BJC-250 USER’S MANUAL Canon
BJC-250 1 Introduction Supplies and Accessories BJ Cartridges Canon Specialty Papers Getting Help From Canon Servicing the Printer 2 Using the Printer With Windows® Installing the Printer Driver Printing a Document Printer Setup Within Windows 95 Opening the Printer Properties Dialog Box in Windows 95 Using the Printer Driver in Windows 95 Printer Setup Within Windows 3.
Fabric Sheets FS-101 Printing on Banner Paper 4 Maintaining the Printer Printer Guidelines Cleaning the Printer Printing the Test Pages Printing the Test Page from Windows Printing the Test Pages Using the Operator Panel Cleaning the Print Head Cleaning the Print Head from Windows Cleaning the Print Head Using the Operators Panel BJ Cartridge Guidelines BJ Cartridge Maintenance Replacing the BJ Cartridge Storing a BJ Cartridge Transporting the Printer 5 Troubleshooting Identifying Your Printer Problem Gener
Introduction Congratulations on your purchase of the Canon BJC-250 Series Color Bubble Jet™ Printer. We appreciate your choosing this printer to meet your printing needs. The BJC-250 Series printers offer excellent print quality and fast print speed using both color and black inks. We are certain you will be satisfied with this advanced Bubble Jet technology.
Supplies and Accessories Your BJC-250 Series printer supports excellent and unique print media options that will allow you to produce dazzling, professional, and fun presentations. All of these print media are specially designed and manufactured to work with your Canon color printer so you can produce the finest output possible. Canon has an extensive dealer network equipped to offer you supplies as you need them. to find a dealer near you, call the Canon Referral Service at 1-800-848-4123.
particular damage has been properly repaired. For optimum printing results, Canon recommend that you use only Canon BJ cartridges You can also purchase the optional Canon Photo Kit BC-06, which includes everything you need to produce photo-realistic images: o BC-06 Photo BJ Cartridge o SB-05 Ink Cartridge Storage Box o Canon High Resolution Paper HR-101 (60 sheets) See Chapter 4, Maintaining the Printer, for details on the BJ cartridges.
Canon Specialty Papers Canon manufactures numerous specialty papers, including: o Glossy Photo Paper GP-201 o Banner Paper o High Resolution Paper HR-101 o T-Shirt Transfers TR-101 o Greeting Cards GC-101 o Bubble Jet Paper LC-301 (water resistant) o Fabric Sheets FS-101 o CF-102 Transparencies o Back Print Film BF-102 o High Gloss Film HG-101 See Chapter 3, Paper Handling, for details on Canon's Specialty Papers.
Getting Help From Canon Canon Computer Systems, Inc. offers a full range of customer technical support options including*: o 24-hour, 7-day-a-week, toll free automated support for troubleshooting issues on most current products (1-800-423-2366) o Speak to a technician free of service charge (currently Monday through Friday, 8:00 a.m. to 10:00 p.m. EST and Saturday, 12:00 p.m. to 6:00 p.m. EST, excluding holidays)for products still under warranty** (1-757-413-2848) o Speak to a technician (currently $24.
Servicing the Printer The Canon BJC-250 Series Color Bubble Jet Printers are designed with the latest technology to provide trouble-free operation. The warranty card that comes with the printer describes Canon's one year limited warranty for your Bubble Jet printer. Be sure to read the warranty information to find out about the different service options available to you. Save your sales receipt for proof of purchase.
Using the Printer With Windows This Chapter describes how to use the printer with your windows applications. It includes: o Installing a printer driver o Printing a document o Printer setup within Windows 95 o Printer setup within Windows 3.1 o The Windows tabs o Printing speed versus color Installing a Printer Driver Before you can use any type of printer with your computer, you must install a printer driver. The printer driver tells the computer what kind of printer you are using.
Printing a Document This product describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application's documentation for the exact printing procedure. 1 Start your application. Start the program you are using to create the document, and open the document you want to print. 2 Make sure the Canon BJC-250 is selected as your default printer.
Choose Print from the File menu. 2 of 2 After making any necessary changes to the printing parameters, select OK to start the print job.
