BJC-2100 USER MANUAL Canon
Contents Introduction Welcome Printer Documentation How to Use This Manual Copyright Disclaimer Trademarks FCC Regulations Canadian Radio Interference Regulations Safety Precautions Basic Printing Procedures Examining the Printer Printing Your Document Loading Plain Paper Paper Handling Paper and Other Print Media Notes on Handling Print Media Setting the Paper Thickness Lever High Resolution Paper Transparencies Back Print Film Glossy Photo Paper High Gloss Film Glossy Photo Cards Banner Paper Contents
T-Shirt Transfer Envelopes Printing Photographs Using BJ Cartridges Types of BJ Cartridges BJ Cartridge Guidelines Replacing Ink Tanks Replacing the BJ Cartridge Using the Windows Printer Driver Printer Driver Basics Opening the Printer Properties Dialog Box Selecting the Print Mode Setting the Page Size Confirming the Paper Feed Using Online Help Closing the Printer Properties Dialog Box Using the Macintosh Printer Driver Printer Driver Basics Selecting a Printer Driver Changing the Page Setup Dialog Bo
Maintaining the Printer Cleaning the Printer Printing a Nozzle Check Pattern Cleaning the Print Head Cleaning the Paper Feed Rollers Transporting the Printer Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-job Paper Jams or Does Not Feed An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon Specifications Printing Specifications Printing Area Using the Optional IS-22 Color Image Scanner Cartridge Contents 4
Introduction Welcome Printer Documentation How to Use This Manual Copyright Disclaimer Trademarks FCC Regulations Canadian Radio Interference Regulations Safety Precautions Introduction 5
Welcome Thank you for purchasing the BJC-2100 Series Color Bubble Jet Printer. Printer Documentation The documentation for your printer consists of these items: ■ Quick Start Guide Shows you how to set up the printer and prepare it for operation according to your computer system. You may also need your computer manual for reference during setup. ■ User’s Manual (this manual) Shows you everything you need to know about using the printer efficiently and safely.
Printer Documentation ■ Conventions This User’s Manual uses the following symbols to indicate important information. Always observe the instructions indicated by these symbols. Cautions alert you to ways to avoid injury to yourself, damage to the Caution printer, or the loss of valuable data. Note Notes provide advice, tips, and suggestions that are intended to help you work more efficiently with the printer.
How to Use This Manual To view this User’s Manual, please use Acrobat Reader 4.0, which is included on your CD-ROM, or a later version of Acrobat Reader. Use this button when you wish to enlarge the screen you are viewing. Select this button in the tool bar, and then click within the screen of the User’s Manual. Use this button to display the previous page of the User’s Manual. Use this button to display the next page of the User’s Manual. Use this button to return to the page you were viewing previously.
How to Use This Manual Use this button when you wish to search for a word. This arrow and blue text indicate a jump to another location in the User’s Manual where the topic shaded in blue is discussed. ▼ This column displays a table of contents for the User’s Manual. Click the desired item to jump to the topic. Click the + (or ) symbol when you wish to see detailed headings for each chapter. Click the – (or ▼) symbol when you wish to return to the original (condensed) display.
Copyright This manual is copyrighted by Canon Computer Systems, Inc. (CCSI) with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or part, without the prior written consent of CCSI. © 2000 Canon Computer Systems, Inc. Disclaimer Canon Computer Systems, Inc. has reviewed this manual thoroughly in order to make it an easy to use guide for your Canon BJC-2100 Series Color Bubble Jet Printer.
Trademarks Canon, BCI, BJ, and Bubble Jet are trademarks, and SelectExchange is a service mark of Canon Inc. Print Planet is a service mark of Canon Computer Systems, Inc. Microsoft and Windows are registered trademarks of Microsoft Corporation in the U.S. and other countries. Mac and the Mac logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. All other product and brand names are trademarks or service marks of their respective owners.
FCC Regulations Color Bubble Jet Printer, Model BJC-2100 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules.
Use of shielded cable is required to comply with Class B limits in Subpart B of Part 15 of FCC Rules. Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.
Safety Precautions Please read the safety warnings provided in this manual to ensure that you use the printer safely. Do not attempt to use the printer in any way not described in this manual as this could result in unforeseen printer faults or cause a fire or electric shock.
Safety Precautions ■ Printer Location Do not place the printer close to flammable solvents such as alcohol or thinners. If flammable solvents come in contact with electrical components inside the printer, such substances could cause a fire or electric shock. Do not use flammable sprays near the printer. Gases in the spray could cause a fire or electric shock if they come in contact with electrical components inside the printer.
Safety Precautions Do not place the printer on a thick rug or carpet. Fibers or dust entering the printer could cause a fire. Keep the power outlet for the printer free of all obstacles so you can unplug the power cord at any time. Such obstacles could prevent you from unplugging the printer when a printer fault occurs and cause a fire or electric shock. When you are carrying the printer, always use both hands and hold the printer by both ends.
Safety Precautions ■ Power Supply and Power Cord The socket-outlet shall be installed near the equipment and shall be easily accessible. Do not attempt to plug the power cord into the power outlet or unplug the power cord when your hands are wet. This could cause an electric shock. Always push the plug all the way into the power outlet. A loose or poorly inserted plug could cause a fire or electric shock. Do not damage, modify, stretch or excessively bend or twist the power cord.
Safety Precautions Do not use the printer while the power cord is bundled or knotted. This could cause a fire or electric shock. If you detect smoke, unusual smells or strange noises around the printer, immediately unplug the power cord. Continuing to use the printer in these circumstances could cause a fire or electric shock. Call the Canon Customer Care Center. Getting Help From Canon Always grasp the plug when you unplug the power cord.
Safety Precautions ■ Cleaning and Maintaining the Printer Use a damp cloth to clean the printer. Do not use flammable solvents such as alcohol, benzene or thinners. If flammable solvents come in contact with electrical components inside the printer, such substances could cause a fire or electric shock. Always unplug the printer from the power outlet when you are cleaning the printer.
Safety Precautions ■ Working Around the Printer Do not put your hands or fingers in the printer while it is printing. The printer contains moving parts that could cause injury. Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents (alcohol, thinners, etc.) on top of the printer. Such objects could fall or spill into the printer and cause a fire or electric shock.
Safety Precautions ■ BJ® Cartridges and Ink Tanks For safety reasons store BJ cartridges and ink tanks out of the reach of small children. If a child inadvertently licks a BJ cartridge or ink tank or ingests any ink, consult a physician immediately. Do not subject BJ cartridges or ink tanks to shocks or excessive vibration. This could cause the ink to leak out and stain your clothing or the surroundings. Do not touch the metal contacts on a BJ cartridge after printing.
Basic Printing Procedures Examining the Printer Printing Your Document Loading Plain Paper Basic Printing Procedures 22
Examining the Printer This section describes the parts of the printer and how they function. ■ Front View RESUME Button After you have resolved a sheet feeding problem, press this button to resume printing. You can also double-click this button to start a Nozzle Check Pattern. You can start print head cleaning or reset the printer by pressing and holding down the RESUME button for more than two seconds.
Examining the Printer Note To ensure optimum performance of the print head, the printer automatically cleans the print head every time it is plugged in or the front cover is closed after being open for more than a few seconds. Avoid unplugging the printer and opening the front cover unnecessarily as print head cleaning consumes ink. ■ Back View Power Cord Connect the power cord to the back of the printer then connect the other end to a power outlet.
Examining the Printer ■ Inside the Printer Paper Thickness Lever Adjust the gap between the print head and the paper. Set this lever for the type of media that you are using. Cartridge Holder Holds the BJ cartridge or the optional IS-22 Color Image Scanner Cartridge. Cartridge Lock Lever Unlocks the cartridge holder so you can remove and replace the BJ cartridge. Raise the cartridge lock lever to release the BJ cartridge and lower it to lock the BJ cartridge.
Printing Your Document After you set up the printer, you can start printing. This section describes how to print a document on plain paper. 1 Create a document using an application program. (Or, open the file you wish to print.) Specify the paper size in the application program you are using. 2 Make sure that the printer is set up properly. • Make sure that the printer is plugged in. • Load a stack of plain paper into the auto sheet feeder. Now you define settings in the printer driver dialog box.
Printing Your Document Windows 1 For Windows users Open the Printer Properties dialog box. Select the command used for printing, make sure the Canon BJC-2100 is selected as the default printer, and then click the Properties button. (Depending on the application program you use, the print operation procedure may be different. Refer to the documentation for your application program.
Printing Your Document Windows 2 Specify the necessary print settings in the printer driver. Using the Windows Printer Driver 3 Click the OK button to close the Printer Properties dialog box.
Printing Your Document Windows 4 Start printing from the application program. Click the OK button. Printing begins.
Printing Your Document Windows The following screen appears during printing. BJ Backgrounder BJ Background Monitor BJ Printer Status Monitor BJ Backgrounder The BJ Backgrounder is displayed in the lower right corner of the screen. You can cancel or pause the print job. BJ Background Monitor The BJ Background Monitor is launched automatically and is minimized on the Windows Taskbar.
Printing Your Document Macintosh 1 For Macintosh users Select the command used for printing to open the dialog box. Normally select Print or Page Setup from the File menu. 2 Specify the necessary print settings in the printer driver.
Printing Your Document Macintosh 3 Start printing from the application program. Click the Print button. Printing begins. The following screen appears during printing. When a single Macintosh computer is connected to the printer, and while printing from the print server in a network environment, the print progress is displayed. While printing from a client unit in a network environment, the data transmission progress to the print server is displayed.
Loading Plain Paper This section describes how you load plain paper. 1 Lower the paper output tray. Paper Output Tray Note The paper output tray can be raised while you are not printing.
Loading Plain Paper 2 To avoid paper jams, fan the stack to remove static cling, then align the edges of the stack by tapping it on a flat surface. 3 Load the stack of paper. • Align the stack with the right side of the auto sheet feeder and insert it into the auto sheet feeder. (You can print on either side of plain paper.) • Slide the paper guide to the left side of the stack until it is snug.
