheck this check box under normal circumstances. Note • Do not allow application software to compress print data tab cannot be used with the XPS printer driver.
Stamp/Background (Stamp...) dialog box The Stamp/Background (Stamp...) dialog box allows you to print a stamp and/or background over or behind the document pages. In addition to the pre-registered ones, you can register and use your original stamp or background. Note • With the XPS printer driver, the Stamp/Background... button has become the Stamp... button and only the stamp function can be used. Stamp Stamp printing is a function that prints a stamp over a document.
Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages. Check the Background check box to enable this. Check this check box to print a background on the first page only. Stamp Tab The Stamp tab allows you to set the text and bitmap file (.bmp) to be used for a stamp. Preview Window Shows the status of the stamp configured in each tab. Stamp Type Specifies the stamp type.
Size Adjusts the size of the bitmap file to be used as a stamp. Moving the slider to the right increases the size, moving the slider to the left decreases the size. Transparent white area Specifies whether to make white-filled areas of the bitmap transparent. Check this check box to make white-filled areas of the bitmap transparent.
Save/Save overwrite Saves the stamp. Enter a title in Title, and then click this button. Delete Deletes an unnecessary stamp. Specify the title of an unnecessary stamp from the Stamps list, and click this button. Background Tab The Background tab allows you to select a bitmap file (.bmp) to be used as a background or determine how to print the selected background. Preview Window Shows the status of the bitmap set on the Background tab.
Save/Save overwrite Saves the image data as a background. After inserting the Title, click this button. Delete Deletes an unnecessary background. Specify the title of an unnecessary background from the Backgrounds list, and then click this button.
Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high. Deep Cleaning Performs deep cleaning. Perform deep cleaning when two cleaning attempts do not resolve the print head problem.
Align the print head immediately after installing the print head. When you click Print Head Alignment, the Start Print Head Alignment dialog box is displayed. Nozzle Check Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly. If the print result for a specific color is fainted, or if there are any unprinted sections, click Cleaning to clean the print head.
Power Off Turns off the printer from the printer driver. Perform this function to turn off the printer when you cannot press the ON button (POWER button) on the printer because the printer is out of your reach. You must press the ON button (POWER button) on the printer to turn the printer on again after clicking this button. When you use this function, you will not be able to turn the printer on from the printer driver. Auto Power Opens the Auto Power Settings dialog box.
Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor". About Opens the About dialog box. The version of the printer driver, plus a copyright notice, can be checked. In addition, the language to be used can be switched. Initial Check Items Before running Cleaning or Deep Cleaning, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank.
Note • If you do not know how to analyze the printed pattern, see Aligning the Print Head Position from Your Computer. Initial Check Items Before running Nozzle Check, check that the printer power is on, and open the cover of the printer. Check the following items for each ink. • Check the amount of ink remaining in the tank. • Make sure that you push in the ink tank completely until you hear a clicking sound. • If an orange tape is adhered to the ink tank, peel it off completely.
Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time. Set the Start time and the End time of the quiet mode you wish to be activated. If both are set to the same time, the quiet mode will not function. Important • If you specify a time for Use quiet mode during specified hours, quiet mode is not applied to operations (direct print, etc.) performed directly from the printer.
Language Specifies the language you wish to use in the printer driver setup window. Important • If the font for displaying the language of your choice is not installed in your system, the characters will be garbled.
Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages. You can also change the media type and paper source settings.
• If duplex printing manually has been set, the front pages which will be printed first are all displayed together, and then the back pages are displayed. First Page Displays the first page of the document. If the currently displayed page is the first page, this command is grayed out and cannot be selected. Previous Page Displays the page located before the currently displayed page. If the currently displayed page is the first page, this command is grayed out and cannot be selected.
Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen. You can click this button while spooling. Print Page Information Screen Displays print setup information for each page at the left side of the preview screen.
Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages. The preview also allows you to edit the print document, edit the print pages, change the print settings, and perform other functions.
