BJC-8500 USER’S MANUAL Canon
User's Manual User's Manual CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON COMPUTER SYSTEMS, INC. 2995 Redhill Ave., Costa Mesa, CA 92626, U.S.A. CANON CANADA INC. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada CANON EUROPA N.V. P.O.Box 2262, 1180 EG, Amstelveen, The Netherlands CANON (UK) LTD. Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom CANON FRANCE S.A.
CANON CANADA INC. 6390 Dixie Road Mississauga, Ontario, L5T 1P7 Help Desk at 1-800-263-1121 CANON (UK) LTD. Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom For technical support, please contact the Canon Help Desk: P.O.
COLOUR BUBBLE JET PRINTER BJC-8500 USER’S MANUAL
This manual is provided for information purposes only. All information included herein is subject to change without notice. Canon is not responsible for any damages, direct or indirect, arising from or related to use of this manual. Copyright © 1999 Canon Inc. All rights reserved. Printed in Japan. Trademark Notices Canon and BJ are registered trademarks, and Bubble Jet is a trademark of Canon Inc. Centronics is a registered trademark of Centronics Data Computer Corporation.
FCC Regulations Color Bubble Jet Printer, Model K10176A This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for Class B digital device, pursuant to Part 15 of the FCC Rules.
International ENERGY STAR® Program As an ENERGY STAR®* Partner, Canon Inc. has determined that this product meets the ENERGY STAR® guidelines for energy efficiency. *The International ENERGY STAR® Office Equipment Program is a global program that promotes energy saving through the use of computer and other office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.
Table of Contents Welcome! ........................................................................6 Important terms and visual cues .............................................................................................8 What the manuals contain ........................................................................................................8 BJ Cartridges and ink tanks ......................................................................................................9 General precautions.
Printing on Transparencies .....................................................................................................71 Printing on High Gloss Photo Film .......................................................................................73 Printing on Banner Paper........................................................................................................74 Printing on T-Shirt Transfers ................................................................................................
Problem: Parts of image or text too light ................................................................130 Problem: Printing only black. ...................................................................................132 Problem: Printed colours broken or uneven. .........................................................132 Problem: Some colours are missing. ........................................................................132 Problem: Printed colour does not match screen colour. ................
Welcome! The BJC-8500 produces excellent print quality at high speed. Here is a summary of your new printer’s exciting features. ■ Improved printing technology TM Improved printing has been made possible with P-POP (Plain Paper Optimised Printing) which produces sharp, water-fast text and graphics printing in both colour and black, made possible with a special liquid called Ink Optimizer, a new additive to regular black and colour inks.
The universal cassette can be adjusted to accept a variety of standard paper sizes. Paper and other media can be loaded in the sheet feeder cassette either vertically or horizontally for standard Portrait or Landscape printing. This versatility greatly extends the possibilities for printing, desktop publishing, and graphic advertising that require large paper sizes. ■ Windows or Macintosh Printer drivers are provided on one CD-ROM for Windows 3.1, Windows 95, and Windows 98 as well as for the Macintosh.
Important terms and visual cues (☞ 12) A number preceded by this mark and enclosed in parentheses tells you the page number where you can find more information about the previous sentence or paragraph. An index and glossary of selected terms are also provided at the end of this manual. A note provides hints, tips, advice, or suggestions. Cautions alert you to incorrect procedures or unfavorable conditions that could damage the hardware or software.
The printing unit consists of two BJ Cartridges mounted on the cartridge holder inside the printer. Each BJ Cartridge holds ink tanks which are easily and quickly replaced when they run out of ink. The BJ Cartridges and ink tanks described below were designed for use on the BJC-8500. Never attempt to use any other type of BJ Cartridge or ink tank with this printer. The Black BJ Cartridge BC-80 is mounted on the left and the Color BJ Cartridge BC-81 is mounted on the right.
■ Color BJ Cartridge BC-82 Photo Contains slots for three ink tanks and is mounted on the left side of the cartridge holder. Ink Tank BCI-8PM Photo Ink Tank BCI-8PBK Photo Ink Tank BCI-8PC Photo Color BJ Cartridge BC-82 Photo Ink Tank BCI-8Y Ink Tank BCI-8C Ink Tank BCI-8M Color BJ Cartridge BC-81 Ink Tank BCI-8PM Photo. Holds special photo Magenta ink. Ink Tank BCI-8PBK Photo. Holds special photo black ink. Ink Tank BCI-8PC Photo. Holds special photo Cyan ink.
General precautions Please read the following general warnings and precautions to ensure the safest, most efficient use of your new printer. ■ This device generates weak electromagnetic waves which could interfere with the normal operation of a sensitive electrical device like a pacemaker. If you use a cardiac pacemaker and experience any abnormal sensations around the printer, turn the printer off and disconnnect it from the power source.
■ To avoid a fire hazard, never set up and use the printer on a thick carpet. Set up the printer on a clean, flat surface where its ventilation ports will remain unobstructed. Using a power source ■ Never handle the printer power cord or plug when your hands are wet. ■ Always insert the plug completely into the electrical socket. ■ Do not set up the printer near equipment that can generate strong electro- magnetic fields.
Using the printer power cord ■ Check the power cord frequently. Make sure it has not become frayed or ■ Never bundle the power cord or wrap it around an object like a table or chair leg. ■ To avoid damage to the plug of the printer power cord, never pull on the cord to remove the plug from the power source. To disconnect the printer cord, grip the plug firmly then pull it out. ■ Do not unplug the power cord unnecessarily.
Daily precautions ■ Never use volatile or flammable sprays around the printer. High voltage points inside the printer generate high temperatures during operation which could ignite flammable aerosol sprays. ■ To avoid contact with high voltage areas inside the printer, never attempt to disassemble the printer. ■ Never put your hand inside the printer while it is operating.
Selecting a location for the printer (23 (31 .2in m m .) 4m 3m 60 79 .8i n.) Selecting a location for the printer 489mm (19.6in.) Select a location large enough for the printer with enough extra space so you can work comfortably around the printer to insert and remove the paper cassette, load the sheet feeder, and feed paper manually with the manual feed slot on the back of the printer. To avoid personal injury or damage to the printer, always use two people to lift the printer.
Getting acquainted with your printer After you unpack the printer, take a few minutes to inspect the printer and become familiar with its main parts. Paper rest Sheet feeder Paper limit mark Paper guide Paper output receiver Operation panel Top cover Paper output tray Lift slot Paper cassette Paper output tray extension Front view ■ Operation panel Contains the POWER button and lamp, the ERROR lamp, and RESUME button that allow you to operate the printer manually.
■ Paper output tray Holds printed sheets after they are ejected from the printer and stacked by the paper output receiver. The paper output tray is also the lid of the paper cassette below. If the optional cassette is installed, the cassette lid equipped with the paper output tray extension should always be installed on the paper cassette directly below the paper output receiver. ■ Paper output tray extension Before you start a print job with large paper, pull out the paper output tray extension.
■ Sheet feeder Holds a stack of approximately 100 sheets of Plain Paper (64~90 gsm) for automatic feeding. Paper or other media can also be loaded vertically or horizontally for Portrait or Landscape feeding. The size of the stack that can be loaded varies with the type of media.(☞ 55) ■ Paper guide Adjusts to the width of the loaded paper or other media and keeps it aligned so it feeds straight into the printer. The paper guide can accommodate paper up to 297 mm (11.7 in.) wide.
