Operation Manual

339Troubleshooting
Getting Help From Canon
Canon Computer Systems, Inc. offers a full range of customer technical support* options
including:
• For e-mail technical support, the latest driver downloads and answers to
frequently asked questions (www.ccsi.canon.com)
• 24-hour, 7-day-a-week, automated support for troubleshooting issues on most
current products (1-800-423-2366)
• 24-hour, Fax-On-Demand System for product specifications and technical
information (1-800-526-4345)
• Free technical support Monday-Saturday (excluding holidays) for products still
under warranty**
(1-757-413-2848)
• Technical support 7 days a week (excluding holidays) for products no longer
under warranty, for $24.99 per call (1-800-423-2366), or for $2.50 per minute, to
a maximum of $25.00 per call (1-900-246-1200)
• For information about extending your Canon service and support up to an
additional two years, call 1-800-385-2155, or visit our Web Site at
www.ccsi.canon.com (within 90 days from the date you purchase your Canon
peripheral).
Within Canada, call for technical support 24 hours a day, 7 days a week
(1-800-OK-CANON)
* Support program specifics subject to change without notice.
**Refer to individual product information for warranty details.
Note
BJC-55.book Page 339 Tuesday, August 15, 2000 2:08 AM