Important • If the limit on the number of registration is exceeded, the print history registrations are deleted starting from the oldest one. Add documents from history to the list Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area. Edit Menu Selects the method for editing multiple documents or pages.
Delete Document Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Grayscale Printing Allows you to change the monochrome print settings. This command has the same functionality as the Grayscale Printing check box in the print settings area. Page Layout Printing... Opens the Page Layout Printing dialog box.
Move to Last Moves the currently selected page to the end of the document. If the currently selected page is the last page, this command is grayed out and cannot be selected. View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display. First Document Displays the first document in the document list. If the currently selected document is the first document, this command is grayed out and cannot be selected.
Page Selection... Displays the Page Selection dialog box. This command allows you to specify the page number of the page to be displayed. Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size. You can also select the ratio from the drop-down list box located on the toolbar. Whole Displays the entire page of data as one page. 50% Reduces the displayed data to 50% of the actual size to be printed. 100% Displays the data at the actual size to be printed.
(Combine Documents) Combines the documents selected in the document list into one document. If only one document is selected, this command is grayed out and cannot be selected. (Delete Document) Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview.
Pages Displays the number of pages in the print document. Important • The number displayed in Pages and the output page count are different. • To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents. Documents that are undergoing data processing are displayed as Processing data. Important • Documents showing Processing data cannot be printed or edited. Wait until the data processing ends.
Important • When Grayscale Printing is checked, Cyan, Magenta, and Yellow appear grayed out and are unavailable. Brightness Selects the brightness of your print. Pure white and black will not change, but colors between white and black will change. Intensity Adjusts the overall intensity of your print. Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity. You can also directly enter a value linked to the slider.
Canon IJ Status Monitor Description The Canon IJ Status Monitor displays the status of the printer and the printing progress. The monitor uses graphics, icons, and messages to let you know the printer status. Canon IJ Status Monitor Features The Canon IJ Status Monitor offers the following advantages: You can check the status of the printer on the screen. The status of the printer is shown on the screen in real time. You can check the printing progress of each printing document (print job).
Display Print Queue Shows the print window used to manage the print job that is being printed or being in the print queue. Cancel Printing Cancels the current print job. Important • The Cancel Printing button is enabled only while print data is being sent to the printer. Once the print data has been sent, the button is grayed out and becomes unavailable. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts.
Message (displayed at right) Shows information such as the ink status and ink colors with sentences. Ink Model Number Shows the ink tank types for your printer. Close Closes the Ink Details dialog box to return to Canon IJ Status Monitor. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 401
Obtaining the Latest Printer Driver By updating the printer driver to the latest version of the printer driver, unresolved problems may be solved. You can check the version of the printer driver by clicking the About button on the Maintenance tab. You can access our website and download the latest printer driver for your model. Important • You can download the printer driver for free, but any Internet access charges incurred are your responsibility.
Deleting the Unnecessary Printer Driver The printer driver which you no longer use can be deleted. When deleting the printer driver, first exit all programs that are running. The procedure to delete the unnecessary printer driver is as follows: 1. Start the uninstaller • If you are using Windows 8.1 or Windows 8, from the Desktop charms, select Settings -> Control Panel -> Programs -> Programs and Features.
Before Installing the Printer Driver This section describes the items that you should check before installing the printer driver. You should also refer to this section if the printer driver cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings • Terminate all running applications. • Log on as a user who has the administrator account. Important • Before installing the latest printer driver, delete the previously installed version.
Installing the Printer Driver You can access our web site through the Internet and download the latest printer driver and XPS printer driver for your model. The procedure for installing the downloaded printer driver is as follows: 1. Turn off the printer 2. Start the installer Double-click the icon of the downloaded file. The installation program starts. Important • In Windows 8.
Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings 406
Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the printer through wireless LAN, and print recorded images directly without using a computer. Connectable devices: PictBridge (Wireless LAN) compliant device Printable image data format: The printer accepts images* taken with a camera compliant with the Design rule for Camera File system and PNG files. * Exif 2.
You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the printer. Settings on a PictBridge (Wireless LAN) Compliant Device 5. Start printing from your PictBridge (Wireless LAN) compliant device.