Paper Handling Paper and Other Print Media Notes on Handling Print Media Setting the Paper Thickness Lever High Resolution Paper Transparencies Back Print Film Glossy Photo Paper High Gloss Film Glossy Photo Cards Banner Paper T-Shirt Transfer Envelopes Printing Photographs Paper Handling 35
Paper and Other Print Media This section describes the types of print media you can use with the printer. ■ Ordinary Paper • Plain Paper You can use standard photocopier paper. The paper weight must be from 17 to 28 lb (64 to 105 g/m2). You can also use Canon Bubble Jet Paper. Note To prevent paper jams and other problems, never use media heavier than 28 lb (105 g/m2). Specifications • Envelopes You can use the standard US Commercial #10 and European DL sizes.
Paper and Other Print Media • High Gloss Film A film sheet with a higher gloss than Glossy Photo Paper. To obtain the highest quality reproduction of photographs, use this media with the BC-21e Color BJ Cartridge. You cannot print on this media using the BC-22e Photo BJ Cartridge. • Back Print Film This white translucent film is ideal for displays that use backlighting to show a printed image in the same way as slides and stained glass. The original image is reversed (mirrored) when printed.
Paper and Other Print Media • Banner Paper This banner paper allows you to print on up to six connected sheets of Letter or A4 size paper to create party or advertising banners. • T-Shirt Transfer This is a media for creating iron-on prints for T-shirts. You can make an original T-shirt simply by printing your favorite photograph or illustration onto this media. The original image is reversed (mirrored) when printed. You cannot print on this media using the BC-22e Photo BJ Cartridge.
Notes on Handling Print Media ■ Media You Can Use With This Printer Before you execute a print job, open the printer driver and select the settings that match the media loaded in the printer.
Notes on Handling Print Media ■ Paper Handling Guidelines To avoid poor print quality and possible damage to the printer, do not use the types of media listed below.
Notes on Handling Print Media • When storing the print media, put the print media back in its original packaging and avoid locations that are exposed to direct sunlight or that are subject to high temperatures or humidity. To avoid curling or wrinkling the paper, store it in a level place. • With the following media, remove each printed sheet from the paper output tray as it is ejected, and do not touch the print side until the ink is dry.
Notes on Handling Print Media ■ Media Sizes Paper Width × Length (mm) Letter 8.5 × 11.0 in. Legal 8.5 × 14.0 in. A4 210.0 × 297.0 mm A5 148.0 × 210.0 mm B5 182.0 × 257.0 mm Glossy Photo Card 4.65 × 8.43 in. (118.0 × 214.0 mm) Perforation size 4.02 × 5.98 in. (102.0 × 152.0 mm) Finished size US Commercial #10 envelope 9.5 × 4.1 in. European DL envelope 220 × 110 mm Canon Greeting Card envelope 4 × 6 in. Non-standard sizes must be within the following limits: Minimum: 3.94 × 3.94 in.
Setting the Paper Thickness Lever Set the paper thickness lever to match the media type.
Setting the Paper Thickness Lever Media Paper thickness lever Plain paper Left Artist Canvas Right Back Print Film Left Banner Paper Left Brilliant White Paper Left Bubble Jet Paper Left High Resolution Paper Left Glossy Photo Cards Left Glossy Photo Paper Left Greeting Cards Right High Gloss Film Left Magnet Sheets Right Transparencies Left T-Shirt Transfer Right Envelopes Right Paper Handling 44
High Resolution Paper • This paper provides superior color development. It is highly suitable for printing business documents that contain color graphs, charts, and photographs. • Load paper with the printing side (the whiter side) facing up. • Load up to 40 sheets of paper at a time in the sheet feeder. • Set the Media Type setting to High Resolution Paper in the printer driver. • You can allow up to 20 sheets to stack in the output tray.
Transparencies This is special film for use in overhead projectors. Do not use transparencies for other types of printers or for photocopiers because they will cause paper jams. Also, do not use the BC-22e Photo BJ Cartridge when printing transparencies. • Do not leave transparencies exposed to high humidity. Use them as soon as possible after removing them from the package. • Hold the film by its edge; the film will curl slightly to one side. This side is the printing surface.
Transparencies Plain Paper Print Side • You can load up to 20 sheets at one time in the sheet feeder. • Be sure set the Media Type to Transparency in the printer driver. • After printing, remove each printed sheet from the output tray as it is ejected. • Transparencies require about 15 minutes for the ink to dry. Note Store printed transparencies with a sheet of uncoated plain paper sandwiched between each sheet to prevent the film from sticking to each other and to keep the print from smudging.
Back Print Film This is semi-transparent film used for backlit display. Printed images are reversed (mirrored). • Do not use the BC-22e Photo BJ Cartridge when printing back print films. • Load back print film with the printing side (the rougher side) facing up. • Place a piece of plain paper in the sheet feeder behind the back print film. Plain Paper Print Side (Rough Side) • You can load up to 10 sheets at one time in the sheet feeder.
Glossy Photo Paper Glossy Photo Paper is thicker than High Resolution Paper and has a glossy surface that provides print quality close to that of actual photographs. • Load one sheet of Glossy Photo Paper at a time. • Load with the printing side (the glossy side) facing up. • Load the Loading Support Sheet (B) provided with the paper behind the Glossy Photo Paper. See the instructions on the Loading Support Sheet for details.
Glossy Photo Paper • Set the Media Type setting in the printer driver to Glossy Photo Paper. Windows Macintosh Selecting the BJ Cartridge and Media Type Changing the Print Dialog Box Settings • After printing, remove each sheet from the output tray as it is ejected. • Allow about 2 minutes for the ink to dry on the Glossy Photo Paper.
High Gloss Film You can print high quality photographs using this media type with a BC-21e Color BJ Cartridge. Do not use the BC-22e Photo BJ Cartridge with High Gloss Film. • Load this film with the printing side (the glossy side) facing up. • Load one sheet at a time. • Set the Media Type setting in the printer driver to High Gloss Film.
Glossy Photo Cards This specialized paper has the same qualities as Glossy Photo Paper. By setting the print area to extend beyond the perforations, you can use this media type to print cards without white margins. This is useful when you want to print a color photo card that covers the entire print area. • Before creating data to be printed, set the size in the application program to Photo card. • Do not tear away the perforations before printing.
Banner Paper Banner Paper consists of letter-size sheets that are joined together to make one long strip. These are used for printing long posters or banners (up to 6 sheets in length). • Printing on banner paper consumes a great deal of ink. If the BJ cartridge is low on ink, replace it. • Position the printer so that the banner paper can hang straight down as it emerges. • Do not allow the banner to touch your desk or floor until the ink is dry.
Banner Paper • Tear off the number of sheets you want to print, plus one extra. A maximum of 6 sheets can be printed at one time. In this case, tear off 7 sheets. • When setting the paper guide, leave a small space along the edge of the paper.
Banner Paper Note Load the banner paper so that the trailing edge is folded up and not hanging down. • Fold the joint between sheet 1 and sheet 2 upward. • Set the Media Type setting in the printer driver to Plain Paper. Windows Selecting the BJ Cartridge and Media Type Macintosh Changing the Print Dialog Box Settings • Select the Banner Printing option in the printer driver. For Windows, the Banner Printing option is on the Page Layout tab.
T-Shirt Transfer You use T-Shirt Transfers for making iron-on appliques for T-shirts. Original T-shirts can be created simply by printing your favorite pictures, then ironing them onto a T-shirt. Printed images are reversed (mirrored). Do not use the BC-22e Photo BJ Cartridge when printing T-Shirt Transfers. • Load T-Shirt Transfers with the printing side (the side without the green line) facing up. • Load one sheet at a time. • Set the Media Type setting in the printer driver to T-Shirt Transfer.
Envelopes • To assure crisp, clear printing, do not use envelopes with textured or coated surfaces. To avoid paper feed problems, do not use double-flap envelopes or envelopes with exposed adhesive seals. • Prepare the envelopes. 1 Press down on the corners and the middle of the envelopes to expel air and eliminate warp and curl. 2 If the envelopes are still warped, hold the envelopes at diagonally opposed corners and bend lightly. Confirm that the flaps are straight.
Envelopes 3 For more reliable feed, make sure the flaps lie flat by rubbing with the tip of a pen. ■ Loading Envelopes • Load envelopes with the address side facing up (with the flap side facing down). Print Side • You can load up to five envelopes in the sheet feeder. • Be sure to set the paper thickness lever to the right. • Set the Media Type to Envelope in the printer driver. • Do not allow more than five envelopes to stack up in the output tray.
Printing Photographs ■ Tips for Printing Photographic Images To produce the best possible print quality for printing photographic images from a digital camera or scanner, or photographic images downloaded from a home page on the Internet, follow these guidelines. • Use the BC-22e Photo BJ Cartridge. • Use special media designed for reproducing photographs. • Use the correct print settings in the printer driver. 1 Make sure that the printer is plugged in.
Printing Photographs 3 Adjust the printer driver settings. For Windows users For Macintosh users Note Windows For optimum reproduction of all the color tones, make sure that the Media Type setting is correct for the media you have loaded in the printer. For Windows users 1 Open the Printer Properties dialog box and click on the Main tab. 2 Select SuperPhoto in the Choose Print Mode box.
Printing Photographs Macintosh For Macintosh users 1 Select the command used for printing (for example, Print from the File menu) to open the Print dialog box. 2 Select the Photo icon in the Print dialog box. 3 Select Photo in the BJ Cartridge setting, and click the Print button. ■ About Photo Optimizer The Photo Optimizer adjusts a photographic image created with a digital camera when it is printed out.
Printing Photographs 4 Check the Whole Page checkbox, if necessary. Enabled: When the Whole Page setting is enabled, the Photo Optimizer adjusts multiple photographic images appearing on the same page separately. Use this setting when any trimmed or rotated images are contained in the page. Disabled: When the Whole Page setting is disabled, the Photo Optimizer adjusts multiple graphic images appearing on the same page as a whole. Macintosh 1 Select Photo Optimizer in the Quality panel.
