Operation Manual

263Troubleshooting
Printout is not clear or has white
streaks
Strange characters printing
Cannot start the print job
USBPRNxx: write error appears
on the screen
Cannot install the printer driver
Application Error or General
Protection Fault appears
on the screen
Cannot print to the end of the
print job
Paper does not feed manually
Printout rotated 90 degrees
Vertical lines are broken
BJ cartridge does not return to
the home position after
installation
Cannot print via wireless
infrared connections
Paper skews or jams during
feeding
Screen colors and the printed
colors do not match
Document prints in black only
Colors are broken or uneven
Printing beyond the edge of a
page, or portions of a
printed page are missing
Printer does not turn on
Printer seems to be working but
nothing prints
Print job halts
Printing blurred or smudged
Printout is excessively curled
Battery is not charging
CHARGE/ERROR light is orange
“Error Number: *300” appears
on the screen and print job
does not execute
“Type x Error” appears on the
screen
Cannot execute background
printing
Cannot select the printer driver
in the Chooser
Problems and Solutions
BJC-55.book Page 263 Tuesday, August 15, 2000 2:08 AM