Rear view Paper rest RS422 serial interface connector (for Macintosh computers) Parallel interface connector (for IBM compatible PCs) Power connector Manual feed slot Back cover Getting acquainted with your printer ■ Serial interface connector Provides an RS422 serial interface connection for a serial printer cable connected to Macintosh computer. ■ Parallel interface connector Provides a parallel interface connection for a parallel printer cable connected to an IBM compatible PC.
Inside the printer REPLACE button Cartridge holder Paper release lever Right cartridge lock lever Left cartridge lock lever ■ Paper release lever Press and hold to release paper jammed in the printer. ■ Cartridge holder Holds the black and colour BJ Cartridge (or Color BJ Cartridge BC-82 Photo) and ink tanks. When the printer is not in use, the cartridge holder remains on the right side where the BJ Cartridges are automatically capped to keep them from drying out.
Operation panel summary Switches the printer on and off. When you press the POWER button to switch the printer on, the printer beeps once and the POWER lamp flashes green until the printer warms up and the print heads are cleaned. The flappers on the paper output receiver will move several times then reset themselves. This operation is normal. After the printer finishes cleaning the print heads, the POWER button lights green and the printer is ready to use.
■ POWER lamp Lights green to indicate that power is on. The POWER lamp flashes when the printer is warming up, during print head cleaning, when the printer is printing, and while a BJ Cartridge or ink tank is being changed or replaced. ■ ERROR lamp The ERROR lamp lights or flashes orange to warn you of the following conditions: If the ERROR lamp lights and stays on and the printer beeps twice, this means a paper jam or double-feed has occurred.
Setting up and using the printer Follow the instructions in this section to set up the printer.
3 Connect the other end of the printer cable to the parallel connector on your computer. Fasten the clips or screws of the connector to secure the connection. To connect the printer to a Macintosh computer You need a serial printer cable (RS422 Standard) to connect the printer to Macintosh computer. In order to ensure reliable data transfer from the computer to the printer, do not use cable longer than two meters. If you have any questions, contact your Canon Authorised Dealer.
Connecting the printer to a power source Before you connect the printer to a power source, note the following: ■ This printer is designed for use in the country where it was purchased. USA/Canada:. AC 120 V, 60 Hz UK/Australia: AC 240 V, 50 Hz Europe: AC 230 V, 50 Hz ■ After power is connected and turned on, if the printer emits smoke or unusual noises, turn the printer off, disconnect the power cord from the power outlet and call for service.
Switching the printer power on/off To switch the printer on 1 2 Make sure the printer is connected to the AC power outlet. (☞ 25) Press the POWER button on the printer. If no BJ Cartridges are installed, the POWER lamp flashes, the ERROR lamp lights, and the printer beeps four times. You must install the BJ Cartridges and ink tanks.
Installing the BJ Cartridges This section describes how to install the BJ Cartridges in the printer. The BJ Cartridges must be installed in the printer before you install the ink tanks. Two BJ Cartridges must always be installed in the cartridge holder. This printer employs two BJ Cartridges: the Black BJ Cartridge BC-80 and the Color BJ Cartridge BC-81. An additional BJ Cartridge, the Color BJ Cartridge BC-82 Photo, is also available to replace the Black BJ Cartridge BC-80 for special print jobs.
■ Always hold a BJ Cartridge by the sides. Never touch the print head or the metal contacts around the print heads. Print heads Contacts ■ Never shake a BJ Cartridge or set it down on the print heads. ■ Always store unused BJ Cartridges and ink tanks out of reach of children. ■ After the BJ Cartridges and ink tanks have been installed, never remove them unnecessarily.
4 On both sides of the cartridge holder, raise both cartridge lock levers to their upright positions until they stop. Make sure each cartridge lock lever is in the upright position. 5 Prepare the BJ Cartridges for installation in the printer. Setting up and using the printer Remove the colour BJ Cartridge from its package. Always hold a BJ Cartridge by its sides as shown in the illustration.
Pull the orange protective cap away from the BJ Cartridge to remove it. Discard the orange protective cap immediately. Never attempt to reattach it to the BJ Cartridge. Always hold the BJ Cartridge by its sides. Never touch the print heads. The BJ Cartridge will not print correctly if the print heads are damaged or contaminated by dust or dirt. Never touch the contacts. An accidental discharge of static electricity may affect the performance of the BJ Cartridge.
6 Install the colour BJ Cartridge on the right side of the cartridge holder. The colour BJ Cartridge has three slots. ■ Hold the colour BJ Cartridge by the tab on the right side of the car- tridge. ■ To insert the colour BJ Cartridge into the cartridge holder, align the If you insert the print head first you may not be able to insert the BJ Cartridge correctly.
If you insert the print head first you may not be able to insert the BJ Cartridge correctly. If the BJ Cartridge does not insert smoothly on the first attempt, do not press down with heavy pressure on the cartridge to force it in place. Just remove the BJ Cartridge and try again. If the BJ Cartridge is not locked in place when printing begins, this could cause an error.
Installing the ink tanks 1 Collect the four BCI-8 ink tanks and the Ink Optimizer. Ink Optimizer Tank BCI-8WF Ink Tank BCI-8BK Ink Tank BCI-8M Ink Tank BCI-8C Ink Tank BCI-8Y The ink tanks must be installed into the BJ Cartridges in the order described below. As you insert each ink tank, match its colour with the colour key above the cartridge holder. 2 Pick up the Ink Tank BCI-8Y (Yellow) and remove the shrink-wrap and orange protective cap.
Never attempt to re-attach the protective cap to the ink tank. To ensure the smooth flow of ink to the print head, never touch or obstruct the ink port. 3 Do not touch ink port! Install the Ink Tank BCI-8Y (Yellow). Insert the Ink Tank BCI-8Y (Yellow) into the right slot of the colour BJ Cartridge. SH PU Press down on the top of the ink tank until it locks into place. 4 Install the other colour ink tanks in the colour BJ Cartridge.
Pick up the Ink Tank BCI-8M (Magenta) and remove the shrink-wrap and orange protective cap (see Step 2 above). Install the Ink Tank BCI-8M (Magenta) in the left slot of the colour BJ Cartridge. Press down on top of the ink tank as shown in the illustration until it locks in place. SH PU SH PU 5 Install the Ink Tank BCI-8BK (Black) in the black BJ Cartridge. Insert the Ink Tank BCI-8BK into the right slot of the black BJ Cartridge.
6 Install the Ink Optimizer Tank BCI-8WF in the black BJ Cartridge. Pick up the Ink Optimizer Tank BCI-8WF and remove the shrink-wrap and orange protective cap (see Step 2 above). Insert the Ink Optimizer Tank BCI-8WF into the left slot of the black BJ Cartridge. Press down on top of the ink tank as shown in the illustration until it locks in place. SH PU SH PU Check all the installed BCI ink tanks and make sure they are installed in the correct slots.
7 Close the top cover. After you close the top cover, you will hear the cartridge holder return to the home position. It will take a few moments for this movement to complete and for the printer to clean the print heads. Setting up and using the printer Do not open the top cover again until this operation is completed. Installing and loading the paper cassette The universal paper cassette can be adjusted to the width and length of standard paper sizes.
■ Thick paper (max. 0.25 mm) and Fabric Sheet FS-101 must be fed manual- ly and printed one sheet at a time. ■ Only Plain Paper, Bubble Jet Paper, and High Resolution Paper can be loaded in the paper cassette. Media Type Plain Paper (64~90 gsm) Bubble Jet Paper LC-301 High Resolution Paper HR-101 Load Print Side Either side down. Either side down. Whiter side down.
