BJC-50 USER’S MANUAL Canon
. 3 Table of Contents Chapter 1 Introduction How to use this manual Conventions 6 6 Features and benefits Compact portable design 8 Excellent print quality and speed in both color and black and white Options and supplies BJ Cartridges and ink cartridges Print media Power supply Available options Chapter 2 Setting Up the Printer Selecting a location for your printer Examining the printer Front view Rear view Operation panel Installing the battery pack Connecting the printer to your computer Connecti
. g gp Installing a printer driver for Windows 95/3.1 Installing a printer driver for DOS applications Selecting a DOS printer driver from your software application Chapter 3 Paper Handling Selecting paper types Plain paper Special media Envelopes Chapter 4 36 36 36 38 38 38 39 39 Loading paper and other media 40 Performing Test Prints Starting the test prints Sample test prints Demonstration 45 45 47 Printer settings Ripple pattern 47 48 48 3 .
. 4 Nozzle Check Pattern Font Sample Hexadecimal dump test Chapter 5 Color Printing and Black-and-White Printing Switching between color printing and black-and-white printing Printing with Windows Printing with DOS applications Preparing your printer Changing the BJ Cartridges Printing with a color BJ Cartridge The benefits of color printing Selecting the print media Understanding your software application’s capabilities Matching Colors displayed on your monitor with printouts ...
. Cleaning the printer Before you start cleaning Cleaning inside and outside the printer Cleaning the print head Chapter 7 78 78 79 80 Preparing the printer for travel or storage Troubleshooting Check List Errors indicated by the CHARGE/ERROR lamp Clearing paper jams Operational problems Print quality problems White streaks, dots missing, or irregular dots 81 83 83 84 86 87 89 Color printing problems Other printing problems Where to Find More Help 92 94 97 89 4 .
. 5 Appendix A Paper Specifications Paper size Paper type Paper weight Printing area Paper and special media Envelopes Appendix B Code Pages and Character Sets Code pages Character sets BJ mode LQ mode Appendix C Printer Command Summaries Entering a setup string in Lotus 1-2-3 BJ mode command summary Basic control codes 101 102 102 108 108 111 114 114 115 116 ESCape sequence codes 116 Alternate Graphics Mode (AGM) codes 119 Miscellaneous control codes 119 ESCape sequence code for colour printin
. Appendix F Interface Specifications Parallel interface IrDA interface 131 131 131 5 .
. 6 Chapter 1 Congratulations on your purchase of the Canon BJC-50 Bubble Jet Printer. We appreciate you choosing this printer to meet your printing needs. The BJC-50 is compact, lightweight, and offers excellent color print quality. We hope you will be satisfied with this advanced Bubble Jet technology.
. 7 Chapter 6 Maintaining the Printer Explains how to replace ink cartridges and BJ Cartridges, clean the print head and printer, and describes the proper procedures for printer transportation and storage. Also describes installation of the optional Color Image Scanner Cartridge IS-12. Chapter 7 Troubleshooting Gives detailed instructions for solving common problems. If you have any difficulties, refer to this section.
. 8 Features and benefits This section summarises the features and benefits of the BJC-50. Compact portable design The printer’s extremely compact design and light weight allow it to fit easily into a briefcase. Despite its small size the printer has full color printing capability on plain paper and a variety of other media. The rechargeable lithium-ion battery pack allows you to operate the printer without connecting the AC adapter.
. 9 Wireless Connection The BJC-50 has a built-in infra-red IrDA interface which enables a wireless interface with a suitably equipped computer. If your computer has an IrDA interface, this gives improved portability. Scanner feature By switching the black or color BJ Cartridge with the optional Color Image Scanner Cartridge IS12, you can turn the printer into a color image scanner. Options and supplies Canon offers the following options and supplies.
. 10 Black BJ Cartridge BC-10 This cartridge contains both a print head unit and replaceable black ink cartridge. This cartridge is more cost-effective for black-and-white printing and enables faster output. • BCI-1O Black: This is a replacement for the black ink cartridge used in the Black BJ Cartridge BC-10.
. 11 Print media To extend the capabilities of your printer, Canon offers several types of special print media. High Resolution Paper HR-101 Use this coated high-grade matt paper to achieve stunning photo images. The coating used on this paper is of a unique formula that ensures full compatibility with your Canon color inks. Use this paper for crisp color on a high-quality, non-glossy paper. A4 and Letter sizes are available.
. 12 High Gloss Film HG-101 The printer produces sharp and brilliant color output on this high grade gloss film. High Gloss Film is fully compatible with your Canon color inks. Use this film for trade show displays or other special presentations. You can gain sharper and more vivid color output with High Gloss Film than with Coated Paper or Glossy Paper. A4 and Letter sizes are available. Fabric Sheet FS-101 (241 x 356 mm) This Fabric Sheet is specially designed for Canon Bubble Jet printers.
. 13 Available options The following options are available for use with this printer. For details, contact your local Canon Authorised Dealer or Canon marketing representative. Canon Auto Sheet Feeder ASF-50 This optional sheet feeder can be easily and quickly installed on the front of the printer and allows you to stack and feed more than one sheet at a time for multi-sheet print jobs. Color Image Scanner Cartridge IS-12 Turns your printer into a color scanner.