Using BJ Cartridges Types of BJ Cartridges BJ Cartridge Guidelines Replacing Ink Tanks Replacing the BJ Cartridge Using BJ Cartridges 63
Types of BJ Cartridges This section describes the BJ cartridges that you can use with the printer. Select the BJ cartridge that best meets your particular print job. ■ BC-21e Color BJ Cartridge (included with printer) Use this BJ cartridge for standard high-quality color printing.
Types of BJ Cartridges The BC-21e Color BJ Cartridge contains two replaceable ink tanks: • BCI-21 Color Ink Tank Contains Cyan, Magenta, and Yellow (CMY) inks. • BCI-21 Black Ink Tank Contains only black ink. The following BJ cartridges consist of a print head and ink tank sealed in one unit. When this BJ cartridge runs out of ink, discard the entire print head unit. ■ BC-20 Black BJ Cartridge (optional) Use this BJ cartridge for black and white text that does not require color printing.
BJ Cartridge Guidelines • Always store BJ Cartridges and ink tanks safely out of the reach of small children. If a child inadvertently licks a BJ cartridge or ink tank or ingests any ink, consult a physician immediately. • Do not leave an empty ink tank in a BJ cartridge. Remove it immediately after ink runs out. • To maintain optimum print quality, use up a BJ cartridge within one year after installation and ink tanks within six months of installation.
BJ Cartridge Guidelines ■ When to Replace the BJ Cartridge When your printed text is faint or the printed colors are wrong, print a Nozzle Check Pattern and check the status of the print head. Based on the results of the Nozzle Check Pattern, clean the print head and replace the ink tank or BJ cartridge if required.
Replacing Ink Tanks When using the BC-21e Color BJ Cartridge, you can replace the ink tanks when they run out of ink. When you purchase extra ink tanks, specify the BCI-21 Color Ink Tank or BCI-21 Black Ink Tank. Make sure the printer is connected to the power outlet. 1 Open the front cover. The cartridge holder moves to the center.
Replacing Ink Tanks 2 Note Pull the tab on the ink tank toward you to release it. Then pull it out of the slot. • To avoid staining your hands, clothing, or areas of the work site, do not shake or drop the ink tank when you are handling it. Also, do not press in on the sides of the ink tank. • Dispose of the ink tank immediately to prevent spilling and staining. • Be sure to leave the BJ cartridge in the printer.
Replacing Ink Tanks 3 Remove a new ink tank from its package and remove the protective orange cap. Protective Cap Note • To avoid staining your hands, clothing, or areas of the work site, do not shake or drop the ink tank when you are handling it. Also, do not press in on the sides of the ink tank. • Discard the protective cap immediately. Do not attempt to reattach the cap once removed. • To avoid interfering with the ink supply from a tank, do not touch an open ink port on the ink tank.
Replacing Ink Tanks 4 Slide the new ink tank into the slot. 5 Firmly push the ink tank tab down and back into an upright position until the tank locks into place.
Replacing Ink Tanks 6 Note Close the front cover. • The cartridge holder moves to the home position on the right side of the printer. • The printer automatically cleans the print head unit.
Replacing the BJ Cartridge When a BC-20 Black BJ Cartridge or BC-22e Photo BJ Cartridge runs out of ink, or when you want to switch a BJ cartridge with another one, follow the procedure below to change the BJ cartridges. Make sure the printer is connected to the power outlet. 1 Open the front cover. The cartridge holder moves to the center of the printer.
Replacing the BJ Cartridge 2 Raise the blue cartridge lock lever on the right side of the cartridge holder to unlock the cartridge holder. 3 Lift the BJ cartridge out of the cartridge holder.
Replacing the BJ Cartridge If you are replacing a depleted BJ cartridge, dispose of it immediately. If you are exchanging BJ cartridges for a special print job, hold the BJ cartridge with the label facing you and the print head down and store it in the SB-21 Ink Cartridge Storage Box. Note Always hold the BJ cartridge by its sides. Never touch the silver plate, print head, or the sharp edges around the print head.
Replacing the BJ Cartridge 4 Take the new BJ cartridge out of its package. Remove the orange protective cap and tape. Protective Cap 5 Protective Tape Set the BJ cartridge into the cartridge holder. Then lower the cartridge lock lever until it locks into place.
Replacing the BJ Cartridge Note 6 Set the paper thickness lever for the type of media that you are going to load. Setting the Paper Thickness Lever 7 Close the front cover. • The cartridge holder moves to the home position on the right side of the printer. • The printer automatically cleans the print head unit.
Using the Windows Printer Driver Printer Driver Basics Opening the Printer Properties Dialog Box Selecting the Print Mode Setting the Page Size Confirming the Paper Feed Using Online Help Closing the Printer Properties Dialog Box Using the Windows Printer Driver 78
Printer Driver Basics The printer driver controls communication between the printer and your computer. To use the printer with your computer, you must install the printer driver. For instructions on installing the printer driver, refer to the Quick Start Guide. Note You’ll also want to use the online Help to learn more about the functions of the printer driver.
Opening the Printer Properties Dialog Box When you specify the print settings or use maintenance functions such as print head cleaning, open the Printer Properties dialog box. There are two different ways to open the Printer Properties dialog box: from your application program or from the Start menu. This section describes the general procedures for opening the Printer Properties dialog box. Depending on the application program you use, different menu items may be used for printing.
Opening the Printer Properties Dialog Box 2 Make sure that Canon BJC-2100 is selected in the Printer box. If another printer name is displayed, click the down-arrow and then select Canon BJC-2100 from the pull-down list.
Opening the Printer Properties Dialog Box 3 Click the Properties button. The Printer Properties dialog box opens. Make sure that the Main, Page Layout, Stamp/Background, and Maintenance tabs are displayed in the Printer Properties dialog box.
Opening the Printer Properties Dialog Box ■ Directly From the Start Menu When you wish to specify print settings that are common to all application programs, open the Printer Properties dialog box directly from the Start menu. This method is also helpful when you wish to use maintenance functions such as print head cleaning without starting up an application program. 1 2 Click the Start button. Point to Settings, then click Printers. When the Printers window is displayed, click the Canon BJC-2100 icon.
Opening the Printer Properties Dialog Box 3 Note Select Properties from the File menu. The Printer Properties dialog box opens. Make sure that the Main, Page Layout, Stamp/Background, and Maintenance tabs are contained in the Printer Properties dialog box. When you open the Printer Properties dialog box directly from the Start menu, some other tabs (such as General and Details) are added by the Windows operating system. For more details on these additional tabs, refer to your Windows documentation.
Selecting the Print Mode Before you start a print job, open the Printer Properties dialog box and specify the print mode. The print settings in the Printer Properties dialog box allow fine control over the print quality and color adjustment, but you can simplify the setup procedure by selecting the icon in which the most appropriate print settings are pre-assigned. ■ Selecting a Default Print Mode The following print modes are set up as defaults in the printer driver.
Selecting the Print Mode Print Mode Icon Note Purpose BJ Cartridge Media Type Automatically recognizes photographs and graphics and prints using the optimum print settings. This print mode is the best choice when you print data that contains different elements such as text, tables, graphs, and photographs in the same document. Color Plain Paper Produces high print quality for printing photographs and other graphics with fine gradations of tone.
Selecting the Print Mode ■ Selecting the BJ Cartridge and Media Type After you select the icon, match the BJ Cartridge and Media Type settings with the BJ cartridge and print media installed in the printer. 1 2 Open the Printer Properties dialog box, then click the Main tab. 3 Make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and print media installed in the printer. Select the desired icon according to your print purpose in the Choose Print Mode box.
Selecting the Print Mode Note When you change a default setting in the BJ Cartridge or Media Type box, the icon that indicates the current settings changes to User-modified. Current Setting You can start a print job with the User-modified icon, or you can save the settings in the Choose Print Mode box under a new icon. Use the online help feature to learn how to save the modified settings.
Setting the Page Size Set the page size you use from within the application program before printing. Also make sure that the Page Size setting in the Printer Properties dialog box is identical to the paper size setting in the application program. ■ Confirming the Page Size You can view the size of paper you use in the print settings information box of the Main tab. Make sure that Page Size is identical to the setting in the application program before printing.
Setting the Page Size ■ Changing the Page Size (for standard paper sizes) 1 2 Click the Page Layout tab. Click the down-arrow in the Page Size box, then select the appropriate page size from the pull-down list.
Setting the Page Size ■ Changing the Paper Size (for custom paper sizes) 1 2 Click the Page Layout tab. Click the down-arrow in the Page Size box, then select Custom Size from the pull-down list. The Custom Page Size dialog box is displayed.
Setting the Page Size 3 Select inches or millimeters for the unit of measurement in the Unit box, and enter the desired width and height within the following ranges: width: height: 4 3.94" to 9.50" (100.0 mm to 241.3 mm) 3.94" to 23.0" (100.0 mm to 584.2 mm) Click the OK button.
Confirming the Paper Feed You can view the paper feed method in the illustrated guideline in the Main tab. Illustrated Guideline If this information is not correct, click on the Page Layout tab and make the correct selections. Use the online help feature to find out about the Settings on the Page layout tab. Using Online Help Note Manual Feed is not available for the BJC-2100. Only Auto Feeder is provided.
Using Online Help When you want to learn about a particular topic, the online help function provides the necessary information on the screen of your computer. Use the online help to learn about all the features of your printer driver. ■ Finding Information on a Particular Topic 1 2 When you click the ? button on the upper right corner of the Printer Properties dialog box, the shape of the mouse pointer changes to . Click the desired item to learn more about the item. A detailed explanation appears.
Using Online Help ■ Finding Information on an Operation Procedure 1 Click the Help button on the lower right corner of the Printer Properties dialog box. 2 When the contents of the BJ Raster Printer Driver Help are displayed, select the desired item to learn more about the item. To find an item you want information about, click the Index or Find tab and enter a keyword.