About PictBridge (Wireless LAN) Print Settings Settings on a PictBridge (Wireless LAN) Compliant Device This section describes the PictBridge (Wireless LAN) function of the printer. For the print settings on a PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices.
Print date & file no. Default (Off: No printing), Date, File No., Both, Off Image optimize Default (Auto photo fix)*1, On (Auto photo fix)*1, Off, Red-Eye*2 *1 The scene or person's face of a shot photo is recognized and the most suitable correction for each photo is made automatically. It makes a darkened face by backlight brighter to print. It also analyzes a scene such as scenery, night scene, person, etc.
Troubleshooting The Printer Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with the Printer Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem 411
Problems with Network Communication Problems with the Printer While Using with Network Cannot Detect a Printer on a Network Other Problems with Network 412
Problems with the Printer While Using with Network The Printer Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer Printing Speed Is Slow Cannot Use the Printer on Replacing an Access Point or Changing Its settings 413
The Printer Stopped Working Suddenly Cannot Communicate with the Printer After the Network Settings Are Changed Cannot Communicate with the Printer over the Wireless LAN Cannot Communicate with the Printer Using the Access Point Mode Cannot Print from a Computer Connected to the Network Cannot Communicate with the Printer After the Network Settings Are Changed It may take a while for the computer to obtain the IP address, or you may need to restart your computer.
The wireless channel to be used may be limited depending on wireless network devices installed in the computer. Refer to the instruction manual provided with your computer or your wireless network device to specify the valid wireless channel. Check9 Make sure that the channel confirmed in Check 8 can communicate with the computer. If not, change the channel set to the access point. Check10 Make sure that the firewall of the security software is disabled.
2. Press and hold the Wi-Fi button, then release the button when the Alarm lamp flashes 3 times. When the POWER lamp changed from flashing to lit, the access point mode is enabled. Is the printer selected to connect external communication devices (e.g. computers, smartphones, or tablets)? Check3 Select an access point name (SSID) specified for the printer as a destination for external communication devices. Check4 Enter a password if you specify it for the printer.
Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver.
Printing Speed Is Slow Check1 The printer may be printing out a large job issued from another computer. Make sure that the radio status is good and adjust the installation positions while monitoring the radio status with IJ Network Tool. Check2 Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the printer. Wireless communication between different rooms or floors is generally poor.
Cannot Use the Printer on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the printer again. Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on our website. If the problem is not resolved, see below.
Cannot Detect a Printer on a Network Cannot Detect the Printer When Setting up Network Communication The Printer Cannot Be Detected in the Wireless LAN 420
Cannot Detect the Printer When Setting up Network Communication If the printer could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the printer. Cannot Detect the Printer during Wireless LAN Setup: Check 1 Important • If the printer cannot be detected while you are setting up the network communication using a USB cable, the printer may be in the access point mode.
Cannot Detect the Printer during Wireless LAN Setup: Check 1 Are the computer and network device (router, access point, etc.) configured and can the computer connect to the network? Make sure that you can view web pages on your computer. If you cannot view any web pages: Configure the computer and network device. For the procedures, refer to the instruction manuals supplied with the computer and network device, or contact their manufacturers.
Cannot Detect the Printer during Wireless LAN Setup: Check 2 Does the firewall function of your security software or operation system for computer interfere with setting up the network communication? The firewall function of your security software or operation system for computer may limit communications between the printer and your computer. Confirm the setting of firewall function of your security software or operation system or the message appearing on your computer.
Cannot Detect the Printer during Wireless LAN Setup: Check 3 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the printer are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
The Printer Cannot Be Detected in the Wireless LAN Check1 Make sure that the printer is turned on. Check2 Make sure that the Wi-Fi lamp is lit on the printer. If the Wi-Fi lamp is off, the wireless LAN is disabled. To enable wireless LAN, press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 10 times. Wireless LAN is enabled and the Wi-Fi lamp is lit.