2 Adjust the positions of the horizontal and vertical paper guides for the length and width of the paper you are going to load. ① Pinch the tab on the vertical paper guide and slide it to the exact 11x 1 A3 7 ② position mark for the paper you want to load then release the tab to lock it. Pinch the tab on the horizontal paper guide and slide it to a position slightly wide of the position mark for the paper you want to load. Vertical paper guide 3 Fan a stack of paper to remove static cling.
4 Load the stack in the paper cassette. ① Position the stack with the print side down between the paper guides and press down on the leading edge of the stack. ② Make sure the corners of the leading edge of the stack are below the tabs on the left and right. ③ Check the paper limit mark on the inside of the paper guides and make sure the top of the stack is below this mark. ② ① ③ ④ Move the horizontal paper guide to the side of the stack until it is snug (not to tight).
5 Install the loaded paper cassette in the printer. ① Place the paper output tray on top of the paper cassette. ② Insert the paper cassette into the front slot of the printer. ① ② Setting up and using the printer Press the paper cassette completely into the printer until it stops and locks in place. If the paper cassette is not installed completely inside the printer, the printer will not be able to feed the paper. Now you are ready to install the paper output receiver.
Installing the paper output receiver The paper output receiver is installed above the paper cassette on the front of the printer. The paper output receiver receives each printed sheet as it is ejected from the printer and holds it for a few seconds before the movable flaps gently let it down on top of the stack. This avoids staining between stacked sheets by allowing the sheet below to dry for a few seconds before the next sheet is stacked on top of it.
Push the paper output receiver into the printer until it locks in place. Make sure the paper output receiver is inserted completely inside the printer. 2 Adjust the receiver paper guide. Move the paper guide ① on the paper output receiver to the correct mark ② for the width of the paper loaded in the paper cassette. Setting up and using the printer Before you start a print job, always set the paper output receiver paper guide to the correct mark for the size of the paper you are using.
Loading paper in the sheet feeder The following features apply to use of the sheet feeder: ■ The sheet feeder can hold a stack of paper for automatic feed. ■ The sheet feeder can be adjusted to the width of a variety of standard sizes. ■ Thick paper (max. 0.25 mm) must be printed one sheet at a time with manual feeding and fed from the manual feed slot on the back of the printer. (☞ 81) ■ The media listed in the table below can be loaded in the sheet feeder.
4 Check the leading edge of the stack inside the printer and make sure that it is below the three tabs at the mouth of the feed slot. If you see any sheets curling into the feed slot over these tabs, remove the stack and insert it again. If one or more sheets curl over these tabs, the paper will not feed correctly. Incorrect Correct Yellow tab ① Check the paper limit mark and make sure the top of the stack is below this mark.
5 Check the paper output receiver and paper output extension. The paper output receiver paper guide must be adjusted to the paper size. If you are going to print on paper larger than A4 or Letter size, pull out the paper output tray extension. The extension has two positions for large paper. You can simply pull out the paper output tray extension (A), or you can also pull out the entire paper output tray (paper cassette lid) with the paper output tray extension extended for very large sizes (B).
Installing the printer driver After you install the printer driver, a message will appear and tell you that you must align the print heads. The first time you use the BJC8500, or after you replace a BJ Cartridge, you must align the print heads to ensure optimum performance. (☞ 49) To install the printer driver for Windows 98 or Windows 95 1 2 Insert the self-starting CD-ROM in your CD-ROM drive. Follow the instructions on the screen to complete installation of the printer driver.
To install the printer driver for Windows 3.1 1 2 3 4 5 Insert the CD-ROM into the CD-ROM drive of your computer. Open the Control Panel and click Printers. Select Install Unlisted Printer. Select the CD-ROM drive where the Windows driver disk is located, Follow the instructions on your screen to complete installation of the printer driver. To install the printer driver for a Macintosh 1 2 3 Insert the CD-ROM into the CD-ROM drive of your computer.
Aligning the print heads The BJ Cartridges contain print heads which must be correctly aligned in order to ensure quality printing performance. 1 This procedure requires that the printer perform two test prints. Load at least two sheets of A4 or Letter size Plain Paper in the sheet feeder. (☞ 44) 2 Start the printer driver. If you are using Windows 98 or Windows 95, click Start, point to Settings, and click Printers. Right click the BJC-8500 icon then choose Properties from the pop up window.
4 Read the message. Make sure at least two sheets of A4 or Letter size paper are loaded in the sheet feeder. When you are ready, click the OK button. 5 Read the next message and click the OK button. The first test pattern prints. 6 If the pattern has printed, click the Yes button to close the Print Head Alignment message. If the pattern has not printed, click No. Check the printer and start the procedure again. 7 Check the three patterns on the test print (A), (B), and (C).
9 10 11 Read the next message. Make sure there is paper in the sheet feeder. Click the OK button. Read the warning message about not starting another operation then click the OK button. The next test pattern prints. Check the line patterns for (D) and note the number of the pattern where the lines perfectly overlap and appear as one line. Click the arrows on the box for (D) to enter the number.
Printing on paper and other media Media you can use with this printer You may want to consider using other media for special print jobs, especially if you want to reproduce photographic images in photo-realistic colour. ■ Plain Paper. Use plain photocopy paper (64~90 gsm) or Bubble Jet Paper ■ ■ ■ ■ ■ ■ ■ ■ ■ LC-301, specially designed for use with Canon colour Bubble Jet printers. Always test Plain Paper before ordering large quantities. You can print on either side of Plain Paper.
The Ink Optimizer Tank BCI-8WF, mounted in the left slot of the left BJ Cartridge, contains a special liquid called an ink optimizer, a new additive which makes the printed image extremely smear resistant and water resistant. Please remember that the ink optimizer is used only when printing on Plain Paper and is not used for printing on special media, or for printing on Plain Paper in draft mode.
Ink Optimizer and the selected media The Ink Optimizer is a special fluid which ensures that black and colour inks bond completely with the surface of Plain Paper and envelopes making the printed text water-resistant. Here are two important points you should keep in mind about the Ink Optimiser. ■ The Ink Optimizer is enabled and operates only when Plain Paper or an envelope size is selected for the Media Type with the printer driver.
Quick reference media loading table The table below is a summary of important information you will need to know while you are working with a variety of special media. Note the following important points about the table below: ■ Media Type. Lists the variety of media that can be used with this printer. ■ Source. The media type determines the feed source. Some media can be fed from either the cassettes or the sheet feeder, and others can be fed only from the sheet feeder or with manual feed.
Paper sizes that can be used with this printer The printer can feed Plain Paper of weight: 64 to 90 gsm (17 to 28 lb.) The printer can feed and print on media of the following sizes. wxl (mm) Media Size + A3 (P)/Tabloid A3 (P) + A4 (P) A4 (P) A4 (L) A5 (P) A5 (L) B4 (P) B5 (P) B5 (L) LGL (P) LTR+ (P) LTR(P) LTR (L) COM. #10 DL Banner Fabric Sheet Tabloid T-shirt Transfer + 329 x 483 297 x 420 223.5 x 355.6 210 x 297 297 x 210 148 x 210 210 x 148 257 x 364 182 x 257 257 x 182 215.9 x 355.6 228.6 x 337.
Printing area When you create text or illustrations, be sure the margins around the edge of the paper are at least as large as those described below. To ensure the best print quality, use the printing areas recommended below for each type of media. If your text or graphics are outside the printing area and too close to the edge of the paper, this may result in poor print quality such as staining near the edges.