Printer Setup Within Windows 95 You can use the printer with all your Windows 95 applications Opening the Printer Properties Dialog Box in Windows 95 You can open the Properties dialog box in one of the following ways: From within any Windows application, you can select the Print or Print Setup command. From the Printers folder, you can select the printer and then select the Properties command from the File menu.
Printer Setup Within Windows 3.1 You can use your printer with all your Windows 3.1 applications. Accessing the Printer Options You can access the printing options from the Printers dialog box in the Control Panel, or you can select the Print Setup option available from the File menu of most applications that run in Windows. If the Print Setup option does not appear in the file menu for your application, refer to the user's manual supplied with the application.
The Windows Tabs The BJ Series Printer Driver for Windows has several tabs from which you select you printing options and learn about your printer drivers well as your printer. General (Windows 95 only) This tab allows you to add comments regarding the printer driver and print test page or a separator page. (You see this tab when you open the Properties dialog box from the Printers folder, but not from within a Windows application.
This tab allows you to specify page orientation, paper size, and type of print media. (The printing options on this tab are the same for both Windows 95 and Windows 3.1.) Graphics This tab allows you to specify print quality, color model, and print model. (The printing options on this tab are the same for both Windows 95 and Windows 3.1. However, the Image Color Matching feature is available in Windows 95 only.) Setting This tab allows you to turn on or off the Setup Analyzer and Cartridge Detection.
Control This tab allows you to print test pages, turn off the printer, enable or disable the auto power on feature, and clean the print head. It also allows you to turn off the printer after a certain period of inactivity. (The printing options on this tab are the same for both Windows 95 and Windows 3.1.
Specifying Your Printer Options Be sure to use your on-line help to find out about the settings available for each printing options. To move between the Windows tabs, click on any of the tabs. To save the settings and exit, click the OK button. To cancel your settings selections on a tab, click the Cancel button. To save your settings without exiting, Click the Apply button. To access the Help file, click on the Help button.
Using the Setup Analyzer The Setup Analyzer allows the printer driver to evaluate your choice of choice of printing settings. On the Setting tab, click on the green check to enable the Setup Analyzer. Click on the red Ø symbol to disable it. When you exit the printer driver and accept your printing settings by clicking the OK button, the Setup Analyzer (if enabled) checks to see if any of your settings are contrary to the recommended settings.
Using Cartridge Detection Use Cartridge Detection if you want the driver to alert you when the installed BJ cartridge is not the correct choice to use with your Color Model setting. To enable Cartridge Detection, which is located on the Setting tab, click the green check. Click on the red Ø symbol to disable it. If cartridge Detection cannot detect the cartridge type, it advises you to check that you printer is on-line and that the cables are secure.
Printing Speed Versus Color The BJC-250 Printer Driver for Windows can interpret and translate the full spectrum of colors, up to 16.7 million colors. When printing in color, there is a significant increase in the amount of information that the driver has to interpret and translate. When printing with black ink only, the driver has only one color to interpret.
Other Ways to Improve Print Speed in Windows To improve print speed, you can try the following: Turn off the Print Manager in the Windows Control Panel (Windows 3.1 only). This avoids the extra step of sending the print file to the Print Manager and may increase your printing speed by as much as 25%, depending on the computer you are using. Add a permanent swap file in Windows 3.1. Under the 386 Enhanced icon in the Windows Control Panel, add or create a permanent swap file that is from 4 MB to 9 MB.
If you will be printing text in black only, choose a Color Selection of Black and White rather than Grayscale. Print draft documents in Monochrome rather than Color, or use Draft print quality when printing in color. Limit the number of colors on each page. The computer will need to calculate and transmit fewer dots. Too many colors can make the image confusing and less effective as well as cause the print speed to slow down. Use primary colors when printing presentation graphics.
Paper Handling This chapter describes how to use the printer for all your printing operations. It includes: Selecting paper types Setting the paper thickness lever Summary of printer settings for various print media Automatically loading paper Manually feeding paper Printing on envelopes Using Canon's Specialty Papers To ensure the best performance of your printer, you'll want to select the best paper and load it correctly.
Selecting Paper Types One of the most important things you can do to assure the best possible performance of your Bubble Jet printer is to select the correct paper. Your printer produces letter quality print on most plain paper bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantity.
