User’s Guide User’s Guide ENG Read the Set-Up Sheet first, and then read this guide before operating this equipment. After you finish reading this guide, store it in a safe place for future reference.
Where to find help Canon offers a full range of customer technical support* options: • For e-mail support and answers to frequently asked questions (www.usa.canon.
Table of Contents INTRODUCTION Where to find help ................................ ii Using this guide ................................... v Important safety instructions .............. vi Users in the U.S.A. ............................. viii Pre-Installation Requirements for Canon Facsimile Equipment ..................................... viii Connection of the Equipment ........................... viii Registering coded speed dialing numbers and names .......
Table of Contents Sequential broadcasting ................. 4-13 Sending a document to more than one location ......................................................... 4-13 Documents stored in memory ....... 4-14 Printing a list of documents in memory ........ 4-14 Printing a document in memory ..................... 4-14 Deleting a document from memory ............... 4-15 5 RECEIVING DOCUMENTS Different ways to receive a document ...................................... 5-1 Setting the receive mode .......
Using this guide This guide provides detailed information on how to set up, operate, maintain, and troubleshoot your fax. Please read the list below to become familiar with the symbols, terms, and abbreviations used in this guide. c n Cautions tell you how to avoid actions that could injure you or damage your fax. In order to use your fax safely, always observe these cautions.
Important safety instructions Read these safety instructions thoroughly before using your fax. c Except as specifically described in this guide, do not attempt to service the fax yourself. Never attempt to disassemble the fax: opening and removing its interior covers will expose you to dangerous voltages and other risks. For all service, contact the Canon Customer Care Center (see p. ii). ■ Handling and maintenance • • • • Follow all warnings and instructions marked on the fax.
■ Location • Place the fax on a flat, stable, vibration-free surface. • Place the fax in a cool, dry, clean, well ventilated place. – Make sure the area is free from dust. – Make sure the location is not affected by extreme temperature changes, and always stays between 50° and 90.5°F (10° and 32.5°C). – Make sure the area’s relative humidity is always between 20% and 85%. • Keep the fax away from direct sunlight. • Do not use the fax near water.
Users in the U.S.A. Pre-Installation Requirements for Canon Facsimile Equipment__________________________ ■ Location Supply a suitable table, cabinet, or desk. See page S-1 for the machine’s dimensions and weight. ■ Order Information 1. Only a single line, touch-tone or rotary telephone set is to be used. 2. Order an RJ11-C modular jack (USOC code), which should be installed by the telephone company. If the RJ11-C jack is not present, installation cannot occur. 3.
The Ringer Equivalence Number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company.
Use of shielded cable is required to comply with class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the User’s Guide. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Plaza, Lake Success, NY 11042, U.S.A. TEL No.
1 SETTING UP Unpacking Make sure you have the following items: Multi-purpose tray Main unit Document tray 1 SETTING UP As you unpack your fax, save the carton and packing material in case you want to move or ship the fax in the future. Carefully remove all items from the box. • It is best to have someone hold the box while you lift the fax and its protective packaging out of the carton.
Removing the shipping materials _____________ 1 Remove the shipping tapes q from the top of the fax and the protective piece w . 1 2 1 2 Open the printer cover by gently pulling it towards you. 3 Remove the shipping tapes q and the protective pieces w. Close the printer cover until it locks into place. 2 1 2 n 1-2 The actual shipping materials may differ in shape, quantity, and position from the ones shown above.
Assembling the fax Attaching components _______________________ For user convenience, the destination labels provided with your fax should be fitted over the onetouch speed dialing buttons on the left of the operation panel. 1 Insert the tabs on the multipurpose tray into the slots on the fax. 2 Insert the tabs on the document tray into the corresponding slots.
Making connections Connecting the telephone line, handset, and external devices ______________________________ There are three jacks on the left side of the fax for connection of the following: Handset Extension phone (a telephone or cordless phone that you may wish to have placed away from the fax to use at a different location) Telephone line Be sure to connect any external devices before using the fax.
Ringer and speaker volume switches 1 To adjust the volume of the ringer and speaker, use a pen or other pointed object to move these switches to HIGH or LOW. SETTING UP Speaker volume switch Ringer volume switch 3 Connect an extension phone to the t jack. n • If you have connected an external device to your fax, be sure to select the correct receive mode (see Chapter 5).
Connecting the AC power cord _______________ Plug the fax into a 120 volt AC outlet. 1 Plug the power cord connector into the rear of the fax. 2 Plug the other end of the power cord into a properly grounded AC power outlet. n 1-6 There is no power switch on the fax. The power is on as long as the fax is plugged in.
Loading paper Paper guidelines ______________________________ SETTING UP • Be sure to load paper of the correct size, weight, and quantity recommended for your fax (see pp. 3-1, S-1). • Store all paper wrapped and on a flat surface until ready to use. Keep opened packs in their original packaging, in a cool, dry location. • Store paper at 64.5°–75°F (18°–24°C), 40%–60% relative humidity. • To avoid paper jams and poor print quality, do not print on damp, curled, wrinkled, or torn paper.
Loading paper in the multi-purpose tray ______ If necessary, remove the document tray when loading paper. 1 Squeeze, then slide the paper guide to the left. 2 Fan a stack of paper, then tap the edge of the stack on a flat surface to even the stack. 3 Insert the stack into the multi-purpose tray q, and align the right edge of the stack with the right side of the multi-purpose tray. Then slide the paper guide w snugly against the left edge of the stack.
Installing the BJ cartridge The first time you set up your fax, you have to install the BJ cartridge before you can begin receiving and copying documents. Guidelines ____________________________________ • Use only a Canon BX-3 Black BJ cartridge in your fax. • Store BJ cartridges at room temperature. • When the BJ cartridge print head is left exposed, it easily dries out and becomes unusable. To avoid this, follow these recommendations: – Keep BJ cartridges in the packaging until you are ready to use them.