. 14 Chapter 2 Setting Up the Printer This chapter describes how to set up the BJC-50. It offers guidelines on finding a suitable location for the printer, explains how to unpack the printer, and gives an overview of the printer’s components. Even if you have already set up the printer by following the instructions in the Quick Start Guide, read this section to become familiar with the parts of the printer and how to use them more efficiently.
. 15 z Do not install the printer near devices which contain magnets or generate magnetic fields. z Do not subject the printer to strong physical shock or vibration z Keep the printer clean. Dust accumulation can prevent proper functioning of the printer. z Do not place objects on the top of the printer. z The top cover and front cover should be closed when the printer is not being used. Examining the printer Familiarise yourself with the printer’s parts and functions as described below.
. 16 Operation panel Allows you to operate some functions. Auto Sheet Feeder ASF-50 connector Connects the optional Auto Sheet Feeder ASF-50 to the printer. Power connector Connects the printer to the AC adapter. Power lock switch After the power lock switch is slid to the right, you can press the POWER button to switch the printer on and off. After the power lock switch is slid to the left, you cannot switch the printer on, even if you press the POWER button.
. 17 Paper output slot Ejects paper after it is printed. Place the printer on a flat clean surface with enough space to support printed sheets as they are ejected. Parallel interface connector Connects the printer to the computer via the Canon Printer Cable BIFC-50. IrDA interface Provides wireless connection between the printer and a computer equipped with an IrDA interface.
. 18 POWER button Press to switch the printer on and off. You can also use the POWER button to start test prints by holding down the POWER button after you switch the printer on. Count the number of beeps then release to select the type of test print you want to perform. ( 45) POWER lamp Flashes for a few moments after power on and then lights and stays on to indicate that the printer is ready for normal operation.
. 19 z Print head flushing. Press and hold down the RESUME button for over two seconds until the printer beeps three times then release to start print head flushing. The POWER lamp flashes during print head flushing. (8O) CHARGE/ERROR lamp When the printer is off and the AC adapter is connected to the printer and plugged into the power mains, the CHARGE/ERROR lamp lights and stays on while the battery pack inside the printer is recharging. After the battery pack is fully charged, this lamp will go off.
. 20 3. Align the marks ( ) on the battery pack and the printer, and insert the battery pack at a slight angle to align the connector slots on the battery pack with the prongs inside the printer. 4. Push in on the right side of the battery pack to lock it in place 5. Close the front cover. 20 .
. 21 FOLLOW THESE GUIDELINES WHEN STORING AND HANDLING THE BATTERY PACK: z A battery pack is not charged when purchased. You must charge the battery pack for about 4 to 6 hours for it to reach full charge. z For best results, use the battery pack at room temperature. At low temperatures the capacity of the battery pack is diminished and it will print fewer sheets between recharging sessions.
. 22 Connecting the printer to your computer This printer is equipped with two interfaces. In addition to a parallel interface, the printer also has a built-in IrDA interface for wireless connection to a host computer equipped with an IrDA interface. Connecting the parallel interface A parallel interface port is provided for connection to IBM compatible PC computers. Follow the procedure below to connect the printer to the host computer with the BIFC-50 printer cable.
. 23 3. Connect the large end of the BIFC-50 printer cable to the back of the computer. Turn the screws on both sides of the connector to fasten it securely. Setting up the IrDA wireless interface This printer is equipped with an IrDA 1.0 compatible infra-red wireless communication interface port (115.2 kbps). The IrDA interface is very popular among notebook or laptop computer users because no cable connection between the printer and computer is required.
. 24 Follow this procedure to set up the printer for data transfer via the IrDA interface 1. The printer IrDA interface is on the left side of the printer, below the parallel interface connector. 2. Locate the IrDA interface on the computer. Arrange the printer so the IrDA interface ports are facing one another. The IrDA interface ports must face one another and be approximately level, within a range of 15 degrees left or right, 15 degrees up or down and not more than 1 metre (3 ft.) apart.
. 25 3. Make sure the computer is set up for IrDA operation. To use IrDA successfully, make sure the following conditions are satisfied: z z z z z You must use Windows 95. Make sure the infra-red driver Microsoft IR Comm Driver Ver. 2.0 has been installed. Make sure a COM port has been selected for IrDA with the Printer Wizard. Make sure the BJC-50 is selected as the default printer with the BJC-5O printer driver. Only the Microsoft IR Comm Driver Ver. 2.0 can be used as the IrDA driver for the BJC50.
. 26 Attaching the AC adapter Read the following precautions before attaching the AC adapter. Use only the Universal AC Adapter AD-360U supplied with the printer. z Always use the AC adapter indoors, never outdoors. z In case of trouble (smoke, odd smells, etc.), unplug the AC adapter immediately. z Do not place anything in front of your power outlet that may obstruct your access to the power supply or put pressure on the AC adapter or its cord.
. 27 To connect the AC adapter 1. Plug the connector end of the AC adapter into the power connector on the right side of the printer. 2. Insert the AC adapter plug into a wall outlet. z If the printer is not switched on and the battery requires recharging, the CHARGE/ERROR lamp will light green and remain on to indicate that the battery pack is recharging. z To recharge the battery pack, switch off the printer and connect the AC adapter if it is not already connected.
