Operation Manual

272Troubleshooting

Problems and Solutions

• Make sure that the power outlet is usable by connecting another electrical

appliance to it and turning it on.

• Make sure that the interface cable is connected properly.

• Interface cable could be defective. Replace it with a new interface cable and

resume printing.

• If your system contains a printer switching device, a USB hub, or an external

buffer, remove the device and try connecting the printer directly to the computer.

If the printer operates normally without the switching device, the USB hub, or the

external buffer, contact the manufacturer of that device.

Check to see if the Canon BJC-55 printer has been selected as the default printer

Select the Canon BJC-55 as the default printer.

Selecting the BJC-55 as the default printer

Check to see if the printer port setting is correct

If the printer and the computer are connected to the USB interface, USBPRNxx: must be

selected as the printer port.

Selecting USBPRNxx: as the printer port

Click Start, select Settings, and click Printers.

Windows

BJC-55.book Page 272 Tuesday, August 15, 2000 2:08 AM