Printing area for envelopes To ensure the best print quality, make sure printing on envelopes is well within the printing area described below. L R T T B B L R Printable Area (minimum) L 6.4 mm (0.25 in.) R 6.4 mm (0.25 in.) T 3.0 mm (0.12 in.) B 7.0 mm (0.28 in.) Recommended Printing Area (minimum) L 6.4 mm (0.25 in.) R 6.4 mm (0.25 in.) T 23.0 mm (0.91 in.) B 29.0 mm (1.14 in.
Printing on Plain Paper and Bubble Jet Paper Plain Paper (64~90 gsm) or Bubble Jet Paper LC-301 can be loaded in either the sheet feeder or the paper cassette. To load Plain Paper or Bubble Jet Paper in the paper cassette 1 Load a stack of paper in the paper cassette. (☞ 37) ■ The paper cassette can hold up to 250 sheets of Plain Paper or Bubble Jet Paper. ■ Printing can be performed on either side of this paper so load either side up or down.
To handle printed sheets of Bubble Jet Paper ■ Prolonged exposure to direct sunlight may cause ink to fade, so avoid exposing printed sheets to direct sunlight. ■ To store printed sheets for a long period, cover the printed side of each sheet with one sheet of Plain Paper and store flat or in a plastic folder. Printing on envelopes European DL or US. Commercial No. 10 envelopes can be loaded in the sheet feeder for automatic feed.
■ Fan the envelopes to remove static cling. ■ Press down on the flaps in the centre of the stack. ■ Make sure the curl is removed from the envelope flaps. To load envelopes in the sheet feeder Lower the paper rest.
2 Raise and lock the envelope guides on both sides of the sheet feeder. 3 Make sure all the envelopes are pointing in the same direction and that no flaps are overlapping. With the flap sides down and the tops of the envelopes pointing down, insert the stack of envelopes into the sheet feeder. You can perform printing only on the address side of the envelope; never attempt to print on the flap side of an envelope.
6 Slide the paper guide on the sheet feeder until it reaches the left edge of the stack. 7 Move the paper output receiver paper guide to the envelope mark ( ). If the paper output tray extension is out, push it in. 8 Check the printer driver settings for this media (Print Mode, Paper Size, etc.). If you are using Windows, refer to the Windows Print Guide for details. If you are using a Macintosh computer, refer to the Macintosh Print Guide for details.
Printing on High Resolution Paper Use High Resolution Paper HR-101 to attain photo-realistic quality in printing photographic images. ■ High Resolution Paper HR-101 can be loaded in the paper cassette or the sheet feeder. ■ When you are printing with the Color BJ Cartridge BC-82 Photo, always use High Resolution Paper HR-101. (☞ 83) ■ After opening a package of high resolution paper, store the unused sheets in the original package on a flat surface away from direct sunlight.
2 To avoid paper jams, make sure the top of the stack is below the paper limit mark on the right side of the sheet feeder. 3 Make sure the paper guide is snug (not too tight) against the left side of the stack. 4 Make sure the paper output receiver paper guide is set to the correct mark for the paper size you are using. 5 Check the printer driver settings for this media (Print Mode, Paper Size, etc.). If you are using Windows, refer to the Windows Print Guide for details.
To load Glossy Photo Paper in the sheet feeder 1 Adjust the paper rest and move the paper guide to the mark for the size of the sheet of Glossy Photo Paper. 2 On the left paper guide raise the envelope guide until you hear it lock in place. Paper rest Paper guide Envelope guide Click! On the right side, do not raise the envelope guide. Make sure that it is down. 66 3 Fan the sheets to remove static cling then tap the stack against a flat surface to align the edges.
5 Make sure the paper guide is snug (not too tight) against the left side of the stack. 6 Adjust the paper output tray and the paper output tray extension for the size of the stack then set the paper output receiver paper guide to the mark for the size of the stack. 7 Check the printer driver settings for this media (Print Mode, Paper Size, Media Type, etc.). If you are using Windows, refer to the Windows Print Guide for details.
Printing on Glossy Photo Cards Glossy Photo Cards FM-101 can be loaded in the sheet feeder for automatic feed to the printer. This media cannot be fed manually or loaded in the paper cassette. ■ You can stack up to 20 sheets of Glossy Photo Cards FM-101 in the sheet feeder for automatic feeding. ■ The sheets should not be bent or excessively curled. ■ If the cards are curled, bend them slightly in the direction opposite the curl. Bend the cards carefully to avoid wrinkling their surfaces.
To load Glossy Photo Card FM-101 in the sheet feeder Lower the paper rest. 2 Raise and lock the envelope guide on the right side. On the left side, do not raise the envelope guide. Make sure that it is down. 3 Hold the stack with the glossy side up and the wider side pointing down. 4 Align the stack with the right edge of the sheet feeder, and slide the stack in until it stops. 5 Make sure the top of the stack does not exceed the paper limit mark on the right side of the sheet feeder.
7 Move the paper output receiver paper guide to the envelope mark ( ). If the paper output tray extension is out, push it in. 8 Check the printer driver settings for this media (Print Mode, Paper Size, Media type, etc.). Refer to the Windows Print Guide for details. The Glossy Photo Cards selection is not available in the current version of the Macintosh printer driver for the BJC-8500.
119.6 mm T 31.8 mm Perforations 9 mm 9 mm 216 mm 152.4mm 101.6 mm Printable Area (minimum) L 5.1 mm (2.01 in.) R 5.1 mm (2.01 in.) T 28 mm (11.02 in.) B 28 mm (11.02 in.) 31.8 mm B L Printable area: R Size after removing perforations : 101.6 mm (4 in.) x 152.4 mm (6 in.) Printing on Transparencies Use Transparency CF-102 to create presentations for overhead projectors (OHP). ■ ■ ■ ■ ■ not attempt to feed Transparencies from the paper cassette.
2 To avoid paper jams, make sure the top of the stack is below the paper limit mark on the right side of the sheet feeder. 3 Make sure the paper guide is snug (not too tight) against the left side of the stack. 4 Make sure the paper output receiver paper guide is set to the correct mark for the paper size you are using. 5 Check the printer driver settings for this media (Print Mode, Paper Size, etc.). If you are using Windows, refer to the Windows Print Guide for details.
Printing on High Gloss Photo Film High Gloss Photo Film HG-201 is specially designed to reproduce photographic images with photo-realistic quality in lustrous colour. For superior print quality, use the Color BJ Cartridge BC-82 Photo. (☞ 83) ■ Before you use High Gloss Photo Film HG-201, read all the precautions printed on the packet. ■ Always print on the glossy side of High Gloss Photo Film HG-201.
Printing on Banner Paper Follow this procedure to print on Banner Paper. Banner Paper is identical in composition to Canon Bubble Jet Paper LC-301, another media that achieves excellent results with this printer. In order to set up a print job on Banner Paper, you must decide on the number of sheets you need. You can execute the print job on two to 20 sheets. The drawing below illustrates the maximum printing area for Banner Paper. Max.
4 Adjust the paper output receiver for Banner Paper. Set the receiver paper guide to B5. ■ If the upper paper cassette is extended, push in the paper output tray extension. ■ If the upper paper cassette is not extended, pull out the paper out- put tray and push in the paper output tray extension. Count the number of sheets you need for the print job, add one, and separate the strip of Banner Paper after the extra sheet.
8 Make sure the area around the front of the printer is free of obstacles that could stop the printed sheets from coming straight out of the printer. 9 Align the first sheet of paper with the right edge of the sheet feeder and slide it into the printer until it stops. 10 11 12 13 Adjust the position of the paper guide to the edge of the paper until it is snug (not too tight). Gently fold the paper down at the first crease. Open the application you are going to use to print.