. 28 2. To switch the printer on, press the POWER button. 3. To switch the printer off, press the POWER button The printer has an Auto Power Off feature which will shut the printer down automatically to save power if the printer remains idle for over 30 minutes. To disable this feature, open the printer driver, click the Control tab and select Disable for Auto Power Off.
. 29 Black BJ Cartridge BC-10 Use this cartridge for printing in black and white for draft output. When the BC-l0 is installed your output will print faster. The BC-l0 is also more cost effective for monochrome printing because it can print more pages per cartridge than the BC-11e BJ Cartridge guidelines Canon manufactures several types of BJ Cartridges, but you must use only the BJ Cartridges designed for this printer.
. 30 BJ Cartridge installation Make sure the AC adapter is connected and the battery pack is 1. installed. 2. Press the POWER button. When you switch the printer on, the cartridge holder moves to the centre if a BJ Cartridge is not yet installed. 3. Raise the top cover. Never move the cartridge holder to the centre by pulling the film cable.
. 31 4. Remove the BJ Cartridge from its protective packaging. 5. Remove the orange protective cap from the print head and then remove the orange protective tape. To avoid staining your clothing or articles in your work area, do not drop or shake the BJ Cartridge. The ink in the BJ Cartridge can stain fabric permanently. 6. Point the print head down, and insert the BJ Cartridge as shown below. Align the marks on the BJ Cartridge with the cartridge holder (yellow-yellow, black-black). 31 .
. 32 The illustration shows the installation of the Color BJ Cartridge BC-11e. 7. Press down gently on the high side of the BJ Cartridge until it snaps in place. 8. Close the top cover. 9. Wait about three seconds and press the CARTRIDGE button once. 9. After the BJ Cartridge is installed, the printer requires at least two seconds to detect the presence of the BJ Cartridge then the cartridge holder will move to the home position. 32 .
. 33 Always press the CARTRIDGE button to move the cartridge holder to the home position. If you fail to press CARTRIDGE button and the cartridge holder stays in the centre, after five minutes the buzzer beeps three times and the cartridge holder automatically returns to the home position to prevent the print head from drying out. Performing a test print To check the printer installation, print a Demonstration. This and other test prints are described in detail in Chapter 4. (p45) 1.
. 34 4. Slide the paper guide all the way to the right, and align the long side of the sheet with the left side of the feed slot. Slide the paper guide left to the right edge of the sheet until it is snug (not too tight). 5. Insert the sheet straight into the printer until it stops. Hold the sheet until the printer roller grabs the sheet and feeds it partially into the printer then release the sheet.
. 35 The above sample was printed with the Black BJ Cartridge BC-10. 35 .
. 36 Installing and using printer drivers In order to use the BJC-50, you must install the correct printer driver on your computer. This section explains the printer drivers and gives you some hints on DOS driver selection. Installing a printer driver for Windows 95/3.1 Printer drivers for both Windows 95 and Windows 3.1 are provided with the printer. For installation instructions, see the Quick Start Guide or the Windows Print Guide.
. 37 Here is a list of compatible printer drivers, listed in order of preference.
. 38 Chapter 3 Paper Handling This chapter describes how to load plain paper and special media in the printer. To get the best performance from your printer, use the media most appropriate for the task and make sure that you follow these instructions to load it correctly. Selecting paper types One of the most important things you can do to ensure the best possible performance from your printer is to select the correct print media.
. 39 Special media Several special media have been designed for use with the BJC-50 and other Canon Bubble Jet printers. When you handle special media other than plain paper (e.g. Coated Paper), follow these guidelines: z Store the media in its original package until you are ready to use it. Exposing media to direct sunlight or air may lower the print quality. z Avoid high temperature and high humidity.
. 40 The following envelopes cannot be used: z z z z z Envelopes with windows, holes, perforations, cutouts, and double flaps. Envelopes made with special coated paper or deeply embossed paper. Envelopes using peel-off sealing strips. Envelopes in which letters have already been enclosed. Warped envelopes or envelopes that have been folded. Loading paper and other media Paper and other media must be loaded one sheet at a time.
. 41 z On the Paper tab, check the Paper Feed setting and make sure that it is set for Manual Feed. If this setting is set for Auto Feeder, click Manual Feed. To open the printer driver for Windows 3.1 z In your software application, pull down the Print Setup menu to open the Print Setup dialog. z If the BJC-50 has not be set as the Default Printer, click the Specific Printer button, click the downarrow in the entry box below the Specific Printer heading, and select BJC-50 from the pull-down list.
. 42 3. Select one sheet of the media you want to load and hold the print side up at the edge of the feed slot. You must determine the correct print side of the sheet, based on the type of media you are using. Refer to the table below. Loading Table for Manual Feed Name Media Type Print Side Purpose Plain paper Plain Paper Either side up General purpose printing.
. 43 Name Media Type Print Side Purpose T-shirt Transfer TR-201 (TR-101 in the U.S.) T-shirt Transfer Side with green lines face down. Print on the sheet then transfer the color image to a cotton or polyestercotton blend T-shirt with a hot iron. Media Type: This is the name of the Media Type you will see after you pull down the list for Media Type on the Paper control sheet of the Windows 95/3.1 printer driver. 4.