Use Canon's popular T-Shirt Transfers TR-101 to create and personalize T-shirts, sweatshirts, aprons, tablecloths, napkins, tote bags, and anything else your imagination allows! Use on any cotton or cotton/ poly blend fabric. Your image is printed in mirror image (when you use T-Shirt Transfer mode through the BJC-250 Printer Driver for Windows) so when you iron it onto the t-shirt the image is viewed correctly.
Paper Guidelines When selecting or loading paper, please remember the following: Attempting to print on damp, curled, wrinkled, or torn paper can cause paper jams and poor print quality. Use cut-sheet paper only. You can use multipart paper. When using graph paper, the lines may not match because the 1/6 inch line spacing of the printer is slightly less than that of graph paper. If the print density of your page is very high , light paper stock may curl slightly due to the large amount if ink.
Setting the Paper Thickness Lever To ensure trouble-free paper handling, you'll want to set the paper thickness lever before loading paper.
Printer Setting for Various Print Media
Loading Paper You can stack paper in the sheet feeder to load it automatically, or you can manually feed one sheet at a time through the manual feed slot. You place approximately 100 sheets of plain paper (20 lb. or 75 g/m²) in the sheet feeder at a time. You can stack approximately 50 sheets of Transparencies or 10 sheets of back print film in the sheet feeder. However, these special media may not advance correctly under unusual environmental conditions (such as extreme temperatures or humidity).
2 Pull the Paper Support up until it stops. 3 Fan the paper For best results, fan the paper before loading it.
4 Slide the stack of paper into the sheet feeder until it stops Align the edge of the paper with the right edge of the sheet feeder. Secure the stack with the paper guide 5 Start your print operation. Make sure that the printer is turned on.
Manually Feeding Paper You use the manual feed function when printing on heavier-weight print media (17 lb to 28 lb or 64 g/m² to 105 g/m²). 1 If you are manually feeding thick paper, set the thickness lever to the right. 2 Start your print operation. If you are using Windows, you must select Manual Feed in the BJC-250 Printer Driver for the printer to accept manually fed paper.
3 Insert the single sheet. Slide in the paper into the manual feed slot on the back of the printer until it stops inside the sheet feeder. Align the sheet with left edge of the manual feed slot. Hold the sheet for about two seconds until it feeds automatically. The printer will automatically load the paper into position After printing on thick paper or envelopes, set the paper thickness lever (inside the printer) back to the left position before printing on other paper types.
Printing on Envelopes You can stack up to 15 envelopes in the sheet feeder or you can manually feed envelopes one at a time. U.S. Commercial number 10 (COM10) envelopes and European DL envelopes are recommended. You may be able to stack envelopes of other sizes in the sheet feeder; however, Canon cannot guarantee consistent performance on envelope sizes other COM10 and DL. The following envelopes are not recommended because they may cause jams or smears, or may damage your printer.
2 Make sure the paper support is raised. 3 Prepare the envelopes. Arrange the stack of envelopes on a firm surface and press down firmly on the edges to make the folds crisp. Press all the way around the envelopes to remove any curls and expel air from inside the envelopes. Make sure any curls are removed from the flap of each envelope.
4 Insert the envelopes. Slide a stack of envelopes into the sheet feeder until it stops. Align the edge of the paper guide with the left edge of the stack of envelopes. 5 Start your print operation. Make sure the printer is on.
Using Canon's Specialty Papers This section provides guidelines for printing on Canon's Specialty Papers and describes special procedures for High Resolution Paper, Fabric Sheets, and Banner Paper. Specialty Paper Guidelines Be sure to read any instructions that come with your Canon Specialty Paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.
Uncurling Back Print Film If Back Print Film becomes curled, follow these steps to uncurl it: 1 Cover the non-glossy side of the film with a sheet of plain paper. 2 Roll the film and paper up in the direction opposite the curl. 3 Keep the film rolled up for five minutes.
High Resolution Paper HR-101 Canon's High Resolution Paper HR-101 is designed for high quality printing. This paper is specially coated to produce delicate color output. After using a package of High Resolution Paper (200 sheets), you need to use the cleaning sheet enclosed with the paper to remove paper dust from the printer's rollers; this will help prevent paper feed problems. Using the Cleaning Sheet 1 Set up the printer. Make sure the paper thickness lever is to the lever.