If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed nearby, the device may cause interference. Place the wireless station as far away from the interference source as possible. Check11 Make sure that the network settings of the computer are correct. Make sure that the computer can communicate with the access point over the wireless LAN.
Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer's Network Settings to Factory Default 427
Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the printer which has already been set up to use via a network.
The Administrator Password Set to the Printer Was Forgotten Initialize the printer settings. Initializing the Printer Settings After initializing the printer settings, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
Checking Information about the Network Checking the IP Address or the MAC Address of the Printer Checking the IP Address or the MAC Address of the Computer Checking If the Computer and the Printer, or Computer and the Access Point Can Communicate Checking the Network Setting Information Checking the IP Address or the MAC Address of the Printer To check the IP address or the MAC address of the printer, print out the network setting information.
"XXX.XXX.XXX.XXX" is the IP address of the target device. If the communication is available, a message such as the following is displayed. Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 When Request timed out is displayed, the communication is not available. Checking the Network Setting Information To check the network setting information of the printer, print out the network setting information.
How to Restore the Printer's Network Settings to Factory Default Important • Note that initialization erases all network settings on the printer, and printing operation from a computer over network may become impossible. To use the printer over network, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. Press and hold the RESUME/CANCEL button, then release the button when the POWER lamp flashes 9 times. The network settings are initialized.
Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Printing Stops Before It Is Completed 434
Printing Does Not Start Make sure that the power plug is securely plugged in, then press the ON button to turn the printer on. Check1 If you use a battery, make sure that it is charged, then press the ON button to turn the printer on. For details on how to check it, refer to the battery's instruction manual. While the POWER lamp is flashing, the printer is initializing. Wait until the POWER lamp stops flashing and remains lit.
• In Windows Vista, select the Start menu > Control Panel > Hardware and Sound > Printers. • In Windows XP, select the Start menu > Control Panel > Printers and Other Hardware > Printers and Faxes. 3. Open the properties of the printer driver for the printer. • In Windows 8.1, Windows 8, or Windows 7, right-click the "Canon XXX series" icon (where "XXX" is your printer's name), then select Printer properties.
Paper Jams When paper is jammed, the Alarm lamp flashes and a troubleshooting message is displayed on the computer screen automatically. Take the appropriate action described in the message. For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed). Note • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code.
Paper Does Not Feed Properly/"No Paper" Error Occurs Check1 Make sure that paper is loaded. Loading Paper Check2 Make sure of the following when you load paper. • When loading two or more sheets of paper, flip through the paper before loading. • When loading two or more sheets of paper, align the edges of the sheets before loading. • When loading two or more sheets of paper, make sure that the paper stack does not exceed the paper load limit.
If the paper tears in the rear tray, see Paper Jams to remove it. If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. If you use a battery, turn off the printer, detach the battery, then remove the foreign object. Check7 Clean the paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.
Printing Stops Before It Is Completed Check1 Is the paper loaded? Make sure that paper is loaded. If the printer has run out of paper, load paper. Check2 Do the printing documents have lots of photographs or illustrations? As printing large data such as photos or graphics takes time for the printer and the computer to process, the printer may appear to have stopped operating. In addition, when printing data that uses a large amount of ink continuously on plain paper, the printer may pause temporarily.
Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 441
Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Check1 Do the page size and media type settings match the size and type of the loaded paper? When these settings are incorrect, you cannot obtain a proper print result. If you are printing a photograph or an illustration, incorrect paper type settings may reduce the quality of the printout color.
Cannot Print to End of Job Check1 Select the setting not to compress the printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver. Select the Do not allow application software to compress print data check box, then click OK. * Deselect the check box after printing is complete.
No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks 444
Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Check2 Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
Lines Are Misaligned Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform Print Head Alignment. If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Line Does Not Print or Prints Partially Check1 Is the Page Layout Printing performed or the Binding margin function used? When the Page Layout Printing or Binding margin function is being used, thin lines may not be printed. Try thickening the lines in the document. Check2 Is the size of the print data extremely large? Click Print Options on the Page Setup sheet on the printer driver. Then, set Prevention of Print Data Loss in the displayed dialog to On.