. 44 5. Insert the sheet straight into the printer until it stops. Hold the sheet until the printer roller grabs the sheet and feeds it partially into the printer then release the sheet. If the sheet is not set straight, or if the sheet is less than 90 mm wide, the sheet will not feed and will be ejected automatically from the feed slot. The printer will beep once and the error lamp will light orange to indicate a feed error. Remove the sheet from the printer and insert it again.
. 45 Chapter 4 Performing Test Prints In this chapter we will show you how to perform all the test prints with the operation panel. These test prints can also be executed from the Windows printer driver. Starting the test prints Follow this general procedure to perform any test print. To avoid fouling the platen with wet ink, never attempt to perform a test print on paper smaller than A4 or Letter size. You can print on either side of plain paper 1.
. 46 In addition to starting the test prints, you can also use the POWER button to change the printer default settings. 1. Press the POWER button to switch the printer off. 2. Press and hold down the POWER button and count the number of beeps. Release the POWER button when you hear the number of beeps for the defaults you want to set.
. 47 Sample test prints Demonstration Provides an attractive demonstration of the printer’s capabilities and describes some of the printer’s important features. 47 .
. 48 Printer settings Lists the current settings for the printer. If you are using the printer with DOS, this is a convenient way to check the settings for BJ Mode or LQ Mode emulation. Status In formation Sample Ripple pattern The ripple pattern prints a stream of continuous characters from one edge of the printable area to the other. This test print confirms that the printer is printing uniformly over the entire page. BJ Mode Ripple Pattern Sample 48 .
. 49 LQ Mode Ripple Pattern Shape Nozzle Check Pattern Prints a hatch pattern so you can check the performance of the print heads. If the print heads become clogged, the lines will appear broken or not complete. Normally, print head cleaning or print head flushing will correct print head performance. (p80) Font Sample Prints a font sample. If you are using the printer with DOS, the font sample will print for the current emulation mode, BJ Mode or LQ Mode.
. 50 LQ Mode Font Sample Hexadecimal dump test This printer has a hexadecimal dump function which prints out in hexadecimal form all data sent from the host computer. This function may be used to check data being sent to the printer. To turn on the hexadecimal dump mode Switch the printer off and wait for the print head to return to the home position. 1. 2. 3. 4. Press and hold down the POWER button. Wait for the printer to beep 5 times then release the POWER button.
. 51 Chapter 5 Color Printing and Black-and-White Printing Switching between colour printing and black-and-white printing Before switching between colour printing and black-and-white printing, you must adjust the settings with your software application and prepare your printer by installing an appropriate BJ Cartridge. Printing with Windows Changing printer driver settings You can change the settings of the Canon BJC-50 Printer Driver from the Printer Setup dialogue box.
52 Preparing your printer Depending on your printing needs, you may need to change the BJ Cartridge. To print in colour, install a Color BJ Cartridge BC-11e. To print a number of pages in black-and-white, install a Black BJ Cartridge BC-10. For black-and-white print jobs, we recommend that you use the Black BJ Cartridge BC-10, not the Color BJ Cartridge BC-11e. The BC-10's 128 nozzles deliver printing at higher speed. Changing the BJ Cartridges Follow the procedure below to change the BJ Cartridges.
53 4. With the tip of your finger, lift up the tab on the corner of the BJ Cartridge then raise the cartridge and green print head unit out of the cartridge holder. Always hold a BJ Cartridge by its sides and never touch the wet print head or metal contacts.
54 5. After removing the partially used BJ Cartridge, store it in the BJ Cartridge Storage Container SB-10 supplied with the printer. Turn the cover to tightly seal the container. Every time you store a partially used BJ Cartridge in the BJ Cartridge Storage Container SB-10 , always screw the lid on tightly to prevent the BJ Cartridge from drying out. 6. If you are installing a new BJ Cartridge, remove the BJ Cartridge from its protective packaging.
55 7. If you are installing a new BJ Cartridge, remove the orange protective cap and orange protective tape from the BJ Cartridge. To avoid staining your clothing or articles in your work area, do not drop or shake the BJ Cartridge. The ink in the BJ Cartridge can stain fabric permanently. 8. Insert the BJ Cartridge as shown below. Align the marks on the BJ Cartridge and the cartridge holder (yellow-yellow, black-black).
56 9. Press down on the high side of the BJ Cartridge until it snaps into the cartridge holder. 10. Close the top cover. 11. Wait about three seconds and press the CARTRIDGE button once. After the BJ Cartridge is installed, the printer requires at least two seconds to detect the presence of the BJ Cartridge. The cartridge holder moves to the home position, and the printer automatically executes print head cleaning. Once print head cleaning is completed, the printer is ready to print.
57 Printing with a color BJ Cartridge The benefits of color printing Color printing enables you to create documents that are easier to understand, particularly if you are using colored graphs for a presentation. Selecting the print media The correct choice of media is particularly important for color printing. The Canon BJC-50 is capable of printing not only on plain paper, but also on envelopes, transparencies, and other media.
58 Film HG- 101, Glossy Photo Paper GP-201, or similar products. The printer will produce even more vivid colors with these media. When printing on High Gloss Film or Glossy Paper, print on the glossy side only. z For overhead presentations, use Transparencies CF- 102. Do not use copier transparencies as they cannot absorb the ink. z If back-lighting is available for your presentation, you can use Back Print Film BF-102.