To care for printed Banner Paper 1 Do not allow the printed sheets to fold up as they come out of the printer. 2 Allow the printed sheets of Banner Paper to come straight out of the printer. 3 Make sure the area around the front of the printer is free of obstacles that could stop the printed sheets from coming straight out of the printer. 4 Check the progress of the print job frequently and make sure the strip of printed sheets is coming out of the printer is straight.
2 Open the printer driver and perform the required settings. ■ On the Paper control tab, set the Paper Size to A4 (or A3). ■ Set the Media Type to T-Shirt Transfer. ■ Check the Paper Feed setting and make sure that it is set to Auto Sheet Feeder if you are using the sheet feeder or Manual if you are feeding manually. 3 4 Extend the paper rest and paper output tray. Load the T-Shirt Transfer in the printer.
5 6 Click the OK button to start the print job. When you are prompted to insert the Fabric sheet, hold the sheet with the rough print side up and the sealed end toward the printer. Align the sheet with the left edge of the manual feed slot then insert it into the printer until it stops. Rough cloth side up Insert the sealed edge into the manual feed slot. Hold the sheet in place for about 2 or 3 seconds. Wait for the printer to grab the sheet, then release it.
If a paper jam occurs during manual feeding, open the top cover of the printer. Press and hold down the paper release lever, then pull the sheet forward or backward to remove it from the manual feed slot. Paper release lever If you are printing sheets with ink of especially high density, never touch the printed surface until it is thoroughly dry. For washing and ironing instructions, refer to the instructions you received with the Fabric Sheet package.
Using manual feed Thick paper (max. 0.25 mm) must be fed manually for printing. Any type of media can be fed manually for printing, so if you experience minor difficulties like media sticking together in high humidity and misfeeding, you can always use manual feeding. 1 Make sure the paper output receiver paper guide is set to the correct mark for the size of the media you are going to feed manually. 2 If you are feeding a sheet larger than A4 or Letter size, extend the paper output tray extension.
If a paper jam occurs during manual feeding, open the top cover of the printer. Press and hold down the paper release lever, then pull the sheet forward or backward to remove it from the manual feed slot.
Installing Color BJ Cartridge BC-82 Photo To attain superior quality in printing photographic images, use the Canon Color BJ Cartridge BC-82 Photo with one of the following media. ■ Glossy Photo Paper GP-301 Designed to produce produce superior results in printing photographic images. ■ Glossy Photo Cards FM-101 Designed to produce superior results in printing photographic images.
3 Press the REPLACE button. The cartridge holder moves to the left side of the printer. 4 Raise the cartridge lock lever on the left side of the cartridge holder. SH PU SH PU 5 Lift the entire BJ Cartridge (print head and ink tanks together) out of the cartridge holder.
6 Store the Black BJ Cartridge BC-80 in the left slot of the BJ Cartridge Container SB-80. 7 Make sure the BJ Cartridge is snug and seated correctly in the container. Then close the lid of the container and shut it completely. 8 Unwrap a Color BJ Cartridge BC-82 Photo and remove the protective cap. Printing on paper and other media 85 Printing on paper and other media Make sure the print heads are pointing down into the recess provided for them at the back of the container.
9 Insert the Color BJ Cartridge BC-82 Photo in the left cartridge holder. Hold the BJ Cartridge as shown in the illustration, matching the guides at the bottom of the cartridge with the grooves in the cartridge holder. Set the BJ Cartridge in place then press down firmly until it locks in place. SH PU SH PU 10 Firmly press down the left lock lever to lock the colour BJ Cartridge in place. If the BJ cartridge is not locked in place when printing begins, this could cause an error.
To install the photo ink tanks The ink tanks must be installed in the BJ Cartridges in the order described below. As you insert each ink tank, match its colour with the colour key above the cartridge holder. Collect the three BCI-8P ink tanks. Ink Tank BCI-8PC Photo 2 Ink Tank BCI-8PBK Photo Ink Tank BCI-8PM Photo Pick up the Ink Tank BCI-8PM (Magenta) and remove the shrink-wrap and orange protective cap. Grip the end of the orange film strip ① and pull it away to tear open the shrink-wrap.
After the protective caps have been removed: ■ ■ ■ ■ ■ 3 Install each tank as quickly as possible to prevent the ink from drying out. Handle the BCI ink tanks carefully to prevent staining your hands or clothing. To prevent interference with the ink flow from the BCI ink tanks, never touch the open ink port of an ink tank. Discard the protective cap immediately and never attempt to reattach a cap after it has been removed.
6 Check the ink tanks you just installed and make sure they are installed in the correct slots. Press down on each each ink tank to make sure that it is locked in place. Color BJ Cartridge BC-82 Photo C Ink Tank BCI-8PC Photo Ink Tank BCI-8PBK Photo Ink Tank BCI-8PM Photo M M C Y Ink Tank BCI-8Y Ink Tank BCI-8C Ink Tank BCI-8M Close the top cover. The cartridge holder moves to the home position. The printer is now ready for operation.
Changing BJ cartridges Follow this procedure to exchange the Black BJ Cartridge BC-80 and the Color BJ Cartridge BC-82 Photo. ■ After completing a print job with the Black BJ Cartridge BC-80, exchange it with the Color BJ Cartridge BC-82 Photo. ■ To prolong the life of the Color BJ Cartridge BC-82 Photo, use it only for special print jobs with High Resolution HR-101 or High Gloss Photo Film HG-201. For routine print jobs, reinstall the Black BJ Cartridge BC-80.
5 Lift the entire BJ Cartridge (print head and ink tanks together) out of the cartridge holder. 1Y I-6 C BC I-61 BC SH PU SH PU 6 Open the BJ Cartridge Container SB-80 and store the removed cartridge in it. ■ If you have removed the black BJ Cartridge, insert it in the left side ① of the storage container. ■ If you have removed the colour BJ Cartridge photo, insert it in the right side ② of the storage container.
Printer maintenance This section describes important procedures required to maintain the performance of the printer.
2 Open the top cover. 3 Press the REPLACE button near the centre of the printer. The cartridge holder moves to the left side of the printer. 4 Remove the empty ink tank from the BJ Cartridge. Push in on the plastic lock on the ink tank to release it then lift it up out of the BJ Cartridge.
5 Note the type of ink tank you have removed and select an identical replacement. 6 Discard the empty ink tank immediately. Never attempt to refill and reuse an empty ink tank. 7 Pick up the new ink tank and remove the shrink-wrap and orange protective cap. Grip the end of the orange film strip ① and pull it away to tear open the shrink-wrap. Make sure you remove all the shrink-wrap from the ink tank.
8 Insert the new ink tank into the empty slot of the BJ Cartridge. Press down gently on the top of the ink tank until you hear it lock in place. SH PU SH PU 9 10 Close the top cover. After you close the top cover, the printer should automatically start cleaning the printer heads. Printer maintenance If you do not hear the printer cleaning the print heads after you close the top cover, use the operation panel to start print head cleaning.
Maintaining print quality This section shows you how to test and clean the print heads and replace ink tanks or BJ Cartridges when required. You should always check the results of your printouts to detect signs of a deterioration in print quality.
