CarePAK PLUS Terms & Condition

Product with one of like kind and quality, but not necessarily same model, or, at Our sole discretion,

provide You with reimbursement equal to the fair market value of the Product as determined by Us based

upon the age of the Product and subject to the LIMIT OF LIABILITY section. Any repair services performed

while Your Product is under its manufacturer’s warranty or in association with ADH are not considered to be

Qualifying Service Repairs under this benefit.

DEDUCT IBLE

There is no Deductible required to obtain service on Your Product under this Service Contract.

OBT A INING S ERVICE

In order for a Claim to be considered, You will need to first contact the Administrator for approval and a repair

authorization number. IMPORTANT: THE SUBMISSION OF A CLAIM DOES NOT AUTOMATICALLY MEAN THAT

THE DAMAGE OR BREAKDOWN TO YOUR PRODUCT IS COVERED UNDER YOUR SERVICE CONTRACT. The

Administrator must validate and provide You with approval (i.e. a repair authorization number) for Your

submitted Claim prior to any benefits being considered under this Contract. THIS SERVICE CONTRACT MAY NOT

PROVIDE ANY COVERAGE IF YOU MAKE UNAUTHORIZED REPAIRS.

If You need to file a Claim under this Service Contract or verify Your coverage, call the Administrator’s “Customer Care

Center” at 1-[800-OK-Canon] (1-[800-652-2666]). To expedite service, please have Your Contract Purchase Receipt readily

available. The Administrator will confirm Your Service Contract coverage and collect any additional information necessary

from You and about Your covered Product. When You receive authorization for service on Your Product under this

Contract, You will also receive further instructions on how to obtain such service. In general:

· If Your covered Product is a camera, video, lens, flash, projector or binoculars, You can also arrange for service

under this Contract online by visiting the Administrator’s “Product Repair Page” at

[www.usa.canon.com/support].

· If Your covered Product is a printer, scanner or multifunction printer, the Administrator is unable to authorize

service for these particular products through its website; You must call the Administrator’s Customer Care

Center at 1-[800-OK-Canon] (1-[800-652-2666]) to initiate service.

Please do not take or return Your Product to the Retailer or ship Your Product anywhere, unless the Administrator instructs

You to do so. If You are instructed by the Administrator to transport or ship Your Product, be sure to include the following

with Your Product: (1) a copy of Your Contract Purchase Receipt, (2) a brief written description of the problem You are

experiencing with the Product, and (3) a prominent notation of Your repair authorization number that the Administrator

gave You. Please use caution when transporting and/or shipping Your Product as directed by the Administrator, as We are

not liable for any freight charges or damages due to improper packaging by You or Your representative.

If Your Term expires during the time of an approved Claim, Your coverage under the Contract will be extended until the

date in which Your approved Claim in progress has been fulfilled completely in accordance with the terms and conditions

of this Service Contract.

LI MIT OF LIABI LITY

During the Term of Your Service Contract, the maximum amount that We are obligated to pay for services in connection

with all Claims pursuant to this Service Contract is:

· One Product replacement for a covered Claim for ADH damage (in which Your replacement product is

ineligible for continued coverage under Your original Contract); OR

· Two (2) Product replacements for covered Claims for Power Surge or Failures, as defined (in which Your

replacement products are automatically covered under Your original Contract for the remainder of Your Term);

Whichever occurs first.