Technical information

Internal file or Rebuild the document and print it again
application software If there is no problem with the new document, the
problem original file was probably faulty. If the same problem
occurs with the new file, visit Canon’s Web site or
call the Canon Customer Care Center for help (see
page 1-4).
Installed printer driver Reinstall the printer driver
not operating correctly Remove the installed BJ printer driver and then install
the printer driver again.
To uninstall the printer driver, select Programs from
the Windows Start menu. Then select
BJ Printer and click Uninstall.Follow the
on-screen instructions.
Printing Halts
The print job may Check the POWER light
be a finely detailed If the
POWER light is slowly flashing, then the printer is
photograph or operating normally. The printer requires more time to
illustration process a finely detailed illustration or photograph.
Printer has been Allow the printer to cool down
operating for Interrupt printing at a convenient point, turn the
a long time printer off and wait for at least 15 minutes for the
printer to cool.
The print heads may occasionally overheat during a
long print job.If the print heads overheat,printing will
pause at the end of a pass across the page to allow time
for the print heads to cool and then will re-start after a
brief interval.
To avoid minor burns, do not touch the print heads or the surrounding area.
Troubleshooting
Chapter 5 Troubleshooting 5-9