Closing the Printer Properties Dialog Box After specifying the necessary print settings, close the Printer Properties dialog box and start your print job. 1 2 Make sure the information on the tabs is correct. Click the OK button. The print settings become enabled and the Printer Properties dialog box closes.
Closing the Printer Properties Dialog Box Note • To set the print settings without closing the Printer Properties dialog box, click the Apply button. • To ignore any changes you have made, click the Cancel button. • To change the print settings back to the factory settings, click the Defaults button.
Using the Macintosh Printer Driver Printer Driver Basics Selecting a Printer Driver Changing the Page Setup Dialog Box Settings Changing the Print Dialog Box Settings Using Balloon Help Using Background Printing Using the Macintosh Printer Driver 98
Printer Driver Basics The printer driver controls communication between the printer and your computer. To use the printer with your computer, you must install the printer driver. For instructions on installing the printer driver, refer to the Quick Start Guide. Note You’ll also want to use the online Help to learn more about the functions of the printer driver.
Selecting a Printer Driver Before using the Page Setup dialog box and the Print dialog box, you must first go into Chooser in the Apple Menu and choose the correct printer driver. ■ Selecting the Printer Driver Using Chooser • Make sure the printer is connected to your Macintosh. 1 Select Chooser from the Apple Menu. The Chooser is displayed. 2 Click the BJC-2100 icon.
Selecting a Printer Driver 3 To perform background printing, set Backgrounding to On. Close Box Click On 4 Click in the close box to close the Chooser. You can now use the BJC-2100 for printing.
Changing the Page Setup Dialog Box Settings The size of the paper used for printing is usually set when a document is created with an application. In your application, open the Page Setup dialog box and select the paper size you are using with your printer. ■ Selecting the Paper Size and the Orientation You can open the Page Setup dialog box from your application program. 1 Select the command used for Page Setup in your application program.
Changing the Page Setup Dialog Box Settings 3 Select Orientation. 4 Click the OK button. The Page Setup dialog box closes. ■ Selecting the Paper Size (for custom paper sizes) When you use custom paper sizes, select any one of Custom1 to Custom3. 1 Select the command used for Page Setup in your application program. Normally, click Page Setup from the File menu, and the Page Setup dialog box is displayed. 2 In Paper Size, select any one of Custom1 to Custom3 and then click the Custom button.
Changing the Page Setup Dialog Box Settings 3 Select inches or millimeters for the unit of measurement in Unit and enter the desired width and height. 4 Click the Apply button. The Custom dialog box closes and the specified paper size is set. Note • Any of Custom1 to Custom3 can be specified as the user-defined paper size.
Changing the Print Dialog Box Settings Before you can start printing, you’ll want to make a few basic settings. Set the BJ Cartridge and Media Type settings to match your printer setup, then select the icon that corresponds to the print mode you want to use to print your document. ■ Setting the Print Mode and Starting to Print This section explains how to make the required settings before you start printing. You must enter values for Copies, Pages, BJ Cartridge, Media Type, and Print Mode.
Changing the Print Dialog Box Settings 2 Note Enter the number of copies to be printed, and then set which pages are to be printed. When only certain pages of a document are to be printed, click the From button and enter the first and last print pages.
Changing the Print Dialog Box Settings 3 Select BJ Cartridge and Media Type. Click the up- or down-arrow to display a pop-up menu. Note • When a document created in color is to be printed out in monochrome, place a check mark in the Print Grayscale checkbox. • Paper Feed includes only Auto Feeder as a selection item.
Changing the Print Dialog Box Settings 4 Select the Print Mode icon. Select the icon that is closest to your document type and intended results. The Current Settings shows the name of the selected icon, along with information on the Halftoning and Color Correction for the selected Print Mode. Print Mode Icons 5 Text Prints documents made up primarily of text at normal quality. Graphics Intended for printing graphs and other computer graphics with clear color boundaries.
Changing the Print Dialog Box Settings ■ Displaying a Print Preview of the Document To view a preview of the document as it will appear when printed, click the Options... button and change the output destination. 1 Open the Print dialog box, and click the Options... button. The Options dialog box is displayed. 2 Select Preview as the output destination, and click the OK button.
Changing the Print Dialog Box Settings 3 Click the Preview button in the Print dialog box. The Preview dialog box is displayed.
Changing the Print Dialog Box Settings Note When the preview screen is displayed as a result of selecting manual for Print Mode, you can adjust the Color Balance and Density Settings. 4 When you are satisfied with the document and want to print it, click the Print button. To close the preview screen without printing, click the Cancel button. ■ Saving a Document as a PICT File To save your document as a PICT file, click the Options... button and change the output destination.
Changing the Print Dialog Box Settings 3 Click the File button in the Print dialog box. 4 Type in the name under which you want to save and click the Save button. The document data is saved in PICT file format.
Using Balloon Help Turn on balloon help to display an explanation of each function on the screen. When you position the cursor over a given item, a brief explanation of that item appears in a balloon. Use the balloon help to learn about all the features of your printer driver. ■ Displaying Balloon Help To display the balloon help, select Show Balloons from the Help menu. Position the pointer over the desired item to display a balloon help explanation. Note 1 2 Select Show Balloons from the Help menu.
Using Background Printing If background printing is selected with Chooser, you can open the BJ PrintMonitor to confirm the progress of printing or to stop printing. Also, you can change the order in which suspended documents are printed. ■ About Background Printing The print processing method that enables you to do other tasks simultaneously while printing documents is called “Background Printing.
Using Background Printing ■ Closing the BJ PrintMonitor Window When you select Close Status Window from the File menu, the BJ PrintMonitor window closes.
Using Background Printing ■ BJ PrintMonitor Function The BJ PrintMonitor shows the document currently being printed and a list of the documents queued for printing. Print queue document information includes the document name, number of pages, number of copies, and the time when the print job was accepted. The total number of print queue documents is displayed in the bottom row. Control Buttons Suspends printing of the document. Restarts the printing of the document.
Using Background Printing The BJ PrintMonitor makes it possible to perform the following tasks. • You can change the order of the documents in the print queue. Position the cursor over the name of the document whose position you want to change and drag it to the desired position in the queue while holding down the mouse button. When you release the button, the document moves to the selected position.
Using the Printer With a Network The BJC-2100 Series printer can be connected to a network. To enable use of the printer from any computer connected to the network, the BJC-2100 printer driver must be installed on each computer. ■ Connection Environment and Installation • The BJC-2100 can be connected to an Ethernet environment. • Install the printer driver on all the computers with USB that will use this printer.
Using the Printer With a Network Print server Refers to the computer to which the printer is directly connected via a USB interface cable. On the print server, select the printer driver called BJC-2100. From the print server, the progress of printing can be confirmed using the BJ PrintMonitor. Client machine Refers to a computer that is connected to the print server via an Ethernet network. From a client machine, select the printer driver called BJC-2100 (Server).
Using the Printer With a Network 2 Select the BJC-2100 icon and select the printer name from Connected to:. 3 Click the Share button.
Using the Printer With a Network Note 4 Confirm that BJC-2100 server is selected for Enter New Print Server Name:, and then click the Send button. 5 Confirm that a new print server name has been added to Current Print Servers, and then click the Close button. 6 Click the closebox to close the Chooser. You can enter any desired name in the Enter New Print Server Name box.
Using the Printer With a Network Setting up client machines 1 Select Chooser from the Apple Menu and make AppleTalk active. 2 Select the BJC-2100 (Server) icon and select the print server in Connected to:. 3 Click the closebox to close the Chooser.
Using the Printer With a Network ■ Confirming the Status of the Print Server from a Client Machine When the progress of printing with the print server is to be confirmed in the BJ PrintMonitor, start the BJ StatusMonitor. Starting the BJ StatusMonitor Double-click the BJ StatusMonitor icon in the BJ Extra folder.
Using the Printer With a Network Select a print server on which you can check printing progress. Note 1 Select Print Server Selection from the File menu. 2 Select a printer and a printer server on which you can check printing progress. If AppleTalk Zone is set, select a zone that includes a print server on which you can check printing progress. Closing the BJ StatusMonitor window Select Quit from the File menu to close the BJ StatusMonitor.
Using the Printer With a Network Functions of the BJ StatusMonitor The progress of print jobs being performed by the print server can be confirmed using the BJ StatusMonitor. A list of documents that are currently being printed as well as those in the print queue is displayed. The information related to the jobs in the print queue includes the document name, number of pages, number of copies, and the time at which the print job was accepted.
Using the Printer With a Network The following operations can be performed with the BJ StatusMonitor. Note, however, that the owner of the client machine and the owner of the document must be the same. If you double-click a document name, you can determine the owner of the print job. • Stop printing Click the name of the document for which you want to stop printing and then click the icon. The selected document is deleted from the list.
Maintaining the Printer Cleaning the Printer Printing a Nozzle Check Pattern Cleaning the Print Head Cleaning the Paper Feed Rollers Transporting the Printer Maintaining the Printer 127
Cleaning the Printer The inside of the printer may become soiled with ink and paper dust as the printer is used. 1 Unplug the printer from the power outlet. If you have been using the printer, wait at least one minute before proceeding.
Cleaning the Printer 2 Open the front cover and wipe inside the printer with a clean dry cloth. Look for sprayed ink, paper dust, or scraps of paper especially around the platen. Avoid touching parts inside the printer such as the cartridge holder. Platen Caution • To avoid serious personal injury, never use flammable solvents such as thinners, benzene or alcohol to clean the printer.
Printing a Nozzle Check Pattern The Nozzle Check Pattern confirms whether the inks are being correctly ejected from the print head nozzles. Print the Nozzle Check Pattern when your printouts are streaked or the color tones are not correct, or after print head cleaning. Make sure that the printer is plugged in and more than one sheet of plain paper is loaded in the printer. For Windows users For Macintosh users The following sections describe how to print the Nozzle Check Pattern using your printer driver.