59 Matching Colors displayed on your monitor with printouts Colors are displayed on a video monitor by mixing the colours red, green, and blue (the three primary colors of visible light) in the amounts required to produce any given color. This sort of display technology is called RGB. In the RGB method, the more intense the colors you mix, the brighter the color becomes.
60 Adjustments made to the monitor If you have high quality monitor capable of finely controlling the amount of light allocated to each component of the RGB mix of colors, it is possible to adjust the colors appearing on the screen in such a way as to approximate the printed result.
61 Color and cost Printing in color costs more than printing in black ink only. To reduce the cost of color printing, follow these guidelines: z When printing monochrome images, install the Black BJ Cartridge BC-10. z When printing spreadsheet-type graphs, choose coloured hatch patterns instead of solid colors. Hatch patterns typically use less ink and look just as good as solid colors. z Use lighter colors that use more white space; for example, pink instead of red.
62 Chapter 6 Maintaining the Printer This chapter covers the care and maintenance of your Canon BJC-50 printer including instructions for transporting, storing, and cleaning the printer, replacing BJ Cartridges, and cleaning the print head. Your printer requires little maintenance but to keep it in top operating condition, you should perform the following routine maintenance. Recharging and replacing the battery pack This section shows you how to recharge and replace your battery pack.
63 1. Press the POWER button to switch the printer off. 2. Attach the AC adapater cord to the right side of the printer and plug the other end of the AC adapter to a power source. The CHARGE/ERROR lamp will remain illuminated green until the battery pack is completely recharged. 3. When the CHARGE/ERROR lamp goes off, you can disconnect the AC adapter. z The battery pack requires six hours (maximum) to recharge.
64 Replacing the battery pack Follow this procedure to replace the battery pack. You can replace the battery pack at any time. You may want to purchase and carry extra battery packs for emergencies. However, please remember that new battery packs must be fully charged before you can use them. Before you travel, make sure new battery packs are fully charged. You must also replace a battery pack after it is exhausted.
65 6. 7. Remove the new battery pack from its packaging. 8. 9. 10. Push in the right side of the battery pack to lock it in place. Close the front cover. If you have just installed a new battery pack, you must allow it to charge before you can use it. Just leave the AC adapter connected to the printer and the power outlet. The battery pack will charge while the printer is switched off or on. About six hours (maximum) is required for the battery pack to fully charge.
66 Replacing ink cartridges In this section we show you how to handle and replace the ink cartridges. Handling ink cartridges BJ Cartridges and ink cartridges should be used within six months of purchase to ensure optimum printing. To avoid leaking or drying, follow these simple precautions: z Never attempt to disassemble an ink cartridge. z Never shake an ink cartridge. z Never unpack an ink cartridge until you are ready to install it. z Do not remove ink cartridges from the BJ Cartridge unnecessarily.
67 Examining the ink cartridges The Color BJ Cartridge BC-11e employs the Ink Cartridge BCI-11 Color and the Ink Cartridge BCI11 Black. The Black BJ Cartridge BC- 10 employs only one ink cartridge.
68 Replacing an ink cartridge Replace an ink cartridge when it runs out of ink. The frequency of changing the ink cartridges will vary according to how the printer is used. If you frequently print images of heavy density, you will need to change the ink cartridges more often. For details about cartridge capacity, refer to the specifications at the end of this user’s guide. (p129) 1. Check the POWER lamp and make sure that it is switched on. If the printer is off, switch it on. 2.
69 DO NOT TOUCH THE INTERIOR OF THE CARTRIDGE HOLDER, THE BASE OF THE PRINTHEAD UNIT,THE PRINTHEAD,THE FILM CABLE, OR THE INK CARTRIDGE FILTERS WHEN CHANGING THE INK CARTRIDGE. When replacing an ink cartridge, remove only the empty ink cartridge and leave the print head unit in the cartridge holder to avoid soiling your hands.
70 5. Remove the orange protective cap from the new ink cartridge. Do not touch or insert anything into the filter on the ink cartridge.
71 6. Position the new ink cartridge so that its filter is on the bottom, and insert it as shown in the illustration below. 7. Press down gently on the high side of the ink cartridge until the ink cartridge clicks into the print head unit.
72 8. Close the top cover. 9. Press the CARTRIDGE button. The cartridge holder moves to the home position and the printer starts cleaning the print head. Replacing BJ Cartridges Follow this procedure to replace or exchange a BJ Cartridge. Before you replace a worn BJ Cartridge... When a print head becomes worn out, the printing is no longer crisp and clear, gaps may appear in characters, and lines may appear broken or not complete.
73 If the print head is overheated, it may not move to the centre immediately. Wait a few minutes for the print head to cool down. Never attempt to move the cartridge manually by pushing it or pulling on the film cable. 3. Remove the BJ Cartridge and install a new BJ Cartridge. Follow the same procedure used to replace a Color BJ Cartridge BC-11e with a Black BJ Cartridge BC-10. (p72) Dispose of the old BJ Cartridge immediately.
74 3. Open the top cover. 4. With the tip of your finger, lift up the green tab on the corner of the BJ Cartridge then raise the cartridge and green print head unit out of the cartridge holder. Make sure that you remove the whole BJ Cartridge, not just the ink cartridges.
