Operation Manual

151
List of Error Codes without Messages
When a job or operation is not completed normally, check the error code, and perform the corresponding operation that is required.
Error codes can be checked on the Details screen from [Log] on the Status Monitor/Cancel screen. (See e-Manual > Status Monitor/Cancel.)
For sending, receiving, and fax jobs, the error code is printed in the transmission result eld on the Communication Management
Report or TX Report. (See e-Manual > Basic Operations)
Perform the operation required for the error code.
Error Code Cause Remedy
#001 Dierent size originals were scanned without the Dierent Size
Originals mode set.
Check the originals and the settings, and perform the operation
again.
Both sides of dierent size originals were scanned without the
Dierent Size Originals mode set.
#009
There is no paper. Load some paper.
The paper drawer is not inserted correctly. Insert the paper drawer correctly.
#099
The current job was interrupted. Try processing the job again.
An error occurred because the main power switch was turned
OFF while executing a job.
Check whether the main power switch is turned ON, and
perform the operation again, as necessary. (See “Before Using
This Machine.”)
#401
The storage location is full, or the number of les that can
be saved in the root directory (the top level folder inside the
memory media) has been exceeded.
Delete unnecessary les from the storage location, or create a
new folder and move existing les to that folder to create room
in the root directory.
#402
The image transfer failed when transferring to the memory
media because an invalid character (such as \) was included in
the specied lename.
Change the lename to the correct lename.
#403
The le could not be saved because a le with the same name
already exists. Normally, automatic renaming is performed to
append a number between 1 and 999 to the lename when a
le with the same name exists, but the le could not be saved
because les with the numbers 1 to 999 appended to them
already exist.
Change the lename and save the le again.
#404
Writing failed because the write protect switch of the memory
media was enabled.
Disable the write protect switch of the memory media.
#406
Writing failed because the memory media was removed or
the other Advanced Space on the network was deleted while
writing a le to memory media or another Advanced Space on
the network.
Check that the memory media is inserted or the other
Advanced Space on the network has not been deleted, and
write the le again.
The image transfer failed when transferring and storing to
the memory media because an unspecied error occurred.
(The connected memory media may be formatted with an
unsupported le system.)
Check the status of the memory media and conrm that it is
formatted with a le system supported by the machine (FAT32).
Then, try performing the procedure again.
The le size exceeded the maximum size that the machine can
handle.
Lower the resolution or reduce the number of pages, and
perform the operation again.
#407
The length of the full path to the specied le (or folder)
exceeds the maximum supported length.
Change the lename so that the length of the full path is within
256 characters, or change the destination folder.
#409
The les or folders cannot be stored because the number of
les or folders that can be stored has reached the limit.
Change the storage.
When you cancel a send job, “STOP” is printed in the results eld.