Printing a Nozzle Check Pattern Windows For Windows users 1 Open the Printer Properties dialog box, then click the Maintenance tab. 2 Click the Nozzle Check Pattern icon in the Test Prints box. 3 When a confirmation message appears, click the OK button.
Printing a Nozzle Check Pattern Macintosh For Macintosh users 1 Select Page Setup from the File menu, then click the Utilities button. 2 Select Test Print.
Printing a Nozzle Check Pattern 3 Select Nozzle Check Pattern. 4 When a confirmation message appears, click the OK button.
Printing a Nozzle Check Pattern ■ Examining a Nozzle Check Pattern The patterns show the status of the BJ cartridge. BC-21e Color BJ Cartridge or BC-22e Photo BJ Cartridge 24 24 24 64 24 24 24 24 Black BJ Cartridge 128 If the pattern is broken or missing, or a specific color is not printed, clean the print head.
Cleaning the Print Head Cleaning the print head clears the nozzles. Note Cleaning the print head consumes ink so clean the print head only when necessary. Make sure that the printer is plugged in. The following sections describe how to start print head cleaning from the printer driver.
Cleaning the Print Head Windows For Windows users 1 Open the Printer Properties dialog box, then click the Maintenance tab. 2 Select the print head cleaning icon in the Print Head Cleaning box. 3 When a confirmation message appears, click the OK button. Cleaning begins; this takes approximately 30 seconds.
Cleaning the Print Head Macintosh Macintosh users 1 Select Page Setup from the File menu, then click the Utilities button. 2 Select Print Head Cleaning.
Cleaning the Print Head 3 Click the OK button. The Cleaning begins. Completion takes approximately 30 seconds.
Cleaning the Paper Feed Rollers If you frequently print on specially coated paper, like High Resolution Paper, paper dust will accumulate inside the printer and may adversely affect paper feed. To prevent this, clean the feed rollers using the cleaning sheet provided in the packet of coated paper.
Cleaning the Paper Feed Rollers 1 Peel the two pieces of tape off the cleaning sheet. 2 Load the cleaning sheet • Load the sheet with the taped side facing up and the sticky pads down. • Slide the paper guide snug against the left side of the cleaning sheet.
Cleaning the Paper Feed Rollers 3 Start cleaning. Windows Open the Printer Properties dialog box, click the Maintenance tab and then click the clean paper feed rollers icon. Macintosh Select Page Setup from the File menu, then click Utilities and click the Feed rollers cleaning icon. 4 Important When you are prompted to confirm the cleaning, click the OK button. Do not reuse a cleaning sheet.
Transporting the Printer Use the original box and packing material to repack the printer for shipping or moving to another location. (When you do not use the original box, make sure that the printer is packaged properly so that it does not get damaged during the transportation.) 1 Open the front cover and remove the BJ cartridge from the cartridge holder. Store the removed BJ cartridge in the SB-21 Ink Cartridge Storage Box. 2 Remove the paper rest and the paper output tray from the printer.
Transporting the Printer 4 Disconnect the printer cable from the computer and printer. Also, disconnect the power cord from the printer. 5 Reattach the tape to the printer and insert the printer into its plastic bag.
Transporting the Printer 6 Note Fit the packing material on either end of the printer and pack the printer into the original box. If you are shipping the printer through a shipping agent, mark the box with “FRAGILE” or “HANDLE WITH CARE”.
Troubleshooting Printout Is Unsatisfactory Printer Does Not Start or Stops Mid-job Paper Jams or Does Not Feed An Error Message Appears Other Problems Before You Call for Help Getting Help From Canon Troubleshooting 145
Printout Is Unsatisfactory Color Document Printed in Monochrome Colors Not Clear Printed and On-Screen Colors Do Not Match Printout Does Not Match the Document Displayed on the Screen Printed Text Rotated 90 Degrees Printing in Top Left Corner Text Cut Off at Bottom Right Corner, Right Edge, or Bottom Edge Text or Image Reversed (Mirrored) Enlarged/Reduced Printing Not Correct Single Page Prints Over Two or More Pages Colors Streaked or Incorrect Straight Lines are Broken Printed Pages Curled Backs of Pages
Printout Is Unsatisfactory ■ Color Document Printed in Monochrome A document created in color is printed in monochrome. CHECK 1 BC-20 BLACK BJ CARTRIDGE INSTALLED? Color printing is not possible using the BC-20 Black BJ Cartridge. Replace it with a suitable color cartridge, such as the BC-21e Color BJ Cartridge or BC-22e Photo BJ Cartridge depending on your application.
Printout Is Unsatisfactory CHECK 4 MONOCHROME PRINTING SELECTED IN APPLICATION PROGRAM? Some application programs have a setting in the print dialog box that allows you to enable or disable color printing. Check that the setting is enabled in the application program. For details, refer to the documentation of the application program.
Printout Is Unsatisfactory ■ Colors Not Clear The colors in printed photographs and illustrations are not as clear as you expected. CHECK 1 BJ CARTRIDGE AND MEDIA CORRECT FOR THE PRINT JOB? When printing photographs or illustrations, use High Resolution Paper, Glossy Photo Paper, or High Gloss Film. These media provide better color reproduction and brighter colors than plain paper. If you are printing graphs or charts, use the BC-21e Color BJ Cartridge.
Printout Is Unsatisfactory CHECK 2 PRINTER DRIVER SETTINGS CORRECT FOR MEDIA AND PRINT JOB? Open the printer driver dialog box and select the print mode best suited for the print job. Also make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and media currently set in the printer. Windows Selecting the BJ Cartridges and Media Type You may also want to click the Advanced button in the Main tab.
Printout Is Unsatisfactory CHECK 3 RE-FILLED INK TANK INSTALLED IN THE BJ CARTRIDGE? You may not be able to achieve satisfactory performance with an ink tank that has been re-filled or that uses third party ink. It is recommended that you use ink tanks specifically designed for use with the Canon BJ cartridge.
Printout Is Unsatisfactory ■ Printed and On-screen Colors Do Not Match The colors you see on the screen do not match the colors you see in the printed copy of the same image. For example, objects that appear blue on the screen are printed purple and objects that appear pale green on the screen are printed dark green. A color display and printer do not reproduce color in the same way.
Printout Is Unsatisfactory CHECK 2 ARE THE PRINTER DRIVER SETTINGS CORRECT? Open the printer driver dialog box and select the print mode best suited for the print job in the Choose Print Mode box under the Main tab. Also make sure that the BJ Cartridge and Media Type settings match the BJ cartridge and media currently set in the printer.
Printout Is Unsatisfactory ■ Printout Does Not Match the Document Displayed on the Screen The document is displayed correctly on the screen but the printout does not match the screen. CHECK 1 DID YOU CANCEL A PRINT JOB BEFORE IT WAS COMPLETED? There may be data remaining in the printer or the computer from the previous print job. Unplug the printer and power down the computer, then plug the printer back in, restart the computer, and try printing again.
Printout Is Unsatisfactory CHECK 2 ARE YOU USING THE CORRECT PRINTER DRIVER? Windows Meaningless characters and symbols may print if you have selected the wrong printer driver for the print job. Start the print procedure again and make sure that “Canon BJC-2100” is displayed in the Name entry box of the Print dialog box. If another driver is selected, click the down-arrow and select “Canon BJC-2100” from the pull-down list. Note To avoid this problem, set the BJC-2100 as the default printer.
Printout Is Unsatisfactory CHECK 4 IS THE PROBLEM IN THE ORIGINAL FILE? If the printout does not match the document displayed on the screen when you print a certain file, the cause of the problem may be in the file or the application program you are using. Rebuild the file and print it again. If the rebuilt file prints correctly, the original file was probably faulty. If the rebuilt file does not print correctly, contact the software application company.
Printout Is Unsatisfactory ■ Printed Text Rotated 90 Degrees The document text orientation is not correct and it is printed rotated 90 degrees. CHECK 1 IS THE ORIENTATION SETTING CORRECT? Select Portrait to print across the width of the page and select Landscape to print across the length of the page. Open the printer driver dialog box and set the correct printing direction. CHECK 2 Windows Check the button for Orientation in the Page Layout tab.
Printout Is Unsatisfactory ■ Printing in Top Left Corner CHECK 1 IS THE PAPER IN THE PRINTER LARGER THAN THE PAGE SIZE SPECIFIED IN THE PRINTER DRIVER? If you print on paper larger than the page size selected in the printer driver, the page is printed in the top left corner. Open the printer driver dialog box and check the page size setting. If the setting does not match, replace the paper in the printer or change the page size setting.
Printout Is Unsatisfactory If you want to use Scaled Printing with reduction, make sure that the correct percentage is set and confirm that the page size selection is correct. Refer to the printer driver online help for more details. ■ Text Cut Off at Bottom Right Corner, Right Edge, or Bottom Edge The text is printing in the bottom right corner of the page or printing beyond the right or bottom margins and cut off from view.
Printout Is Unsatisfactory CHECK 2 IS SCALED PRINTING DRIVER? SET FOR ENLARGEMENT IN THE PRINTER If Scaled Printing is set for enlargement in the printer driver, the document is enlarged and printed in the bottom right corner, or cut off at the bottom or right edge of the paper. To disable Scaled Printing, open the Printer Properties dialog box for Windows or the Page Setup dialog box for Macintosh and change the setting. Refer to the printer driver online help for more details.
Printout Is Unsatisfactory ■ Text or Image Reversed (Mirrored) The printed image is printed with left and right sides reversed or “mirrored”. CHECK IS BACK PRINT FILM TYPE? OR T-SHIRT TRANSFER SELECTED FOR MEDIA Open the printer driver dialog box and check the Media Type setting. If the setting is not correct, click the down-arrow and select the correct media from the pull-down list. The Media Type setting must match the media loaded in the printer for the print job.
Printout Is Unsatisfactory ■ Enlarged/Reduced Printing Not Correct A print job set up for Scaled Printing in the printer driver is not executing correctly. CHECK 1 DOES THE SIZE OF THE PAPER IN THE PRINTER MATCH THE PAGE SIZE SETTING IN THE PRINTER DRIVER? Windows If you are using Scaled Printing to enlarge or reduce the print job so it fits on the paper in the printer, first set the Page Size in the Page Layout tab to the size specified in the application program.