Installing the BJ cartridge in your fax ________ When a BJ cartridge is not installed in your fax, PUT IN CARTRIDGE is displayed on the LCD. 1 Make sure the fax is plugged in. 2 Load the paper in the multi-purpose tray. 3 Open the printer cover by gently pulling it towards you (see p. 1-2). 4 Raise the cartridge lock lever on the cartridge holder. 5 Remove the BJ cartridge from its package, then remove the orange protective cap q and tape w. 1 2 1-10 Discard the cap and tape.
6 1 SETTING UP Align the slot in the cartridge with the yellow post in the fax, and with the label facing outwards, insert the BJ cartridge into the cartridge holder. Lower the cartridge lock lever until you hear a click to lock the cartridge in place. The yellow post (BJ cartridge guide) should be visible through the slot. The BJ cartridge tilts slightly to the left before lowering the cartridge lock lever. 7 Close the printer cover.
2 PREPARING TO USE YOUR FAX Main components of your fax Document tray 2 Document guide Handset Operation panel Printer cover PREPARING TO USE YOUR FAX Multi-purpose tray Cartridge holder Document release button 2-1
Fax controls — the operation panel TAM LED (see p. 6-2) Microphone LCD (see pp. 2-12, 6-1) Rewind/Forward buttons (see p. 6-8) TAM Mode Delete Record 01 Report 02 03 Cleaning Send Options 04 05 07 Polling Clear 08 09 Ink Saver Caller History Receive Mode Resolution 01 Report 02 03 Cleaning Send Options 04 05 07 Polling Start/ Copy Stop Numeric buttons See next page for buttons on the operation panel. Report button (see p. 7-7) Cleaning button (see p. 9-5) Send Options button (see p.
Scroll/Cursor buttons (see pp. 2-5, 7-1) TAM Mode 2 TAM Mode button (see p. 6-2) Delete Play Record Record button (see p. 6-1) Play Play button (see p. 6-8) Redial/ Pause Dial/ Voice Dial Coded Directory Redial/ Pause Redial/Pause button (see pp. 4-8, 4-9) Voice Dial Hook Start/ Copy Voice Dial button (see p. 4-7) Stop Coded Dial/ Directory Coded Dial/Directory button (see pp. 4-5, 4-6) Stop button Start/Copy button Hook button (see p. 4-4) PREPARING TO USE YOUR FAX Delete button (see p.
Guidelines for entering numbers, letters, and symbols When you come to a step that requires you to enter a name or number, see the table below to determine which numeric button to press for the letter you want. Button Letter Mode (:A) Number Mode (:1) 1 ABC 2 DEF 3 GHI 4 JKL 5 MNO 6 PRS 7 TUV 8 WXYZ 9 OPER 0 SYMB # TONE Letter mode (:A) n Number mode (:1) After 60 seconds of no operation panel input, the fax returns to standby mode and any unregistered changes are lost.
3 Continue entering other letters or numbers using the numeric buttons. ■ Entering symbols 1 Press [#] repeatedly until the symbol you want appears. # 2 :1 If you want to enter another symbol, press [4] to move the cursor to the right, then press [#] repeatedly until the symbol you want appears. 2 PREPARING TO USE YOUR FAX • If the next letter you want to enter is under a different numeric button, simply press that button until the letter you want appears.
Setting the TEL LINE TYPE Before using your fax, make sure it is set for the telephone line type of your telephone system. If you are unsure of your telephone line type, check with your local telephone company. See pp. 2-2, 2-3 for the buttons on the operation panel. 1 Press [Function]. ▼ Press [Start/Copy] twice. DATE & TIME 2 Use [3] or [4] to select TEL LINE TYPE. ▼ Press [Start/Copy]. TOUCH TONE 3 Use [3] or [4] to select TOUCH TONE. You can also select ROTARY PULSE. ▼ Press [Start/Copy].
Registering sender information Personalizing your fax ________________________ ■ Identifying your documents By identifying the documents you send, the receiving party will be able to recognize your fax messages at a glance. The illustration below shows a sample document with the identifying information. 12/27/2002 10:12 FAX 123 4567 CANON CANON CANADA 01 The page number THE SLEREXE COMPANY LIMITED SAPORS LANE•BOOLE•DORSET•BH25 8ER TELEPHONE BOOLE (945 13) 51617 – FAX 123456 Our Ref.
3 Press [Start/Copy]. 4 Press [Stop]. Registration ends and the fax returns to standby mode. Registering your fax/telephone number and name __________________________________________ This information appears at the top of each document you send. 1 Press [Function]. ▼ Press [Start/Copy] twice. DATE & TIME 2 Use [3] or [4] to select UNIT TELEPHONE #. ▼ Press [Start/Copy]. 3 Enter your fax number (up to 20 digits) using the numeric buttons.
Setting the daylight saving time ______________ 1 Press [Function]. ▼ Press [Start/Copy]. 2 Use [3] or [4] to select SYSTEM SETTINGS. ▼ Press [Start/Copy]. 3 Use [3] or [4] to select DAYLGHT SAV TIME. ▼ Press [Start/Copy]. OFF 4 Use [3] or [4] to select ON or OFF. 2 PREPARING TO USE YOUR FAX Your fax supports the daylight saving time system that shifts the clock time ahead or back according to the change in seasons.
8 Use [3] or [4] to select the week in which the daylight saving time starts. ▼ Press [Start/Copy]. WEEK 9 Use [3] or [4] to select DAY. ▼ Press [Start/Copy]. SUNDAY 10 Use [3] or [4] to select the day of the week on which the daylight saving time starts. ▼ Press [Start/Copy]. DAY 11 Use [3] or [4] to select TIME. ▼ Press [Start/Copy]. TIME 02:00 12 Use the numeric buttons to enter the time at which the daylight saving time will take effect. ▼ Press [Start/Copy]. TIME 13 Press [Function].
