User Manual

Maximize Uptime Across Your Enterprise
If you’re frustrated by numerous individual
device management utilities, imageWARE
Enterprise Management Console delivers a
streamlined, centralized point of control for all
devices installed across your enterprise. This
highly scalable, Web-based utility can manage
multiple Canon and third-party devices on most
customer networks.
To reduce traffic, multiple servers can be
installed on your network in different locations.
Simply place device management portals
where they’re needed most, and:
• Identify device configurations
IT administrators can identify finishing and
feature configurations on the MFP or printer
(e.g., all devices that support the “Booklet”
function), and enter special data such as
Asset Tag, Contact Number, and Lease
End Date.
• Group devices logically
Simplify device location by logically grouping
them (e.g., “N.Y. Office,” “Building 2”).
• Manage third-party devices
Consolidate management of all network
devices that comply with the standard printer
MIB, regardless of brand or manufacturer.
• View device status in real time
For fast resolution of errors such as paper
jams or out-of-toner/ink conditions, connected
devices immediately report status changes
via e-mail to a system administrator or
specific end-user.
• Customize viewing preferences
Sort devices by protocol, type, or group
(e.g., “all black-and-white printers”) to
segment and manage them as your
environment demands.
It’s virtually impossible for any corporate IT staff
to physically modify the Address Books of every
individual device across the enterprise each time
an employee joins, transfers, or leaves the com-
pany. Can you imagine the drain on productivity
if this were done?
You can avoid such a scenario with imageWARE
Enterprise Management Console. It automatically
executes IT administrator-created instructions
and tasks, either immediately or at timed
intervals. Administrators have complete control
to initiate any task. And, to minimize business
disruption, device information can be retrieved
and delivered overnight or on weekends.
Some ways imageWARE Enterprise Management
Console can improve your productivity include:
• Discoveryofnewdevices.
Through SNMP, you can query all Canon and
third-party networked devices and automati-
cally add new ones to the database for initial
setup and configuration.
• Deliveryofdevicesettings.
Retrieve device settings such as IP addresses,
locations, and System Manager contact infor-
mation, then reset them to default conditions
to minimize help desk calls or reboot a fleet
of devices.
• Devicemonitoring.
Devices can be monitored continuously, and
common functions such as meter retrieval can
be easily accomplished.
Expand Your Control
Built-in Security
Reduce your total cost of ownership even as you
increase device control. The unique architecture
of imageWARE Enterprise Management Console
provides a foundation for future expansion
through plug-ins that maximize printing assets
across your entire enterprise. These plug-ins
include:
- Meter Capture Plug-in
- Printer Driver Management Plug-in
- Address Book Management Plug-in
- Resource Management Plug-in
Plus, additional plug-ins that offer even more
areas of functionality are soon to follow.
Security is a critical part of your enterprise—
and an important part of imageWARE Enterprise
Management Console. It features Secure Socket
Layer (SSL) security and also offers functionality
that prevents individual users from viewing
device groups. In addition, the software also
supports native Active Directory integration.
Automated Task Management To Simplify Your Day
• Centralized Device Management
• Device Discovery
• Device Configuration
• Device Monitoring
• Scalable
Low Toner
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Low Toner
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No Paper
New and
Unconfigured Device
X
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Service Call
imageWARE Enterprise Management Console
Location A
Location D Location C
Location B
imageWARE Enterprise Management Console