Printout Is Unsatisfactory ■ Single Page Prints Over Two or More Pages CHECK 1 DOES THE PAGE SIZE SETTING IN THE APPLICATION PROGRAM AND PRINTER DRIVER MATCH? Windows Set the same Page Size setting for the application program and the printer driver. Open the Printer Properties dialog box, click the Page Layout tab, and select the Page Size that matches the Page Size setting in the application program.
Printout Is Unsatisfactory ■ Colors Streaked or Incorrect The text appears scratched, streaked, or the wrong colors are printed. CHECK 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION? If text or images are streaked, scratched, faint, or if the wrong colors are printing, one of the ink tanks may have run out of ink, the print nozzles may be clogged, or the print head may be worn out. Print a Nozzle Check Pattern and check the printed patterns.
Printout Is Unsatisfactory CHECK 3 DID YOU PRINT ON THE CORRECT PRINT SIDE OF THE MEDIA? The correct print side is different for each type of media. Make sure that the correct print side is facing up when you load the media in the auto sheet feeder. Notes on Handling Print Media ■ Straight Lines Are Broken CHECK 1 IS THE BJ CARTRIDGE INSTALLED CORRECTLY? Remove the BJ cartridge and re-install it correctly.
Printout Is Unsatisfactory Macintosh 1 When using Manual for printing, click the Details button in the Print dialog box. 2 In the Quality panel, drag the slide bar to the right to select Fine. ■ Printed Pages Curled As printed pages are ejected from the printer, they are curled or wavy. CHECK 1 ARE YOU PRINTING ON THIN PAPER? The large amount of ink used to print color photographs and illustrations can cause printed pages to curl or warp.
Printout Is Unsatisfactory CHECK 2 IS THE PRINTER DRIVER SET FOR HIGH DENSITY PRINTING? Move the Intensity setting (print density) to a lower setting and execute the print job again. A lower intensity setting uses less ink thus preventing curling of the printed page. Windows 1 Open the Printer Properties dialog box and click the Advanced button in the Main tab. 2 3 Click the Color tab. Use the Intensity slide bar to change the Intensity setting.
Printout Is Unsatisfactory ■ Backs of Pages Stained With Ink The backs of pages are stained after they are printed and ejected from the printer. CHECK 1 IS THE INSIDE OF THE PRINTER DIRTY? Clean the printer periodically. Printouts may be stained by excess ink inside of the printer.
10-Trbleshooting.fm Page 169 Wednesday, February 16, 2000 7:37 AM Printout Is Unsatisfactory ■ Ink Blurred Images are not sharp or the ink has spread and run together. CHECK 1 ARE YOU PRINTING A PHOTOGRAPH OR ILLUSTRATION THAT REQUIRES A LARGE AMOUNT OF INK? In the printer driver, set Print Quality to Fine.
Printout Is Unsatisfactory CHECK 2 ARE YOU USING PLAIN PAPER? If you are using plain paper, use another type of print media. To minimize ink spread, use High Resolution Paper, Glossy Photo Paper, or High Gloss Film. CHECK 3 IS THE PRINT HEAD DIRTY? Clogged print head nozzles can cause ink spread and blurring, so clean the print head.
Printout Is Unsatisfactory Macintosh 1 When using Manual for printing, click the Details button in the Print dialog box. 2 In the Color panel, use the Intensity slide bar to change the print density setting. ■ Printed Surface Scratched The print side of the paper is scratched. CHECK 1 ARE YOU PRINTING ON THICK PAPER? If you print on paper thicker than the allowed maximum weight of 28 lb (105 g/m2), the print head may scratch the printed surface of the page.
Printout Is Unsatisfactory CHECK 3 ARE YOU PRINTING ON CURLED PLAIN PAPER? If curled plain paper is loaded with the curl bowing up, the print head may scratch the bottom edge of the paper. Remove the plain paper, turn it over, and load it in the auto sheet feeder again. CHECK 4 ARE YOU EXECUTING A HIGH DENSITY PRINT ON PLAIN PAPER? If you execute a high density print job on plain paper, the paper may absorb too much ink and curl, and the print head may scratch the surface of the curled page.
Printout Is Unsatisfactory CHECK 5 ARE YOU PRINTING OUTSIDE THE RECOMMENDED PRINTING AREA? If you print outside the recommended printing area, the print head may scratch the bottom edge of the page. To avoid problems, print only in the recommended printing area. Printing Area ■ White Streaks Visible CHECK PRINT A NOZZLE CHECK PATTERN. If colors are broken or missing, clean the print head.
Printout Is Unsatisfactory ■ Colors Streaked or Uneven Patterns of uneven or streaked coloring appear on the printout. CHECK 1 IS PRINT QUALITY ON THE QUALITY TAB IN THE PRINTER DRIVER SET TO FAST? Set Print Quality to Fine and print again. This reduces uneven coloration you may see in a document where a large amount of ink is used. Windows 1 2 3 Open the Printer Properties dialog box. Click the Advanced button in the Main tab.
Printout Is Unsatisfactory CHECK 2 IS HALFTONING SET FOR OPTIMUM PERFORMANCE? Check the Halftoning setting in the Quality tab of the printer driver. The Diffusion setting smoothes uneven or streaked colors. Windows 1 2 3 Open the Printer Properties dialog box. 4 Click Diffusion and click the OK button. Click the Advanced button in the Main tab. In the Halftoning box under the Quality tab, disable Auto if it is checked and enabled.
Printout Is Unsatisfactory ■ Last Part of Print Job Not Printing The last part of each page in the document is not printed. CHECK 1 ARE YOU USING THE PAPER SIZE SPECIFIED IN THE PAGE SIZE SETTING? If the size of the paper loaded in the printer does not match the page size setting in the printer driver, part of each page may not print. Open the printer driver dialog box and adjust the setting.
Printout Is Unsatisfactory CHECK 3 IS A WPS DRIVER INSTALLED? Windows You may not be able to print correctly with a WPS (Windows Printing System) driver installed in your system. Confirm whether or not a WPS driver is installed in your system. Change the WPS driver port setting to FILE or delete the WPS driver. 1 2 Open the WPS Driver Properties window. 3 To delete the WPS driver, select Programs and then Windows Printing System from the Windows Start menu and click Uninstall.
Printout Is Unsatisfactory ■ Characters and Figures Notched / Gradation Streaked or Unnatural Macintosh Characters and figures print with unnatural notches. Gradation appears streaked. CHECK ARE YOU USING POSTSCRIPT? AN APPLICATION PROGRAM THAT ONLY SUPPORTS The BJC-2100 is a QuickDraw printer and is not a PostScript printer. Therefore, if you use the application program that only supports PostScript, the lines of characters and figures may print with unnatural notches.
Printout Is Unsatisfactory ■ Color Document Not Satisfactory CHECK 1 ARE THE COLOR ADJUSTMENT SETTINGS CORRECT? In the printer driver, you can adjust the color tones of the image by changing the density of each color (cyan, magenta, yellow and black). For example, you can lower the magenta setting when the reds are too dark or raise the cyan setting when the blues are too light. Windows Note 1 Open the Printer Properties dialog box, and click the Advanced button in the Main tab.
Printout Is Unsatisfactory Macintosh 1 2 3 CHECK 2 When using Manual for Printing, click the Details button. Click the Color panel. Move the slide bars of the individual colors to the left or right. IS THE BRIGHTNESS ADJUSTED CORRECTLY? In the printer driver, you can specify the contrast among intermediate tones between black and white. For example, adjusting the brightness toward Light makes the overall image brighter, with stronger contrast in the light areas and lower contrast in the dark areas.
Printout Is Unsatisfactory Macintosh 1 2 3 When using Manual for printing, click the Details button. Select the Color panel. Specify the desired brightness setting. Note If Brightness is grayed out and cannot be used, check Brightness in the checkbox. CHECK 3 ARE THE OUTPUT STYLE SETTINGS CORRECT? The Output Style settings in the printer driver allow you to specify whether intermediate tones are emphasized in the printout or primary colors are printed more brightly.
Printout Is Unsatisfactory Windows Note 1 Open the Printer Properties dialog box, and click the Advanced button in the Main tab. 2 3 Click the Color tab. Select Auto, Accurate, or Vivid in the Output Style box. If Output Style is grayed out and cannot be used, check Color Adjustment in the checkbox. For Windows 98, confirm that Use ICM is not checked. Macintosh 1 2 3 Note When using Manual for printing, click the Details button. Select the Color panel. Specify the Matching Method setting.
Printer Does Not Start or Stops Mid-job Printer Does Not Operate After It Is Plugged In Print Job Does Not Start Printing Halts Printing Starts But Nothing Prints Cartridge Holder Does Not Move to Center The Cartridge Holder Does Not Return to the Home Position Checking the Printer and Computer Connection Setting the BJC-2100 as the Default Printer Troubleshooting 183
Printer Does Not Start or Stops Mid-job ■ Printer Does Not Operate After It Is Plugged In The printer does not operate after its power cord is plugged into a power outlet. CHECK 1 IS THE PRINTER PLUGGED IN? There is no power button on this printer. The printer is turned on automatically as soon as it is plugged into the power outlet. Confirm that printer power plug is connected to the printer and plugged into a live power outlet.
Printer Does Not Start or Stops Mid-job ■ Print Job Does Not Start Printer does not operate after the print job is executed from the computer. CHECK 1 IS THE PRINTER TURNED ON? There is no power button on the printer. The printer turns on automatically as soon as you plug it into the power outlet. Printer Does Not Operate After It Is Plugged In CHECK 2 ARE YOU PRINTING A VERY LARGE FILE? A very large file may require some time to process before printing begins.