Printing on a Fabric Sheet 1 Setup the printer. Make sure the paper thickness lever is to the right position. Make sure the paper support is extended. 2 Insert the fabric sheet. Insert the sheet with the cloth side out (toward you) and open end up (away from the sheet feeder) Adjust the paper guide to the edge of the Fabric Sheet. Do not attempt to load more than one sheet at a time.
3 Setup the BJC-250 Printer Driver for Windows. In the Paper tab, select A4 for the Paper Size and select Fabric Sheet for the Print Media. In the graphics tab, select High for the Print Quality. Start the print operation from your Windows application. 4 Dry and then wash the fabric Let the printed fabric sheet set for about one hour to allow the ink to completely dry. When dry, peel the film backing from the printed fabric sheet. Do not remove the film backing before printing.
Printing on Banner Paper For best results, use Canon Banner Paper. To set up a print job on banner paper, you must decide on the number of sheets you need. You can print banner from 2 to 6 sheets in length. Always leave an extra sheet at the end of the banner--just in case the type runs over. The shaded portions of the drawing below illustrate the maximum recommended printing area of Banner Paper. Printing on Banner Paper requires quite a bit of ink.
1 Set the paper thickness lever. Open the front cover. Use both hands to open the front cover. Set the paper thickness lever to the right. Close the front cover. 2 Cut the Banner at the crease according to the length you need. The maximum length you can use is six sheets (66 inches) or 1676 mm). Always leave an extra sheet at the end of the banner-just incase the type runs over.
3 Insert the banner paper. Align the first sheet of paper with the right edge of the sheet feeder and slide it into the printer until it stops. Then adjust the paper guide to the edge of the paper. Do not allow the paper to hang over the edge of the desk or work table. Do not extend the paper support for banner paper. 4 Fold the Banner paper. Gently fold the paper at the crease between the first and second sheet.
5 Make sure the paper exit area is clear. Clear space in front of the paper output slot of the printer for at least one sheet. 6 Setup your printer driver. Open the Windows applications you are going to use to print. From the File Menu, select Print. Then select your print options using the BJC-250 Printer Driver for Windows. For the Paper Feed Method, select Automatic Feed. For the Media Type, select Banner. See your application software instructions for other options. 7 Start Printing.
Maintaining the Printer This chapter covers the care required for your printer.
Printer Guidelines Follow these guidelines to avoid damage to your printer and harm to you or others: Set the printer on a stable surface. Do not use an angled printer stand. Avoid setting the printer in direct sunlight. Keep the front cover closed when printing. Do not set anything on top of the printer Make sure the power is off any time you connect or disconnect the AC adapter or interface cable. Do not unplug the AC adapter unnecessarily.
Cleaning the Printer Your Printer requires little routine maintenance. Perform the following maintenance, as necessary, to keep your printer in good operating condition. Make sure the printer is turned off before cleaning it. It is a good idea to unplug the AC adapter also. Do not clean the exterior of the printer with volatile liquids such as thinners, benzine, or any spray-type or chemical cleaners; doing so will damage the surface of the printer.
Printing the Test Pages You can print these test pages to check the operation of your printer and your print quality. Test A This test prints a repeating pattern of characters.
Demonstration This test prints a sample page describing the printer's features.
Nozzle Test Use this test print to check that each print head nozzle is operating properly. When the BC-05 Color BJ cartridge is installed, the pattern includes the three colors: yellow, magenta, and cyan. In the color pattern, you'll notice that lines are missing between the colors. This is normal. The following sample shows the nozzle test when the optional BC-02 Black BJ cartridge is installed.
Printing the Test Page From Windows You use the Test option on the Control tab in your BJC-250 Printer Driver for Windows to print a self test, demonstration page, or a nozzle test pattern. Before selecting a Tests option, make sure paper is properly loaded in the sheet feeder (see Automatically Feeding Paper starting on page 3-7). Click on the Tests option and then click on the Print button.
Printing the Test Pages Using the Operator Panel To print a test page, make sure the printer is turned off and paper is loaded. Press and hold the POWER button until you hear the number of beeps that correspond to the test page you want to print. Test page Number of beeps Demonstration 1 Status Information 2 Test A 3 Nozzle Test 4 When you release the POWER button, the test page starts to print.