Registering one-touch speed dialing numbers and names The quickest way to dial a fax number is to use one-touch speed dialing. This allows you to dial a number by pressing a single button. Before you can use one-touch speed dialing, you must register the receiving number (up to 50 digits) with your fax. You can also register the name of the party (up to 16 letters) and a voice tag; the name appears on the printout of the one-touch speed dialing list. Press [Function].
7 Register the party’s voice tag for voice dialing. See Registering voice dialing voice tags, p. 2-14. The fax asks you if you want to register the voice tag. YES=(A) NO=(#) ▼ Press [:] or [#] to select YES or NO. 8 • If you selected NO in step 7, proceed to step 9. • If you selected YES in step 7: After a tone, speak the party’s name into the microphone. The fax asks you to speak the party’s name again. ▼ After a tone, speak into the microphone again.
Registering coded speed dialing numbers and names Use coded speed dialing to dial a fax number at the press of three buttons. A fax/telephone number up to 50 digits can be registered under each two-digit speed dialing code (01-50) and you can register up to 50 locations. You can also register the name of the party (up to 16 letters) and a voice tag; the name appears on the printout of the coded speed dialing list. Press [Function]. 2 Use [3] or [4] to select TEL REGISTRATION. ▼ Press [Start/Copy].
Registering voice dialing voice tags Voice dialing allows you to dial a number by speaking the receiving party’s name to the fax. Before you can use the voice dialing feature, you must register voice tags. You can register a name or phrase (no longer than 3 seconds) you want to use to retrieve the party, such as the first name, family name, nickname, company name, official position, and so forth. You can register up to 15 voice tags.
Modifying voice tags _________________________ Perform steps 1 to 4 on p. 2-14. 2 If a voice tag is already registered under the speed dialing number, the fax asks you if you want to modify the voice tag. ▼ Press [:] to select YES. 3 Use [3] or [4] to select REDO VOICETAG. ▼ Press [Start/Copy]. The fax asks you to confirm that you want to redo the voice tag registration. 4 Press [:] to select YES and proceed to step 6 on p. 2-14. Press [#] to cancel the procedure.
3 DOCUMENTS AND PAPER Preparing documents Types of documents you can scan ____________ ■ Size The fax can scan standard letter, A4, or legal-size documents. ■ Scanned area 3 0.12 ±0.12 in. (3.0 ±3.0 mm) LTR/LGL 0.08 ±0.08 in. (2.0 ±2.0 mm) 0.08 ±0.14 in. (2.0 ±3.5 mm) 0.08 ±0.14 in. (2.0 ±3.5 mm) DOCUMENTS AND PAPER The actual area scanned by the fax is shown below. The margin on either side of the sheet and the margin on the top and bottom are not picked up by the scanner.
Loading documents 1 Adjust the document guide to the width of the document, and gently insert the top of the document face up into the document tray until you hear a beep. n • For a multipage document, the pages are fed one by one from the top of the stack. • Wait until all pages of your document have been scanned before starting a new job. • Make sure you follow the procedure above to load documents into the document tray.
Paper requirements You can use regular copier paper, cotton bond paper, or typical letterhead. Your fax does not require special ink jet paper. Always use paper without curls, folds, staples, or damaged edges. Look at the label on the package to see if the paper has a preferred side for printing. n Be sure to test paper before purchasing large quantities. 3 The shaded area below shows the printable area of letter/legal-size paper. Be sure to print within this area. 0.12 ±0.06 in. (3.0 ±1.
4 SENDING DOCUMENTS Preparing to send a document Before you send a document, see Chapter 3: DOCUMENTS AND PAPER. Adjusting the quality of your documents _____ ■ Setting the scanning resolution Resolution is a measure of the fineness or clarity of a printout. Low resolutions may cause text and graphics to have a jagged appearance, while higher resolutions provide smoother curves and lines, crisp text and graphics, and a better match to traditional typeface designs.
Sending methods _____________________________ ■ Direct sending (see below) ■ Memory sending (see p. 4-3) ■ Manual sending (see p. 4-4) Dialing methods ______________________________ There are several methods of dialing the receiving party’s number, depending on how your fax is set up. ■ ■ ■ ■ ■ Regular dialing One-touch speed dialing (see p. 4-5) Coded speed dialing (see p. 4-5) Directory dialing (see p. 4-6) Voice dialing (see p.
Memory sending ______________________________ The fax normally uses direct sending to send your document. However, you can send it with memory sending (see below). In this case, the fax quickly scans the document into memory. Then it sends the document from memory. This means you do not have to wait for the fax to finish sending before you can retrieve your original document. You can send up to 15 letter-size pages at a time with memory sending (based on ITU-T No.1 Chart, standard resolution).
Manual sending _______________________________ If you would like to first speak with the person you are sending the document to, use manual sending. You need to connect the handset or extension phone to the fax for manual sending. 1 Load the document face up into the document tray. See Loading documents, p. 3-2. You can set the scanning resolution and contrast (see p. 4-1). 2 Pick up the handset or press [Hook] and dial the receiving party’s fax number.
Canceling sending 1 Press [Stop]. n When you cancel sending, you may need to press and hold [Start/Copy] for a few seconds, then the fax will feed out the document. Automatic dialing To use this feature you must first register numbers for one-touch speed dialing (see pp. 2-11, 2-12) or coded speed dialing (see p. 2-13). 1 Load the document face up into the document tray. See Loading documents, p. 3-2. You can set the scanning resolution and the contrast (see p. 4-1).