Image Does Not Print or Prints Partially Check1 Select the setting not to compress the printing data. If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver. Select the Do not allow application software to compress print data check box, then click OK. * Deselect the check box after printing is complete.
Printed Paper Curls or Has Ink Blots Printed Paper Has Ink Blots Printed Paper Curls Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 If the intensity is set high, reduce the intensity setting and try printing again. If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. You can confirm the intensity using the printer driver.
Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Is the appropriate type of paper used? Check the followings: • Check to see if the paper you are printing on is suitable for your printing purpose.
1. Roll up the paper in the opposite direction to the paper curl as shown below. 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward. In such cases, follow the procedure described below to curl the paper outward within 0.1 inch / 3 mm (B) in height before printing. This may improve the print result.
Reset the paper thickness lever to the right when you finish printing. If the paper thickness lever is not set back to the right, the inside of the printer is more likely to get dirty due to the wider clearance between the print head and the loaded paper. It may also reduce print quality. Check5 If the intensity is set high, reduce the intensity setting and try printing again.
Back of the Paper Is Smudged Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the printer. Cleaning the Inside of the Printer (Bottom Plate Cleaning) Note • When performing borderless printing, duplex printing, or too much printing, the inside may become stained with ink.
Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Check1 Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check2 Print the Nozzle Check Pattern and perform any necessary maintenance operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the service center. Check3 Perform Print Head Alignment. Aligning the Print Head Note • If the problem is not resolved after performing the Print Head Alignment, perform Print Head Alignment manually referring to Aligning the Print Head Position from Your Computer.
Ink Is Not Ejected Check1 Has the ink run out? Open the print head cover, then check the status of ink lamp. Checking the Ink Status Check2 Are the print head nozzles clogged? Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles. Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing, Print Head Cleaning, and Print Head Deep Cleaning.
Problems with the Printer The Printer Cannot Be Powered On The Printer Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection Print Head Holder Does Not Move to the Position for Replacing Printer Status Monitor Is Not Displayed 457
The Printer Cannot Be Powered On Check1 Press the ON button. Make sure that the power plug is securely plugged into the power cord connector of the printer, then turn it back on. Check2 Unplug the printer from the power supply, then plug the printer back in and turn the printer back on after leaving it for at least 2 minutes. Check3 Check4 If you use a battery, check the remaining level of the battery. For details on how to check it, refer to the battery's instruction manual.
The Printer Turns Off Unintentionally Check Deactivate the setting to turn the unit off automatically. The printer turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the printer to turn off automatically, open the printer driver setup window and in Auto Power under the Maintenance sheet, select Disable for Using AC Adapter in Auto Power Off.
Cannot Connect to Computer with a USB Cable Properly Printing Speed Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Is Displayed If your system environment is not fully compatible with Hi-Speed USB, the printer will operate at a lower speed provided under USB 1.1. In this case, the printer operates properly but printing speed may slow down due to communication speed. Check the following to make sure that your system environment supports HiSpeed USB connection.
Cannot Communicate with the Printer with USB Connection Check1 Make sure that the printer is turned on. Check2 Make sure that the USB cable is connected properly. See Connecting the Printer to the Computer Using a USB Cable to connect the USB cable properly. Check3 Do not start up IJ Network Tool while printing. Check4 Do not print while IJ Network Tool is running. Make sure that Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver.
Print Head Holder Does Not Move to the Position for Replacing Check1 Is the POWER lamp off? Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the print head cover and turn the printer on. Check2 Is the Alarm lamp flashing? Close the print head cover, confirm the number of times the Alarm lamp is flashing, take the appropriate action to resolve the error, and then reopen it.
Printer Status Monitor Is Not Displayed Check Is the printer status monitor enabled? Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2. On the Maintenance sheet, click View Printer Status. 3. Select Enable Status Monitor on the Option menu if it is not selected.