Printer Does Not Start or Stops Mid-job CHECK 4 ARE YOU USING THE CORRECT PRINTER DRIVER? A print job may not start if you have selected the wrong printer driver for the print job. Windows Check that “Canon BJC-2100” is displayed in the Name entry box of the Print dialog box. If another driver is selected, click the down-arrow and select “Canon BJC-2100” from the pull-down list. If BJC-2100 does not appear in the list, you must install the printer driver.
Printer Does Not Start or Stops Mid-job CHECK 5 IS THE CORRECT PRINTER PORT SELECTED? Windows If you are using the Parallel interface to connect your printer, set your printer port to LPT1. If you are using the USB Interface to connect your printer, set your printer port to USBPRN, USBPRNnn. 1 2 Open the Printer Properties dialog box directly from the Start menu. Click the Details tab and select LPT1 or USBPRNnn in the Print to the following port box (LPT1: Canon BJ LPT Printer Port).
Printer Does Not Start or Stops Mid-job ■ Printing Halts The printer stops printing before the print job is complete. CHECK 1 IS THE PRINT JOB A FINELY DETAILED PHOTOGRAPH OR ILLUSTRATION? The printer requires more time to process a finely detailed illustration or photograph. If the print job requires using a large amount of black ink on plain paper, the print job may require more time.
Printer Does Not Start or Stops Mid-job ■ Printing Starts But Nothing Prints The printer operates but nothing is printed on the page. CHECK 1 IS THE INK IN THE BJ CARTRIDGE IN GOOD CONDITION? The print head nozzles may be clogged, one or more of the ink tanks may be low, or the BJ cartridge may be worn. Print a Nozzle Check Pattern to check the status of the print head and clean the print head.
Printer Does Not Start or Stops Mid-job CHECK 2 DID YOU REMOVE THE ORANGE PROTECTIVE TAPE FROM THE PRINT HEAD? If the orange protective tape is not removed from the BJ cartridge, ink cannot be ejected from the BJ cartridge. Remove the BJ cartridge and check the print head. If the tape has not been removed, remove it.
Printer Does Not Start or Stops Mid-job ■ The Cartridge Holder Does Not Return to the Home Position When you replace a BJ cartridge or ink tank, the cartridge holder does not return to the home position after you close the front cover. Note The cartridge holder normally stays at the right except during printing or when you open the front cover. CHECK IS THE BJ CARTRIDGE CORRECTLY INSTALLED? The cartridge holder will not return to the home position if the BJ cartridge is not correctly installed.
Printer Does Not Start or Stops Mid-job ■ Checking the Printer and Computer Connection If you have problems with the printer, the cause may be in the hardware you are using to connect the printer and computer. • If you are using a switching device, USB hub or external buffer, disconnect the device and connect the printer directly to the computer again. If you can print normally with the direct connection, contact the manufacturer of the device.
Printer Does Not Start or Stops Mid-job ■ Setting the BJC-2100 as the Default Printer When you are using more than one printer, you may find it convenient to set the BJC-2100 as the default printer. Windows 1 On the Windows desktop, click the Start button, point to Settings, and click Printers. 2 When the Printer window opens, click the BJC-2100 icon to highlight it. 3 Select Set As Default from the File menu. Macintosh 1 2 Select Chooser from the Apple menu. Select BJC-2100.
Paper Jams or Does Not Feed Paper Does Not Feed from Auto Sheet Feeder Envelopes Do Not Feed Paper Skewing During Feeding Multiple Sheets Feed Together Paper Jam Troubleshooting 194
Paper Jams or Does Not Feed ■ Paper Does Not Feed From Auto Sheet Feeder After the print job is started, the paper loaded in the auto sheet feeder does not feed. CHECK 1 IS THE PAPER TOO THICK? Thick paper does not feed. Do not attempt to print on paper or other media thicker than 28 lb (105 g/m2). CHECK 2 IS THE SHEET FEEDER OVERLOADED? The number of sheets you can load in the auto sheet feeder depends on the media you are using.
Paper Jams or Does Not Feed CHECK 4 DID YOU REMOVE THE PAPER REST? Make sure the paper rest is installed on the printer at all times. CHECK 5 ARE YOU PRINTING TRANSPARENCIES OR BACK PRINT FILM? If you are printing on transparencies or back print film, insert a sheet of plain paper (of the same size) in the auto sheet feeder behind the transparencies or film.
Paper Jams or Does Not Feed ■ Envelopes Do Not Feed Envelopes do not feed or skew during feeding. CHECK 1 ARE THE ENVELOPES CURLED OR BENT? Before you load envelopes, make sure they are flat. Press down firmly around the edges of the stack to flatten the envelopes and expel air from inside the envelopes. If the envelopes are still not perfectly flat, hold the edges of the stack diagonally and bend them gently to straighten them. Make sure that the flaps in the stack are straight and not overlapping.
Paper Jams or Does Not Feed CHECK 2 ARE TOO MANY ENVELOPES LOADED? You can set up to 5 envelopes in the auto sheet feeder. CHECK 3 IS THE PAPER GUIDE SET CORRECTLY? If the paper guide on the auto sheet feeder is not set correctly, the paper does not feed straight or may jam in the printer. The paper guide must be snug against the side of the stack and not too tight.
Paper Jams or Does Not Feed ■ Paper Skewing During Feeding The paper or other media does not feed straight into the paper feed slot. CHECK 1 IS THE AUTO SHEET FEEDER OVERLOADED? The number of sheets you can load in the auto sheet feeder depends on the media you are using. The media does not feed correctly if you exceed the prescribed number of sheets.
Paper Jams or Does Not Feed ■ Multiple Sheets Feed Together When you have a stack of paper in the sheet feeder, more than one sheet feeds from the stack at the same time. CHECK 1 DID YOU FAN THE STACK BEFORE LOADING? Before loading a stack of media in the auto sheet feeder, always fan the pages to remove static cling and align the edges. Fanning the stack separates the sheets so they can feed smoothly from the auto sheet feeder.
Paper Jams or Does Not Feed ■ Paper Jam If paper jams in the printer, remove it. 1 Slowly pull the paper out of the printer from the auto sheet feeder or the paper output slot, whichever is easier. If the paper tears or shreds, unplug the printer, then open the front cover and remove all the fragments of paper. 2 Close the front cover, load the paper, and then print again.
10-Trbleshooting.fm Page 202 Wednesday, February 16, 2000 7:40 AM Paper Jams or Does Not Feed Note • You can load paper within the range of 17 to 28 lb (64 to 105 g/m2) in the auto sheet feeder. Media Sizes • To avoid misfeeds and paper jams, do not load wrinkled, folded, or curled paper in the auto sheet feeder.
An Error Message Appears Error Writing to LPT1 or USBPRNnn Windows Application Error, General Protection Fault Windows Other Error Messages Troubleshooting 203
An Error Message Appears ■ Error Writing to LPT1 or USBPRNnn Windows You cannot print when this message appears. CHECK 1 IS THE PRINTER PLUGGED IN? Confirm that printer’s power plug is connected to the printer and plugged into a live power outlet. After the printer is plugged in, the printer turns on automatically. There is no power button on the printer.
An Error Message Appears CHECK 4 IS THE PRINTER PORT OPERATING CORRECTLY? Check the status of the printer port. When you are using the parallel interface: 1 Right-click the My Computer icon and select Properties from the pop-up menu. 2 3 Click the Device Manager tab. 4 In the General tab, check that Original Configuration (Current) is enabled. An error will occur if this item is disabled. Read the message under Device Status and verify that a problem is not indicated.
An Error Message Appears When you are using the USB interface: CHECK 5 1 2 Right-click the My Computer and then select Properties. 3 Note what is displayed on the General tab. IS Double-click Universal serial bus controller on the Device manager tab, and then double-click CANON BJC-2100. THE PRINTER DRIVER INSTALLED CORRECTLY? There may be a problem with the printer driver. Uninstall the printer driver and install it again.
An Error Message Appears CHECK 6 IS THE PRINTER PORT SETTING IDENTICAL TO THE INTERFACE YOU ARE USING? If the printer port setting is not identical to the interface connected to the printer, an error message appears. To check the printer port setting, open the Printer Properties dialog box and click the Details tab. • If “LPT1” is displayed in the Print to the following port box, the printer port is set to the parallel port.
An Error Message Appears CHECK 7 IS A WPS DRIVER INSTALLED? You may not be able to print correctly if a WPS (Windows Printing System) driver is installed in your computer. 1 2 Click Start, point to Settings, and click Printers. 3 Click the Details tab and check the “Print to the following port” setting. If a WPS driver is installed, right-click the icon and then select Properties from the pop-up menu.
An Error Message Appears ■ Application Error, General Protection Fault CHECK 1 ARE YOU USING A WINDOWS 3.1 Windows APPLICATION PROGRAM? Attempting to print from a Windows 3.1 application program installed on the Windows 98 or Windows 95 platform may cause an error. Use a Windows 98 or Windows 95 compatible application program.
An Error Message Appears CHECK 4 IS THERE SUFFICIENT FREE SPACE ON THE HARD DISK? An error may occur if there is not enough free space available on the hard disk. Check the amount of free space on the hard disk. If there is little free space available on the disk, delete any unneeded files.
An Error Message Appears CHECK 6 IS THE PRINTER DRIVER INSTALLED CORRECTLY? There may be a problem with the printer driver. Uninstall the printer driver and install it again. ■ Other Error Messages CHECK 1 AN ERROR DISPLAYED IN THE BJ STATUS MONITOR? Windows When an error occurs, the BJ Status Monitor screen opens. The Print Status tab displays a short description of the error and other information about the print job. Click the Guide tab to display instructions on how to solve the problem.
An Error Message Appears CHECK 2 AN ERROR DISPLAYED IN ANY SCREENS OTHER THAN THE BJ STATUS MONITOR? One of the following messages may be displayed. Could not spool successfully due to insufficient disk space Delete any unneeded files to make more disk space available. Checking the Printing Environment Could not spool successfully due to insufficient memory Quit any other application programs you are running in the background.