75 5. Place the BJ Cartridge with its ink cartridges in a BJ Cartridge Storage Container SB-10. 6. To prevent the print head from drying out, close the lid on the container tightly. If the print head dries out, it will no longer be able to print. Installing the Scanner Cartridge Follow this procedure to install the Color Image Scanner Cartridge IS-12. 1. Remove the Scanner Cartridge from its protective soft case.
76 3. Press down gently on the high side of the Scanner Cartridge until it snaps in place. 4. Wait about three seconds and press the CARTRIDGE button once. After the Scanner Cartridge is installed, the printer requires at least two seconds to detect the presence of the Scanner Cartridge, then the Scanner Cartridge moves to the home position. 5. Close the top cover. Removing the Scanner Cartridge Remove the Scanner Cartridge as soon as you are finished scanning and replace it with a BJ Cartridge.
77 3. Open the top cover. 4. With the tip of your finger, lift up the tab on the Scanner Cartridge then raise it out of the cartridge holder. 5. Store the Scanner Cartridge in its protective soft case. 6. Remove the BJ Cartridge from the BJ Cartridge Storage Container SB-10.
78 7. Insert the BJ Cartridge into the cartridge holder diagonally so the points of the small triangle marks align (yellow-yellow, black-black). 8. Press down gently on the BJ Cartridge until it clicks into place. 9. Press the CARTRIDGE button once. The printer starts cleaning the print head. After print head cleaning is completed, the cartridge holder moves to the home position. 10. Close the top cover. 11. Make sure you install the IS Scan 1.20 scanner driver supplied on disk with the printer.
79 Cleaning inside and outside the printer 1. Open the top cover. 2. Clean the platen. The platen, which holds the paper in position during ink transfer, may be soiled after a paper jam or other paper feed problems. When the platen is soiled with ink, the back or edge of the printed sheet may be smudged. Use a soft, dry cloth to wipe the platen clean. WHILE YOU ARE CLEANING THE INSIDE OF THE PRINTER, DO NOT BEND THE INSTRUCTION PLATE.
80 3. Clean the underside of the top cover. Ink residues may collect in this area. Cleaning the print head You should start print head cleaning when your print quality is poor. There are two methods of print head cleaning: z Cleaning: Requires about 30 seconds and can improve print quality. z Flushing: Requires about 60 seconds and corrects severe nozzle clogging. Because Flushing consumes a lot of ink, execute flushing only when the print quality does not improve after repeated cleaning.
81 Preparing the printer for travel or storage Follow the procedure below before you transport or store the printer. 1. 2. Press the POWER button to switch off the power. This secures the cartridge holder in the home position. On the right side of the printer, slide the power lock switch to the left position. This locks the printer off so it cannot be switched on accidentally during transportation.
82 7. If you are going to store the printer for a prolonged period (three months or more), remove the battery pack. You do not have to remove the battery pack to transport the printer. Remove the battery pack only if you are going to store the printer for a prolonged period (three months or more). z Open the front cover. z Push the battery pack release to the right. The battery pack will spring slightly out of the printer. z Remove the battery pack and close the front cover. 8.
83 Chapter 7 Troubleshooting If you experience problems during printing, first cheek your software application settings and make sure you have selected the correct printer driver, page size, and so on. Print a demonstration or one of the test patterns. (p45) If the test prints successfully, the problem is not inside the printer, so first check the printer cable connection at the printer and your computer.
84 Problem See Page Other Printing Problems Strange characters Print job halts before completion Characters on the screen do not match printed characters Printing beyond edge of page IrDA printing stops and paper is ejected Printer prints incorrect number of lines on a page Computer indicates a device time-out Printouts are incomplete (only 50% to 75% of the page) or printed with large white bands 94 95 96 96 96 96 97 97 Errors indicated by the CHARGE/ERROR lamp CHARGE/ERROR lamp lights and stays on and
85 CHARGE/ERROR lamp flashes and buzzer beeps once. The printer could not feed the paper or special media correctly. Hold the printer steady with one hand and then pull the sheet from the printer slowly. Reload the sheet straight into the printer with the left edge of the sheet perfectly aligned with the left side of the feed slot. CHARGE/ERROR lamp flashes and buzzer beeps three times. The cartridge has automatically moved to the home position.
86 Clearing paper jams 1. Gently pull the paper out of the printer with one hand while holding the printer in place with the other. You can pull the paper out from the front or the rear of the printer. 2. If the paper tears off inside the printer, switch off the printer and open the top cover. Remove the remaining paper, taking care not to touch the film cable. Press the POWER button to switch the printer on again. The printer is now ready to print. 3. 4. Open the top cover and check the platen.
87 Operational problems This section describes solutions to various problems you may have with the operation of your printer. Each section contains several solutions. Try them in the order listed. Printer does not switch on When you switch on the printer, the POWER lamp flashes until automatic print head cleaning is completed. The POWER lamp lights and stays on when the printer is ready for normal operation. If the POWER lamp is not on, the printer is not receiving power. 1.
88 POWER lamp comes on, but printer does not print Check the printer cable connection. You must use the Canon Printer Cable BIFC-50 supplied 1. with this printer. Make sure the connections are secure on the printer and on the computer. 2. If you are using an IrDA connection, make sure the IrDA interface ports on the printer and computer are facing one another and not more than one metre apart. (p23) Check the Windows 95 Printers setup and make sure that the BJC-50 is selected as the default printer.