Problems with Installation/Downloading Cannot Install the Printer Driver Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update Printer Driver in Network Environment Uninstalling IJ Network Tool 464
Cannot Install the Printer Driver • If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive: Start the installation following the procedure below. 1. Select items as shown below. ◦ In Windows 8.1 or Windows 8, select the Explorer icon in Taskbar on Desktop, then select Computer from the list on the left. ◦ In Windows 7 or Windows Vista, click Start then Computer. ◦ In Windows XP, click Start then My Computer. 2.
Note • The printer is not detected. Check the connection. may be displayed depending on the computer you use. Check1 Make sure that the USB cable is securely plugged in to the printer and the computer. Check2 Follow the procedure below to connect the printer and the computer again. 1. Turn the printer off. 2. Unplug the USB cable from the printer and the computer, then connect it again. 3. Turn the printer on.
Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear If Easy-WebPrint EX does not start up or its menu does not appear on Internet Explorer, confirm the following. Is Canon Easy-WebPrint EX displayed on the Toolbars menu in the Internet Explorer's View menu? Check1 If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest Easy-WebPrint EX onto your computer from our website.
How to Update Printer Driver in Network Environment Download the latest printer driver in advance. To obtain the latest printer driver, access our web site through the Internet and download the latest printer driver for your model. After uninstalling the printer driver, install the latest printer driver according to the regular procedure. When the connection method selection screen is displayed, select Use the printer with wireless LAN connection. The printer will be detected automatically in the network.
Uninstalling IJ Network Tool Follow the procedure below to uninstall IJ Network Tool from your computer. Important • Even if IJ Network Tool is uninstalled, you can print over network. However, you cannot change the network settings over network. • Log into a user account with administrator privilege. 1. Perform the procedure to uninstall IJ Network Tool. • In Windows 8.1 or Windows 8: 1. Select Control Panel from the Settings charm on Desktop > Programs > Programs and Features. 2.
About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge (Wireless LAN) Compliant Device 470
If an Error Occurs When an error occurs in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, the Alarm lamp flashes and a Support Code (error number) is displayed on the computer screen. For some errors, the POWER lamp and the Alarm lamp flashes alternately. Check the status of the lamps and the message, then take the appropriate action to resolve the error.
17 flashes The ink has run out. (The lamp on the ink tank flashes.) 1688 18 flashes The remaining ink level cannot be correctly detected. 1689 21 flashes The printer cannot detect the paper size. 2103 Support Code Corresponding to the Number of Alternate Flashes of the POWER Lamp and the Alarm Lamp Example of 2 times flashing: (A) Flashes (B) Goes off Number of flashes Cause Support Code 2 flashes Printer error has occurred. 5100 7 flashes Printer error has occurred.
• When a Support Code and a message are displayed on the computer screen: Note • You can confirm the actions against errors with Support Codes on your computer by searching a Support Code. Click Here to Search For details on how to resolve errors without Support Codes, see A Message Is Displayed.
A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer for some error or message. For details on errors with Support Codes, refer to Support Code List.
Check2 Make sure that the printer port is configured appropriately in the printer driver. * In the following instructions, "XXX" signifies your printer's name. 1. Log on as a user account with administrator privilege. 2. Select items as shown below. • In Windows 8.1 or Windows 8, select Control Panel from the Settings charm on Desktop > Hardware and Sound > Devices and Printers. • In Windows 7, select Devices and Printers from the Start menu.
When the printer is connected to your computer with a USB cable, make sure that the USB cable is securely plugged in to the printer and the computer, then check the followings: • If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details. • There could also be a problem with the USB cable.
Try printing again once the current job is complete. The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen asking for permission to send the printer and application software usage information will be displayed every month for about ten years. Read the instructions on the screen and follow the procedure below.
• Changing the confirmation screen setting: 1. Select items as shown below. ◦ In Windows 8.1 or Windows 8, select Control Panel from the Settings charm on Desktop > Programs > Programs and Features. ◦ In Windows 7, or Windows Vista, select the Start menu > Control Panel > Programs > Programs and Features. ◦ In Windows XP, select the Start menu > Control Panel > Add or Remove Programs. Note • In Windows 8.