Sending a document using directory dialing _ This feature is convenient when you know the other party’s name but cannot recall the one-touch speed dialing button or the code for coded speed dialing where the number is registered. This procedure can also be used to look up the other party’s name and retrieve the number for dialing. 1 Load the document face up into the document tray. See Loading documents, p. 3-2. You can set the scanning resolution and the contrast (see p. 4-1).
Sending a document using voice dialing _____ To use this feature you must first register the voice tags for voice dialing (see p. 2-14). 1 Load the document face up into the document tray. See Loading documents, p. 3-2. You can set the scanning resolution and the contrast (see p. 4-1). 2 Press [Voice Dial]. Then speak the voice tag into the microphone. 4 The registered name will be displayed on the LCD.
Special dialing Sending a document using caller history _____ If the CALLER ID setting is set to ON, the caller’s name and phone/fax number appear on the LCD when you receive a call (see p. 7-4). The fax keeps up to 20 latest caller IDs in memory. n The caller history feature uses the Telcordia GR-30-CORE protocol. Contact your local telephone company for detailed information about caller ID subscription. 1 Press [Function]. 2 Press [Caller History]. ▼ Press [Start/Copy].
Redialing when the line is busy There are two methods of redialing: manual redialing and automatic redialing. This section explains these two methods. Manual redialing ______________________________ Press [Redial/Pause] to dial the last number you dialed with the numeric buttons. (This starts redialing regardless of whether automatic redialing is enabled.) ■ Canceling manual redialing 4 To cancel manual redialing, press [Stop].
■ Setting the options for automatic redialing You can set the following options for automatic redialing: • Whether or not the fax redials automatically. • The number of times the fax attempts to redial. • The time interval between redialing attempts. 1 Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 Use [3] or [4] to select TX SETTINGS. ▼ Press [Start/Copy]. ECM TX 3 Use [3] or [4] to select AUTO REDIAL. ▼ Press [Start/Copy].
Delayed sending Your fax can send a document automatically at a preset time. This allows you to take advantage of lower late-night long-distance rates offered by some telephone companies. The fax can only register one preset sending operation at a time. 1 Load the document face up into the document tray. See Loading documents, p. 3-2. You can set the scanning resolution and contrast (see p. 4-1). 2 Press [Function]. 4 ▼ 3 Use [3] or [4] to select DELAYED TX. ▼ Press [Start/Copy].
Sending other documents while the fax is set for delayed sending ___________________________ You can send, receive, and copy other documents even when the fax is set for sending at a preset time. To send or copy other documents after setting the fax for delayed sending, simply send or copy using any other sending procedure in this guide. n Delayed sequential broadcasting is applicable for sending one document to more than one location at a later time when multiple fax numbers are dialed (see p. 4-13).
Sequential broadcasting Sending a document to more than one location __________________________________ n 1 You must press each button within 10 seconds of the preceding one. The fax begins the operation approximately 10 seconds after you press the last button. Load the document face up into the document tray. See Loading documents, p. 3-2. You can set the scanning resolution and contrast (see p. 4-1). 2 Dial the receiving party’s fax numbers as you need.
Documents stored in memory Printing a list of documents in memory ______ Your fax can print a list of documents stored in memory, along with the transaction number (TX/ RX NO.) of each document. Once you know the transaction number of a document in memory, you can print it or delete it. 1 Press [Function]. 2 Use [3] or [4] to select MEMORY REFERENCE. ▼ Press [Start/Copy]. DOC. MEMORY LIST 3 Press [Start/Copy]. Printing a document in memory ______________ 1 Press [Function].
6 Press [:] to print the first page only, or press [#] to print all pages of the document. The fax prints the document. Deleting a document from memory __________ 1 Press [Function]. 2 Use [3] or [4] to select MEMORY REFERENCE. DOC. MEMORY LIST 3 Use [3] or [4] to select DELETE DOCUMENT. ▼ Press [Start/Copy]. TX/RX NO. 4 0001 Use [3] or [4] to select the transaction number (TX/RX NO.) of the document you want to delete. SENDING DOCUMENTS ▼ Press [Start/Copy].
5 RECEIVING DOCUMENTS Different ways to receive a document Your fax provides you with several modes for receiving documents. To determine which mode best suits your requirements, see the table below. Main Use Operation FAX/TEL AUTO SW (Fax/Tel mode) Fax/Tel Automatically switches Handset or extension between fax and voice phone connected to the calls. Receives documents fax. automatically and rings for voice calls. p.
Setting the receive mode Once you have decided which mode is suitable for your needs, set the mode by pressing [Receive Mode]. 1 Press [Receive Mode]. Every time you press [Receive Mode], the mode changes cyclically. ▼ Press [Start/Copy]. The fax returns to standby mode.
4 Press [Start/Copy]. 8SEC 5 Use the numeric buttons to enter the time the fax waits before ringing when it receives a call. You can select from 0 to 30 seconds (see p. 7-4). ▼ Press [Start/Copy] twice. 15SEC Use the numeric buttons to enter the time the fax rings while waiting for someone to pick up the handset. You can select from 10 to 45 seconds (see p. 7-4). ▼ Press [Start/Copy] twice. RECEIVE 7 Use [3] or [4] to select RECEIVE or DISCONNECT.
6 Receiving documents manually: MANUAL MODE _________________________________________ 1 Check that Manual is displayed on the LCD (see p. 5-2). 12/20 Manual 2 Check that the handset or extension phone is connected to the fax (see p. 1-4). 3 When you hear the handset or extension phone rings, pick up the handset. 4 ■ If you hear a person’s voice: Start your conversation. If the caller wants to send a document after talking to you, ask them to press the start button on their fax machine.