How to use the Nozzle Check Pattern Check the areas of the Nozzle Check Pattern described in the sample below. Nozzle Check Pattern for Standard Colour Set (Standard Black and colour BJ Cartridges) Where To Check The patterns below should be sharp, not speckled or blurred. BJC-8500 Ver. Abnormal pattern 1: Clogged nozzles Abnormal pattern 2: Ink out Nozzle Check Pattern for Photo Colour Set (Photo and colour BJ Cartridges) BJC-8500 Ver.
Cleaning the print heads This section shows you how to start print head cleaning with the RESUME button on the printer operation panel. For details about starting print head cleaning with the printer driver, see the Windows Print Guide or the Macintosh Print Guide. ■ Print head cleaning consumes ink, so perform print head cleaning only after you notice a deterioration in the quality of printed pages or when the Nozzle Check Pattern is abnormal.
Replacing a BJ Cartridge Replace a BJ Cartridge only after you have cleaned the print head and determined that the BJ Cartridge is not operating correctly based on the results of the Nozzle Check Pattern. (☞ 97) If the Nozzle Check Pattern is abnormal and none of the ink tanks is empty, replace the BJ Cartridge. 1 Check the Nozzle Check Pattern to see which print head is not operating properly. If the colour patterns are not normal, the colour BJ Cartridge on the right must be replaced.
4 Unlock the BJ Cartridge that needs to be replaced. ■ If you are going to replace the black BJ Cartridge, raise the cartridge lock lever on the left side of the cartridge holder. ■ If you are going to replace the colour BJ Cartridge, raise the cartridge lock lever on the right side of the cartridge holder. SH PU SH PU PUSH 5 Lift the entire BJ Cartridge (print head and ink tanks together) out of the cartridge holder and set it aside.
7 Install the BJ Cartridge in the cartridge holder. 8 Lower the cartridge lock lever to lock the BJ Cartridge in place.
9 Remove the ink tanks from the old BJ Cartridge and install them in the new BJ Cartridge installed in the printer. ■ Remove each ink tank and install it in the same slot of the new BJ Cartridge. The ink tanks must be installed in the correct slot.
■ Press down on each ink tank until you hear it click and lock in place. SH PU SH PU 10 Close the top cover. After you close the top cover, the printer should automatically start cleaning the print heads. After you replace the ink tanks, you must align the print heads.
Cleaning the printer To maintain the high performance of the printer, clean inside and outside the printer at least once a week. ■ Before you clean the printer, always turn the printer off and disconnect it from the power outlet. ■ After you turn off the power and disconnect the printer, let the printer cool down before you clean it. ■ To avoid damage to the printer surface, never use thinner, benzene, ace- tone, or any other type of organic liquid cleaner to clean the printer.
5 Remove the paper output receiver and wipe it clean with a soft, dry cloth. 6 7 Use a soft, dry cloth to wipe and clean the paper output receiver insertion slot. Then re-install the paper output receiver. Printer maintenance Wipe and clean the exterior surfaces of the printer.
Using the BJ Cartridge container The BJ Cartridge Container SB-80 can store two BJ Cartridges when they are not in use to prevent them from drying out. 1 2 Press in on the tab and open the lid of the container. With the labels facing up and the print head down, place the BJ Cartridge in the container. ■ ■ 3 106 The Black BJ Cartridge BC-80 is inserted in the left slot. The Color BJ Cartridge BC-82 Photo is inserted in the right slot.
Moving the printer Follow the procedure below to prepare the printer for transport. Before you move the printer, you must remove the ink tanks to avoid shocks and vibrations which could cause them to leak. 1 Open the top cover and press the REPLACE button. The cartridge holder moves to the left side. 2 Remove the ink tanks from the BJ Cartridges and place them in vinyl bags. 3 Close the top cover. The cartridge holder moves back to the home position after you close the top cover.
8 Remove the paper output receiver ① and all paper cassettes ② . Always remove the paper output receiver and paper cassettes before you move the printer. ① ② If you have installed the optional cassette, make sure you remove both cassettes before you move the printer. 9 Pack the printer in the original packing material that you saved when you unpacked the printer. ① Insert the packing into the sheet feeder. ② Tape the paper rest, top cover and paper output receiver.
The BJC-8500 printer is a powerful colour printer. If this is your first colour printer, read this section for some tips on using colour effectively. With colour you can strengthen the visual impact of your reports, memos and presentations. Colour captures your readers’ attention, holds their interest, and increases their understanding of your message. To use colour effectively, you do not have to be a professional artist or graphic designer.
■ Eight basic colours: red, green, blue, cyan, yellow, magenta, black, white. ■ Some basic colours, but with a limited number of shades of those colours created by adding white or using different patterns. ■ Some basic colours, plus custom colours like mixing yellow and blue for green. Your software application may offer a number of colour control functions like dithering, intensity, or hue. ■ Dithering. Creates colours with patterns of alternating dots.
Printing in colour affects the speed with which the printer creates an image.
Cost and colour Printing in colour costs more than printing in black. To reduce the cost of colour printing, follow these guidelines: ■ If possible, do not add colour to your graphics (especially fills) until you are ready to print the final version of the drawing. ■ Instead of fill, you can set the option to fill coloured hatch patterns. Hatch patterns require less ink for printing. ■ Use lighter colours created with more white space. For example, use pink ■ ■ ■ ■ ■ ■ ■ 112 instead of dark red.
Troubleshooting If the printer is making strange noises, emitting smoke or strange smells, turn the printer off immediately and unplug the AC power cord. Call for service. Never attempt to disassemble the printer or repair it. Troubleshooting diagnostic tests If you experience a problem, perform the three diagnostic tests described below to identify problems with the printer performance, printer-to-computer connection, or driver installation/selection.
To test printer-to-computer connection Print the Nozzle Check Pattern with the printer driver. 1 Open the printer driver. If you are using Windows, open the File menu, click Print, then click the Properties button to open the Printer Properties window. If you are using a Macintosh, open the File menu and click Page Setup. In the Page Setup dialog box, click the Utilities button. 2 Display the Maintenance settings. If you are using Windows, click the Maintenance tab in the Printer Properties window.
Troubleshooting problems and solutions Glance at the list below to find the item that best describes your problem, and then go to the appropriate page.
-orIf the computer and printer are not directly connected (if they are connected through a switching device, or network, for example), connect the computer and printer directly. 4 Make sure that you have installed the correct printer driver and selected the correct printer for the print job. 5 If you are using Windows, click the Start button, point to Settings then click Printers. Right-click the BJC-8500 printer icon and select Properties in the pop-up menu.
Standard Colour Set BK M C Y Ink Optimizer Tank BCI-8WF Ink Tank BCI-8BK Ink Tank BCI-8Y Ink Tank BCI-8C Ink Tank BCI-8M Photo Colour Set C BK M M C Ink Tank BCI-8PC Photo Ink Tank BCI-8PBK Photo Ink Tank BCI-8PM Photo 5 Y Ink Tank BCI-8Y Ink Tank BCI-8C Ink Tank BCI-8M If a cartridge or ink tank is in the wrong position, remove it and insert it correctly. Then clean the print heads.
5 Beeps. The printer beeps 5 times and the ERROR lamp lights orange when the ink waste tank that holds the waste ink from print head cleaning becomes nearly full. Press the RESUME button to continue printing. If this error occurs frequently, call for service. For some errors below, switching the printer off and switching it on again can usually solve the problem. However, if the problem persists call for service. 6 Beeps.
5 6 Insert the stack in the sheet feeder. 7 Make sure the paper guide on the sheet feeder is set to the correct mark for the width of the media you are using. 8 Check the leading edge of the stack inside the printer and make sure that it is square against and below the lip of the feed slot. If you see any sheets curling into the feed slot, remove the stack and insert it again. Correct Incorrect Yellow tab 9 Clean the feed rollers.