Error Message Appears on a PictBridge (Wireless LAN) Compliant Device The following are the possible errors that may occur when printing directly from a PictBridge (Wireless LAN) compliant device and the countermeasures to clear them. Note • This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using.
If an Error Occurs "Hardware Error" Check the number of how many the Alarm lamp flashes and take the appropriate action to resolve the error. If an Error Occurs "Printer error" An error requiring servicing may have occurred. Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn the printer off, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on.
If You Cannot Resolve the Problem If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the printer or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution • If the printer emits any unusual sound, smoke, or odor, turn it off immediately. Unplug the power cord from the outlet and contact the seller or the service center. Never attempt to repair or disassemble the printer yourself.
Support Code List The support code appears on the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the computer screen and take the appropriate action.
Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case.
1300 Cause Paper is jammed in the paper output slot or in the rear tray. Action Remove the jammed paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the RESUME/ CANCEL button to cancel print jobs before turning off the printer. 1. Pull the paper out slowly, either from the rear tray or from the paper output slot, whichever is easier. Hold the paper with your hands, then pull the paper out slowly not to tear it.
If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the service center.
Paper Is Jammed inside the Printer If the jammed paper tears and you cannot remove the paper either from the paper output slot or from the rear tray, or if the jammed paper remains inside the printer, remove the paper following the procedure below. Note • If you need to turn off the printer to remove jammed paper during printing, press the RESUME/CANCEL button to cancel print jobs before turning off the printer. 1. Turn off the printer, and unplug the power cord of the printer from the power supply.
If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. Keep an angle of the paper about 45 degrees and pull it slowly. 6. Make sure that all the jammed paper is removed. If the paper is torn, a piece of paper may remain inside the printer. Check the following and remove the piece of paper if it remains.
7. Close the print head cover. All print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the message about paper jam is displayed on the computer screen when you resume printing after removing all the jammed paper, a piece of paper may remain inside the printer. In this case, confirm that no piece of paper remains inside the printer.
In Other Cases Make sure of the following: Check1 Are there any foreign objects around the paper output slot? Check2 Are there any foreign objects in the rear tray? If there are any foreign objects in the rear tray, be sure to turn off the printer, unplug it from the power supply, then remove the foreign object. If you use a battery, turn off the printer, detach the battery, then remove the foreign object. Check3 Is the paper curled? Load the paper after correcting its curl.
1000 Cause There is no paper in the rear tray. Action Load paper in the rear tray and press the printer's RESUME/CANCEL button.
1200 Cause The print head cover is open. Action Close the print head cover and wait for a while. Do not close it while you are replacing an ink tank. Important • When you replace the ink tank, do not touch the print head lock lever.
1401 Cause The print head may be damaged. Action Contact the service center.
1403 Cause The print head may be damaged. Action Contact the service center.
1405 Cause The print head may be damaged. Action Contact the service center.
1410 Cause The ink tank cannot be recognized. Action Open the print head cover and check that the ink tank which lamp is off is installed properly. If the front (innermost) part of the ink tank is sticking up, push down on the "Canon" logo on the ink tank to install it properly. If the ink lamp is off even though the ink tank is installed properly, replace the ink tank.
1411 Cause The ink tank cannot be recognized. Action Open the print head cover and check that the ink tank which lamp is off is installed properly. If the front (innermost) part of the ink tank is sticking up, push down on the "Canon" logo on the ink tank to install it properly. If the ink lamp is off even though the ink tank is installed properly, replace the ink tank.
1600 Cause If the lamp on the ink tank is flashing, ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, press the printer's RESUME/CANCEL button with the ink tank installed. Then printing can continue. Replacing the ink tank is recommended after the printing. The printer may be damaged if printing is continued under the ink out condition. Note • If multiple ink lamps are flashing red, check the status of each ink tank.
1660 Cause The ink tank is not installed. Action Install the ink tank.
1681 Cause More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
1687 Cause The print head lock lever is not locked or an ink tank is installed improperly. Action Open the print head cover, then take the corresponding actions below. • Make sure that the ink tank is installed properly. Push the ink tank until it clicks into place. If the front (innermost) part of the ink tank is sticking up, push down on the "Canon" logo on the ink tank. • There are the right and left tabs on the print head lock lever.