Receiving with a DRPD (Distinctive Ring Pattern Detection) service: DRPD ____________ DRPD service assigns two or more telephone numbers with distinctive ring patterns to a single telephone line, allowing you to have both a fax number(s) and a telephone number(s) using only one telephone line. Your fax will automatically monitor incoming calls and based on the ring pattern, will let you know if the call is a fax or voice call.
Other features Saving ink while printing documents _________ You can enable/disable ink-saving feature by pressing the [Ink Saver] button when the [Function] button is pressed. n 1 By enabling this feature, print quality will be reduced. For highest print quality, disable this feature. Press [Function]. ▼ Press [Ink Saver]. 2 Use [3] or [4] to select ON or OFF. ▼ Press [Start/Copy]. The fax returns to standby mode.
1 Press [Function]. ▼ Press [Polling]. ▼ Press [Start/Copy]. 2 Dial the fax number of the fax machine you wish to poll. Use one of the dialing methods described on page 4-2. TEL= 3 3456xxxx Press [Start/Copy]. 5 Your fax begins receiving the document. 1 Press [Stop].
6 USING THE BUILT-IN ANSWERING MACHINE (TAM MODE) Recording the outgoing message Before you use TAM MODE, you must record an outgoing message. Use the microphone on the operation panel to record your outgoing message. Only one outgoing message, no longer than 20 seconds, can be recorded. Types of messages that can be recorded _____ OUTGOING MESSAGE: Answering machine message ALT OUTGOING MSG: Answering message only, used when the recording time is set to 0 or the memory is full.
Setting TAM MODE Setting TAM MODE allows you to receive telephone messages and fax transmissions while the fax is unattended. When you cancel TAM MODE, any new telephone messages will be played automatically. 1 Press [TAM Mode] to set TAM MODE. • When you set TAM MODE, the TAM LED lights up and the outgoing message is played. • When you cancel TAM MODE, the TAM LED switches off. If you have any new telephone messages, the messages are played automatically. • To cancel TAM MODE, press [TAM Mode] again.
Setting the recording time for a telephone message ______________________________________ 1 Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 Use [3] or [4] to select TAM SETTINGS. ▼ Press [Start/Copy] twice. 6 30 SECONDS Use [3] or [4] to select the recording time. The recording time can be set to 0, 30, 60 or 120 seconds. ▼ Press [Start/Copy]. 4 Press [Stop]. Setting ends and the fax returns to standby mode.
6 Setting TAM MONITOR _______________________ TAM MONITOR allows you to screen all incoming calls. n 1 To use this feature, LINE MONITOR VOL (see p. 7-2) must be set to a setting other than 0. If LINE MONITOR VOL is set to 0, you will not be able to hear any incoming messages as they are being recorded. Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 Use [3] or [4] to select TAM SETTINGS. ▼ Press [Start/Copy]. MESSAGE LENGTH 3 Use [3] or [4] to select TAM MONITOR. ▼ Press [Start/Copy].
Setting TOLL SAVER __________________________ Setting TOLL SAVER allows you to check whether you have any new messages when you call from a remote location. 1 Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 Use [3] or [4] to select TAM SETTINGS. ▼ Press [Start/Copy]. 6 3 Use [3] or [4] to select TOLL SAVER. ▼ Press [Start/Copy]. • When TOLL SAVER is set to ON and there are telephone messages, the fax will ring twice before answering the call.
Recording voice memos Use this feature when you are going out and want to leave a message for another member of the family. Use the microphone on the printer cover to record your voice memo. Only one voice memo, 30, 60, or 120 seconds*, can be recorded. If you record a new voice memo when there is already a voice memo recorded, the old voice memo will be deleted. 1 2 Use [3] or [4] to select VOICE MEMO. Press [Record] and speak into the microphone to record your voice memo.
Deleting messages 1 Use [3] or [4] to select the type of message you want to delete. FAXTEL MESSAGE 2 Press [Delete]. The fax asks you to confirm that you want to delete the message. YES=(A) NO=(#) 3 Press [:] to delete the message. If you do not want to delete the message, press [#]. -or1 Use [3] or [4] to select the type of message you want to delete. ▼ Press [Start/Copy]. PLAY 2 3 Use [3] or [4] to select ERASE. Press [Start/Copy] .
Playing telephone messages Telephone messages will be played back in order from the oldest message recorded. If a voice memo has been recorded, it will be played back first. 1 Press [Play]. The date and time when the telephone message was recorded, the number of telephone messages and the number of the message being played (ICM No.) are displayed whenever a message is played. SUN 17:15 n • • • • • • 02/05 Press [ ] to listen to the message again. (Repeat) Press [ ] to play the next message.
Remote control features Use these features when you call home to play back any messages you may have received. You can also use the remote control features to set TAM MODE. You must register a four-digit PIN as your password before you can use these features (see below). Registering the password for remote control_ 1 Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 6 Use [3] or [4] to select TAM SETTINGS. ▼ MESSAGE LENGTH 3 Use [3] or [4] to select PASSWORD. ▼ Press [Start/Copy].
6 Using remote control _________________________ 1 Call home. 2 The outgoing message will be played. 3 Press [#] while the outgoing message is playing. Enter your password when you hear the beeps indicating that you should enter your password. When your password is accepted, you will hear a confirmation tone (a short series of beeps). 4 The fax will now accept remote control commands (see List of remote control commands, p. 6-11).
■ List of remote control commands Command 11# Sub-command* 4# 6# 5# 9# 19# 20# # 21# 4# 5# 29# 31# 32# # 33# # 34# # 41# 4# 5# 42# 4# 5# 43# 4# 5# 44# 4# 5# 50# 51# 60# 61# 89# 99# * Sub-commands are only valid while the command they are linked to is active. ** When no forwarding number has been set, ICM forwarding mode cannot be set. When TAM MODE has not been set, entering this command activates TAM MODE and ICM forwarding mode simultaneously.