89 Paper does not eject after printing Most software applications instruct the printer to eject the last sheet after printing. However, occasionally you may need to eject a sheet manually. 1. If there is data waiting to print, the POWER lamp flashes. 2. To print the last sheet, press the RESUME button. Print quality problems Some print quality problems result from using the wrong media or prin mode.
90 Normal print sample To clean the print head If print quality deteriorates as described above, first clean the print head. Press 1. and hold down the RESUME button until you hear two beeps then release it. Cleaning requires about 30 seconds. 2. After cleaning is completed, print the Nozzle Check Pattern to see if the print quality has been restored. (p45) If horizontal lines are missing on the Nozzle Check Pattern, the print head may be still clogged. 3. Clean the print head unit once again.
91 Printout is not clear Make sure that you are using a recommended media. (P42) 1. 2. Some copier paper has a right side and a wrong side. If the print quality is poor, try turning the paper over and printing on the other side. 3. If the printout is faint, you may be printing in HS mode, which uses only half the ink of the HQ mode. Open the printer driver and change the setting. 4. The print head nozzles may be clogged.
92 Color printing problems This section contains solutions for problems you may encounter when printing in color. Printer prints only in black-and-white If you are printing from a software application that supports color printing but your output is only in black ink, follow these steps. Make sure that you selected the BJC-50 printer driver or a compatible driver for another color 1. printer. 2.
93 Colors print incorrectly If the colors in your printout do not match the colors on your screen, verify that you have selected the BJC-50 printer driver or a compatible driver. Some colors are impossible to match exactly. The printer will match as closely as possible. Printing is slow If your printer seems extremely slow when printing in color, follow these steps to improve the printing speed. 1. Make sure that you are using only one software application at a time. 2.
94 Other printing problems This section contains solutions for printer and printer driver problems. Strange characters If strange characters appear in your output, there may be a communication problem between the printer and your computer. If your printout does not match your expectations, follow the procedure below: 1. Shut down the print job. Switch off the printer and switch off the computer. 2. Switch the printer on and switch the computer on.
95 Printing job halts before completion Open the printer driver. 1. 2. Check the port setting. If you are using Windows 95, go on to the next step. -orIf you are using Windows 3.1, go to step 4. 3. At the startup screen of Windows 95, click the Start button. Click Settings then click Printers. z Use the right mouse button to click on the BJC-50 icon then click properties. z Click the Details tab to open the Details control sheet. Check the port assignment in the first box.
96 Characters on the screen do not match printed characters Special symbols and graphics codes may be mapped to different ASCII codes by different computers and printers. Compare the character set in your computer manual with the printer character set shown in Appendix B. Printing beyond edge of page If the printer is printing only part of each line, try the following measures. Make sure the paper is aligned correctly with the left side of the feed slot. 1. 2.
97 Computer indicates a device time-out Make sure that the printer is on-line. 1. 2. Make sure that the printer’s printer cable is securely connected to both the printer and the computer. Printouts are incomplete (only 50% to 75% of the page) or printed with large white bands On windows 95, make sure Compatible or Bi-directional is selected for the parallel printer port (LPT 1).
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98 Indonesia Datascrip Systems for Business P.T. JI. Angkasa 18 Jakarta 10610 Indonesia TEL: 62-21 -4247121 FAX: 62-21-4250353 Web page: http:llwww.canon.com.sg United States Canon Computer Systems, Inc. 2995 Redhill Ave. Costa Mesa, CA 92626 U.S.A. TEL: 1-800-423-2366 Web page: http:llwww.ccsi.canon.com Korea Canada Lotte Canon Co., Ltd. Headquarters: Taehwa Bldg.
Web page: http://www.canon.com.sg/cms Thailand Canon Marketing (Thailand) Co. Ltd. 2nd Floor Indosuez House 152 Wireless Road Bangkok 10330 Thailand TEL: 66-2-6514000 FAX: 66-2-6514095 Web page: http://www.canon.com.
99 Appendix A Paper Specifications Paper size Letter Legal A4 A5 B5 US Commercial 10 envelope European DL size envelope 8.5 x 11 in. 8.5 x l4in. 210 x 297 mm 148 x 210 mm 182 x 256 mm 9.5 x 4.1 in.
100 Printing area Paper and special media The shaded portion in the following figure shows the recommended printing area for paper and special media. The printer’s mechanical printing area is inside the 3 mm top/bottom margins. However, we recommend setting the margins greater than 22 mm because the print quality degrades below this. Before you print on Fabric Sheet FS-101, set the paper size for Legal. The printing area may vary according to settings in the printer driver.
101 Envelopes The shaded portion in the figures below shows the recommended printing areas for a US Commercial No. 10 envelope (9.5 x 4.1 in) and European DL size envelope (220 x 110 mm). The printer’s maximum mechanical printing area is inside the top and bottom margins. However, we recommend setting the margins wider than 22 mm because print quality degrades below this. The size of the printing area may vary according to settings done with the printer driver.