1688 Cause Ink has run out. (The lamp on the ink tank flashes.) Action Replace the ink tank and close the print head cover. Printing under the current condition may damage the printer. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the printer's RESUME/CANCEL button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized.
1689 Cause The remaining ink level cannot be correctly detected. Action Replace the ink tank and close the print head cover. Printing with an ink tank that was once empty may damage the printer. If you want to continue printing in this condition, you need to release the function for detecting the remaining ink level. Press and hold the printer's RESUME/CANCEL button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized.
1700 Cause The ink absorber is almost full. Action Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
1701 Cause The ink absorber is almost full. Action Press the printer's RESUME/CANCEL button to continue printing. Contact the service center.
1810 Cause Battery has exhausted. Action If printing is in progress, cancel printing. Turn off the printer, then either change to a fully charged battery pack or detach the battery attachment and connect the supplied AC adapter to the printer.
2100 Cause The paper size in the print settings and the size of the loaded paper do not match. Action Check the print settings and the loaded paper, load paper of the correct size, then press the printer's RESUME/CANCEL button. If you want to cancel printing, press the printer's RESUME/CANCEL button again while the POWER lamp is flashing.
2101 Cause The paper size in the print settings and the size of the loaded paper do not match. Action Check the print settings and the loaded paper, load paper of the correct size, then press the printer's RESUME/CANCEL button. If you want to cancel printing, press the printer's RESUME/CANCEL button again while the POWER lamp is flashing.
2103 Cause The printer cannot detect the paper size. Action Press the printer's RESUME/CANCEL button to dismiss the error, then try to print again. If this error still occurs even after printing again, set the printer not to detect the paper width by using the printer driver or Remote UI. Note • Depending on the type of paper, the printer may not detect the paper width. Additionally, if the print head cover is opened while printing is in progress, the printer may not detect the paper width.
2500 Cause The cause of following may have occurred the failure of Automatic Print Head Alignment. • Print head nozzles are clogged. • The paper of size other than A4 or Letter is loaded. • The paper output slot is exposed to strong light. Action Press the printer's RESUME/CANCEL button to dismiss the error, then take the actions described below. • Print the nozzle check pattern to check the status of the print head.
4103 Cause Cannot perform printing with the current print settings. Action Press the printer's RESUME/CANCEL button, to cancel printing. Then change the print settings and print again.
5100 Cause Printer error has occurred. Action Cancel printing and turn off the printer. Then confirm the following. • Confirm that there are no materials (e.g. jammed paper) that is preventing the print head holder from moving. If any, remove the materials. • Confirm that The print head lock lever is locked securely. Push the right and left tabs of the print head lock lever until each clicks into place. • Confirm that the ink tanks are installed properly. Push an ink tank until it clicks into place.
5200 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
5400 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
5700 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
5B00 Cause Printer error has occurred. Action Contact the service center.
5B01 Cause Printer error has occurred. Action Contact the service center.
5C00 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6500 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6800 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6801 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6900 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6901 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6902 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6910 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6911 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6930 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6931 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6932 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6933 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6940 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6941 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6942 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6943 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6944 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6945 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6946 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
6A00 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
A000 Cause Printer error has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Plug the printer back in or attach the battery, then turn the printer back on. If the problem is not resolved, contact the service center.
A100 Cause A problem has occurred with the battery. Action Cancel printing, then turn off the printer. Either replace the battery pack or detach the battery attachment and connect the supplied AC adapter to the printer. Plug the printer back in and turn the printer back on. If the problem is not resolved, contact the service center.
B201 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Contact the service center.
B202 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Contact the service center.
B203 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Contact the service center.
B204 Cause An error requiring you to contact the service center has occurred. Action Turn off the printer, and unplug the power cord of the printer from the power supply. If you use a battery, turn off the printer, then detach the battery. Contact the service center.