7 Make sure the paper size you are using can be loaded in the paper cassette. (☞ 56) A5 and smaller paper sizes cannot be fed from the paper cassette. 8 Make sure the paper guides are set to the correct marks for the media you are using. 9 Make sure the paper cassette is not overloaded. Check the top of the stack of paper in the paper cassette and make sure that it is not higher than the load limit mark on the paper cassette. Remove paper if the stack is higher than the mark.
Check the envelopes. If the envelopes are curled, remove the curling. (☞ 60) If the curl cannot be removed completely, load the stack with the curl bending up as shown in the illustration. Make sure none of the flap of each envelope is not overlapping the envelope below. 5 Insert the stack of envelopes into the sheet feeder with the top edge of the stack and flaps facing down. 6 Check the paper output receiver. Make sure the setting for envelopes is selected.
Problem : Paper jam with sheet feeder and paper cassette. When a paper jam occurs, the ERROR lamp lights and the printer beeps twice. A paper jam could occur in Location ①, ②, ③ or ④ shown in the illustration below. Top cover ② ① ④ ③ After a paper jam occurs, always check all the locations described in the steps below. You do not have to switch the printer off to remove a paper jam. 1 2 122 Open the top cover.
Remove the paper stack from the sheet feeder and fan it to remove static cling then load it in the sheet feeder again. Check the leading edge of the stack inside the printer and make sure that it is below the three tabs at the mouth of the feed slot. If you see any sheets curling over these tabs into the feed slot, remove the stack and insert it again. Incorrect Correct Yellow tab 4 Press and hold down the cassette access cover on the back of the printer at Location ③ (☞ 122).
5 If the optional paper cassette has been installed, repeat Step 4 for the paper cassette. 6 Remove the paper output receiver and paper cassette. 7 Check for a jammed sheet at Location ④ (☞ 122) inside the paper cassette. If there is any paper in the paper output receiver slot or paper cassette slot, remove it. 8 Remove the paper stack from the paper cassette and fan it to remove static cling. 9 Load the stack in the paper cassette.
■ If you are using a media other than Plain Paper, check the Quick ref- erence media loading table and make sure the media you are using can be loaded in the paper cassette. (☞ 55) 10 11 12 Insert the paper cassettes and the paper output receiver. Close the top cover.. If a print job is in progress, press the RESUME button to resume printing.
Problem : A3, B4 large-size paper skews or jams in sheet feeder. At high humidity large paper like A3 or B4 size paper may skew or jam during feeding from the sheet feeder. 1 2 Load fewer sheets in the sheet feeder. 3 Restart the print job and try again. Lower the paper rest and let the loaded sheets hang over the back of the sheet feeder. Follow these guidelines for storing and handling print media: ■ Avoid using the printer in high humidity.
Problem : Printing Blurred. 1 Print a Nozzle Check Pattern. (☞ 96) If the black pattern on the yellow is blotted or blurred, clean the print head and print the Nozzle Check Pattern up to five times. If the result is still blotted or blurred, open the top cover and visually check the level of the Ink Optimizer. If the Ink Optimizer Tank BCI-8WF is out of the Ink Optimizer, replace the tank.
4 After print head deep cleaning if the Nozzle Check Pattern is abnormal, replace the BJ Cartridge. Problem : Printed colours appear streaked or uneven, too much ink. 1 2 Adjust the settings in the printer driver. For details refer to the Windows Print Guide or the Machintosh Print Guide. Problem : Ink on the back of printed sheets. 1 Make sure the paper output receiver has been installed correctly.
5 If the paper output receiver is not clean, remove the paper output receiver and clean it with a soft, dry cloth. Troubleshooting Clean this area 6 Turn on the Pause Page feature to increase the time interval between printed sheets. If you are using Windows ■ Open printer driver Printer Properties window and click the Maintenance tab. ■ Click the Custom Setting button. ■ In the Custom Setting dialog, click the Pause Page box and click the Send button.
Problem : Parts of image or text too light. A dirty feed roller could cause portions of the page to print with faded colours. This problem may be more or less severe depending on the type of paper or special print media you are using. To clean the feed roller To clean the feed roller, you will need a clean, damp cloth tightly wrung out. 1 The feed roller is located inside the sheet feeder.
Paper guide set to its widest setting ② ③ Depress centre of sheet feeder Troubleshooting ① Rotate the axis of the feed roller as you clean the grey bands on either end. As you rotate the feed roller on its axis, move the cloth from side to side to clean the grey bands on either end of the feed roler. 5 Switch on the printer. Allow the areas you cleaned on the feed roller to dry completely before you start the next print job.
Problem : Printing only black. If you are printing with a software application that supports colour printing but your print out is only black, check the following items. 1 Check your printer setup and make sure the correct printer driver is selected for the print job. 2 Open the printer driver and make sure greyscale (monochrome) printing is switched off. If you are using Windows, click the Main tab and check the Grayscale Print setting. Make sure the Grayscale Print is off.
A mismatch between printed colour and the colour you see in the image on your screen can be caused as a result of the different methods the monitor and printer use to reproduce colours. The monitor uses the RGB method and the printer the CMYK method. Colour matching is a feature that attempts to match what you see on the printed page and what you see on the screen. Check the Colour settings in your software application and the printer driver.
■ Setting the stack in the direction of the curl If you are using Plain Paper you can print on either size of the sheet. If the stack is curled slightly, lock the stack with the curl up. Printing surface ■ Removing the curl If you are using a print media with only one printing side, try to remove the curl before loading. ■ Changing orientation If you load paper in the Landscape orientation (horizontally) and printed pages curl, try loading the paper in the Portrait orientation (vertically).
If you are using Windows, check the printer setup and make sure LPT1 has been selected as the printer port. 5 Check the interface connections at the back of the printer and at the computer and make sure they are secure. -orIf the computer and printer are not directly connected (if they are connected through a switching device, or network, for example), connect the computer and printer directly. 6 7 8 Turn off the printer and computer then turn them on again. Start the print job again.
Printing too slow or halts Problem : Printing too slow. 1 Make sure you are using only one software application at a time. If there are any other applications running in the background, shut them down. 2 Limit the number of colours on the page. Try using only primary colours: black, cyan, magenta and yellow. 3 Try a lower quality or resolution setting to speed up printing. For details refer to the Windows Print Guide or the Macintosh Print Guide.
5 If you are using an IBM compatible PC and if the time-out error occurs again, add the following line to your AUTOEXEC.BAT file: This sets an infinite retry on the parallel port LPT1. For details about modifying your AUTOEXEC.BAT file, see your Windows Print Guide. Problem : Printing job halts before completion 1 Check the interface connections at the back of the printer and at the computer and make sure they are secure.
Where to find more help Australia Canon Australia Pty Ltd. 1 Thomas Holt Drive North Ryde, Sydney, N.S.W. 2113, Australia TEL: 02-9805-2864 Web page: http://www.canon.com.au Canada Canon Canada Inc. 6390 Dixie Road Mississauga, Ontario, L5T 1P7, Canada Help Desk at 1-800-263-1121 Denmark Canon Danmark Vasekær 12, DK-2730 Herlev, Denmark Hot Line: 44 88 26 66 Web page: http://www.canon.dk France Canon France S.A. 17, Quai du Président Paul Doumer, 92414 Courbevoie Cedex, France Standard: 01. 41. 99. 77.