An Error Message Appears CHECK 3 ANY ERROR NUMBER (XXXX:) DISPLAYED? Macintosh Error number (*202) displayed Sufficient memory not available for the application program. Check that the required amount of memory is allocated to the application program. If there is not enough memory installed, install more memory. Refer to the User’s Manual for your computer for information on installing additional memory. Error number (*203) displayed Installed printer driver not operating correctly.
An Error Message Appears Error number (*300) displayed Check the following: • Printer is plugged in? • Printer cable is connected securely? Make sure that the printer cable is securely fastened to the computer and the printer. If the problem cannot be solved, check the settings in Chooser. 1 2 3 Select Chooser from the Apple menu. Click the BJC-2100 icon. Make sure that BJC-2100 is specified in the Connect to box.
Other Problems Cannot Install the Printer Driver BJ Status Monitor Does Not Open Cannot Execute Background Printing Ink Runs Out Too Quickly Troubleshooting 215
Other Problems ■ Cannot Install the Printer Driver CHECK 1 DID YOU FOLLOW THE PRINTER DRIVER INSTALLATION INSTRUCTIONS IN THE QUICK START GUIDE? The Quick Start Guide provides step-by-step instructions for installing the printer driver. If you are re-installing the printer driver, remove any other Bubble Jet printer drivers that have been installed on the computer before re-installing the printer driver.
Other Problems CHECK 2 ARE ANY OTHER APPLICATION PROGRAMS RUNNING? The installation program may not execute successfully if it is started with other applications running in the background. Before you run the installation program again, shut down all other application programs. If other BJ printer drivers are installed in your system, uninstall them before you run the installation program again.
Other Problems CHECK 4 IS THERE A PROBLEM WITH THE CANON CREATIVE CD-ROM? The Canon Creative CD-ROM may be damaged. On the Windows desktop, double-click the My Computer icon then double-click the CD-ROM icon. If Windows cannot read the CD-ROM, call the Canon Customer Care Center.
Other Problems ■ BJ Status Monitor Does Not Open CHECK 1 Windows DO YOUR COMPUTER AND PRINTER CABLE SUPPORT BI-DIRECTIONAL COMMUNICATION? Check the hardware specifications for your computer and printer cable. Operation of the BJ Status Monitor depends on bi-directional data transfer between the computer and printer. The computer and printer cable must both be capable of sustaining bi-directional data transfer.
Other Problems ■ Cannot Execute Background Printing The BJ Backgrounder is not displayed during a print job and you cannot use background printing. CHECK 1 IS THERE ENOUGH FREE SPACE AVAILABLE ON THE HARD DISK? You may not be able to print if there is not enough free space on the hard disk. Delete unneeded files to create more space. Note If you are unable to make more space available on your hard disk by deleting files, turn background printing off.
Other Problems ■ Ink Runs Out Too Quickly CHECK ARE YOU OPENING AND CLOSING THE FRONT COVER? Each time you open the front cover for more than a few seconds, print head cleaning starts and ink is consumed. Although this automatic mechanism is employed to ensure optimum print head performance, to conserve ink you want to avoid opening the front cover unnecessarily. Note Print head cleaning also starts automatically whenever you replace a BJ cartridge.
Before You Call for Help Narrowing Down the Problem Checking the Printing Environment Troubleshooting 222
Before You Call for Help ■ Narrowing Down the Problem If you are experiencing difficulties, try to narrow the problem down to one of these three factors: • Printer problem If the printer does not operate and you cannot resolve the problem, make a note of the nature of the fault and your observations then contact the Canon Customer Care Center.
Before You Call for Help ■ Checking the Printing Environment Check the information on the operating environment such as the name and version number of your operating system, the amount of memory installed, hard disk capacity and amount of free space on hard disk, and the printer driver version number. • Checking the Windows version and memory capacity \ Windows 1 Right-click the My Computer icon and select Properties from the popup menu.
Before You Call for Help Macintosh 1 2 3 On the desktop, click the icon of the hard disk. Select Get Info from the File menu. Select General Information. • Checking the version number of the printer driver Windows 1 On the Windows desktop, click the Start button, point to Settings, and click Printers. 2 Right-click the BJC-2100 icon and select Properties from the pop-up menu. 3 Click the Main tab and click the About button. The printer driver version is displayed.
Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support* options including: • 24-hour, 7-day-a-week, toll-free automated support for troubleshooting issues on most current products (1-800-423-2366) • Speak to a technician free of service charge (currently Monday — Friday 8:00 a.m. to 10:00 p.m. and Saturday 12:00 p.m. to 6:00 p.m. EST, excluding holidays) for products still under warranty** (1-757-413-2848) • Speak to a technician (currently $24.
Specifications Printing Specifications Printing Area Specifications 227
Printing Specifications Printing method Bubble Jet on-demand Printing resolution 720 (horizontal) × 360 (vertical) dpi Print speed (printing with Canon standard pattern): Black printing using BC-20 Black BJ Cartridge Color printing using BC-21e Color BJ Cartridge Fast: Normal: Fast: Normal: 5 ppm 4 ppm 2 ppm (*2.5 ppm) 1.5 ppm * Measured at ISO 10561 Print direction Bi-directional Print width max. 8.0 in (203.
Printing Specifications ■ Interface Specifications Interface (parallel) IEEE 1284-compatible Interface (USB) USB 1.10-compatible Interface connector (parallel) Amphenol 57-40360 or equivalent Interface connector (USB) USB standard Series B receptacle (USB interface) Recommended printer cable (parallel) Material: AWG28 or larger Type: Twisted-pair shielded cable Length: Up to 6.5 ft (2.
Printing Specifications ■ General Specifications Acoustic noise level Approx. 45 dB (per ISO 9296) Operating environment Temperature: 41 to 95˚F (5 to 35˚C) Humidity: 10 to 90%RH (no condensation) Storage environment Temperature: 32 to 95˚F (0 to 35˚C) Humidity: 5 to 90% RH (no condensation) Power supply USA/Canada AC 120 V, 60 Hz Power consumption Standby: Approx. 2 W Printing: Approx. 18 W Dimensions (with paper rest and paper output tray and extension retracted): 14.6 × 7.5 × 6.
Printing Specifications ■ Feed Method Continuous feed through auto sheet feeder; single or multiple sheets ■ Sheet Feeder Capacity Plain Paper (20 lb) Artists Canvas Back Print Film Banner Paper Glossy Photo Cards Glossy Photo Paper Greeting Cards High Gloss Film High Resolution Paper Magnet Sheet Transparencies T-shirt Transfers Envelopes 50 sheets max. 1 sheet 10 sheets max. 1 sheet 1 sheet 1 sheet 1 sheet 1 sheet 40 sheets max. 1 sheet 20 sheets max. 1 sheet 5 pieces max.
Printing Specifications ■ Print Media Regular size Letter, Legal, A4, A5, B5, US Com.#10, European DL Custom size width: 3.94 to 9.5 in (100.0 to 241.3 mm) height: 3.94 to 23.0 in (100.0 to 584.
Printing Specifications ■ Graphic Image Printing Data format Canon extended mode — Raster image format Resolution Canon extended mode — 180, 360, 720 dpi ■ Compatible BJ Cartridges BC-20 Black BJ Cartridge Nozzles Ink colors Capacity BC-21e Color BJ Cartridge Nozzles Ink tanks Capacity 128 Black only Approx. 900 text pages at 5% coverage 24 per color, 64 for black BCI-21 Color (Cyan, Yellow, Magenta) BCI-21 Black (Black) Approx. 130 sheets per cartridge at 7.
Printing Specifications ■ Printer Driver Operating Environment • IBM PC/AT-compatible computer running on Windows 2000, Windows 98, Windows 95, Windows NT 4.0, or Macintosh computers with USB interface running on Mac OS 8.1 or later ■ Hard Disk Space • Approx. 38 MB to install on Windows 2000, Windows 98, or Windows 95 • Approx. 30 MB on Mac OS • Approx. 29 MB on Windows NT 4.
Printing Area To ensure the best print quality, the printer allows a margin along each edge of media. Printing area (dark blue): Canon recommends that you print within this area. ( ) Printable area (light blue): The area where it is possible to print. However, printing in this area can adversely affect the print quality or the ) paper feed precision. ( Letter, Legal A5, B5, A4 Glossy Photo Cards US Com.
Printing Area Letter, Legal Media Type Printable Area (width x height) Letter 8.0 × 10.61 in Legal 8.0 × 13.61 in 0.12 in 1.0 in 0.28 in 0.93 in 0.25 in 0.
Printing Area A5, B5, A4 Media Type Printable Area (width x height) A5 141.2 × 200.0 mm B5 175.2 × 247.0 mm A4 203.2 × 287.0 mm 3.0 mm 25.4 mm 7.0 mm 23.5 mm 3.4 mm 3.
Printing Area Glossy Photo Cards Media Type Printable Area (width x height) Glossy Photo Card 4.31 × 6.30 in 1.10 in 1.02 in 0.20 in 0.16 in Recommended printing area (The printable area is identical to each other.
Printing Area US Com. #10 Envelope Media Type Printable Area (width x height) US Com. #10 9.0 × 3.81 in 0.12 in 1.0 in 0.28 in 0.93 in 0.25 in 1.
Printing Area European DL Envelope Media Type Printable Area (width x height) European DL 203.2 × 100.0 mm 3.0 mm 25.4 mm 7.0 mm 23.5 mm 6.4 mm 10.
Printing Area Banner Paper Media Type Printable Area (width x height) Banner Paper 8.24 × 65.88 (Letter) 203.2 × 1779.0 mm (A4) 1.0 in (24.5 mm) 0.12 in (3.0 mm) 0.13 in (letter) 3.4 mm (A4) 0.13 in (letter) 3.4 mm (A4) Min. 2 sheets Max.
Using the Optional IS-22 Color Image Scanner Cartridge If you have purchased the Optional IS-22 Color Image Scanner Cartridge for your BJC-2100 Series printer, please visit Canon’s web site to download the online User’s Manual in Adobe® Acrobat® PDF format. www.ccsi.canon.