102 Appendix B Code Pages and Character Sets This section presents information on the character code pages and character sets supported by your printer. The character sets accessed by your printer at any time are determined by the printer control mode being used: BJ mode or LQ mode. Code pages Your printer supports ten code pages. By selecting a code page, you can print characters and symbols in the following languages. Type Code Page No.
103 The code page tables are shown on the following pages.
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108 Character sets BJ mode Each of the ten code pages, 437, 850, 852, 855, 857, 860, 863, 864, 865 and 869 can be changed to three character sets: Set 1, Set 2 and All Characters Chart. The code page tables shown on the previous pages are All Characters Charts. Each of the 10 code pages corresponds to an All Characters Chart. For the All Characters Chart, there are no control codes except for the space code at ASCII 32. All other ASCII characters are printable.
109 The tables on the following pages show the differences between Character Set 1 and Set 2 from the All Characters Chart. The example below is from Code Page 437 U.S.A. English.
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111 LQ mode In LQ mode, your printer can select one of eight International Character Sets, one of ten code pages, and one of two character tables: the EPSON Italics and the EPSON Graphics character tables. International character sets By selecting an International Character Set, you can print characters and symbols of eight different countries or languages: USA, UK, Germany, France, Denmark, Sweden, Italy, and Spain. When you want to print other languages, select the appropriate code page.
112 The international character sets 8 to 13, and 64 can be selected only by using the escape code ESC R. EPSON character tables Two character tables—the Italics character table and the Graphics character table—are available in LQ mode. The Italics character table has control codes in two places: between ASCII 0 and ASCII 31 and also between ASCII 128 and ASCII 159.
113 The tables below show the Italics character table and the Graphics character table.
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114 Appendix C Printer Command Summaries Printer control codes are listed under each of the two printer control modes: BJ mode and LQ mode. Printer control codes tell the printer how to print a job. You can send commands in several ways: z You can use your software application to automatically embed certain commands (such as bold, underline, or indent) within a document.
115 BJ mode example This part shows that the decimal form the command to specify condensed text is 15 and the character form of the same command is SI. To access condensed (17 cpi) text in Lotus 1-2-3 when you are in BJ mode, follow this procedure. Each number in the decimal form of the command must be three characters long, so you need to use a leading zero if the code is a two-digit number. A simple command might look like this: \077 1. In Lotus 1-2-3, type \PPOS to open the printer option setup menu.
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125 Appendix D Options and Supplies Whenever you need any of these replaceable items, contact a local Canon Authorised Dealer or your Canon representative. Consumables Black BJ Cartridge BC-10 Contains both a print head unit and replaceable black ink cartridge. Ink Cartridge BCI-10 Black Used in the Black BI Cartridge BC-10. Color BJ Cartridge BC-11e Incorporates a Bubble Jet print head and two replaceable ink cartridges: the Ink Cartridge BCI11 Color and the Ink Cartridge BCI-ll Black.
126 Paper and special media Name Media Type Sizes Bubble Jet Paper LC-301 Glossy Photo Paper GP-201 High Resolution Paper HR-101 Transparency CF- 102 High Gloss Film HG-101 Back Print Film BF-102 Fabric Sheet FS-101 T-Shirt Transfer TR-201 Plain Paper Glossy Paper Coated Paper Transparency High Gloss Film Back Print Film Fabric Sheet T-Shirt Transfer A4, LTR A4, LTR A4, LTR A4, LTR A4, LTR A4, LTR 241 x 356 mm 216 x 279 mm Available options Canon Auto Sheet Feeder ASF-50 Allows you to stack and feed
127 Appendix E Specifications Printer Specifications Printing Method Bubble jet ink on-demand Paper Handling Automatic feed Print Speed BC-10 Black print speed*: HQ mode 346 cps HS mode 434 cps BC-11e Color print speed: Fine mode 0.26 ppm HQ mode 1.8 ppm HS mode 2.
128 Line Feed Pitch (inch) BJ mode: 1/6, 1/8, n160, n/72, n/180, n/2 16, and n1360 LQ mode: 1/6, 1/8, n/180, and n/360 (n: programmable) Printing Characters Typeface: Roman, Gothic, Courier, Prestige, and Draft Pitch: BJ mode — 10, 12, 17 cpi, and PS LQ mode — 10, 12, 15, 17, 20 cpi, and PS Cell composition: 36 (h) x 48 (v) dot matrix in HQ mode 18 out of 36 (h) x 48 (v) dot matrix in HS mode Character set: BJ mode IBM character set 1, 2, and All characters chart LQ mode — Italic character table and Graph
129 Graphic Image Print Data Vertical 8, 24, and/or 48-dot format format: Resolution: Horizontal 60 dpi Horizontal 120 dpi Horizontal 180 dpi Horizontal 240 dpi Horizontal 360 dpi Horizontal 720 dpi Buffer BJ mode: Interface IEEE 1284 compatible parallel interface IrDA 1.
130 Acoustic Noise Level 45 dB or less in HQ mode (Approx.
131 Appendix F Interface Specifications Parallel interface To connect this printer with a computer via the parallel interface connector provided on the printer, you must use the Canon Printer Cable BIFC-50 provided with printer (or its equivalent). Interface type: Interface cable Type: Material: Length: Parallel Centronics with 1mm-pitched connector. Twisted-pair shielded cable AWG#28 1.