Forwarding telephone messages This feature allows you to automatically forward telephone messages, recorded when the fax is set to TAM MODE, to a registered forwarding number. You can use remote control to access the forwarding number and listen to your telephone messages. n • You must register a forwarding number and set TAM MODE before you can use this feature. Remote control cannot be used to set this feature unless a forwarding number has been registered.
Setting the number of redial times ___________ 1 Follow steps 1 to 5 on p. 6-12. FWD TEL NUMBER 2 Use [3] or [4] to select AUTO REDIAL. ▼ Press [Start/Copy]. OFF 3 Use [3] or [4] to select ON. 6 ▼ 2TIMES 4 Use the numeric buttons to enter the number of redial times. ▼ Press [Start/Copy] twice. 2MIN. 5 Use the numeric buttons to enter the redial interval. ▼ Press [Start/Copy]. 6 Press [Stop]. Setting ends and the fax returns to standby mode.
6 Setting PIN ENTRY ___________________________ 1 Follow steps 1 to 5 on p. 6-12. FWD TEL NUMBER 2 Use [3] or [4] to select PIN ENTRY. ▼ Press [Start/Copy]. OFF 3 Use [3] or [4] to select ON. ▼ Press [Start/Copy]. FWD TEL NUMBER 4 Press [Stop]. Setting ends and the fax returns to standby mode. n 6-14 If PIN ENTRY is set to OFF, it is not necessary to enter your password when you use the FORWARDING MSG feature (see p. 6-12).
When a forwarded call is received When FWD SETTINGS is set to ON, telephone messages recorded when the fax is set to TAM MODE will be automatically forwarded to a registered forwarding number. 1 A call is received at the forwarding number. 2 When you answer the phone you will hear your forwarding message. 3 Press [#] while the forwarding message is playing. If you have not set a forwarding message, press [#] when you hear the tone. 4 Enter your password when you hear the beeps.
7 SETTINGS AND ACTIVITY REPORTS Selecting a menu The USER SETTINGS, REPORT SETTINGS, TX SETTINGS, RX SETTINGS, PRINTER SETTINGS, SYSTEM SETTINGS, and TAM SETTINGS menus allow you to customize the way your fax works. Each menu contains settings that control different functions of your fax. 1 Press [Function]. ▼ Press [Start/Copy]. USER SETTINGS 2 Use [3] and [4] to scroll through the menus and select the menu you want.
USER SETTINGS Name DATE & TIME UNIT TELEPHONE # UNIT NAME TX TERMINAL ID Description TTI POSITION Select the position of the TTI. TELEPHONE # MARK Select the icon for the fax number. Set the density of the reproduction. SCAN CONTRAST OFFHOOK ALARM VOLUME CONTROL Settings Set the date and time (24-hour clock) using the numeric buttons. Enter your fax number using the numeric buttons. This is the name that appears at the top of each fax page you send (see p. 2-7).
REPORT SETTINGS Name Description Settings Enable/disable automatic printing of the transmission report. OUTPUT NO: Turn off the transmission report feature. OUTPUT YES: Set the fax to print a transmission report every time you send a document. PRINT ERROR ONLY: Print only when an error occurs during sending. Enable/disable automatic printing of the reception report. OUTPUT NO: Turn off the reception report feature. OUTPUT YES: Set the fax to print a reception report every time you receive a document.
RX SETTINGS Name ECM RX FAX/TEL AUTO SW Description Settings Enable/disable error correction during reception. Enable/disable FAX/TEL switchover. This feature is used to answer calls, and if no fax tone is detected, the fax rings to alert you of an incoming call. ON/OFF – RING START TIME Set the duration that the fax listens for a fax tone before starting to ring. 8 seconds (0 to 30) F/T RING TIME Set the length of time the fax will ring to alert you of an incoming call.
SYSTEM SETTINGS Name Description Settings DATE SETUP Enable/disable auto test printing whenever the BJ cartridge is replaced. Set the date format. DISPLAY LANGUAGE Set the language of the LCD messages. TX START SPEED Set the speed at which the fax starts transmitting. Set this to a lower speed if you have difficulties connecting over long distance or noisy lines. Set the speed at which the fax starts receiving.
TAM SETTINGS Name MESSAGE LENGTH PASSWORD TOLL SAVER RING COUNT FWD SETTINGS Description Settings Set the maximum recording time for each recorded message. Set a four-digit PIN so that you can access the fax from remote locations. Setting this feature to ON allows calls to be picked up after 2 rings when you have a new message. 0 seconds/30 seconds/ 60 seconds/120 seconds 1234 (0000 to 9999) If you set TOLL SAVER to OFF, this feature allows you to set the number of times the fax rings.
Activity reports Your fax keeps track of most of its sending and receiving operations. These operations can be printed out in the form of activity reports that can help you check the dates and times of fax transmissions and whether or not each transaction was successful. How to print a report _________________________ Depending on the type of report, you can have the fax print the report automatically, or you can print it directly.
Activity report ________________________________ Summarizes the information for the sending and receiving activities of your fax after 20 transactions. For automatic printing, see ACTIVITY REPORT, p. 7-3. Transactions in an activity report are listed chronologically. One-touch speed dialing list __________________ Lists the numbers and names registered under one-touch speed dialing buttons.
8 MAKING COPIES Copying documents One of the convenient features of the fax is its ability to make high quality copies. You can make up to 99 copies of one document at a time. If you make copies of multiple documents at a time, the number of pages the fax can scan into memory varies depending on the scanning resolutions (see p. 4-1) as follows: • STANDARD/FINE = 25 pages* • PHOTO = 1 page n 1 • STANDARD and FINE result in the same resolution when making copies.