Cleaning the Print Head Your printer is equipped with a print head cleaning function to ensure constant high quality printing. Cleaning the Print Head From Windows If you are using Windows, you can execute print head cleaning from the Control sheet in the printer driver. Simply click on Clean Ink Head.
Cleaning the Print Head Using the Operator Panel If you want to clean the print head from the operator panel, follow these steps: 1 Make sure the printer is on. Make sure the green POWER light is on. 2 Press and hold the RESUME button for at least two seconds until the printer beeps twice. The POWER light will blink for several seconds while the print head is being cleaned Perform the print head cleaning only when you encounter a print quality problem.
BJ Cartridge Guidelines You can use these cartridges with the printer. BC-05 Color BJ Cartridge Use this cartridge for all your color printing needs. BC-02 Black BJ Cartridge Use this cartridge for high-speed, black ink only printing. BC-06 Photo BJ Cartridge Use this cartridge for photo-realistic color printing. BC-09F Non BJ Cartridge Use this cartridge to add bright, florescent colors to your images. Each of these BJ cartridges contains the print head and ink.
BJ Cartridge Maintenance The most important thing you can do to extend the life of your printer and to ensure optimum print quality is to take care of the BJ cartridges. Spilled ink can stain any surface. Open BJ cartridges carefully, and follow the guidelines presented here to protect against spilled ink. If you are using the BC-05 Color BJ Cartridge and any of the other BJ cartridges, make sure you store the cartridge not being used in the Ink Cartridge Storage Box.
Replacing the BJ Cartridge The following procedure describes how to replace the bc-05 Color BJ cartridge with the BC-02 Black BJ Cartridge. Follow the instructions in this section to replace an old BJ cartridge or to change BJ cartridges when you are switching between the BC-05 and any of the other BJ cartridges. 1 Open the front cover. Grip the cover on both sides and pull it toward you. 2 Remove the BJ Cartridge.
3 Store or dispose of the BJ cartridge. If you are replacing an old BJ cartridge, dispose of the old cartridge properly. If you are switching cartridges, you must store the cartridge you are removing in the Ink Cartridge Storage Box. 4 Take the new BJ cartridge out of its protective packaging. Peel off the protective foil. 5 Remove the protective material from the BJ cartridge. Slide off the cap from the print head, and then remove the tape.
6 Fit the BJ cartridge over the yellow mounting base with the print head facing down. Avoid touching the yellow mounting base on which you place the cartridge--especially the circuit board on the side of the mounting base and the film cable that extends from the BJ cartridge holder. Make sure the BJ cartridge is pressed against the back of the holder 7 Press the lock lever down completely; do not use excessive force. Make sure the cartridge is secure, and the lever locks into place.
Do not manually move the mechanism that houses the BJ cartridge. Attempting to move the BJ cartridge holder will damage the printer. Be sure there is no gap between the BJ cartridge and the cartridge holder. When secure, the BJ cartridge makes contact with the circuit board inside the cartridge holder. 8 Close the front cover. When ever you turn off the printer, the BJ cartridge moves to the home position on the right and caps itself.
Storing a BJ Cartridge Whenever you unwrap a BJ cartridge, you must either install it in the printer or store it in the Ink Cartridge Storage Box to prevent the print head from drying and clogging. 1 Open the Ink Cartridge Storage Box. When opening or closing the Ink Cartridge Storage Box, press in on the release tab that locks the cover in place. 2 Carefully set the cartridge in the storage box. You must insert the cartridge correctly or the storage box will not close.
3 Close the storage box. Press in on the storage box right below the tab. Then press down to lock the cover in place. Whenever you remove a BJ cartridge from the printer, store the cartridge in the storage box (unless you are disposing of it). If you have more than one Ink Cartridge Storage Box, you can hook them together. Simply connect them by the slides and grooves on the sides of the boxes.
Transporting the Printer While the printer is small and compact, it is not a portable printer and need to take care when transporting it. The printers' components, such as the sheet feeder, may become damaged if subjected to severe vibration during transportation. Also, your print head may dry out during travel (and become unusable) if it is not capped and taped correctly. If you plan to move the printer from one location to another, or if you want to store it, follow the steps below.