Troubleshooting Philippines Canon Marketing (Philippines) Inc. Marvin Plaza Building 2153 Don Chino Roces Ave Makati City TEL: 632-812-6047, 632-812-6285 FAX: 632-812-0067 Web page: http://www.canon-asia.com Singapore Canon Marketing Services Pte. Ltd. 2 Alexandra Road, #04-01A Delta House Singapore 159919 TEL: 65-273-5311 FAX: 65-273-3317 Web page: http://www.canon.com.sg Thailand Canon Marketing (Thailand) Co. Ltd.
Appendices Appendix A: Installing/removing the optional cassette Installing the optional paper cassette Follow this procedure to install the optional lower paper cassette. The optional cassette must be purchased separately. 1 Prepare a flat, open location where two people can lift and move the printer. 2 If the printer paper support is up, push it down. 3 Switch off the printer. Disconnect the power cord and printer cable at the back of the printer.
With two people lifting on each side of the printer, hold the printer over the base with the two round pegs on the printer aligned with the round holes on the front of the base, and the two square pegs on the printer aligned with the square holes on the back of the base. 7 8 Lower the bottom of the printer onto the base until it settles in place. 9 With two people lifting on either side of the printer, return it to its original location.
Note that the cover of the optional cassette is not equipped with a paper output tray extension. 12 Insert the optional cassette into the optional cassette slot. Make sure the cassette is covered with the lid that is not equipped with the paper output tray extension. 13 Insert the standard cassette into the standard paper cassette slot. Make sure the standard cassette is covered with the lid equipped with the paper output tray extension.
Install the paper output receiver. Before you move the printer, check the locks on both sides of the base and make sure they are locked in the forward position. Removing the optional cassette Follow this procedure to remove the optional cassette from the bottom of the printer. If you are moving the printer a short distance, removal of the optional cassette is not required. However, make sure you follow the steps below (except Step 8 below) to move the printer safely.
5 6 7 8 9 10 11 144 If the paper rest is up, push it down. Remove the paper output receiver. Remove the standard and optional paper cassettes. On both sides of the printer, push the locks back to unlock them. With two people on either side of the printer, raise the printer straight up to separate it from the optional paper cassette base. Set the printer down on a stable, flat surface.
Appendix B: Options and consumables The following options and consumables are available for use with the Canon Bubble Jet Printer BJC-8500. Ink Optimizer Tank BCI-8WF Ink Tank BCI-8BK Color BJ Cartridge BC-81 Ink Tank BCI-8Y Ink Tank BCI-8C Ink Tank BCI-8M Color BJ Cartridge BC-82 Photo Ink Tank BCI-8PM Photo Ink Tank BCI-8PBK Photo Ink Tank BCI-8PC Photo Mounted on the right side of the BJ cartridge holder, holds the three colour ink tanks. Install in the right slot of the Color BJ Cartridge BC-81.
Appendix C: General Specifications Printing method Resolution Paper handling Sheet feeder capacity Paper cassettes Manual feed Paper size Paper type Plain Paper weight 146 Bubble Jet ink-on-demand, bi-directional 1200 x 1200 (max.) Sheet feeder Manual feed slot Paper cassette (standard) Paper cassette (option) Plain Paper Approx. 100 sheets (64 gsm) Bubble Jet Paper LC-301 100 sheets High Resolution Paper HR-101 80 sheets Envelopes 15 sheets (U.S. No.
Print speed (Approx.) Monochrome Colour Draft 5 ppm (A4) Standard 3.2 ppm (A4) Draft 4 ppm (A4) Standard 2.1 ppm (A4) 0.3 ppm (A4) Photo 322 mm (12.7 in.) max. Parallel Interface Interface type IEEE 1284 Compatible Parallel Interface Recommended Interface calbe Type : Twisted-pair shielded cable Material : AWG28 or larger Length : Up to 2.0 m (6.5 ft.
Glossary AC Alternating current. The type of electrical current commonly available from a wall outlet. DL A common envelope size that measures 220 x 110 mm commonly used in Europe and other areas. automatic feed Method of feeding paper using the built-in sheet feeder. dpi Dots per inch. A unit used to measure printer resolution. Your printer can produce a resolution up to 1200 x 1200 dpi (default is 600 x 600 dpi). BJ Cartridge A collective term for the cartridges used in Canon Bubble Jet printers.
manual feed Loading a single sheet of paper or other media by hand one at a time. Thick paper and Fabric Sheet FS-101 must be fed manually. media The material you print on. The most common, inexpensive print media is plain paper. Your printer can also print on special media such as Transparencies, Glossy Photo Paper, High resolution Paper, and High Gloss Photo Film. Nozzle Check Pattern This test is used to verify that each nozzle is operating properly.
Index A AC power requirements, 12 B Banner Paper described, 52 handling after printing, 77 loading, 74 BJ Cartridge Container SB-80 storing BJ Cartridges, 10 using, 106 BJ Cartridge holder described, 20 BJ Cartridges Black BJ Cartridge BC-80, 9 colour, 7 Colour BJ Cartridge BC-82 Photo, 10 handling precautions, 27 installing, 27, 28 removing, 83 storing, 10 black BJ Cartridge 2 slots, 31 installing, 31 Black BJ Cartridge BC-80 described, 9 Bubble Jet Paper LC-301 described, 52 handling printed sheets, 60 lo
I ink ink supply, 6 Ink Optimizer Tank BCI-8WF described, 9 installing, 36 Ink Tank BCI-8BK described, 9 installing, 35 Ink Tank BCI-8C described, 10 installing, 34 Ink Tank BCI-8M installing, 35 Ink Tank BCI-8PBK Photo described, 10 installing, 87 Ink Tank BCI-8PC Photo described, 10 installing, 87 Ink Tank BCI-8PM Photo described, 10 installing, 87 Ink Tank BCI-8Y installing, 34 ink tanks Ink Optimizer Tank BCI-8WF, 9 Ink Tank BCI-8BK, 9 Ink Tank BCI-8C (cyan), 9 Ink Tank BCI-8M (magenta), 9 Ink Tank BCI-
handling and storing, 53 High Gloss Photo Film HG-201, 52 High Resolution Paper HR-101, 52 Plain Paper, 52 printing area, 57 quick reference table for loading, 55 T-Shirt Transfer TR-201, 52 tips on selecting, 109 Transparency CF-102, 52 N Nozzle Check Pattern content described, 97 printing with POWER button, 96 O operation panel described, 16 optional paper cassette installing, 140 P paper large sizes, 7 paper supply, 6 paper cassette adjusting length, 38 described, 17 installing optional paper cassette, 1
R REPLACE button described, 20 RESUME button described, 22 starting print head cleaning, 92 right cartridge lock lever described, 20 S serial connecting to printer, 24 serial interface connector described, 19 sheet feeder described, 18 features and restrictions, 44 loading, 44 supplies handling, 14 storing, 14 envelopes will not feed, 120 excessive curl, 126 faint printing, 127 garbled text, graphics, 134 ink on back of printed sheets, 128 jams, 118 lines per page not correct, 135 media jam, 125 misfeeds,
User's Manual User's Manual CANON INC. 30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan CANON COMPUTER SYSTEMS, INC. 2995 Redhill Ave., Costa Mesa, CA 92626, U.S.A. CANON CANADA INC. 6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada CANON EUROPA N.V. P.O.Box 2262, 1180 EG, Amstelveen, The Netherlands CANON (UK) LTD. Woodhatch, Reigate, Surrey, RH2 8BF, United Kingdom CANON FRANCE S.A.