9 SOLUTIONS TO COMMON PROBLEMS Clearing jams Jams in the document tray ___________________ When a document jams or misfeeds in the document tray, open the printer cover and see FIG. 1 inside the cover. If the fax does not feed out the document after you press [Start/Copy] for a few seconds, follow the procedures below to remove the document. n 1 You do not need to unplug the fax when clearing document jams. Open the printer cover by gently pulling it towards you.
Jams in the multi-purpose tray _______________ If paper jams in the multi-purpose tray, CLEAR PAPER JAM is displayed on the LCD. If necessary, remove the document tray when clearing paper jams. n You do not need to unplug the fax when clearing paper jams. 1 Remove the paper stack from the multi-purpose tray. 2 Gently pull any jammed paper out of the fax as shown. Pull it gently in either direction. 3 Reload the paper stack in the multi-purpose tray (see p. 1-8).
Periodic cleaning Your fax requires little periodic maintenance. This section describes the necessary cleaning procedures for the fax. Please note the following before cleaning: • Be sure to disconnect the power cord before cleaning the fax. Since documents in memory are erased when the power is disconnected, print any documents stored in memory before disconnecting the power cord (see p. 4-14).
4 When you are finished, close the printer cover. Be sure to close the printer cover until it locks into place. 5 Reconnect the power cord. ■ Cleaning the scanner components n c • If the scanner components are dirty, the documents you send or copy will also be dirty. • Use a soft, lint-free cloth. Do not use tissue paper, paper towels, or similar materials for cleaning. 1 Disconnect the power cord from the fax. 2 Open the printer cover.
Testing and cleaning the BJ cartridge print head __________________________________________ The print head in the BJ cartridge contains nozzles through which ink is propelled onto the paper. To maintain the best possible print quality, these nozzles need to be cleaned from time to time. Your fax is equipped with a print head cleaning function that does this.
■ Cleaning the BJ cartridge print head If your printouts become faint or streaked, or if their quality otherwise deteriorates, print the nozzle check pattern to see if the print head nozzles are operating properly (see p. 9-5). If the pattern is broken or missing, clean the BJ cartridge print head. n 1 • To maintain the best possible print quality, clean the BJ cartridge print head from time to time. • Cleaning the print head consumes a small amount of ink.
• Discard the old BJ cartridge immediately according to the local laws and regulations for disposal of consumables. You may want to place it in a plastic bag to keep any residual ink from spilling. • Spilled ink can stain any surface; protect yourself and your work area. 4 Remove the new BJ cartridge from its package, then remove the orange protective cap q and tape w. 1 2 • Discard the cap and tape. Never attempt to reattach them to the BJ cartridge print head.
Troubleshooting Paper feeding problems ______________________ ❏ Paper does not load. The multi-purpose tray may contain too many sheets. • Make sure the paper stack in the multi-purpose tray does not exceed the paper limit mark (P) (see p. 1-7). Paper may not be loaded correctly. • Make sure the paper stack is loaded properly in the multi-purpose tray, and that the paper guide is adjusted correctly (see p. 1-8). ❏ Paper is loaded skewed. (Printing is skewed.) Paper may not be loaded correctly.
Faxing problems ______________________________ Sending problems ❏ You cannot send a document. The BJ cartridge may not be installed properly. • Make sure the BJ cartridge is installed properly. Do not remove a used BJ cartridge except to replace it with a new one. The fax may have overheated. • Unplug the fax and let it cool for several minutes. Then plug it back in and try sending again. The fax may not be set for the type of telephone line in use (pulse/tone).
The document may not have been loaded correctly into the document tray. • Remove the document, stack it if necessary, and load it into the document tray correctly (see p. 3-2). ❏ Cannot send using Error Correction Mode (ECM). The receiving party’s fax machine may not support ECM. • If the receiving party’s fax machine does not support ECM, then the document is sent in normal mode without error checking. ECM may be disabled. • Make sure ECM is on (see ECM TX, p. 7-3).
❏ The fax does not switch automatically between telephone and fax reception. The fax may not be set to switch automatically between telephone and fax reception. • For the fax to switch automatically, the receive mode must be set to FAX/TEL AUTO SW (Fax/Tel mode) (see Chapter 5). An error may have occurred during reception. • Check the LCD for an error message (see p. 9-15). • Print an activity report and check for an error (see p. 7-7). The multi-purpose tray may be empty.
❏ Fax does not print. The BJ cartridge may not be installed properly. • Make sure the BJ cartridge is installed properly (see p. 1-9). • Be sure to remove the orange protective tape from the BJ cartridge before you install it (see p. 1-10). The BJ cartridge print head may need cleaning. • Clean the BJ cartridge print head if necessary (see p. 9-6). The BJ cartridge may need to be replaced. • Determine if the problem is with the BJ cartridge and replace it if necessary (see p. 9-6).
Print quality problems ________________________ ❏ The print quality is not what you expect; print is not clear, is splashed, has missing dots or white streaks. The paper you are using may not be supported by the fax. • Make sure you are using the recommended paper (see p. 3-3). You may be printing on the wrong side of the paper. • Some papers have a “right” side for printing. If the print quality is not as clear as you would like it to be, try turning the paper over and printing on the other side.
Copying problems ____________________________ ❏ The fax does not make a copy. The BJ cartridge may need to be replaced. • Determine if the problem is with the BJ cartridge and replace if necessary (see p. 9-6). The document may not have been loaded correctly into the document tray. • Remove the document, stack it if necessary, and load it face up into the document tray correctly (see p. 3-2). • Make sure the printer cover is closed. The BJ cartridge may not be installed properly.
LCD messages The following messages are displayed on the LCD when the fax is performing a function or encounters an error. The error code appears in the activity report (see p. 7-7). Message Cause Action The fax is waiting to redial the receiving number because the line was busy or the receiving party did not answer when you tried to send the document. Wait for the fax to automatically redial the number. If you want to cancel automatic redialing, press [Stop] (see p. 4-9).