3 Close the front cover. Return the paper support and paper output tray to their original positions. 4 Repack the printer in its original packing materials. Do not remove the BJ cartridge from the printer or ship a BJ cartridge from which you have removed the protective cap. An opened BJ cartridge that is not installed in the printer may leak, and the print head may dry out. Also, if you do not tape the BJ cartridge to the side of the printer, ink may spill into the printer.
Troubleshooting Due to today's rapidly changing personal computer environment, we have placed troubleshooting information in a variety of places to ensure that the most accurate information possible is available. The best place to find current information is through our on-line support services and through our Fax Retrieval System. On-line services include the World Wide Web and our BBS. This chapter contains very basic information to help you solve printer problems.
General Problems The most basic problems you may encounter are "the printer does not print" and " your print quality is not satisfactory" If the printer does not print Check all your cable connections Check your printer driver setup Check your computer configuration Check your BJ cartridge your print quality is not satisfactory If Check your printer driver settings Clean the print head Clean the print head five times Replace the BJ cartridge Check the type of paper you are using If colors are missing Perfor
Clearing Paper Jams When a paper jam occurs, the POWER light turns orange and the printer goes off-line. 1 Turn off the printer. Press the POWER button 2 Remove the jammed paper. Gently pull the paper out with one hand while holding down the printer with the other hand. If the paper tears off inside the printer, open the front cover and remove the paper left inside the printer. 3 Turn the printer on. Press the POWER button to turn the printer back on.
Technical Notes Compaq Presario 7170/7180 Problem A [k prints at the top of the page when printing from Windows 95 on a Compaq Presario 7170/7180 Cause Configuration of parallel port in CMOS Solution Change CMOS on Compaq Presario 7170/7180 to enable bi-directional capability Reboot computer, press "delete" to go into CMOS setup At setup menu, cursor to "Advanced System Setup" and "Enter" to select From Advanced System Setup menu, select "Integrated Peripherals" From the Integrated Peripherals Menu, Cursor
Solution This corrected configuration should provide correct output. CMOS value for LPT1 is Standard Bi-directional LPT.VXD v4.00.503 file size 35,487. The LPT.VXD file is located in the Windows/System directory. The LPT.VXD file will be available from the Microsoft Web page.
Solution Change the Resource Setting of LPT1. Right Click on My Computer Select Properties Select Device Manager Tab Double-click Ports (COM & LPT) Double-click LPT1 Select Resources Tab De-Select Automatic Settings Change Basic Config from 0000 (0) to 0003 (3) This step may require setting to 0002 (2) first, and then reboot in order to see 0003 (3) New systems may go up to 9; use the setting for IRQ7 no DMA Select OK The above solution has found to be successful on some machines.
Specifications Printing Method BubbleJet ink on-demand Paper Handling Automatic Feed Manual Feed Sheet Feeder Capacity - Auto Feed Only Maximum thickness of stacked paper: 0.4 inches (10mm) Plain Paper (20 lb or 75 g/m²) Approx. 100 sheets (0.4" stack) BubbleJet Paper Approx. 100 sheets (0.4" stack) High Resolution Paper Approx. 80 sheets (0.
Automatic Feed Manual Feed Print Speed BC-05 BC-02 17 to 24 lb. (64 to 90 g/m²) 17 to 28 lb. (64 to 105 g/m²) Standard Mode - 0.52 ppm High Quality Mode- 0.46 ppm Fine Mode - 0.23 ppm (Print speed depends on content of print data) Standard Mode - 3.1 ppm (204 cps) Draft Mode - 3.
Printable Areas - Envelopes The shaded portion in the following figure shows the printing area for an envelope.
BJ Cartridges BC-05 Color BJ Cartridge Print head Life Expectancy 16 nozzles for each color (cyan, magenta, yellow) Approx 300 pages at 15% coverage BC - 02 Black BJ Cartridge (optional) Print Head Ink Color Life Expectancy 64 Nozzles Black Approximately 500 Pages in high Quality mode (5% coverage) BC-06 Photo BJ Cartridge (optional) Print Head Life Expectancy 16 nozzles for each color (cyan, magenta, yellow) Approximately 90 pages at 15 % coverage General Interface IEEE-1284 compatible parallel inte