Message Cause Action CHANGE CARTRIDGE The BJ cartridge is empty. Replace the BJ cartridge (see p. 9-6). The fax will then print automatically any documents received in memory. CHECK DOCUMENT The document is not set in the document tray, or has jammed. Set the document you are trying to send or copy (see p. 3-2), or check for a document jam and clear the jam if necessary (see p. 9-1), and start again.
Message Cause Action CLEAR PAPER JAM There is a paper jam. Clear the paper jam (see p. 9-1) and reload paper in the multipurpose tray. Press [Stop]. DATA ERROR An error has occurred and all one-touch speed dialing, coded speed dialing, and user data have been lost. Press [Start/Copy], then reregister the data (see Chapter 2). DOC. TOO LONG The document is longer than 29.5 in. (750 mm). Use a copier to make a reduced copy of the document and then send the copy.
Message 9-18 Cause Action NO DATA The one-touch speed dialing button or coded speed dialing code you entered has not been registered. Register the one-touch speed dialing button or coded speed dialing code (see pp. 2-11, 2-13). NO OGM The outgoing message has not been recorded. Record an outgoing message (see p. 6-1). REC’D IN MEMORY The fax received the document in memory because paper or ink ran out, a paper jam occurred, or the incorrect BJ cartridge was installed.
In case of a power failure The user data settings and registered data for one-touch speed dialing and coded speed dialing are saved during a power failure using a built-in battery*. However, documents stored in the fax memory will be deleted. If a power failure occurs or the power is turned off, the fax will automatically print a memory clear report as soon as the power is turned on or the power is restored.
Specifications Scanning sheet size: Effective scanning size: Effective printing size: Transmission time: Scanning line density: Recording method: Paper tray capacity: Paper type: Image memory: Auto dial functions: Ink cartridge: Power source: Power consumption: Operating environment: Dimensions: Weight: Width: Max. 8.5 in. (216 mm) Min. 8.3 in. (210 mm) Thickness: Max. 0.005 in. (0.13 mm) Min. 0.002 in. (0.06 mm) Width: (LTR/LGL): 8.3 in. (212 mm) Width: 8.0 in. (203 mm) G3 ECM MMR: Approx.
Index t (extension phone) jack 1-5 h (handset) jack 1-4 L (telephone line) jack 1-4 A AC power cord, connecting 1-6 ACTIVITY REPORT description 7-8 printing 7-7 setting 7-3 ALARM VOLUME setting 7-2 ALT OUTGOING MSG (Alternative outgoing message) description 6-1 Attaching components 1-3 AUTO PRINT setting 7-3 AUTO REDIAL for FWD SETTINGS 7-6 message 9-15 setting 4-9, 7-3 Automatic dialing 4-5 Automatic redialing canceling 4-9 description 4-9 setting options for 4-10 AUTO TEST PRINT 7-5 B BJ cartridge BX-3
Index Delete button 2-3, 6-7 Deleting document from memory 4-15 message 6-7 Dialing automatic 4-5 directory 4-6 long-distance 4-8 methods 4-2 regular 4-2 special 4-8 using caller history 4-8 Directory dialing, sending a document using 4-6 DOC. MEMORY LIST description 7-8 printing 7-7 DOC.
Index Jams clearing 9-1 in document tray 9-1 in multi-purpose tray 9-2 K KEYPAD VOLUME setting 7-2 L LCD 2-2 messages 9-15 to 9-18 (See also individual message names) Letter mode 2-4 Letters, entering 2-4 LINE MONITOR VOL setting 7-2 Line, telephone 1-4, 2-6 List (See individual list names) Loading documents 3-2 paper 1-7, 1-8 Location, safety instructions vii Long-distance dialing 4-8 M Main unit 1-1 MAN/AUTO SWITCH setting 7-4 MANUAL MODE description 5-1 receiving in 5-4 setting 5-4 Manual redialing 4-
Index loading in multi-purpose tray 1-8 quantity S-1 requirements 3-3 size 3-3 weight S-1 Paper feeding problems 9-8 Paper limit mark 1-7 PAPER SIZE setting 7-4 PASSWORD setting in TAM SETTINGS menu 7-6 Pause, entering 4-8 PIN ENTRY setting 6-14, 7-6 Play button 2-3, 6-8 Playing telephone messages 6-8 Polling button 2-2, 5-6 Power cord 1-1, 1-6 Power failure during 9-19 in case of 9-19 Power supply, safety instructions vii Print head cleaning 9-6 testing 9-5 Print quality problems 9-13 Printable area 3-3 Pr
Index S Safety instructions handling and maintenance vi location vii power supply vii SCAN CONTRAST setting 7-2 Scanning contrast, setting 4-1 document requirements 3-1 resolution, setting 4-1 Scroll buttons 2-3, 7-1 Send options 4-3 Sender information, registering 2-7 Sending canceling 4-5 delayed 4-11 documents 4-2 manual 4-4 memory 4-3 methods 4-2 preparing for 4-1 problems 9-9 sequential broadcasting 4-13 setting scanning contrast 4-1 setting scanning resolution 4-1 to more than one location (See Sequen
Index Volume ALARM VOLUME setting 7-2 CALLING VOLUME setting 7-2 KEYPAD VOLUME setting 7-2 LINE MONITOR VOL setting 7-2 VOLUME CONTROL setting 7-2 VOLUME CONTROL setting 7-2 W Warranty 1-1 Weight document S-1 paper S-1 I-6
Canon U.S.A., Inc. Limited Warranty – U.S. Only The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished Canon-brand product (“Product”) packaged with this limited warranty, when purchased and used in the United States only.
EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.
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